NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
989 reports23,000 miles · Jul 27, 2010
Engine And Engine Cooling
TL* THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT STATED THAT WHILE ACCELERATING AFTER STOPPING AT A STOP SIGN THE VEHICLE WOULD NOT MOVE FORWARD. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE FAILURE COULD NOT BE DUPLICATED. THE DEALER PERFORMED A DIAGNOSTIC BUT NO FAILURE CODES GENERATED. THE VEHICLE WAS NOT REPAIRED. THE FAI…
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TL* THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT STATED THAT WHILE ACCELERATING AFTER STOPPING AT A STOP SIGN THE VEHICLE WOULD NOT MOVE FORWARD. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE FAILURE COULD NOT BE DUPLICATED. THE DEALER PERFORMED A DIAGNOSTIC BUT NO FAILURE CODES GENERATED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 23,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 27,000.
NHTSA ODI #10345646
25,830 miles · Jul 24, 2010
Engine And Engine Cooling
OUR 2007 FORD EDGE HAS EXPERIENCED THE ENGINE CUTTING OFF WITHOUT WARNING THREE TIMES. THE DEALER REPROGRAMS THE PCM MODULE BUT THE PROBLEM CONTINUES. IT WAS REPROGRAMMED ON 7/20/2010 AND IT CUT OFF AGAIN ON 7/23/2010 AT 50 MPH AGAIN WITHOUT ANY WARNING. THIS IS AN UNNERVING ,UNSAFE CONDITION. THIS HAS HAPPENED OVER A 13 MONTH P…
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OUR 2007 FORD EDGE HAS EXPERIENCED THE ENGINE CUTTING OFF WITHOUT WARNING THREE TIMES. THE DEALER REPROGRAMS THE PCM MODULE BUT THE PROBLEM CONTINUES. IT WAS REPROGRAMMED ON 7/20/2010 AND IT CUT OFF AGAIN ON 7/23/2010 AT 50 MPH AGAIN WITHOUT ANY WARNING. THIS IS AN UNNERVING ,UNSAFE CONDITION. THIS HAS HAPPENED OVER A 13 MONTH PERIOD, TWICE NOW WITHIN A MONTH. *TR
NHTSA ODI #10345008
33,463 miles · Jul 6, 2010
Equipment
MY HUSBAND & I OWN A 2007 FORD EDGE. WE ARE A MILITARY FAMILY WITH MY HUSBAND SERVING IN THE USAF. NEEDLESS TO SAY WE TRAVEL VERY OFTEN BY CAR TO VISIT FAMILY MEMBERS ALL OVER THE COUNTRY. SINCE HAVING OUR FIRST BABY 8 MONTHS AGO ON THIS LATEST CAR TRIP WE DECIDED TO USE OUR CARGO ROOF RACK FOR THE FIRST TIME. THIS ROOF RACK IS …
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MY HUSBAND & I OWN A 2007 FORD EDGE. WE ARE A MILITARY FAMILY WITH MY HUSBAND SERVING IN THE USAF. NEEDLESS TO SAY WE TRAVEL VERY OFTEN BY CAR TO VISIT FAMILY MEMBERS ALL OVER THE COUNTRY. SINCE HAVING OUR FIRST BABY 8 MONTHS AGO ON THIS LATEST CAR TRIP WE DECIDED TO USE OUR CARGO ROOF RACK FOR THE FIRST TIME. THIS ROOF RACK IS THE RACK THAT CAME ON THE FORD EDGE FROM THE MANUFACTURER. WE DECIDED TO BUY A SMALL 36"X30"X18" CARGO BAG (CLOTH) TO PUT A FEW ITEMS IN & CARRY ON THE ROOF. FIVE MINUTES INTO THE TRIP ON THE HIGHWAY IN THE HOV LANE WE HEARD A LOUD SNAP NOISE & THE ENTIRE ROOF