NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
989 reports3,913 miles · Mar 9, 2010
Air BagsSeat BeltsVehicle Speed ControlCrashInjury
RE: FORD EDGE TURNED LEFT INTO PARKING LOT. RT REAR TIRE HIT CURB. DROVE STRAIGHT INTO PARKING SPACE ALMOST STOPPED. CAR ACCELERATED, BECAME AIRBORN, MADE SHARP LEFT. 40MPR WITHIN 35-40 FT. HIT STEEL POLE/CONCRETE HEAD ON. FRONT & SIDE AIR BAGS DID NOT DEPLOY & SEAT BELTS DID NOT HOLD OCCUPANTS. BELIEVE COMPUTER TOOK OVER AFTER…
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RE: FORD EDGE TURNED LEFT INTO PARKING LOT. RT REAR TIRE HIT CURB. DROVE STRAIGHT INTO PARKING SPACE ALMOST STOPPED. CAR ACCELERATED, BECAME AIRBORN, MADE SHARP LEFT. 40MPR WITHIN 35-40 FT. HIT STEEL POLE/CONCRETE HEAD ON. FRONT & SIDE AIR BAGS DID NOT DEPLOY & SEAT BELTS DID NOT HOLD OCCUPANTS. BELIEVE COMPUTER TOOK OVER AFTER HITTING TIRE. COMPUTER IS TO BRING CAR INTO CONTROL AS IF OUT OF CONTROL ON ICE OR SNOW BUT CONDITIONS WERE DRY. POLICE CLAIM DRIVER STEPPED ON GAS INSTEAD OF BRAKE. REPORTED TO FORD. FORD RESPONDED THEY HAD NO RECALLS, AND WERE NOT ABLE TO HELP. EDGE WAS NEW MODEL & NO TIME HAD BEEN ALLOWED FOR RECALLS. CAR REPAIRED AFTER 2 MONTHS. ATTORNEYS WANTED $50,000 UP FRONT TO INVESTIGATE. OWNER DID NOT HAVE THE FINANCES TO CONTINUE. 2 YEARS OF REHAB & RECOVERY WITH ONGOING MEDICAL CONDITIONS. FORD NEEDS REPORTED/INVESTIGATED, SAME AS TOYOTA. SEVERAL WITNESSES. *TR
NHTSA ODI #10317926
70,000 miles · Feb 8, 2010
Electrical System
I OWN A 2007 FORD EDGE. RECENTLY I REPLACED 3 PASSENGER SIDE BRAKE/TURN SIGNAL LIGHTS IN A MATTER OF WEEKS. I CALLED THE FORD DEALER AND THEY TOLD ME TO STOP BUYING CHEAP BULBS. HERE'S THE KICKER - EACH TIME I WENT IN TO AUTO PARTS SHOP TO BUY A BULB, THERE WAS SOME ONE ELSE THERE BUYING A BULB FOR FORD EDGE REAR PASSENGER SI…
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I OWN A 2007 FORD EDGE. RECENTLY I REPLACED 3 PASSENGER SIDE BRAKE/TURN SIGNAL LIGHTS IN A MATTER OF WEEKS. I CALLED THE FORD DEALER AND THEY TOLD ME TO STOP BUYING CHEAP BULBS. HERE'S THE KICKER - EACH TIME I WENT IN TO AUTO PARTS SHOP TO BUY A BULB, THERE WAS SOME ONE ELSE THERE BUYING A BULB FOR FORD EDGE REAR PASSENGER SIDE BRAKE LIGHT. AND I'VE NOTICED A MUNBER OF FORD EDGE'S ON THE HIGHWAY WITH THE RIGHT REAR BRAKE LIGHT / TURN SIGNAL NOT OPERATING. THE LAST BULB I PUT INTO MY VEHICLE BURNED OUT SO BADLY THAT THE PLASTIC BASE OF THE BULB MELTED INTO THE BULB SOCKET! FINALLY, THE DEALERSHIP REPLACED THE SOCKET, BUT NOT UNTIL I ALMOST HAD A FIRE. I THINK THIS IS A WIDESPREAD PROBLEM THAT FORD IS IGNORING OR DENYING TO AVOID THE COST OF REPLACING TAIL LIGHT SOCKETS ON THE FORD EDGE. THIS IS A SAFETY PROBLEM IN 2 WAYS - 1. AN INOPERABLE BRAKE LIGHT AND TURN SIGNAL (BOTH CONTAINED IN ONE BULB) MAKES DRIVING DANGEROUS, AND 2. THERE IS A DANGER OF A FIRE IF THE SOCKET OR WIRING IS GETTING HOT ENOUGH TO MELT PLASTIC. I COULD SEND YOU A PICTURE OF THE BURNED OUT SOCKET IF YOU'D LIKE.
