NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
1,801 reports65,000 miles · Aug 3, 2015
Electrical SystemExterior LightingStructure
DOOR AJAR SENSOR STUCK ON "OPEN" FOR DRIVER'S SIDE FRONT AND REAR DOORS. AS A RESULT, DOME LIGHTS STAY ON CAUSING DIFFICULTY SEEING AT NIGHT, AND INABILITY TO LOCK DOORS WHILE IN MOTION. ALSO, DRAINS BATTERY AND HAS STRANDED MY WIFE MULTIPLE TIMES. REPAIR IS VERY COSTLY AND AS I UNDERSTAND IT, THE REPLACEMENT PART IS JUST AS SUS…
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DOOR AJAR SENSOR STUCK ON "OPEN" FOR DRIVER'S SIDE FRONT AND REAR DOORS. AS A RESULT, DOME LIGHTS STAY ON CAUSING DIFFICULTY SEEING AT NIGHT, AND INABILITY TO LOCK DOORS WHILE IN MOTION. ALSO, DRAINS BATTERY AND HAS STRANDED MY WIFE MULTIPLE TIMES. REPAIR IS VERY COSTLY AND AS I UNDERSTAND IT, THE REPLACEMENT PART IS JUST AS SUSCEPTIBLE TO THE PROBLEM AS THE ORIGINAL EQUIPMENT. FORD NEEDS TO BE RESPONSIBLE FOR THIS INHERENT DEFECT.
NHTSA ODI #10745888
35,000 miles · Aug 3, 2015
Electrical SystemExterior LightingUnknown Or Other
FAULTY SENSOR IN THE DOOR CAUSES THE CAR TO THINK THE DRIVER DOOR IS OPEN. DOOR AJAR LIGHT STAYS ON AND VEHICLE WILL NOT LOCK WHEN DRIVING! LIGHTS EVENTUALLY TIME OUT BUT WHEN INSIDE THE CAR, THE DOORS DO NOT LOCK! I HAVE HAD IT FIXED THREE TIMES NOW AND IT ALWAYS COMES BACK.
NHTSA ODI #10745800
74,311 miles · Aug 3, 2015
Structure
TL* THE CONTACT OWNS A 2011 FORD EDGE. WHEN THE VEHICLE WAS STARTED, THE DOOR AJAR WARNING LIGHT ILLUMINATED INDICATING THAT THE REAR DRIVER SIDE DOOR WAS OPEN. THE CONTACT STATED THAT THE DOOR WAS CLOSED; HOWEVER, THE WARNING INDICATOR CONTINUED TO ILLUMINATE AND THE INTERIOR DOME LIGHTS WERE ILLUMINATED. THE DOME LIGHTS WOULD …
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TL* THE CONTACT OWNS A 2011 FORD EDGE. WHEN THE VEHICLE WAS STARTED, THE DOOR AJAR WARNING LIGHT ILLUMINATED INDICATING THAT THE REAR DRIVER SIDE DOOR WAS OPEN. THE CONTACT STATED THAT THE DOOR WAS CLOSED; HOWEVER, THE WARNING INDICATOR CONTINUED TO ILLUMINATE AND THE INTERIOR DOME LIGHTS WERE ILLUMINATED. THE DOME LIGHTS WOULD TURN OFF AFTER DRIVING APPROXIMATELY ONE MINUTE. THE FAILURE RECURRED EVERY TIME THE VEHICLE WAS STARTED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 74,311.
NHTSA ODI #10745716
1,000 miles · Jul 30, 2015
Electrical System
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE'S ALARM SYSTEM, THE TAILGATE, AND THE DOOR LOCKS WORKED INDEPENDENTLY WITHOUT WARNING. THE FAILURES OCCURRED WHEN THE VEHICLE WAS UNOCCUPIED. THE CONTACT STATED THAT THE FAILURES RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANU…
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TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE'S ALARM SYSTEM, THE TAILGATE, AND THE DOOR LOCKS WORKED INDEPENDENTLY WITHOUT WARNING. THE FAILURES OCCURRED WHEN THE VEHICLE WAS UNOCCUPIED. THE CONTACT STATED THAT THE FAILURES RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000.