RACK BROKE OFF WITH OUR CARGO BAG & WENT FLYING OFF BEHIND US IN EARLY AM RUSH HOUR TRAFFIC NEARLY CAUSING A CAR ACCIDENT. NO SHOULDER ON THE HIGHWAY MY HUSBAND AND I HAD TO GET A POLICE OFFICER TO HELP US BLOCK THE HOV LANE SO WE COULD GET THE CARGO BAG & BROKEN ROOF RACK. THE CARGO HAD NO MORE THAN 60 LBS. WORTH INSIDE SO WE KNOW WE DIDN'T EXCEED ANY WEIGHT LIMIT. I MYSELF @ 130LBS & 5'2" COULD PICK UP THE CARGO BAG MYSELF. WE DROVE STRAIGHT TO FORD DEALERSHIP WHERE WE WAITED THREE HOURS TO HEAR THAT FORD WOULD NOT REPLACE THE ROOF RACK BECAUSE IT WAS DAMAGED BY OUTSIDE CAUSES. I SHOULD MENTION THAT MY EDGE IS STILL COVERED UNDER THE 36,000.00 MILE BUMPER TO BUMPER WARRANTY. TO MAKE MATTERS WORSE THERE ISN'T A STITCH OF INFORMATION IN THE OWNERS MANUAL AS TO WHAT THE ROOF RACK WEIGHT LIMITS ARE OR HOW CARGO SHOULD BE STRAPPED TO IT. I WILL BE FILING AN APPEAL COMPLAINT TODAY & IF I HAVE TO I WILL GO STRAIGHT TO ALLAN MULALLY MYSELF. I CAN'T BELIEVE THAT FORD WOULD NOT STAND BEHIND THEIR PRODUCT ESPECIALLY WHILE UNDER WARRANTY THAT COULD HAVE CAUSED A FATAL ACCIDENT. EVEN MORE DESPICABLY TREAT A FAMILY SERVING THIS COUNTRY WHO PUT THEIR TRUST IN THE FORD MOTOR VEHICLE COMPANY & THEIR "WARRANTY" COMMITMENT SO POORLY. WE HAD STRONGLY CONSIDERED BEING FORD OWNERS FOR LIFE, ESPECIALLY AS OUR FAMILY GREW BUT TO HAVE TO PUT UP A FIGHT OVER A ROOF RACK UNDER WARRANTY HAS CHANGED OUR MINDS. *TR
NHTSA ODI #10341630
27,000 miles · Jul 2, 2010
StructureVisibility
2007 FORD EDGE WITH VISTA ROOF GLASS TOP. WHILE DRIVING AT HIGHWAY SPEED MY FRONT GLASS PANEL EXPLODED AND SCATTERED GLASS SHARDS DOWN THE BACK OF THE VEHICLE. SINCE DEALING WITH THE FORD DEALER AND COMPANY THERE IS NO INDICATION THAT THIS IS A COMMON PROBLEM. HOWEVER, AFTER DOING SOME RESEARCH ON THE INTERNET, I HAVE FOUND SEVE…
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2007 FORD EDGE WITH VISTA ROOF GLASS TOP. WHILE DRIVING AT HIGHWAY SPEED MY FRONT GLASS PANEL EXPLODED AND SCATTERED GLASS SHARDS DOWN THE BACK OF THE VEHICLE. SINCE DEALING WITH THE FORD DEALER AND COMPANY THERE IS NO INDICATION THAT THIS IS A COMMON PROBLEM. HOWEVER, AFTER DOING SOME RESEARCH ON THE INTERNET, I HAVE FOUND SEVERAL INSTANCES OF THIS REPORTED (HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F0FD566) SINCE WE HAD THE INSIDE PANEL CLOSED NO ONE WAS HURT. BESIDES THE NOISE SCARING THE DRIVER I IMAGINE THAT IF THE PANEL IS OPEN THIS COULD BE VERY DANGEROUS. THE CAR IS STILL IN FOR REPAIR AND AM TOLD REPLACEMENT PART(S) IS ON ORDER FROM OUT OF STATE. THIS PROBLEM SEEMS TO CONTINUE INTO AT LEAST THE 2008 MODELS. *TR
NHTSA ODI #10341261
28,000 miles · Jul 1, 2010
Tires
