NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
989 reports62,000 miles · Feb 22, 2011
Power Train
I PURCHASED A 2007 FORD EDGE ONE MONTH AGO. THE CAR HAS BEEN IN THE SHOP 3 OUT OF 4 WEEKENDS.THE CAR WAS IN DRIVE AND WAS STOPPED AT A STOP SIGN AFTER TRYING TO TAKE OFF THE CAR WOULDN'T MOVE. I BROUGHT THE CAR TO THE FORD DEALERSHIP IN MAITLAND AND WAS TOLD THAT NOTHING WAS WRONG WITH THE CAR. THE SAME THING HAPPENED 1 WEEK LAT…
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I PURCHASED A 2007 FORD EDGE ONE MONTH AGO. THE CAR HAS BEEN IN THE SHOP 3 OUT OF 4 WEEKENDS.THE CAR WAS IN DRIVE AND WAS STOPPED AT A STOP SIGN AFTER TRYING TO TAKE OFF THE CAR WOULDN'T MOVE. I BROUGHT THE CAR TO THE FORD DEALERSHIP IN MAITLAND AND WAS TOLD THAT NOTHING WAS WRONG WITH THE CAR. THE SAME THING HAPPENED 1 WEEK LATER AND I AM NOW BEING TOLD THAT IT IS AN ENGINE SENSOR THAT IS THE PROBLEM. LOOKS LIKE FORD IN MAITLAND LIKES TO MAKE THINGS UP. *TR
NHTSA ODI #10384032
54,000 miles · Feb 21, 2011
Service Brakes, Hydraulic
MY 2007 FORD EDGE BEGAN TO HAVE ERRATIC BRAKING. THE PEDAL WOULD GO ALMOST TO THE FLOOR AND BRAKING WAS VERY POOR DURING THOSE TIMES. AT OTHER TIMES THE PEDAL BECAME ALMOST ROCK HARD AND COULD HARDLY BE PRESSED AND LITTLE OR NO BRAKING OCCURRED. THIS HAPPENED ON THE HIGHWAY DURING EXITING THE FREEWAY AND I HAD TO LET OFF AND PUM…
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MY 2007 FORD EDGE BEGAN TO HAVE ERRATIC BRAKING. THE PEDAL WOULD GO ALMOST TO THE FLOOR AND BRAKING WAS VERY POOR DURING THOSE TIMES. AT OTHER TIMES THE PEDAL BECAME ALMOST ROCK HARD AND COULD HARDLY BE PRESSED AND LITTLE OR NO BRAKING OCCURRED. THIS HAPPENED ON THE HIGHWAY DURING EXITING THE FREEWAY AND I HAD TO LET OFF AND PUMP THE BRAKE PEDAL AND WAS ABLE TO STOP. VERY DISCONCERTING AND THE PROBLEM WAS GETTING WORSE SO TOOK TO THE DEALERSHIP. THE PROBLEM WAS A LEAKING BRAKE BOOSTER WHICH REQUIRED $400 TO REPLACE. MY CAR HAD 3.5 YEARS OF SERVICE AND ABOUT 53,000 MILES ON IT. I HAVE DRIVEN FOR OVER 50 YEARS AND NEVER HAD A BRAKE BOOSTER GO OUT. I FEEL THAT THIS PROBLEM IS A SAFETY ISSUE BUT FORD APPARENTLY DOES NOT. *TR
NHTSA ODI #10383885
58,995 miles · Feb 10, 2011
Electrical SystemPower TrainVehicle Speed Control
THE SPEEDOMETER WENT TO ZERO AND ALL THE MILEAGE INFORMATION WENT BLANK. THE FRONT AIRBAG LIGHT, SERVICE WRENCH AND SHORTLY THERE AFTER THE TIRE PRESSURE MONITOR LIGHT CAME ON. I EXITED THE FREEWAY AND AFTER STOPPING FOR THE TRAFFIC LIGHT THE VEHICLE WOULD NOT ACCELERATE, BUT MOVED SLOWLY APPARENTLY STUCK IN THE HIGH GEARS. T…