NHTSA ODI #10307462
27,000 miles · Feb 6, 2010
Service Brakes, Hydraulic
WHILE DRIVING OUR 2007 FORD EDGE WE LOST OUR BRAKES. HAD CAR TOWED INTO LINCOLM MERCURY DEALER. AFTER CAR WAS SO CALLED FIXED IT HAPPENED AGAIN. BROUGHT CAR IN FOR 2ND TIME. IN DECEMBER PROBLEM RECURRED. BROUGHT CAR TO FORD AND THEY FOUND NOTHING WRONG WITH IT. INCIDENTS SEEM TO BE SPIRATIC AND THEN BRAKES SEEM TO BE OK *CN
NHTSA ODI #10306885
10,973 miles · Jan 5, 2010
Air BagsEquipment
WE PURCHASED OUR 2007 FORD EDGE ON APRIL 18TH 2008 AT THAT TIME THE AIR BAG LIGHT WAS ON...THE DEALER REPLACED THE SENSORS. ON MAY 2ND WE TOOK IT BACK INTO OUR LOCAL DEALERSHIP FOR THE LIGHT WAS BACK ON AGAIN. THEY REPLACED THE CORRECT SENSOR AND IT MADE IT UNTIL OCTOBER WHEN THE LIGHT WAS BACK ON FOR THE THIRD TIME SINCE WE OWN…
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WE PURCHASED OUR 2007 FORD EDGE ON APRIL 18TH 2008 AT THAT TIME THE AIR BAG LIGHT WAS ON...THE DEALER REPLACED THE SENSORS. ON MAY 2ND WE TOOK IT BACK INTO OUR LOCAL DEALERSHIP FOR THE LIGHT WAS BACK ON AGAIN. THEY REPLACED THE CORRECT SENSOR AND IT MADE IT UNTIL OCTOBER WHEN THE LIGHT WAS BACK ON FOR THE THIRD TIME SINCE WE OWNED THE VEHICLE. THIS TIME THEY REPLACED ANOTHER SENSOR AND WORKED ON THE SUNROOF FOR IT WAS NOT CLOSING RIGHT. IN NOVEMBER 2008 THE LIGHT WAS BACK ON AGAIN AND THIS TIME WIRING WAS REPLACED. THREE WEEKS LATER THE AIR BAG LIGHT CAME ON AGAIN CIRCUITS WERE CHECKED FOR SHORTS? THEN IN JUNE 2009 THE AIR BAG LIGHT WAS BACK ON AND THIS TIME FLICKERS ON AND OFF. THEY INSTALLED A NEW RMC, ANOTHER SENSOR AND THE RESTRAINT CONTROL MODULE. DECEMBER 3RD WE TOOK IT BACK TO OUR SERVICE DEPARTMENT WITH THE AIR BAG LIGHT ON FOR THE 7TH TIME NOW, AND THE FORD HOTLINE HAD THEM CHECKING ALL CRASH SENSORS, THE RIGHT AXEL SEAL WAS LEAKING OIL AS WELL AND THE PART WAS ORDERED TO FIX. TOOK THE CAR BACK ON THE 16TH AND THEY SUPPOSEDLY "FIXED" ALL PROBLEMS! TWO DAYS LATER THE AIR BAG LIGHT WAS BACK ON FOR THE 8TH TIME AND FORD HAS HAD MY CAR SINCE THEN. IT IS NOW JANUARY 2010 AND THEY STILL ARE WORKING ON THE AIR BAG ISSUE..HEADQUARTERS HAS BEEN CONTACTED BUT DOESN'T SEEM TO DO US ANY GOOD. THE DRIVERS SIDE AIR BAG SENSOR WAS REPLACED AND WE WERE TOLD THAT IT FINALLY SOLVED THE PROBLEM BUT AN HOUR LATER WE RECEIVED A CALL FROM THE SERVICE DEPARTMENT STATING THAT THE AIR BAG LIGHT IS ON FOR THE 9TH TIME NOW AND IS CURRENTLY AWAITING ANOTHER PART TO BE REPLACED! THIS TO US IS A MAJOR SAFETY ISSUE THAT NEEDS SOME ATTENTION! *TR
NHTSA ODI #10298345
34,000 miles · Dec 11, 2009
Steering
STEERING NOISE AND STEERING DID NOT FEEL RIGHT SEEMED LIKE THERE WAS PLAY IN THE STEERING,I WAS HAVING PROBLEMS AT ALL SPEEDS,DEALER SAID NOISE WAS COMING FROM LOWER STEERING COLUMN SHAFT. NEEDED TO TIGHTEN PINCH BOLTS AT STEERING RACK AND AT FLOOR BOARD. I FOUND ON YOUR WE SITE NHTSA ACTION NUMBER PE09031 AND THIS IS WHAT MY P…