NHTSA ODI #10745051
51,000 miles · Jul 29, 2015
Unknown Or Other
THE DRIVERS SIDE DOOR SENSOR IS DEFECTIVE AND SHOWS THAT MY DOOR IS NOT CLOSED WHEN IN FACT IT IS. I HAVE CLEANED THE SENSOR, SPRAYED WITH CAN AIR TO REMOVE DUST, ALSO TRIED SPRAYING WITH BRAKE CLEANER, WITH NO SUCCESS. MY EXIT LIGHTS STAY ON DUE TO THIS DEFECT, AS WELL AS THE FACT THAT MY DOOR LOCKS WILL NOT LOCK BECAUSE MY V…
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THE DRIVERS SIDE DOOR SENSOR IS DEFECTIVE AND SHOWS THAT MY DOOR IS NOT CLOSED WHEN IN FACT IT IS. I HAVE CLEANED THE SENSOR, SPRAYED WITH CAN AIR TO REMOVE DUST, ALSO TRIED SPRAYING WITH BRAKE CLEANER, WITH NO SUCCESS. MY EXIT LIGHTS STAY ON DUE TO THIS DEFECT, AS WELL AS THE FACT THAT MY DOOR LOCKS WILL NOT LOCK BECAUSE MY VEHICLE BELIEVES THERE IS AN OPEN DOOR. AFTER REVIEWING ONLINE FORUMS, THIS IS A REOCCURRING ISSUE AND FORD IS AT FAULT.
NHTSA ODI #10744555
94,600 miles · Jul 28, 2015
Electrical System
DOOR AJAR ALARM STAYS ON WHEN DOOR IS CLOSED INABILITY TO DETECT IF OTHER DOORS ARE AJAR FAULTY SWITCH THE DOORS WILL NOT LOCK WHEN TRAVELING CAUSING A SAFETY CONCERN
NHTSA ODI #10744197
57,000 miles · Jul 28, 2015
Service Brakes
APPROACHING RED LIGHT AT MAJOR INTERSECTION. APPLYING BRAKES AND THEY ARE AS HARD AS CONCRETE. UNABLE TO STOP! HAD TO APPLY EMERGENCY BREAK AND PUT CAR IN PARK. NO PRIOR WARNING. IT APPEARS TO BE A BREAK BUSTER/POWER BUSTER ISSUE. I KNOW TWO OTHER PEOPLE WITH THE SAME 2011 FORD EDGE THIS RECENTLY HAPPENED TOO AND THERE IS NO REC…
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APPROACHING RED LIGHT AT MAJOR INTERSECTION. APPLYING BRAKES AND THEY ARE AS HARD AS CONCRETE. UNABLE TO STOP! HAD TO APPLY EMERGENCY BREAK AND PUT CAR IN PARK. NO PRIOR WARNING. IT APPEARS TO BE A BREAK BUSTER/POWER BUSTER ISSUE. I KNOW TWO OTHER PEOPLE WITH THE SAME 2011 FORD EDGE THIS RECENTLY HAPPENED TOO AND THERE IS NO RECALL. I ALMOST DIED. I HAVE A 5 YEAR OLD SON DRIVING IN THIS CAR. WHY IS THERE NO RECALL ISSUED ON THIS?? I AM 43 YEARS OLD AND HAVE NEVER EXPERIENCE SOMETHING LIKE THIS. I HAVE OLD CARS WITH 200K MILES ON THEM, NEVER HAD THIS ISSUE. ARE WE WAITING FOR ENOUGH PEOPLE TO DIE..