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THE SPEEDOMETER WENT TO ZERO AND ALL THE MILEAGE INFORMATION WENT BLANK. THE FRONT AIRBAG LIGHT, SERVICE WRENCH AND SHORTLY THERE AFTER THE TIRE PRESSURE MONITOR LIGHT CAME ON. I EXITED THE FREEWAY AND AFTER STOPPING FOR THE TRAFFIC LIGHT THE VEHICLE WOULD NOT ACCELERATE, BUT MOVED SLOWLY APPARENTLY STUCK IN THE HIGH GEARS. THE VEHICLE WOULD NOT SHIFT UP OR DOWN. THE NEXT STOP LIGHT THE SAME PROBLEM. I PARKED IN A PARKING LOT AND RECYCLED THE IGNITION AND THE MILEAGE INFORMATION RETURNED. HOWEVER WHEN I PUT THE VEHICLE INTO REVERSE THE TRANSMISSION BEGAN TO CLUNK VIOLENTLY! I THEN SWITCHED TO DRIVE AND AGAIN IT CLUNKED VIOLENTLY! I RECYCLED THE IGNITION AGAIN AND PUT IT INTO REVERSE AGAIN CLUNKING VIOLENTLY. I AGAIN RECYCLED THE IGNITION AND PUT INTO REVERSE THE VEHICLE TRANS CLUNKED MOVING BACKWARDS. I THEN PULLED FORWARD SHIFTING TO DRIVE AGAIN WITH A CLUNK THE VEHICLE MOVED FORWARD AS IF STILL IN HIGHER GEARS. I DROVE ACROSS THE PARKING LOT TO ABOUT 30 MPH AND BRAKED TO A STOP IT DOWN SHIFTED HARD. AFTER THAT THE TRANS WORKED TO GET US HOME, HOWEVER THE CRUISE CONTROL WOULD NOT LIGHT UP ON THE DASH OR WOULD NOT FUNCTION PERIOD. I HAVE TAKEN IT TO HEMBORG FORD IN NORCO, CA TO CHECK WITH 59,175 MILES ON THE VEHICLE. JUST TWO WEEKS EARLIER THE RIGHT REAR AXLE BEARING WAS WINING AND FORD REPLACED THE BEARING
NHTSA ODI #10382410
30,000 miles · Feb 6, 2011
Exterior Lighting
ONE OF THE REAR BLINKERS WENT BAD TWICE SINCE I HAD THE CAR AND WHEN I WENT TO REPLACE IT THE SOCKET THAT THE BULB GOES INTO WAS BLACK AND MELTED. THE FIRST TIME THE BLINKER WENT OUT THE CAR WAS UNDER WARRANTY SO THE DEALER REPLACED THE BULB. I FEEL THAT THIS ISSUE NEED TO BE ADDRESSED SOON BECAUSE OTHER THAN BEING ANNOYING HAV…
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ONE OF THE REAR BLINKERS WENT BAD TWICE SINCE I HAD THE CAR AND WHEN I WENT TO REPLACE IT THE SOCKET THAT THE BULB GOES INTO WAS BLACK AND MELTED. THE FIRST TIME THE BLINKER WENT OUT THE CAR WAS UNDER WARRANTY SO THE DEALER REPLACED THE BULB. I FEEL THAT THIS ISSUE NEED TO BE ADDRESSED SOON BECAUSE OTHER THAN BEING ANNOYING HAVING TO REPLACE THE BULB IT SEEMS LIKE A FIRE HAZARD. *TR
NHTSA ODI #10380902
39,000 miles · Dec 21, 2010
Exterior Lighting
2007 FORD EDGE, BOTH REAR TURN SIGNAL LIGHTS SHORTED OUT WITHIN A FEW WEEKS OF EACH OTHER. IN BOTH CASES, THE BASE OF BULB THAT PLUGS INTO SOCKET HAS A BURNED BLACK APPEARANCE LEADING ME TO BELIEVE THIS COULD BE A FIRE SAFETY HAZARD IN THIS MODEL. I HAVE REPLACED BOTH BULBS AND MY HUSBAND IS REPORTING TO OUR LOCAL DEALER.
