IllustrationDOOR AJAR SENSOR STAYS ON ALTHOUGH DOOR IS CLOSED AND LATCHED PROPERLY. THE FALSE DOOR AJAR SIGNAL PREVENTS DRIVER FROM RECOGNIZING A REAL DOOR AJAR SITUATION.
2011 Ford Edge
Owner reports · Recalls · Investigations
More warning signs than most Edge years
Owner complaints for the 2011 Ford Edge are substantially higher than the model-year median of 724.
About this comparison →How this year compares
Owner complaints by model year
Compare all Edge years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
1380–25K
40825–50K
39750–75K
22375–100K
211100–150K
61150K+
1,438 reports with mileage · 363 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 686 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Structure. Review the 274 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Service Brakes. Review the 261 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
23 crash reports4 fire reports7 injury reports
What owners actually said
1,801 reportsDRIVERS DOOR AJAR WARNING STAYS ON EVEN WHEN DOOR IS CLOSED. THIS HAPPENS EVERY TIME I OPEN AND CLOSE THE DOOR EVEN WHEN CAR IS IN MOTION
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE REAR DOOR AJAR PASSENGER WARNING INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE REAR PASSENGER DOOR SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE …
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TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE REAR DOOR AJAR PASSENGER WARNING INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE REAR PASSENGER DOOR SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.
THE BRAKE PEDAL BECOMES SPONGY, AND THE VEHICLE TAKES A VERY LONG TIME TO STOP. ALMOST REAR ENDED SOMEONE AND ROLLED THROUGH STOP LIGHT. CAN PUSH BRAKE PEDAL TO THE FLOOR AND HEAR HIGH PITCHED WHISTLE WHILE THE PEDAL SLOWLY RECOVERS. NUMEROUS COMPLAINTS AT CARCOMPLAINTS. COM ABOUT BRAKE BOOSTER. VEHICLE WAS SERVICED AT FOR…
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THE BRAKE PEDAL BECOMES SPONGY, AND THE VEHICLE TAKES A VERY LONG TIME TO STOP. ALMOST REAR ENDED SOMEONE AND ROLLED THROUGH STOP LIGHT. CAN PUSH BRAKE PEDAL TO THE FLOOR AND HEAR HIGH PITCHED WHISTLE WHILE THE PEDAL SLOWLY RECOVERS. NUMEROUS COMPLAINTS AT CARCOMPLAINTS. COM ABOUT BRAKE BOOSTER. VEHICLE WAS SERVICED AT FORD DEALER 7/18/2015 AND I WAS ADVISED THERE ARE NO RECALLS. FORD NEEDS TO ADVISE OWNERS THERE IS A PROBLEM, TO AT LEAST BRING THE VEHICLES IN TO BE CHECKED, IF NOT REPLACE THE PARTS.
AFTER PULLING OUT ONTO THE HIGHWAY, CAR SEEMED TO STALL. WRENCH LIGHT CAME ON, ENGINE WAS STILL RUNNING, HOWEVER PUSHING THE GAS PEDAL DID NOTHING. AFTER COASTING TO A SAFER SPOT TO PULL OVER, I SHUT THE ENGINE OFF AND STARTED THE CAR AGAIN. DROVE A FEW MILES DOWN THE ROAD BEFORE IT DID THE SAME THING AGAIN. LUCKY THAT THERE WAS…
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AFTER PULLING OUT ONTO THE HIGHWAY, CAR SEEMED TO STALL. WRENCH LIGHT CAME ON, ENGINE WAS STILL RUNNING, HOWEVER PUSHING THE GAS PEDAL DID NOTHING. AFTER COASTING TO A SAFER SPOT TO PULL OVER, I SHUT THE ENGINE OFF AND STARTED THE CAR AGAIN. DROVE A FEW MILES DOWN THE ROAD BEFORE IT DID THE SAME THING AGAIN. LUCKY THAT THERE WASN'T ANY VEHICLES BEHIND ME TO HIT ME. GLAD I WASN'T ON THE INTERSTATE, PULLING OUT IN TRAFFIC, OR ATTEMPTING TO PASS SOMEONE WHEN THIS HAPPENED. I CONTACTED FORD TODAY AFTER SEEING CSP13N03, WHICH WAS BECAUSE OF THE EXACT SAME PROBLEM, AND WAS TOLD THAT MY VIN WAS NOT COVERED UNDER THIS PROGRAM. I