1. WAS DRIVING TO WORK IN MY 2007 FORD EDGE SEL WITH HANKOOK TIRES, WHEN THE LOW TIRE PRESSURE INDICATOR LIGHT TURNED ON. 2. AT WORK, I FOUND A TIRE WAS AT 20 PSI AND LEAKING FROM A CRACK AT THE BASE OF THE VALVE STEM. I INSPECTED THE THREE OTHER STEMS AND FOUND THEM WITH CRACKS AT THE BASE OF THE VALVE STEM. 3. I TOOK THE CA…
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1. WAS DRIVING TO WORK IN MY 2007 FORD EDGE SEL WITH HANKOOK TIRES, WHEN THE LOW TIRE PRESSURE INDICATOR LIGHT TURNED ON. 2. AT WORK, I FOUND A TIRE WAS AT 20 PSI AND LEAKING FROM A CRACK AT THE BASE OF THE VALVE STEM. I INSPECTED THE THREE OTHER STEMS AND FOUND THEM WITH CRACKS AT THE BASE OF THE VALVE STEM. 3. I TOOK THE CAR INTO THE LOCAL FORD DEALERSHIP. THEY CHARGED ME FOR THE REPLACEMENT OF THE LEAKING VALVE STEM. THEY DID NOT TOUCH THE OTHER THREE VALVE STEMS. THE VERY NEXT DAY, ANOTHER VALVE STEM FAILED AND BEGAN TO LEAK. *TR
NHTSA ODI #10340914
39,696 miles · Jun 11, 2010
Service Brakes, Hydraulic
AFTER HAVING THE REAR BRAKE ROTORS AND PADS ON MY 2007 FORD EDGE REPLACED AT JACK SAFRO FORD IN OCONOMOWOC,WI ON 5/24/10, I NOTICED THAT THE BRAKE WARNING LIGHT, THE ABS WARNING LIGHT, AND THE TRACTION WARNING LIGHT WERE ON. ALSO NOTED THAT THE ABS BRAKING SYSTEM WAS INOPERABLE AT THAT TIME. MADE ANOTHER APPOINTMENT ON 6/2/10 A…
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AFTER HAVING THE REAR BRAKE ROTORS AND PADS ON MY 2007 FORD EDGE REPLACED AT JACK SAFRO FORD IN OCONOMOWOC,WI ON 5/24/10, I NOTICED THAT THE BRAKE WARNING LIGHT, THE ABS WARNING LIGHT, AND THE TRACTION WARNING LIGHT WERE ON. ALSO NOTED THAT THE ABS BRAKING SYSTEM WAS INOPERABLE AT THAT TIME. MADE ANOTHER APPOINTMENT ON 6/2/10 AT DEALER TO HAVE PROBLEM DIAGNOSED. DEALER INFORMED ME THAT BOTH REAR WHEEL ABS SENSORS WERE INOPERABLE AND RECOMMENDED REPLACING BOTH SENSORS, THE REAR WHEEL BEARING AND TRAILER ARM ON THE RIGHT REAR SIDE. DEALER ALSO INFORMED ME THAT PROBLEM WAS UNRELATED TO THE BRAKE WORK DONE JUST PRIOR. WHILE THE CAR WAS AT THE DEALER THAT DAY I CALLED FORD CUSTOMER SERVICE RELATIVE TO THE PROBLEM AND WAS INFORMED THAT FORD WOULD NOT OFFER ANY ASSISTANCE ON THE REPAIR AS THE VEHICLE HAD 39,696 MILES AND WAS OUTSIDE THE 36,000 MILE WARRENTY.I DECLINED TO HAVE THE WORK DONE AT THAT TIME IN ORDER TO GET MORE INFORMATION. ON 6/7/10 I TOOK THE CAR TO AN INDEPENDENT REPAIR SHOP SPECIALIZING IN ABS BRAKES, WHERE THEY TOLD ME THE RIGHT REAR ABS BRAKE SENSOR HAD BEEN DAMAGED BY THE RIGHT REAR SENSOR RING, WHICH ITSELF WAS DAMAGED AND PARTIALLY SHREDDED. PER THE MANUFACTURER'S SERVICE BULLETIN, THAT SHOP THEN REPLACED BOTH REAR WHEEL SENSORS, AND THE RIGHT REAR WHEEL HUB WITH BEARING AND SENSOR RING. I WAS GIVEN THE OLD HUB WHICH I HAVE RETAINED AND WAS SHOWN THE FAILED SENSOR RING WHICH CAUSED THE ABS PROBLEM. BRAKES OPERATED PROPERLY WITH WARNING LIGHTS OFF AFTER THAT REPAIR. I HAD THE REPAIR DONE AT THAT SHOP RATHER THAN THE DEALER BECAUSE I WAS GIVEN A VERY SPECIFIC DESCRIPTION OF THE PROBLEM, AS OPPOSED TO JUST BEING TOLD "BOTH REAR WHEEL SENSORS WERE NOT WORKING", WITH NO MENTION OF THE DAMAGED SENSOR RING. I AM NOT PERSUADED THAT THE SENSOR PROBLEM WAS UNRELATED TO THE EARLIER REAR BRAKE JOB SINCE THE TECHNICIAN AT THE SECOND SHOP SHOWED ME WHERE SOMEONE HAD ATTEMPTED TO GLUE THE RIGHT REAR SENSOR UNIT TOGETHER. I ALSO HAVE THAT PART WHICH WAS REPLACED. *TR
