2008 Dodge RAM

The contact owns a 2008 Dodge Ram 3500. The contact received notification of NHTSA Campaign Number: 13V529000 (Steering) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

TL*THE CONTACT OWNS A 2008 DODGE RAM PICKUP TRUCK. HE STATED HE WAS INVOLVED IN A CRASH WHILE DRIVING 55 MPH. THE FRONT AIR BAGS DID NOT DEPLOY AT THE TIME OF THE IMPACT. WHILE EXITING THE HIGHWAY, HE ATTEMPTED TO STEER TO AVOID HITTING AN APPROACHING VEHICLE BUT THE STEERING WHEEL WOULD NOT RESPOND. THE VEHICLE CRASHED INTO A CONCRETE BARRIER ALONG THE HIGHWAY HEAD-ON. LATER, HE RECEIVED NHTSA CAMPAIGN ID NUMBER 09E001000, STEERING LINKAGES; HOWEVER WHEN THE DEALER WAS CONTACTED THEY STATED THAT HIS VIN WAS NOT INCLUDED. THE PASSENGER SUSTAINED MODERATE INJURIES WHICH INCLUDE HEAD CONTUSIONS, SEVERAL CUTS FROM THE GLASS, NECK INJURIES AND CRACKED RIBS. THE DRIVER SUSTAINED MINOR INJURIES TO THE HEAD. NEITHER THE DRIVER OR PASSENGER'S SIDE AIR BAG DEPLOYED. REPAIRS WERE MADE TO THE VEHICLE AND COVERED UNDER HIS INSURANCE. THE FAILURE AND CURRENT MILEAGES WERE UNDER 6,400.

TL* THE CONTACT OWNS A 2008 DODGE RAM. WHILE DRIVING APPROXIMATELY 35 MPH SHE HEARD RATTLING IN THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC ON TWO SEPARATE OCCASIONS. THE FRONT STABILIZER END LINKS AND THE SHOCK BRACKETS WERE REPLACED. ALSO THE TIE RODS WERE REPLACED AT AN AUTHORIZED DEALER. THE TECHNICIAN STATED THE FAILURE WAS RELATED TO THE RECALL UNDER NHTSA CAMPAIGN ID NUMBER 09E001000 (STEERING;LINKAGES). HOWEVER, THE VIN WAS EXCLUDED FROM RECALL DEFECT. THE FAILURE MILEAGE WAS 25,000. THE CURRENT MILEAGE WAS 41,000.

TL*THE CONTACT OWNS A 2008 DODGE RAM. WHILE DRIVING 65 MPH ON NORMAL ROAD CONDITIONS, THE VEHICLE UNEXPECTEDLY WANDERED TO THE LEFT. THIS WAS A SUDDEN CHANGE IN DIRECTION. THE DRIVER PULLED OVER TO THE SIDE OF THE ROAD AND NOTICED THAT THE TIRES EXHIBITED EXCESSIVE WEAR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY STATED THAT THE GREASE SEAL WAS LEAKING. THE GREASE SEAL, STEERING LINKAGES, AND BOTH TIE ROD ENDS WERE REPLACED. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 09E001000 (STEERING;LINKAGES), ALTHOUGH THE FAILURES WERE IDENTICAL. THE FAILURE MILEAGE WAS 12,798 AND CURRENT MILEAGE WAS 13,534.