NHTSA ODI #10744193
38,000 miles · Jul 25, 2015
Unknown Or Other
WE PURCHASED THIS VEHICLE USED IN WV IN APRIL 2012. BY MAY, THE DOOR AJAR LIGHT WAS COMING ON EVEN WHEN THE DOOR WAS FORCIBLY CLOSED. THE SENSOR WAS REPLACED UNDER WARRANTY. LESS THAN A YEAR LATER, AT AROUND 50K MILES, THE SENSOR WAS BAD AGAIN. ONCE AGAIN, THE SENSOR WAS REPLACED UNDER WARRANTY. HOWEVER, THIS TIME BOTH THE DRIVE…
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WE PURCHASED THIS VEHICLE USED IN WV IN APRIL 2012. BY MAY, THE DOOR AJAR LIGHT WAS COMING ON EVEN WHEN THE DOOR WAS FORCIBLY CLOSED. THE SENSOR WAS REPLACED UNDER WARRANTY. LESS THAN A YEAR LATER, AT AROUND 50K MILES, THE SENSOR WAS BAD AGAIN. ONCE AGAIN, THE SENSOR WAS REPLACED UNDER WARRANTY. HOWEVER, THIS TIME BOTH THE DRIVER DOOR AND REAR DRIVER SIDE DOOR WERE AFFECTED. NOW IN 2015 AT 104K MILES THE DOOR SENSOR IS BAD AGAIN IN BOTH THE FRONT AND REAR DOOR. NOW, THE LIGHTS WON'T EVEN SHUT OFF AFTER A WHILE SO THE PAST TWO MORNINGS IN A ROW, THE BATTERY IS DEAD. IT'S EXTREMELY IRRITATING AND DANGEROUS. AS OTHERS HAVE STATED, THE DOORS WILL NOT AUTO LOCK WHILE THIS ISSUE IS PRESENT. ALSO, THE INTERIOR LIGHTS DO NOT GO OFF UNTIL YOU REACH 20MPH. THIS MAKES IT VERY DANGEROUS WHILE DRIVING AT NIGHT. I HAVE READ THROUGH ALL THE COMPLAINTS LISTED FOR THE FORD EDGE AND MOST OF THEM ARE ABOUT THIS DOOR SENSOR. WHY IS NOTHING BEING DONE ABOUT THIS??
NHTSA ODI #10743433
53,000 miles · Jul 24, 2015
EnginePower TrainVehicle Speed Control
ABOUT 2-3 WEEKS AGO, WHILE DRIVING IN THE OUTER BANKS, NC, I HAD A SUDDEN LOSS OF POWER IN THE VEHICLE AND AN YELLOW WRENCH SIGN CAME. LUCKILY, I WAS ABLE TO PULL OFF THE ROAD AND SHUT THE CAR OFF. ONCE RESTARTED, IT WORKED OK. I WENT TO CAVALIER FORD DEALER AT PORTSMOUTH, VA AND THEY COULD NOT FIND ANYTHING WRONG. SINCE THERE …
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ABOUT 2-3 WEEKS AGO, WHILE DRIVING IN THE OUTER BANKS, NC, I HAD A SUDDEN LOSS OF POWER IN THE VEHICLE AND AN YELLOW WRENCH SIGN CAME. LUCKILY, I WAS ABLE TO PULL OFF THE ROAD AND SHUT THE CAR OFF. ONCE RESTARTED, IT WORKED OK. I WENT TO CAVALIER FORD DEALER AT PORTSMOUTH, VA AND THEY COULD NOT FIND ANYTHING WRONG. SINCE THERE WAS NO RECALL OR MENTION OF THIS PROBLEM FROM FORD, I WAS TOLD NOT TO WORRY ABOUT IT. TODAY, WHILE DRIVING WITH MY WIFE AND DAUGHTER, I HAD COMPLETE LOSS OF POWER WITH THE YELLOW WRENCH SIGN AGAIN. I HAD TO PULL ON THE WRONG SIDE OF THE ROAD WITH HAZARD LIGHTS ON. AGAIN, WE WERE LUCKY THAT WE DID NOT GET HIT. WHEN RESTARTED, I WAS ABLE TO DRIVE BACK HOME AND TAKE MY WIFE'S CAR. I AM TAKING THE FORD EDGE TO THE DEALER AGAIN. I AM LETTING YOU KNOW THAT, WHEN I GOOGLED FOR SIMILAR PROBLEMS, THERE WERE PLENTY OF COMPLAINTS ON THIS MODEL VEHICLE. YOU CAN FIND THESE REPORTS ON THE LINK BELOW: HTTP://WWW.ARFC.ORG/COMPLAINTS/2011/FORD/EDGE/POWER_TRAIN/PROBLEM.ASPX..UPDATED08\25\15 *BF UPDATED 12/1/2015*JS
NHTSA ODI #10743422
28,000 miles · Jul 23, 2015
Unknown Or Other
HAD TO TAKE THE VEHICLE IN AT 28000 MI. DUE TO "DRIVER DOOR AJAR" LIGHT COMING ON WHEN DOOR WAS CLOSED. RICART FORD CLAIMED THEY REPAIRED OR REPLACED THE DOOR LATCH/SENSOR ASSEMBLY. THE PROBLEM WENT AWAY UNTIL NOW AT 60,000 MI. NOW DOING IT AGAIN. CONTACTED RICART THEY SAID THEY WOULD HAVE TO CHARGE ME TO REPAIR. I INFORMED THEM…
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HAD TO TAKE THE VEHICLE IN AT 28000 MI. DUE TO "DRIVER DOOR AJAR" LIGHT COMING ON WHEN DOOR WAS CLOSED. RICART FORD CLAIMED THEY REPAIRED OR REPLACED THE DOOR LATCH/SENSOR ASSEMBLY. THE PROBLEM WENT AWAY UNTIL NOW AT 60,000 MI. NOW DOING IT AGAIN. CONTACTED RICART THEY SAID THEY WOULD HAVE TO CHARGE ME TO REPAIR. I INFORMED THEM THAT IT HAD BEEN THERE PREVIOUS. THEY DID NOT CARE. CALLED FORD MOTORS, THEY HAD SAME ATTITUDE. THE BIG PROBLEM IS, THE DOORS WILL NOT AUTO LOCK WHEN CAR IS IN DRIVE BECAUSE IT THINKS DOOR IS "AJAR". MY WIFE STOPPED AT TRAFFIC LIGHT AND SOMEONE TRIED TO GET IN DOOR AND GOT IT OPENED..SHE SPED AWAY. I TOLD RICART AND FORD MOTORS THE STORY..FORD'S REPLY WAS "WE CANNOT REACT TO A HYPOTHETICAL SITUATION OF WHAT MAY HAVE HAPPENED"..... SHE COULD HAVE BEEN INJURED OR WORSE!!! THIS SHOULD BE A RECALL SITUATION AT THE LEAST!! APPROXIMATE INCIDENT DATE LISTED ABOVE IS NOT NECESSARILY ACCURATE. IT WAS AT ABOUT 28,000 MILES. RICART HAS EXACT DATE.
NHTSA ODI #10736137
Official recalls
3Feb 24, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2011 FORD F-150, F-250, F-350, F-450, F-550, EDGE, AND LINCOLN MKX TRUCKS MANUFACTURED FROM OCTOBER 25, 2010, THROUGH NOVEMBER 20, 2010. THESE VEHICLES WERE INSPECTED USING INTEGRATED DIAGNOSTIC SYSTEM (IDS) THAT HAD A CUSTOM SOFTWARE ROUTINE TO READ THE SUSPECT BODY CONTROL MODULE (BCM) SERIAL NUMBER. BASED ON THE SERIAL NUMBER THE BCM WAS EITHER NOT AFFECTED OR REPLACED. THE CUSTOM SOFTWARE ROUTINE WAS NOT READING THE CORRECT SET OF CHARACTERS, AND WAS NOT ABLE TO IDENTIFY A BCM THAT REQUIRED REPLACEMENT AFFECTED BCMS MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Consequence & remedy
Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH COULD RESULT IN A VEHICLE FIRE.
Remedy: DEALER WILL INSPECT THE BODY CONTROL MODULE AND IF NECESSARY REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 7, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Dec 29, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2011 F-150, F-250, F-350, F-450, F-550, EDGE AND LINCOLN MKX VEHICLES. DURING A SIX-DAY PRODUCTION PERIOD, THE SUPPLIER OF THE BODY CONTROL MODULE MANUFACTURED MODULES THAT MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Consequence & remedy
Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH CAN RESULT IN AN UNATTENDED VEHICLE FIRE.
Remedy: DEALER WILL REPLACE THE BODY CONTROL MODULE IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Oct 27, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2011 EDGE AND LINCOLN MKX VEHICLES MANUFACTURED FROM JULY 1, 2010, THROUGH OCTOBER 8, 2010. THESE VEHICLES WERE SHIPPED WITH INCORRECTLY CONFIGURED ELECTRONIC MODULE SETTINGS THAT DISABLE THE LOCKING FUNCTION OF THE LIFTGATE. ACCORDINGLY, THE VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 206, "DOOR LOCKS AND DOOR RETENTION COMPONENTS."
Consequence & remedy
Consequence: THE LIFTGATE LOCK MAY BE DISABLED AND THE DRIVER MAY NOT BE ABLE TO LOCK THE LIFTGATE USING INTERIOR LOCK SWITCHES OR REMOTE KEY FOB BUTTONS.
Remedy: FORD WILL NOTIFY OWNERS AND DEALERS WILL HAVE THE AFFECTED CONTROL MODULES UPDATED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 1, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE16012 · Door Ajar Warning Light Always On
Opened Sep 28, 2016 · Closed Mar 20, 2017
Status: closed (inferred from source dates) · Interior Lighting; Latches/locks/linkages; Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Additional source detail variants (3)
Interior Lighting
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages:doors:latch
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
Latches/locks/linkages
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (because doors were initially not latched properly), doors cannot be locked while driving, and the interior dome lights staying on continuously. Ford data received from the Information Request letter corresponding to this investigation indicates the failures were caused by contamination of the electrical contacts on the switch located within each door latch that tells the vehicle if the door is open or closed.All four doors contain the same latch design and switch.According to Ford, the Body Control Module (BCM) monitors the position of the switch and continuously samples it to detect a state of change.After a closed door state is detected, a continuous wetting current designed to keep the electrical contacts clean is sent from the BCM to the switches as long as the BCM is active.Beginning with the 2011 model year Edge vehicles, a change in BCM strategy resulted in a reduction of the wetting current sent out to clean the switch contacts by more than 75%.Over time, this low level of current is not sufficient to keep the switch contacts clean and contamination build up causes them to fail as described above.During the course of this investigation, ODI has identified a total of 1,983 complaints related to the door ajar light.Of these complaints, 14 indicated that a door opened while driving.Twelve of the 14 door opening events were situations where an occupant of the vehicle (often a child) opened a passenger door because the doors were not locked.The remaining two complaints involved a door opening on its own because the driver was unaware that the door was unlatched.There were no accidents but one complainant reported that a shoulder injury was caused by the driver having to repeatedly slam the door in an effort to get the door ajar light to turn off.After reviewing all available data, an unreasonable risk to motor vehicle safety has not been identified.The door latches themselves continue to function properly, remaining securely latched until acted upon by a driver or passenger.Child safety locks on the rear doors continue to function properly and can be used to prevent the rear doors from opening via the inside door handles.Vehicle crashworthiness is not affected by the lock condition of the doors and all active safety systems continue to function normally even if the vehicle BCM believes one or more doors is open.In addition, no accidents or accident related injuries have been reported.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.ODI numbers for the reports cited above are shown in the attached document.
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