NHTSA ODI #10335831
15,464 miles · May 7, 2010
Latches/locks/linkages
TL*THE CONTACT OWNS A 2007 FORD EDGE. WHENEVER THE CONTACT LOCKED THE DOORS THE LOCKS FAILED TO ENGAGE AND THE DOORS REMAINED UNLOCKED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TO BE REPAIRED; HOWEVER, THE FAILURE CONTINUED TO OCCUR. THE CURRENT MILEAGE WAS 15,701. THE FAILURE MILEAGE WAS 15,464.
NHTSA ODI #10329334
65,000 miles · Apr 26, 2010
Fuel System, Gasoline
TL*THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT STATED THAT SHE NOTICED THE SMELL OF GAS FUMES FOR SEVERAL DAYS AFTER FILLING THE FUEL TANK. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO INFORMED THE CONTACT THAT THE SEALS WERE LOOSE AND THE ENTIRE FUEL TANK NEEDED TO BE REPLACED. THE CONTACT CALLED THE MANUFACTURER WHO MADE A…
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TL*THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT STATED THAT SHE NOTICED THE SMELL OF GAS FUMES FOR SEVERAL DAYS AFTER FILLING THE FUEL TANK. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO INFORMED THE CONTACT THAT THE SEALS WERE LOOSE AND THE ENTIRE FUEL TANK NEEDED TO BE REPLACED. THE CONTACT CALLED THE MANUFACTURER WHO MADE A NOTE OF THE FAILURE AND REFERRED HER TO NHTSA. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 65,000.
NHTSA ODI #10327594
63,000 miles · Apr 9, 2010
Power Train
MY 2007 FORD EDGE TRANSMISSION FAILED AND NEEDED TO BE COMPLETELY REPLACED AT UNDER 63,000 MILES. THE TRANSMISSION THAT NORTH COUNTY FORD IN VISTA CALIFORNIA INSTALLED TO REPLACE THE ORIGINAL TRANSMISSION, ALSO FAILED THE SAME DAY THEY DELIVERED THE VEHICLE TO MY HOME. NOW I AM IN THE PROCESS OF HAVING A 3RD TRANSMISSION INSTA…
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MY 2007 FORD EDGE TRANSMISSION FAILED AND NEEDED TO BE COMPLETELY REPLACED AT UNDER 63,000 MILES. THE TRANSMISSION THAT NORTH COUNTY FORD IN VISTA CALIFORNIA INSTALLED TO REPLACE THE ORIGINAL TRANSMISSION, ALSO FAILED THE SAME DAY THEY DELIVERED THE VEHICLE TO MY HOME. NOW I AM IN THE PROCESS OF HAVING A 3RD TRANSMISSION INSTALLED AT A DIFFERENT FORD DEALER IN SAN DIEGO. THUS FAR, I HAVE RECEIVED EXCELLENT CUSTOMER SERVICE AT MOSSY FORD. *TR
NHTSA ODI #10324622
50,000 miles · Mar 19, 2010
Vehicle Speed Control