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STEERING NOISE AND STEERING DID NOT FEEL RIGHT SEEMED LIKE THERE WAS PLAY IN THE STEERING,I WAS HAVING PROBLEMS AT ALL SPEEDS,DEALER SAID NOISE WAS COMING FROM LOWER STEERING COLUMN SHAFT. NEEDED TO TIGHTEN PINCH BOLTS AT STEERING RACK AND AT FLOOR BOARD. I FOUND ON YOUR WE SITE NHTSA ACTION NUMBER PE09031 AND THIS IS WHAT MY PROBLEM WAS. *TR
NHTSA ODI #10295330
16,000 miles · Dec 6, 2009
Power Train
I HAVE A 2007 FORD EDGE THAT WILL SOME TIMES BANG, (VERY HARD!) WHEN SHIFTING FROM FIRST TO SECOND GEAR ALL ON ITS OWN. I HAVE HERD OF OTHERS WITH THE SAME PROBLEMS. ALL WERE TOLD, "WE COULDN'T FIND A PROBLEM. IS FORD TRYING TO DODGE A BULLET? NOTHING WAS DONE. *TR
NHTSA ODI #10294623
40,000 miles · Nov 17, 2009
Tires
TL*THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT STATED THAT THE TIRE PRESSURE SENSOR DISINTEGRATED INSIDE THE RIGHT REAR TIRE WHICH CAUSED THE TIRE TO BE OFF BALANCE. THE REMAINING THREE TIRES HAVE NOT BEEN AFFECTED. THE DEALER STATED THAT THE TIRES ARE NOT COVERED BY THE WARRANTY AND THEY WOULD HAVE TO PAY OUT OF POCKET FOR T…
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TL*THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT STATED THAT THE TIRE PRESSURE SENSOR DISINTEGRATED INSIDE THE RIGHT REAR TIRE WHICH CAUSED THE TIRE TO BE OFF BALANCE. THE REMAINING THREE TIRES HAVE NOT BEEN AFFECTED. THE DEALER STATED THAT THE TIRES ARE NOT COVERED BY THE WARRANTY AND THEY WOULD HAVE TO PAY OUT OF POCKET FOR THE REPAIRS. THE FAILURE MILEAGE WAS 40,000.
NHTSA ODI #10292485
15,038 miles · Oct 30, 2009
Tires
I HAVE A 2007 FORD EDGE WITH CONTINENTAL TIRES SIZE P245/60 R18-------104T THIS VEHICLE ONLY HAS 16,000 MILES ON IT AND THE FRONT TIRES HAVE WORN DOWN DRAMATICALLY AND THE BACK TIRES HAVE WORN DOWN ON THE INSIDES ONLY, WHICH WASN'T SEEN UNTIL THE TIRES WERE ROTATED IN SEPTEMBER. NOW THAT THE TIRES HAVE BEEN ROTATED THE TIRES TH…
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I HAVE A 2007 FORD EDGE WITH CONTINENTAL TIRES SIZE P245/60 R18-------104T THIS VEHICLE ONLY HAS 16,000 MILES ON IT AND THE FRONT TIRES HAVE WORN DOWN DRAMATICALLY AND THE BACK TIRES HAVE WORN DOWN ON THE INSIDES ONLY, WHICH WASN'T SEEN UNTIL THE TIRES WERE ROTATED IN SEPTEMBER. NOW THAT THE TIRES HAVE BEEN ROTATED THE TIRES THAT WERE REMOVED FROM THE BACK AND PUT ON THE FRONT ARE NOW WEARING DOWN, LIKE THE ONES THAT WERE IN THE FRONT DID. I HAVE CONTACTED CONTINENTAL TIRE WHO SAYS THE PROBLEM BELONGS TO FORD AND FORD SAYS THE PROBLEM IS THE TIRE COMPANIES PROBLEM. I HAVE A 3 YEAR 36,000 MILE BUMPER TO BUMPER WARRANTY AND THEY DENY HAVING ANY RESPONSIBILITY AND CONTINENTAL TIRE SAYS THEY DON'T WARRANTY THE TIRES FOR THE PURCHASER OF THE VEHICLE. *TR
NHTSA ODI #10290417
Mileage unknown · Oct 27, 2009
Service Brakes, Electric
2007 FORD EDGE BRAKE LIGHT SWITCH AND BRAKE LIGHTS STOP WORKING. *TR
NHTSA ODI #10289969
1,000 miles · Oct 14, 2009
Visibility
TL* THE CONTACT OWNS A 2007 FORD EDGE. A LIGHT TAN MATERIAL COVERING THE DASH BOARD REFLECTS ONTO THE WINDSHIELD, WHICH IMPAIRS HIS VISIBILITY. A TECHNICIAN FROM THE DEALER CONCLUDED THAT THE FAILURE WAS A NORMAL CHARACTERISTIC OF THE VEHICLE. HE PURCHASED A DARKER PIECE OF MATERIAL FROM WALMART THAT REMEDIED THE FAILURE. T…
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TL* THE CONTACT OWNS A 2007 FORD EDGE. A LIGHT TAN MATERIAL COVERING THE DASH BOARD REFLECTS ONTO THE WINDSHIELD, WHICH IMPAIRS HIS VISIBILITY. A TECHNICIAN FROM THE DEALER CONCLUDED THAT THE FAILURE WAS A NORMAL CHARACTERISTIC OF THE VEHICLE. HE PURCHASED A DARKER PIECE OF MATERIAL FROM WALMART THAT REMEDIED THE FAILURE. THE FAILURE MILEAGE WAS 1000. THE CURRENT MILEAGE WAS 28,000.
NHTSA ODI #10287422
Official recalls
5Mar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Feb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Additional source detail variants (3)
Air Bags:frontal:passenger Side:inflator Module
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Air Bags:frontal:driver Side:inflator Module
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Air Bags:frontal
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Jan 10, 2017
Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
May 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Oct 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2007-2008 Lincoln MKX, and Ford Edge vehicles, manufactured June 15, 2006, to September 22, 2008, and originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Due to corrosion from salt water exposure such as from road salt use, the affected vehicles may leak fuel from the fuel tank seam weld under the tank mounting reinforcement brackets.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Interim notices were mailed to owners on December 12, 2014. The recall began on October 6, 2015. Dealers will inspect the vehicles and either clean and treat the fuel tank with a corrosion preventative or replace the tank, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S22.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2PE09031 · Front Suspension Lower Ball Joint
Opened Jul 13, 2009 · Closed Nov 19, 2009
Status: closed (inferred from source dates) · Suspension:front:control Arm:lower Ball Joint
ON JULY 13, 2009, THE OFFICE OF DEFECTS INVESTIGATIONS (ODI) OPENED PRELIMINARY EVALUATION PE09-031 TO INVESTIGATE ALLEGATIONS OF FRONT LOWER BALL JOINT SEPARATION IN MODEL YEAR (MY) 2007 AND 2008 FORD EDGE AND LINCOLN MKX VEHICLES.THE INVESTIGATION WAS BASED ON THREE OWNER COMPLAINTS ALLEGING THAT THE FRONT LOWER BALL JOINT SEPARATED AND CAUSED THE FRONT SUSPENSION TO COLLAPSE WHILE DRIVING.ODI ALSO IDENTIFIED INFORMATION RELATED TO THE ALLEGED DEFECT IN EARLY WARNING DATA SUBMITTED BY FORD.PRELIMINARY ANALYSIS INDICATED THAT THE FAILURES WERE RELATED TO THE PINCH BOLT USED TO SECURE THE FRONT LOWER BALL JOINT STUD TO THE STEERING KNUCKLE.ONE COMPLAINT ALLEGED THAT A CRASH OCCURRED WHICH RESULTED IN A MINOR INJURY.HOWEVER, NO ADDITIONAL INFORMATION COULD BE OBTAINED TO SUPPORT THIS CLAIM.INFORMATION PROVIDED BY FORD IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER FOR PE09-031 INDICATE THAT IN EARLY MY 2007 PRODUCTION THERE WERE SOME ISSUES WITH THE FRONT LOWER CONTROL ARM BALL JOINT ASSEMBLY PROCESS.THE PINCH BOLTS USED WERE HAND STARTED AND HAD THE POTENTIAL TO CROSS THREAD AND NOT ACHIEVE PROPER CLAMP LOAD, POTENTIALLY RESULTING IN A LOOSE JOINT.IN NOVEMBER 2007, CHANGES WERE IMPLEMENTED TO CHASE AND CLEAN THE FIRST SIX THREADS OF THE BOLT TO PROVIDE EASIER HAND STARTING OF THE NUT AND ENSURE GOOD THREAD ENGAGEMENT BEFORE TIGHTENING. FORD ALSO IDENTIFIED ONGOING CONCERNS WITH THE POWER TRANSMISSION UNIT (PTU) SEALS AND FRONT SUSPENSION HYDRO-BUSHINGS ON THE SUBJECT VEHICLES, WHICH BOTH REQUIRE DISASSEMBLY OF THE FRONT LOWER BALL JOINT TO REPAIR.IF THE BALL JOINT IS NOT PROPERLY REASSEMBLED FOLLOWING SUCH SERVICE, THE JOINT MAY SEPARATE IN LATER SERVICE.FORD HAS PROVIDED ADDITIONAL INSTRUCTIONS AND NEW PINCH BOLTS TO THE PTU REPAIR KIT TO IMPROVE THE JOINT REASSEMBLY PROCESS. ODI'S ANALYSIS OF FAILURE DATA IDENTIFIED 31 INCIDENTS OF JOINT SEPARATION (WITH 12 SPECIFICALLY STATING THAT THEY OCCURRED WHILE DRIVING).REPAIR RECORDS FOR THESE 31 VEHICLES SHOWS THAT 28 INVOLVE SEPARATION OF THE JOINT ON THE PASSENGER (RIGHT) SIDE, WHICH IS THE SIDE THAT MUST BE DISASSEMBLED FOR PTU SERVICE.TWENTY-THREE OF THESE WERE FOUND TO HAVE BEEN PREVIOUSLY DISASSEMBLED FOR CONTROL ARM BUSHING SERVICE, PTU SERVICE OR OTHER TRANSMISSION REPAIR. THE EIGHT CLAIMS THAT DID NOT INVOLVE PRIOR SERVICE REPAIRS REQUIRING JOINT DISASSEMBLY ALL OCCURRED VERY EARLY IN VEHICLE LIFE, INDICATING THAT IT IS UNLIKELY THAT ANY JOINTS MANUFACTURED WITH LOOSE PINCH BOLTS ARE STILL IN SERVICE.ALL OF THESE JOINTS FAILED WITHIN 6 MONTHS IN SERVICE AND 10,000 MILES (THE MAXIMUM FAILURE MILEAGE IS 8,097 MILES).THERE HAVEN'T BEEN ANY SUCH FAILURES (I.E., NOT INVOLVING PRIOR SERVICE/DISASSEMBLY) SINCE DECEMBER 2008.THE RATE FOR INCIDENTS THAT DID NOT OCCUR FOLLOWING SERVICE AND, THUS, MAY BE RELATED TO THE MANUFACTURING PROCESS ISSUES IDENTIFIED BY FORD IS VERY LOW (2.5 PER 100,000 VEHICLES) AND THESE INCIDENTS OCCURRED VERY EARLY IN THE LIFE OF THE VEHICLES AND ARE NOT SHOWING A CONTINUING FAILURE TREND.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
PE08060 · Tire Valve Cracking
Opened Oct 14, 2008 · Closed Apr 9, 2009
Status: closed (inferred from source dates) · Tires:valve
ON OCTOBER 14, 2008, ODI OPENED PE08-060 TO INVESTIGATE ALLEGATIONS OF CRACKED AND LEAKING SNAP-IN TIRE VALVES IN MODEL YEAR (MY) 2007 VEHICLES MANUFACTURED BY FORD MOTOR COMPANY.THE VALVES WERE SUPPLIED TO FORD BY TOPSEAL AUTO-PARTS, A SUBSIDIARY OF THE SHANGHAI BAOLONG AUTOMOTIVE CORPORATION IN CHINA.VALVES MADE BY TOPSEAL FOR AFTERMARKET SALE WERE THE SUBJECT OF TWO RECENT SAFETY RECALLS BY TECH INTERNATIONAL (08T-018) AND DILL AIR CONTROLS (08T-028), THE LATTER OF WHICH WAS INVESTIGATED BY ODI IN PE08-036 AND EA08-022.THE DEFECT CONDITIONS ADDRESSED BY THE AFTERMARKET TIRE VALVE RECALLS BOTH INVOLVED INADEQUATE RESISTANCE TO OZONE CRACKING DUE TO ISSUES WITH THE SUPPLY OF ANTI-OZONANT CHEMICALS TO TOPSEAL FOR A PERIOD FROM JULY TO MID-NOVEMBER 2006.THE AFTERMARKET VALVES WERE COMPOUNDED WITH A BLEND OF EPDM AND NATURAL RUBBER, USING A RELATIVELY LOW PERCENTAGE OF EPDM (EPDM PROVIDES INHERENT RESISTANCE TO OZONE CRACKING).HENCE, THE NEED FOR ANTI-OZONANT CHEMICALS AND THE PROBLEMS WITH CRACKING WHEN THOSE CHEMICALS WERE MISSING OR OUT OF SPECIFICATION IN SOME LOTS OF VALVES.BOTH RECALL CAMPAIGNS INVOLVED INSPECTION PROGRAMS TO IDENTIFY AND REPLACE VALVES WITH VISIBLE SURFACE CRACKING.ALTHOUGH THE TOPSEAL VALVES SUPPLIED TO FORD ALSO APPEAR TO HAVE BEEN AFFECTED BY THE ANTI-OZONANT SUPPLY ISSUES IN MID TO LATE-2006, FORD INDICATED THAT ITS VALVES WERE MADE AT A DIFFERENT TOPSEAL PRODUCTION LINE AND WERE COMPOUNDED WITH A HIGHER PERCENTAGE OF EPDM RUBBER TO MEET MORE STRINGENT SPECIFICATIONS FROM FORD.ODI'S ANALYSIS OF COMPLAINT AND WARRANTY DATA PROVIDED BY FORD SHOWED THAT PROBLEMS WITH CRACKED TIRE VALVES WERE SIGNIFICANTLY HIGHER FOR MY 2007 VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007.FORD RESPONDED BY IMPLEMENTING CHANGES IN ITS MATERIAL SPECIFICATIONS FOR SNAP-IN RUBBER TIRE VALVES AND ALSO INCREASING THE QUALITY AND ACCEPTANCE STANDARDS FOR VALVES IMPORTED FOR USE IN ITS VEHICLES.WHILE THE COMPLAINT AND WARRANTY CLAIM RATES ARE ELEVATED FOR SUBJECT VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007, THE RATES OF LEAKING VALVES ARE WELL BELOW ONE PERCENT OF PRODUCTION FOR EACH OF THE PEAK MONTHS FOR ALL OF THE AFFECTED MODELS.A SUBSTANTIAL MAJORITY OF THE SUBJECT VEHICLES ARE EQUIPPED WITH TIRE PRESSURE MONITORING SYSTEMS (TPMS) WHICH WARN THE DRIVER WHEN ANY TIRE PRESSURES DROPS BELOW 25 PERCENT OF RECOMMENDED INFLATION PRESSURE. AS OUTLINED IN A LETTER TO ODI DATED APRIL 6, 2009, FORD HAS AGREED TO SEND LETTERS TO OWNERS OF CERTAIN MY 2007 AND 2008 FORD, LINCOLN AND MERCURY VEHICLES TO PROVIDE INFORMATION ABOUT THE CRACKING CONCERN. LETTERS WILL BE SENT TO OWNERS OF VEHICLES BUILT FROM NOVEMBER 2006 THROUGH MAY 2007.OWNERS CAN OPT FOR A FREE DEALER INSPECTION.VALVES EXHIBITING SURFACE CRACKS OR AIR LEAKAGE RELATED TO OZONE ATTACK WILL BE REPLACED BY FORD UNDER ITS NORMAL WARRANTY TERMS.FORD EXPECTS TO SEND THE LETTER BY APPROXIMATELY MID-MAY 2009. BASED ON THE USE OF TPMS IN THE MAJORITY OF SUBJECT VEHICLES AND THE RELATIVELY LOW RATES OF REPAIRS ASSOCIATED WITH LEAKING VALVES AND RESULTANT TIRE DAMAGE, ODI BELIEVES THAT THE ACTIONS FORD HAS AGREED TO TAKE WILL PROVIDE EFFECTIVE AND EXPEDITIOUS RESOLUTION FOR VEHICLES THAT WERE BUILT DURING THE PERIOD WHEN VALVES WITH INADEQUATE RESISTANCE TO OZONE CRACKING WERE MOST LIKELY TO HAVE BEEN USED IN VEHICLE PRODUCTION.FURTHER INVESTIGATION OF THIS MATTER WOULD NOT BE AN EFFICIENT ALLOCATION OF AGENCY RESOURCES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO
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