NHTSA ODI #10372008
33,189 miles · Nov 2, 2010
Suspension
TL* THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT WAS DRIVING APPROXIMATELY 60 MPH WHEN THE REAR AXLE HUB BEARING BEGAN EXHIBITING A LOUD, ABNORMAL ROAR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE DEALER REPLACED BOTH REAR HUBS. THE FAILURE RECURRED WITHIN EIGHTEEN MONTHS. HE CONTACTED BOTH THE DEALER AND THE MANU…
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TL* THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT WAS DRIVING APPROXIMATELY 60 MPH WHEN THE REAR AXLE HUB BEARING BEGAN EXHIBITING A LOUD, ABNORMAL ROAR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE DEALER REPLACED BOTH REAR HUBS. THE FAILURE RECURRED WITHIN EIGHTEEN MONTHS. HE CONTACTED BOTH THE DEALER AND THE MANUFACTURE AND THEY ADVISED HIM TO HAVE THE HUBS REPLACED AGAIN. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 33,189 AND THE CURRENT MILEAGE WAS 71,573.
NHTSA ODI #10363756
26,500 miles · Oct 1, 2010
Service Brakes, Hydraulic
TL*THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT STATED THAT THE FRONT CALIPER CAUSED WEAR AND TEAR TO THE FRONT ROTOR AND BRAKE PAD DUE TO THE CALIPERS GRINDING ON THEM. HE STATED THAT THE LEFT REAR CALIPERS WERE REPLACED IN 2008. FORD WAS CONTACTED AND STATED THAT THERE WAS NOTHING THEY COULD DO. THE VEHICLE WAS NOT REPAI…
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TL*THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT STATED THAT THE FRONT CALIPER CAUSED WEAR AND TEAR TO THE FRONT ROTOR AND BRAKE PAD DUE TO THE CALIPERS GRINDING ON THEM. HE STATED THAT THE LEFT REAR CALIPERS WERE REPLACED IN 2008. FORD WAS CONTACTED AND STATED THAT THERE WAS NOTHING THEY COULD DO. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 26,500.
NHTSA ODI #10358721
40,000 miles · Sep 18, 2010
Power Train
TRANSMISSION VIOLENTLY SHIFTS. SOMETIMES, IT DOES NOT SHIFT INTO FIRST OR SECOND GEAR. *TR
NHTSA ODI #10356226
31,000 miles · Aug 17, 2010
Engine And Engine CoolingEquipmentSteering
FOR THE LAST YEAR OR MORE MY CAR (2007 FORD EDGE SEL) HAS BEEN STALLING. I BROUGHT MY VEHICLE INTO FORD WHILE IT WAS STILL UNDER WARRANTY AND WAS TOLD THEY DIDN'T FIND ANYTHING. IT CONTINUED TO HAPPEN ON AND OFF SO WE BROUGHT IT BACK TO FORD IN JUNE 2010 AND THEY COULD NOT FIND ANYTHING THEY HOOKED IT UP TO THE COMPUTER AND D…
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FOR THE LAST YEAR OR MORE MY CAR (2007 FORD EDGE SEL) HAS BEEN STALLING. I BROUGHT MY VEHICLE INTO FORD WHILE IT WAS STILL UNDER WARRANTY AND WAS TOLD THEY DIDN'T FIND ANYTHING. IT CONTINUED TO HAPPEN ON AND OFF SO WE BROUGHT IT BACK TO FORD IN JUNE 2010 AND THEY COULD NOT FIND ANYTHING THEY HOOKED IT UP TO THE COMPUTER AND DID AN UPDATE, THEY THOUGHT THIS WOULD SOLVE IT. A WEEK LATER IT STARTED AGAIN BUT THIS TIME STARTED STALLING WHILE DRIVING. IT HAPPENED WHILE I WAS DRIVING DOWN A WINDING HILL, I LOST COMPLETED CONTROL OF THE CAR AND HAD NO STEERING, I QUICKLY SHIFTED INTO NEUTRAL AND RESTARTED WHILE TRYING TO KEEP THE CAR ON THE ROAD. IT WAS VERY SCARY AS I HAD MY 2 CHILDREN IN THE CAR. THE CAR IS CURRENTLY BACK AT FORD AND HAS BEEN FOR THE LAST 2 WEEKS AS THE VEHICLE IS NO LONGER SAFE TO DRIVE. THEY SAY THEY CAN'T FIND ANYTHING WRONG. AFTER SEARCHING THE INTERNET I FOUND 6 OR MORE CASE OF THE SAME COMPLAINT WITH THE FORD EDGE 2007 AND 2008 BUT YET FORD DOESN'T KNOW WHAT IS CAUSING THIS. *TR
NHTSA ODI #10349974
53,000 miles · Aug 13, 2010
Service Brakes, Hydraulic
TL*THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT STATED THAT THEY THOUGHT THE BRAKES WERE GOING BAD BECAUSE THE PEDAL WAS GOING TO THE FLOOR AND WOULD TAKE SEVERAL ATTEMPTS BEFORE THE BRAKES WOULD ENGAGE. THE DEALER INSPECTED THE VEHICLE AND FOUND THAT THE BRAKE BOOSTER WAS PREVENTING BRAKE FLUID FROM GOING THROUGH THE BRAKE SY…
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TL*THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT STATED THAT THEY THOUGHT THE BRAKES WERE GOING BAD BECAUSE THE PEDAL WAS GOING TO THE FLOOR AND WOULD TAKE SEVERAL ATTEMPTS BEFORE THE BRAKES WOULD ENGAGE. THE DEALER INSPECTED THE VEHICLE AND FOUND THAT THE BRAKE BOOSTER WAS PREVENTING BRAKE FLUID FROM GOING THROUGH THE BRAKE SYSTEM. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 53000 AND THE CURRENT MILEAGE WAS 54000.