CRUISE CONTROL ON 2007 FORD EDGE DOES AN UNEXPECTED ACCELERATION WITHOUT WARNING. HAS BEEN CHECKED BY FORD DEALERSHIP WHO IS UNABLE TO DUPLICATE. HAPPENS ON LONG TRIPS WHEN CRUISE CONTROL HAS BEEN IN USE FOR SEVERAL MILES. CAR WILL AUTOMATICALLY ACCELERATE WITHOUT ANY WARNING OR CHANGES BY DRIVER. *TR
NHTSA ODI #10321025
Official recalls
5Mar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Feb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Additional source detail variants (3)
Air Bags:frontal:passenger Side:inflator Module
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Air Bags:frontal:driver Side:inflator Module
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Air Bags:frontal
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Jan 10, 2017
Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
May 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Oct 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2007-2008 Lincoln MKX, and Ford Edge vehicles, manufactured June 15, 2006, to September 22, 2008, and originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Due to corrosion from salt water exposure such as from road salt use, the affected vehicles may leak fuel from the fuel tank seam weld under the tank mounting reinforcement brackets.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Interim notices were mailed to owners on December 12, 2014. The recall began on October 6, 2015. Dealers will inspect the vehicles and either clean and treat the fuel tank with a corrosion preventative or replace the tank, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S22.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2PE09031 · Front Suspension Lower Ball Joint
Opened Jul 13, 2009 · Closed Nov 19, 2009
Status: closed (inferred from source dates) · Suspension:front:control Arm:lower Ball Joint
ON JULY 13, 2009, THE OFFICE OF DEFECTS INVESTIGATIONS (ODI) OPENED PRELIMINARY EVALUATION PE09-031 TO INVESTIGATE ALLEGATIONS OF FRONT LOWER BALL JOINT SEPARATION IN MODEL YEAR (MY) 2007 AND 2008 FORD EDGE AND LINCOLN MKX VEHICLES.THE INVESTIGATION WAS BASED ON THREE OWNER COMPLAINTS ALLEGING THAT THE FRONT LOWER BALL JOINT SEPARATED AND CAUSED THE FRONT SUSPENSION TO COLLAPSE WHILE DRIVING.ODI ALSO IDENTIFIED INFORMATION RELATED TO THE ALLEGED DEFECT IN EARLY WARNING DATA SUBMITTED BY FORD.PRELIMINARY ANALYSIS INDICATED THAT THE FAILURES WERE RELATED TO THE PINCH BOLT USED TO SECURE THE FRONT LOWER BALL JOINT STUD TO THE STEERING KNUCKLE.ONE COMPLAINT ALLEGED THAT A CRASH OCCURRED WHICH RESULTED IN A MINOR INJURY.HOWEVER, NO ADDITIONAL INFORMATION COULD BE OBTAINED TO SUPPORT THIS CLAIM.INFORMATION PROVIDED BY FORD IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER FOR PE09-031 INDICATE THAT IN EARLY MY 2007 PRODUCTION THERE WERE SOME ISSUES WITH THE FRONT LOWER CONTROL ARM BALL JOINT ASSEMBLY PROCESS.THE PINCH BOLTS USED WERE HAND STARTED AND HAD THE POTENTIAL TO