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2002 Dodge RAM

Owner reports · Recalls · Investigations

More warning signs than most RAM years

Owner complaints for the 2002 Dodge RAM are substantially higher than the model-year median of 27.

About this comparison →

How this year compares

Owner complaints by model year

Other model years Selected year
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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

35 reports with mileage · 81 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 17 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Suspension. Review the 16 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Air Bags. Review the 15 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

14 crash reports3 fire reports12 injury reports

Structure complaints

15 reports
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60,000 miles · Apr 24, 2012
Structure

THE DASHBOARD STARTED CRACKING AROUND 60,000 MILES. IT HAS CONTINUED TO CRACK AND ALL OF THE PLASTIC VENT COVERS HAVE FALLEN APART INTO THE VENTS. I HAVE NOW FOUND OUT THAT THE INSULATION IN THE DASH IS DRY ROTTING AND FALLING INTO THE A/C VENTS AND CAUSING PROBLEMS WITH THE A/C MOTOR. THIS COULD POTENTIALLY CAUSE AN ELECTRICAL …

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THE DASHBOARD STARTED CRACKING AROUND 60,000 MILES. IT HAS CONTINUED TO CRACK AND ALL OF THE PLASTIC VENT COVERS HAVE FALLEN APART INTO THE VENTS. I HAVE NOW FOUND OUT THAT THE INSULATION IN THE DASH IS DRY ROTTING AND FALLING INTO THE A/C VENTS AND CAUSING PROBLEMS WITH THE A/C MOTOR. THIS COULD POTENTIALLY CAUSE AN ELECTRICAL PROBLEM. *TR

NHTSA ODI #10456343

50,000 miles · Nov 4, 2011
Engine And Engine CoolingStructureFireInjury

TL* THE CONTACT OWNS A 2002 DODGE RAM MODEL R35. THE CONTACT WAS DRIVING 5 MPH WHEN SMOKE EMITTED INSIDE OF THE VEHICLE AND FLAMES WERE VISIBLE FROM THE HOOD. THE FAILURE CAUSED THE CONTACT TO DRIVE INTO A DITCH BUT THERE WAS NO CRASH. THE DOORS FAILED TO OPEN DURING THE FAILURE SO THE CONTACT ESCAPED BY PUNCHING AND SHATTERING …

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TL* THE CONTACT OWNS A 2002 DODGE RAM MODEL R35. THE CONTACT WAS DRIVING 5 MPH WHEN SMOKE EMITTED INSIDE OF THE VEHICLE AND FLAMES WERE VISIBLE FROM THE HOOD. THE FAILURE CAUSED THE CONTACT TO DRIVE INTO A DITCH BUT THERE WAS NO CRASH. THE DOORS FAILED TO OPEN DURING THE FAILURE SO THE CONTACT ESCAPED BY PUNCHING AND SHATTERING THE WINDSHIELD. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC WHERE THE MECHANIC CONFIRMED THAT THE POWER DISRUPTION CAUGHT FIRE. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS DESTROYED. THE FAILURE AND THE CURRENT MILEAGES WERE 50,000.

NHTSA ODI #10434257

80,000 miles · Oct 21, 2011
Structure

THE DASH IN MY 2002 DODGE RAM QUAD CAB PICKUP BEGAN TO CRACK AND HAS NOW COMPLETELY SHATTERED. THERE ARE PIECES THAT HAVE BROKEN OFF AND ARE NOW EFFECTING MY HEATING AND COOLING SYSTEM. I AM CONCERNED THAT IF I HIT A BUMP TO HARD THAT A PIECE MIGHT ACTUALLY DISLODGE AND HARM SOMEONE. OR CAUSE EVEN MORE SEVERE INTERNAL DAMAGE …

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THE DASH IN MY 2002 DODGE RAM QUAD CAB PICKUP BEGAN TO CRACK AND HAS NOW COMPLETELY SHATTERED. THERE ARE PIECES THAT HAVE BROKEN OFF AND ARE NOW EFFECTING MY HEATING AND COOLING SYSTEM. I AM CONCERNED THAT IF I HIT A BUMP TO HARD THAT A PIECE MIGHT ACTUALLY DISLODGE AND HARM SOMEONE. OR CAUSE EVEN MORE SEVERE INTERNAL DAMAGE THAT MIGHT EFFECT MY ABILITY TO OPERATE THE VEHICLE. *TR

NHTSA ODI #10432304

Mileage unknown · Aug 29, 2011
Structure

THE DASH WAS FINE NO EVENTS UNTIL SEPT.2008. OPENED THE TRUCK UP ONE DAY TO REVEAL A HUGE CRACK IN THE DASH. THE DASH IS CRACKING IN THE RATE OF 2 CRACKS IN 2008 AND ONE IN 2009 ,ONE IN 2010. WE ARE UP TO 4 CRACKS NOW. HASN'T BEEN FIXED. I AM HEARING HORROR STORIES OF THIS CAUSING SERIOUS PROBLEMS. I DO NOT LET MY KIDS RIDE IN I…

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THE DASH WAS FINE NO EVENTS UNTIL SEPT.2008. OPENED THE TRUCK UP ONE DAY TO REVEAL A HUGE CRACK IN THE DASH. THE DASH IS CRACKING IN THE RATE OF 2 CRACKS IN 2008 AND ONE IN 2009 ,ONE IN 2010. WE ARE UP TO 4 CRACKS NOW. HASN'T BEEN FIXED. I AM HEARING HORROR STORIES OF THIS CAUSING SERIOUS PROBLEMS. I DO NOT LET MY KIDS RIDE IN IT.THE MORE IT CRACKS THE LESS SAFE WE FEEL DRIVING IT. *TR

NHTSA ODI #10422521

95,000 miles · Feb 9, 2011
Structure

DASH CRACKING ON 2002 DODGE RAM QUADCAB; NOT THE FIRST VEHICLE TO BE EXPERIENCING THIS. MANY FORUMS AND COMPLAINTS REGARDING THIS MATTER. FORMAL COMPLAINT ON DODGE TO NHTSA. VEHICLE HAD ABOUT 95K WHEN FIRST APPEARED; PROGRESSIVELY WORSE, BECOMING A DRIVING HAZARD. *TR

NHTSA ODI #10381304

85,000 miles · Jul 24, 2008
Structure

TL*THE CONTACT OWNS A 2002 DODGE RAM. WHILE THE VEHICLE WAS STATIONERY, THE EXTERIOR BODY PAINT EXPOSED A WHITE SPOT THE SIZE OF A SOFTBALL. THE DEFECT WAS LOCATED ON THE DRIVER'S SIDE DOOR AND THE HOOD. IN ADDITION, THERE WAS BUBBLING ON THE EXTERIOR PAINT NEAR THE DRIVER'S SIDE FUEL TANK. THE VEHICLE WAS TAKEN TO AN AUTHOR…

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TL*THE CONTACT OWNS A 2002 DODGE RAM. WHILE THE VEHICLE WAS STATIONERY, THE EXTERIOR BODY PAINT EXPOSED A WHITE SPOT THE SIZE OF A SOFTBALL. THE DEFECT WAS LOCATED ON THE DRIVER'S SIDE DOOR AND THE HOOD. IN ADDITION, THERE WAS BUBBLING ON THE EXTERIOR PAINT NEAR THE DRIVER'S SIDE FUEL TANK. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY STATED THAT THE EXTERIOR BODY PAINT DEFECT WOULD EVENTUALLY RUST FROM THE INNER TO THE OUTER SURFACE. THE AUTHORIZED DEALER ADVISED THAT THE VEHICLE BE BROUGHT IN WHEN IT BEGINS TO RUST AND POSSIBLY REPAIRED AT NO COST. AS OF JULY 24, 2008, THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT TOOK THE VEHICLE TO AN AUTO BODY SHOP FOR A SECOND OPINION. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 85,000 AND CURRENT MILEAGE WAS 89,000.

NHTSA ODI #10235686

88,000 miles · Jul 22, 2008
Structure

AFTER OWNING THIS VEHICLE FOR 6 YEARS< THE PAINT IS STARTING TO PEEL, AND IT IS RUSTING FROM THE INSIDE OUT. ALTHOUGH THIS IS NOT A SAFETY ISSUE I AM HOPING YOU CAN POINT IN THE RIGHT DIRECTION. THANK YOU. *TR

NHTSA ODI #10235315

Mileage unknown · Sep 25, 2007
Structure

DASH ON OUR 2002 DODGE RAM IS CRACKING. *JB

NHTSA ODI #10204043

Mileage unknown · Sep 13, 2007
Structure

CONSUMER IS COMPLAINING ABOUT CRACKS IN THE DASHBOARD. CUSTOMER STATES THAT VEHICLE HAS ABOUT 10 CRACKS IN THE DASHBOARD. THE CUSTOMER WOULD LIKE TO KNOW WHY DODGE IS NOT DOING ANYTHING ABOUT THIS PROBLEM. *KB

NHTSA ODI #10203765

Mileage unknown · Jun 19, 2007
EquipmentStructure

THE BOARD 2002 DODGE RAM 1500 QUAD CAB DASHBOARD IS ALL CRACKED AND BREAKING APART. READ ABOUT THIS PROBLEM IN MY LOCAL ACTION LINE SECTION WHERE OTHER DODGE OWNERS OF DIFFERENT MODELS BETWEEN THE YEARS 2000 AND NEWER WERE HAVING THE SAME PROBLEM. THE DASHBOARD STARTED CRACKING NEAR THE VENTS AND HAS PROCEEDED TO BREAK IN OTHE…

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THE BOARD 2002 DODGE RAM 1500 QUAD CAB DASHBOARD IS ALL CRACKED AND BREAKING APART. READ ABOUT THIS PROBLEM IN MY LOCAL ACTION LINE SECTION WHERE OTHER DODGE OWNERS OF DIFFERENT MODELS BETWEEN THE YEARS 2000 AND NEWER WERE HAVING THE SAME PROBLEM. THE DASHBOARD STARTED CRACKING NEAR THE VENTS AND HAS PROCEEDED TO BREAK IN OTHER PLACES ALONG THE ENTIRE DASHBOARD, ABOUT LESS THAN A MONTH AFTER THE WARRANTY EXPIRED. I' HAVE ASKED AROUND TO PEOPLE RELATED IN THE INDUSTRY, AND HAVE BEEN INFORMED THAT WAS A VERY COSTLY REPAIR. SEVERAL HUNDRED DOLLARS WORTH. ALSO, I HAVE A FRIEND WHO EXPERIENCED THE SAME PROBLEM ON A 2000 DODGE 1500 . PLEASE HELP, THANK YOU. *AK

NHTSA ODI #10193686

Official recalls

2

04V185000 · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module

Apr 12, 2004

ON CERTAIN VAN AND WAGON VEHICLES EQUIPPED WITH 4-WHEEL ANTILOCK BRAKE SYSTEMS (ABS), AFTERMARKET BATTERIES MAY LEAK ELECTROLYTE ONTO THE ABS CONTROL MODULE CONNECTOR, WHICH CAN COMPROMISE SEALING INTEGRITY OF THE CONNECTOR.

Consequence & remedy

Consequence: THIS MAY ALLOW DEVELOPMENT OF A SHORT CIRCUIT IN THE CONNECTOR, WHICH COULD EVENTUALLY LEAD TO A FIRE.

Remedy: DEALERS WILL INSPECT THE ABS CONTROL MODULE CONNECTOR FOR ELECTROLYTE DAMAGE AND REPLACE THE CONNECTOR AS NECESSARY. THE RECALL WILL BEGIN ON SEPTEMBER 27, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

02V159000 · Power Train:axle Assembly

Jun 13, 2002

ON CERTAIN 4X4 PICKUP TRUCKS, THE REAR AXLE FLANGE WELD TO THE AXLE TUBE COULD FATIGUE AND ALLOW THE BRAKE CALIPER ASSEMBLY TO ROTATE.

Consequence & remedy

Consequence: DURING ROTATION, THE BRAKE LINE COULD SEPARATE FROM THE CALIPER RESULTING IN A BRAKE FLUID LOSS IN THE REAR BRAKE HYDRAULIC SYSTEM.

Remedy: DEALERS WILL INSTALL REAR BRAKE CALIPER REINFORCEMENTS ON THE REAR AXLE ASSEMBLIES. OWNER NOTIFICATION BEGAN DECEMBER 9, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

PE02096 · Rear Axle Failure

Opened Dec 26, 2002 · Closed May 15, 2003

Status: closed (inferred from source dates) · Power Train:axle Assembly; Power Train:driveline:differential Unit

SEE ATTACHED REPORT.

Additional source detail variants (2)

Power Train:axle Assembly

SEE ATTACHED REPORT.

Power Train:driveline:differential Unit

SEE ATTACHED REPORT.