NHTSA ODI #10349189
Official recalls
5Mar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Feb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Additional source detail variants (3)
Air Bags:frontal:passenger Side:inflator Module
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Air Bags:frontal:driver Side:inflator Module
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Air Bags:frontal
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Jan 10, 2017
Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
May 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Oct 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2007-2008 Lincoln MKX, and Ford Edge vehicles, manufactured June 15, 2006, to September 22, 2008, and originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Due to corrosion from salt water exposure such as from road salt use, the affected vehicles may leak fuel from the fuel tank seam weld under the tank mounting reinforcement brackets.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Interim notices were mailed to owners on December 12, 2014. The recall began on October 6, 2015. Dealers will inspect the vehicles and either clean and treat the fuel tank with a corrosion preventative or replace the tank, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S22.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2PE09031 · Front Suspension Lower Ball Joint
Opened Jul 13, 2009 · Closed Nov 19, 2009
Status: closed (inferred from source dates) · Suspension:front:control Arm:lower Ball Joint
ON JULY 13, 2009, THE OFFICE OF DEFECTS INVESTIGATIONS (ODI) OPENED PRELIMINARY EVALUATION PE09-031 TO INVESTIGATE ALLEGATIONS OF FRONT LOWER BALL JOINT SEPARATION IN MODEL YEAR (MY) 2007 AND 2008 FORD EDGE AND LINCOLN MKX VEHICLES.THE INVESTIGATION WAS BASED ON THREE OWNER COMPLAINTS ALLEGING THAT THE FRONT LOWER BALL JOINT SEPARATED AND CAUSED THE FRONT SUSPENSION TO COLLAPSE WHILE DRIVING.ODI ALSO IDENTIFIED INFORMATION RELATED TO THE ALLEGED DEFECT IN EARLY WARNING DATA SUBMITTED BY FORD.PRELIMINARY ANALYSIS INDICATED THAT THE FAILURES WERE RELATED TO THE PINCH BOLT USED TO SECURE THE FRONT LOWER BALL JOINT STUD TO THE STEERING KNUCKLE.ONE COMPLAINT ALLEGED THAT A CRASH OCCURRED WHICH RESULTED IN A MINOR INJURY.HOWEVER, NO ADDITIONAL INFORMATION COULD BE OBTAINED TO SUPPORT THIS CLAIM.INFORMATION PROVIDED BY FORD IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER FOR PE09-031 INDICATE THAT IN EARLY MY 2007 PRODUCTION THERE WERE SOME ISSUES WITH THE FRONT LOWER CONTROL ARM BALL JOINT ASSEMBLY PROCESS.THE PINCH BOLTS USED WERE HAND STARTED AND HAD THE POTENTIAL TO CROSS THREAD AND NOT ACHIEVE PROPER CLAMP LOAD, POTENTIALLY RESULTING IN A LOOSE JOINT.IN NOVEMBER 2007, CHANGES WERE IMPLEMENTED TO CHASE AND CLEAN THE FIRST SIX THREADS OF THE BOLT TO PROVIDE EASIER HAND STARTING OF THE NUT AND ENSURE GOOD THREAD ENGAGEMENT BEFORE TIGHTENING. FORD ALSO IDENTIFIED ONGOING CONCERNS WITH THE POWER TRANSMISSION UNIT (PTU) SEALS AND FRONT SUSPENSION HYDRO-BUSHINGS ON THE SUBJECT VEHICLES, WHICH BOTH REQUIRE DISASSEMBLY OF THE FRONT LOWER BALL JOINT TO REPAIR.IF THE BALL JOINT IS NOT PROPERLY REASSEMBLED FOLLOWING SUCH SERVICE, THE JOINT MAY SEPARATE IN LATER SERVICE.FORD HAS PROVIDED ADDITIONAL INSTRUCTIONS AND NEW PINCH BOLTS TO THE PTU REPAIR KIT TO IMPROVE THE JOINT REASSEMBLY PROCESS. ODI'S ANALYSIS OF FAILURE DATA IDENTIFIED 31 INCIDENTS OF JOINT SEPARATION (WITH 12 SPECIFICALLY STATING THAT THEY OCCURRED WHILE DRIVING).REPAIR RECORDS FOR THESE 31 VEHICLES SHOWS THAT 28 INVOLVE SEPARATION OF THE JOINT ON THE PASSENGER (RIGHT) SIDE, WHICH IS THE SIDE THAT MUST BE DISASSEMBLED FOR PTU SERVICE.TWENTY-THREE OF THESE WERE FOUND TO HAVE BEEN PREVIOUSLY DISASSEMBLED FOR CONTROL ARM BUSHING SERVICE, PTU SERVICE OR OTHER TRANSMISSION REPAIR. THE EIGHT CLAIMS THAT DID NOT INVOLVE PRIOR SERVICE REPAIRS REQUIRING JOINT DISASSEMBLY ALL OCCURRED VERY EARLY IN VEHICLE LIFE, INDICATING THAT IT IS UNLIKELY THAT ANY JOINTS MANUFACTURED WITH LOOSE PINCH BOLTS ARE STILL IN SERVICE.ALL OF THESE JOINTS FAILED WITHIN 6 MONTHS IN SERVICE AND 10,000 MILES (THE MAXIMUM FAILURE MILEAGE IS 8,097 MILES).THERE HAVEN'T BEEN ANY SUCH FAILURES (I.E., NOT INVOLVING PRIOR SERVICE/DISASSEMBLY) SINCE DECEMBER 2008.THE RATE FOR INCIDENTS THAT DID NOT OCCUR FOLLOWING SERVICE AND, THUS, MAY BE RELATED TO THE MANUFACTURING PROCESS ISSUES IDENTIFIED BY FORD IS VERY LOW (2.5 PER 100,000 VEHICLES) AND THESE INCIDENTS OCCURRED VERY EARLY IN THE LIFE OF THE VEHICLES AND ARE NOT SHOWING A CONTINUING FAILURE TREND.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
PE08060 · Tire Valve Cracking
Opened Oct 14, 2008 · Closed Apr 9, 2009
Status: closed (inferred from source dates) · Tires:valve
ON OCTOBER 14, 2008, ODI OPENED PE08-060 TO INVESTIGATE ALLEGATIONS OF CRACKED AND LEAKING SNAP-IN TIRE VALVES IN MODEL YEAR (MY) 2007 VEHICLES MANUFACTURED BY FORD MOTOR COMPANY.THE VALVES WERE SUPPLIED TO FORD BY TOPSEAL AUTO-PARTS, A SUBSIDIARY OF THE SHANGHAI BAOLONG AUTOMOTIVE CORPORATION IN CHINA.VALVES MADE BY TOPSEAL FOR AFTERMARKET SALE WERE THE SUBJECT OF TWO RECENT SAFETY RECALLS BY TECH INTERNATIONAL (08T-018) AND DILL AIR CONTROLS (08T-028), THE LATTER OF WHICH WAS INVESTIGATED BY ODI IN PE08-036 AND EA08-022.THE DEFECT CONDITIONS ADDRESSED BY THE AFTERMARKET TIRE VALVE RECALLS BOTH INVOLVED INADEQUATE RESISTANCE TO OZONE CRACKING DUE TO ISSUES WITH THE SUPPLY OF ANTI-OZONANT CHEMICALS TO TOPSEAL FOR A PERIOD FROM JULY TO MID-NOVEMBER 2006.THE AFTERMARKET VALVES WERE COMPOUNDED WITH A BLEND OF EPDM AND NATURAL RUBBER, USING A RELATIVELY LOW PERCENTAGE OF EPDM (EPDM PROVIDES INHERENT RESISTANCE TO OZONE CRACKING).HENCE, THE NEED FOR ANTI-OZONANT CHEMICALS AND THE PROBLEMS WITH CRACKING WHEN THOSE CHEMICALS WERE MISSING OR OUT OF SPECIFICATION IN SOME LOTS OF VALVES.BOTH RECALL CAMPAIGNS INVOLVED INSPECTION PROGRAMS TO IDENTIFY AND REPLACE VALVES WITH VISIBLE SURFACE CRACKING.ALTHOUGH THE TOPSEAL VALVES SUPPLIED TO FORD ALSO APPEAR TO HAVE BEEN AFFECTED BY THE ANTI-OZONANT SUPPLY ISSUES IN MID TO LATE-2006, FORD INDICATED THAT ITS VALVES WERE MADE AT A DIFFERENT TOPSEAL PRODUCTION LINE AND WERE COMPOUNDED WITH A HIGHER PERCENTAGE OF EPDM RUBBER TO MEET MORE STRINGENT SPECIFICATIONS FROM FORD.ODI'S ANALYSIS OF COMPLAINT AND WARRANTY DATA PROVIDED BY FORD SHOWED THAT PROBLEMS WITH CRACKED TIRE VALVES WERE SIGNIFICANTLY HIGHER FOR MY 2007 VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007.FORD RESPONDED BY IMPLEMENTING CHANGES IN ITS MATERIAL SPECIFICATIONS FOR SNAP-IN RUBBER TIRE VALVES AND ALSO INCREASING THE QUALITY AND ACCEPTANCE STANDARDS FOR VALVES IMPORTED FOR USE IN ITS VEHICLES.WHILE THE COMPLAINT AND WARRANTY CLAIM RATES ARE ELEVATED FOR SUBJECT VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007, THE RATES OF LEAKING VALVES ARE WELL BELOW ONE PERCENT OF PRODUCTION FOR EACH OF THE PEAK MONTHS FOR ALL OF THE AFFECTED MODELS.A SUBSTANTIAL MAJORITY OF THE SUBJECT VEHICLES ARE EQUIPPED WITH TIRE PRESSURE MONITORING SYSTEMS (TPMS) WHICH WARN THE DRIVER WHEN ANY TIRE PRESSURES DROPS BELOW 25 PERCENT OF RECOMMENDED INFLATION PRESSURE. AS OUTLINED IN A LETTER TO ODI DATED APRIL 6, 2009, FORD HAS AGREED TO SEND LETTERS TO OWNERS OF CERTAIN MY 2007 AND 2008 FORD, LINCOLN AND MERCURY VEHICLES TO PROVIDE INFORMATION ABOUT THE CRACKING CONCERN. LETTERS WILL BE SENT TO OWNERS OF VEHICLES BUILT FROM NOVEMBER 2006 THROUGH MAY 2007.OWNERS CAN OPT FOR A FREE DEALER INSPECTION.VALVES EXHIBITING SURFACE CRACKS OR AIR LEAKAGE RELATED TO OZONE ATTACK WILL BE REPLACED BY FORD UNDER ITS NORMAL WARRANTY TERMS.FORD EXPECTS TO SEND THE LETTER BY APPROXIMATELY MID-MAY 2009. BASED ON THE USE OF TPMS IN THE MAJORITY OF SUBJECT VEHICLES AND THE RELATIVELY LOW RATES OF REPAIRS ASSOCIATED WITH LEAKING VALVES AND RESULTANT TIRE DAMAGE, ODI BELIEVES THAT THE ACTIONS FORD HAS AGREED TO TAKE WILL PROVIDE EFFECTIVE AND EXPEDITIOUS RESOLUTION FOR VEHICLES THAT WERE BUILT DURING THE PERIOD WHEN VALVES WITH INADEQUATE RESISTANCE TO OZONE CRACKING WERE MOST LIKELY TO HAVE BEEN USED IN VEHICLE PRODUCTION.FURTHER INVESTIGATION OF THIS MATTER WOULD NOT BE AN EFFICIENT ALLOCATION OF AGENCY RESOURCES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO
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