CROSS THREAD AND NOT ACHIEVE PROPER CLAMP LOAD, POTENTIALLY RESULTING IN A LOOSE JOINT.IN NOVEMBER 2007, CHANGES WERE IMPLEMENTED TO CHASE AND CLEAN THE FIRST SIX THREADS OF THE BOLT TO PROVIDE EASIER HAND STARTING OF THE NUT AND ENSURE GOOD THREAD ENGAGEMENT BEFORE TIGHTENING. FORD ALSO IDENTIFIED ONGOING CONCERNS WITH THE POWER TRANSMISSION UNIT (PTU) SEALS AND FRONT SUSPENSION HYDRO-BUSHINGS ON THE SUBJECT VEHICLES, WHICH BOTH REQUIRE DISASSEMBLY OF THE FRONT LOWER BALL JOINT TO REPAIR.IF THE BALL JOINT IS NOT PROPERLY REASSEMBLED FOLLOWING SUCH SERVICE, THE JOINT MAY SEPARATE IN LATER SERVICE.FORD HAS PROVIDED ADDITIONAL INSTRUCTIONS AND NEW PINCH BOLTS TO THE PTU REPAIR KIT TO IMPROVE THE JOINT REASSEMBLY PROCESS. ODI'S ANALYSIS OF FAILURE DATA IDENTIFIED 31 INCIDENTS OF JOINT SEPARATION (WITH 12 SPECIFICALLY STATING THAT THEY OCCURRED WHILE DRIVING).REPAIR RECORDS FOR THESE 31 VEHICLES SHOWS THAT 28 INVOLVE SEPARATION OF THE JOINT ON THE PASSENGER (RIGHT) SIDE, WHICH IS THE SIDE THAT MUST BE DISASSEMBLED FOR PTU SERVICE.TWENTY-THREE OF THESE WERE FOUND TO HAVE BEEN PREVIOUSLY DISASSEMBLED FOR CONTROL ARM BUSHING SERVICE, PTU SERVICE OR OTHER TRANSMISSION REPAIR. THE EIGHT CLAIMS THAT DID NOT INVOLVE PRIOR SERVICE REPAIRS REQUIRING JOINT DISASSEMBLY ALL OCCURRED VERY EARLY IN VEHICLE LIFE, INDICATING THAT IT IS UNLIKELY THAT ANY JOINTS MANUFACTURED WITH LOOSE PINCH BOLTS ARE STILL IN SERVICE.ALL OF THESE JOINTS FAILED WITHIN 6 MONTHS IN SERVICE AND 10,000 MILES (THE MAXIMUM FAILURE MILEAGE IS 8,097 MILES).THERE HAVEN'T BEEN ANY SUCH FAILURES (I.E., NOT INVOLVING PRIOR SERVICE/DISASSEMBLY) SINCE DECEMBER 2008.THE RATE FOR INCIDENTS THAT DID NOT OCCUR FOLLOWING SERVICE AND, THUS, MAY BE RELATED TO THE MANUFACTURING PROCESS ISSUES IDENTIFIED BY FORD IS VERY LOW (2.5 PER 100,000 VEHICLES) AND THESE INCIDENTS OCCURRED VERY EARLY IN THE LIFE OF THE VEHICLES AND ARE NOT SHOWING A CONTINUING FAILURE TREND.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
PE08060 · Tire Valve Cracking
Opened Oct 14, 2008 · Closed Apr 9, 2009
Status: closed (inferred from source dates) · Tires:valve
ON OCTOBER 14, 2008, ODI OPENED PE08-060 TO INVESTIGATE ALLEGATIONS OF CRACKED AND LEAKING SNAP-IN TIRE VALVES IN MODEL YEAR (MY) 2007 VEHICLES MANUFACTURED BY FORD MOTOR COMPANY.THE VALVES WERE SUPPLIED TO FORD BY TOPSEAL AUTO-PARTS, A SUBSIDIARY OF THE SHANGHAI BAOLONG AUTOMOTIVE CORPORATION IN CHINA.VALVES MADE BY TOPSEAL FOR AFTERMARKET SALE WERE THE SUBJECT OF TWO RECENT SAFETY RECALLS BY TECH INTERNATIONAL (08T-018) AND DILL AIR CONTROLS (08T-028), THE LATTER OF WHICH WAS INVESTIGATED BY ODI IN PE08-036 AND EA08-022.THE DEFECT CONDITIONS ADDRESSED BY THE AFTERMARKET TIRE VALVE RECALLS BOTH INVOLVED INADEQUATE RESISTANCE TO OZONE CRACKING DUE TO ISSUES WITH THE SUPPLY OF