THEN ASKED THEM WHO TO APPEAL THIS TO AND THEY TOLD ME THEY HAVE OPENED A CASE # FOR MY REPORTED PROBLEM BUT THERE WASN'T ANYONE TO APPEAL THEIR DECISION TO, WHATEVER THAT MAY BE OR WHENEVER THAT MAY FINALLY COME. IN THE MEANTIME, I'M STUCK WITHOUT A VEHICLE TO SAFELY TRANSPORT MY CHILDREN IN UNTIL I CAN AFFORD TO HAVE IT FIXED, WHILE OTHER VEHICLES WHOSE VIN WERE COVERED UNDER THIS PROGRAM WITH THE EXACT SAME TROUBLES WERE COVERED. THIS CUSTOMER SERVICE PROGRAM (ISSUED INSTEAD OF A RECALL) NEEDS TO BE EXTENDED TO ALL VEHICLES FORD MANUFACTURED DURING THE SAME TIME FRAME, AS A QUICK INTERNET SEARCH REVEALED HUNDREDS OF OTHERS IN THE SAME POSITION I AM IN. IT IS A DANGEROUS SITUATION TO PUT THE LIVES OF COUNTLESS FAMILIES IN, AND FOR NO GOOD REASON! ....UPDATED 09/03/15 *BF UPDATED 12/05/2017*CN
VEHICLE LOST POWER WHILE ENTERING FREEWAY. WRENCH LIGHT CAME ON, ENGINE WAS SHUDDERING BALDY. ENGINE HAD JUST BEEN STARTED AFTER SITTING FOR 90 MINUTES. HAD TO LIMP ACROSS TWO LANES OF TRAFFIC TO GET TO THE MEDIAN. ENGINE HAD TO BE SHUT DOWN AND RESTARTED AFTER TWO MINUTES. COULD HAVE CAUSED A BAD COLLISION.I DO NOT TRUST THIS C…
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VEHICLE LOST POWER WHILE ENTERING FREEWAY. WRENCH LIGHT CAME ON, ENGINE WAS SHUDDERING BALDY. ENGINE HAD JUST BEEN STARTED AFTER SITTING FOR 90 MINUTES. HAD TO LIMP ACROSS TWO LANES OF TRAFFIC TO GET TO THE MEDIAN. ENGINE HAD TO BE SHUT DOWN AND RESTARTED AFTER TWO MINUTES. COULD HAVE CAUSED A BAD COLLISION.I DO NOT TRUST THIS CAR. IT IS DANGEROUS.
MY WIFE WAS DRIVING ON A SURFACE STREET WITH OUR INFANT BOYS IN THE BACK SEAT. WITHOUT WARNING, THE 2011 FORD EDGE LOST ALL POWER AND THE ENGINE VIBRATED INTENSELY. IT COULD HAVE CAUSED A SERIOUS COLLISION. SHE RESTARTED THE CAR AND TRIED TO MAKE IT HOME SAFELY AND SLOWLY. IT HAPPENED AGAIN ON THE WAY. THE NEXT DAY (7/20/15…
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MY WIFE WAS DRIVING ON A SURFACE STREET WITH OUR INFANT BOYS IN THE BACK SEAT. WITHOUT WARNING, THE 2011 FORD EDGE LOST ALL POWER AND THE ENGINE VIBRATED INTENSELY. IT COULD HAVE CAUSED A SERIOUS COLLISION. SHE RESTARTED THE CAR AND TRIED TO MAKE IT HOME SAFELY AND SLOWLY. IT HAPPENED AGAIN ON THE WAY. THE NEXT DAY (7/20/15), WHEN WE DROVE THE SUV TO THE DEALERSHIP, IT HAPPENED A 3RD TIME. GALPIN FORD (N HILLS, CA) DIAGNOSED IT WITH A FAULTY THROTTLE BODY, NOT COVERED BY OUR 7-YEAR POWERTRAIN LIMITED WARRANTY. THIS IS A CERTIFIED PREOWNED FORD EDGE THAT WE PURCHASED A LITTLE OVER A YEAR AGO. THROTTLE BODIES SHOULD NOT FAIL WITH 45K MILES ON THE CAR. AND, IT SHOULD BE COVERED BY THE WARRANTY, OR BETTER YET...IT SHOULD BE A RECALL. THE LOSS OF POWER IS A DANGEROUS PROBLEM THAT FORD SHOULD TAKE RESPONSIBILITY FOR. *TR
TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING AT AN UNKNOWN SPEED, THE AWD AND CHECK ENGINE WARNING LIGHTS ILLUMINATED. THE VEHICLE FAILED TO ACCELERATE. THE CONTACT WAS ABLE TO MANEUVER TO THE EMERGENCY LANE. THE CONTACT SHUT OFF THE VEHICLE AND WAS ABLE TO RESTART THE ENGINE, BUT THE FAILURE PERSISTED. THE VEHICLE WAS N…
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TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING AT AN UNKNOWN SPEED, THE AWD AND CHECK ENGINE WARNING LIGHTS ILLUMINATED. THE VEHICLE FAILED TO ACCELERATE. THE CONTACT WAS ABLE TO MANEUVER TO THE EMERGENCY LANE. THE CONTACT SHUT OFF THE VEHICLE AND WAS ABLE TO RESTART THE ENGINE, BUT THE FAILURE PERSISTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,800.
THE "DOOR AJAR" WARNING LIGHT STARTED COMING ON, INTERMITTENTLY AT FIRST AND THEN CONTINUOUSLY. BAD SENSOR. WHEN THIS OCCURS, THE DOORS WILL NOT LOCK USING THE LATCH AND THE INTERIOR LIGHTS STAY ON FOR A TIME. THE ONLY WAY TO LOCK THE DOORS ONCE INSIDE, IS TO USE THE KEY FOB. THIS CAN BE QUITE DANGEROUS IF NOT IN A GOOD AREA.…
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THE "DOOR AJAR" WARNING LIGHT STARTED COMING ON, INTERMITTENTLY AT FIRST AND THEN CONTINUOUSLY. BAD SENSOR. WHEN THIS OCCURS, THE DOORS WILL NOT LOCK USING THE LATCH AND THE INTERIOR LIGHTS STAY ON FOR A TIME. THE ONLY WAY TO LOCK THE DOORS ONCE INSIDE, IS TO USE THE KEY FOB. THIS CAN BE QUITE DANGEROUS IF NOT IN A GOOD AREA. THIS PROBLEM HAS DRAINED MY BATTERY ON MORE THAN ONE OCCASION. THE PROBLEM HAS BEEN DIAGNOSED, HOWEVER, MOST FORD DEALERS WANT TO CHARGE CUSTOMERS $215 PLUS FOR DIAGNOSTIC FEES. ONLY THEN WILL THEY REPAIR THE PROBLEM. MY CAR IS STILL UNDER WARRANTY, SO I STILL WIND UP PAYING ABOUT WHAT IT COSTS TO REPAIR IT. (??) CAR PART STORES WILL RUN A DIAGNOSTIC FOR FREE... THIS SEEMS TO BE A CHRONIC ISSUE. WHEN I RESEARCHED IT, TONS OF INFORMATION ABOUT THIS SPECIFIC PROBLEM SURFACED. IT SEEMS FORD WILL NOT ISSUE A RECALL WHEN IT IS SO OBVIOUSLY NEEDED.
DRIVER SIDE DOOR AJAR WARNING LIGHT STAYS ON AFTER DOOR IS CLOSED
Official recalls
311V128000 · Electrical System:software
Feb 24, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2011 FORD F-150, F-250, F-350, F-450, F-550, EDGE, AND LINCOLN MKX TRUCKS MANUFACTURED FROM OCTOBER 25, 2010, THROUGH NOVEMBER 20, 2010. THESE VEHICLES WERE INSPECTED USING INTEGRATED DIAGNOSTIC SYSTEM (IDS) THAT HAD A CUSTOM SOFTWARE ROUTINE TO READ THE SUSPECT BODY CONTROL MODULE (BCM) SERIAL NUMBER. BASED ON THE SERIAL NUMBER THE BCM WAS EITHER NOT AFFECTED OR REPLACED. THE CUSTOM SOFTWARE ROUTINE WAS NOT READING THE CORRECT SET OF CHARACTERS, AND WAS NOT ABLE TO IDENTIFY A BCM THAT REQUIRED REPLACEMENT AFFECTED BCMS MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Consequence & remedy
Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH COULD RESULT IN A VEHICLE FIRE.
Remedy: DEALER WILL INSPECT THE BODY CONTROL MODULE AND IF NECESSARY REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 7, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
10V659000 · Structure:body
Dec 29, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2011 F-150, F-250, F-350, F-450, F-550, EDGE AND LINCOLN MKX VEHICLES. DURING A SIX-DAY PRODUCTION PERIOD, THE SUPPLIER OF THE BODY CONTROL MODULE MANUFACTURED MODULES THAT MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Consequence & remedy
Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH CAN RESULT IN AN UNATTENDED VEHICLE FIRE.
Remedy: DEALER WILL REPLACE THE BODY CONTROL MODULE IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
10V516000 · Latches/locks/linkages:hatchback/liftgate:lock
Oct 27, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2011 EDGE AND LINCOLN MKX VEHICLES MANUFACTURED FROM JULY 1, 2010, THROUGH OCTOBER 8, 2010. THESE VEHICLES WERE SHIPPED WITH INCORRECTLY CONFIGURED ELECTRONIC MODULE SETTINGS THAT DISABLE THE LOCKING FUNCTION OF THE LIFTGATE. ACCORDINGLY, THE VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 206, "DOOR LOCKS AND DOOR RETENTION COMPONENTS."
Consequence & remedy
Consequence: THE LIFTGATE LOCK MAY BE DISABLED AND THE DRIVER MAY NOT BE ABLE TO LOCK THE LIFTGATE USING INTERIOR LOCK SWITCHES OR REMOTE KEY FOB BUTTONS.
Remedy: FORD WILL NOTIFY OWNERS AND DEALERS WILL HAVE THE AFFECTED CONTROL MODULES UPDATED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 1, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE16012 · Door Ajar Warning Light Always On
Opened Sep 28, 2016 · Closed Mar 20, 2017
Status: closed (inferred from source dates) · Interior Lighting; Latches/locks/linkages; Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.