ANTI-OZONANT CHEMICALS TO TOPSEAL FOR A PERIOD FROM JULY TO MID-NOVEMBER 2006.THE AFTERMARKET VALVES WERE COMPOUNDED WITH A BLEND OF EPDM AND NATURAL RUBBER, USING A RELATIVELY LOW PERCENTAGE OF EPDM (EPDM PROVIDES INHERENT RESISTANCE TO OZONE CRACKING).HENCE, THE NEED FOR ANTI-OZONANT CHEMICALS AND THE PROBLEMS WITH CRACKING WHEN THOSE CHEMICALS WERE MISSING OR OUT OF SPECIFICATION IN SOME LOTS OF VALVES.BOTH RECALL CAMPAIGNS INVOLVED INSPECTION PROGRAMS TO IDENTIFY AND REPLACE VALVES WITH VISIBLE SURFACE CRACKING.ALTHOUGH THE TOPSEAL VALVES SUPPLIED TO FORD ALSO APPEAR TO HAVE BEEN AFFECTED BY THE ANTI-OZONANT SUPPLY ISSUES IN MID TO LATE-2006, FORD INDICATED THAT ITS VALVES WERE MADE AT A DIFFERENT TOPSEAL PRODUCTION LINE AND WERE COMPOUNDED WITH A HIGHER PERCENTAGE OF EPDM RUBBER TO MEET MORE STRINGENT SPECIFICATIONS FROM FORD.ODI'S ANALYSIS OF COMPLAINT AND WARRANTY DATA PROVIDED BY FORD SHOWED THAT PROBLEMS WITH CRACKED TIRE VALVES WERE SIGNIFICANTLY HIGHER FOR MY 2007 VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007.FORD RESPONDED BY IMPLEMENTING CHANGES IN ITS MATERIAL SPECIFICATIONS FOR SNAP-IN RUBBER TIRE VALVES AND ALSO INCREASING THE QUALITY AND ACCEPTANCE STANDARDS FOR VALVES IMPORTED FOR USE IN ITS VEHICLES.WHILE THE COMPLAINT AND WARRANTY CLAIM RATES ARE ELEVATED FOR SUBJECT VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007, THE RATES OF LEAKING VALVES ARE WELL BELOW ONE PERCENT OF PRODUCTION FOR EACH OF THE PEAK MONTHS FOR ALL OF THE AFFECTED MODELS.A SUBSTANTIAL MAJORITY OF THE SUBJECT VEHICLES ARE EQUIPPED WITH TIRE PRESSURE MONITORING SYSTEMS (TPMS) WHICH WARN THE DRIVER WHEN ANY TIRE PRESSURES DROPS BELOW 25 PERCENT OF RECOMMENDED INFLATION PRESSURE. AS OUTLINED IN A LETTER TO ODI DATED APRIL 6, 2009, FORD HAS AGREED TO SEND LETTERS TO OWNERS OF CERTAIN MY 2007 AND 2008 FORD, LINCOLN AND MERCURY VEHICLES TO PROVIDE INFORMATION ABOUT THE CRACKING CONCERN. LETTERS WILL BE SENT TO OWNERS OF VEHICLES BUILT FROM NOVEMBER 2006 THROUGH MAY 2007.OWNERS CAN OPT FOR A FREE DEALER INSPECTION.VALVES EXHIBITING SURFACE CRACKS OR AIR LEAKAGE RELATED TO OZONE ATTACK WILL BE REPLACED BY FORD UNDER ITS NORMAL WARRANTY TERMS.FORD EXPECTS TO SEND THE LETTER BY APPROXIMATELY MID-MAY 2009. BASED ON THE USE OF TPMS IN THE MAJORITY OF SUBJECT VEHICLES AND THE RELATIVELY LOW RATES OF REPAIRS ASSOCIATED WITH LEAKING VALVES AND RESULTANT TIRE DAMAGE, ODI BELIEVES THAT THE ACTIONS FORD HAS AGREED TO TAKE WILL PROVIDE EFFECTIVE AND EXPEDITIOUS RESOLUTION FOR VEHICLES THAT WERE BUILT DURING THE PERIOD WHEN VALVES WITH INADEQUATE RESISTANCE TO OZONE CRACKING WERE MOST LIKELY TO HAVE BEEN USED IN VEHICLE PRODUCTION.FURTHER INVESTIGATION OF THIS MATTER WOULD NOT BE AN EFFICIENT ALLOCATION OF AGENCY RESOURCES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO