IllustrationMANY CRACKS ON DASHBOARD WHICH COULD CAUSE SAFETY ISSUE IF AIRBAG IS DEPLOYED. SEARCHING ON INTERNET AND FOUND MANY CUSTOMERS WITH SAME ISSUE. ONE FLORIDA TV STATION DID A REPORT ON THIS PROBLEM IN 2007. THERE NEEDS TO BE AN INVESTIGATION SO A RECALL CAN HAPPEN. *TR
2002 Dodge RAM Quad Cab
Owner reports · Recalls · Investigations
Limited comparison data
There is not enough comparable history to draw a useful model-year comparison.
About this comparison →How this year compares
Owner complaints by model year
Compare all RAM Quad Cab years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
340–25K
2925–50K
3950–75K
3375–100K
13100–150K
8150K+
156 reports with mileage · 50 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Structure. Review the 68 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 25 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Steering. Review the 23 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
9 crash reports4 fire reports8 injury reports
What owners actually said
206 reports2002 DODGE RAM 1500. DASHBOARD IS CRACKED IN MULTIPLE AREAS AND CAVING IN. REPORTED TO DODGE AT 60,000 MILES (NOW 114,000 MILES) DODGE CLAIMED IT WAS NOT COVERED UNDER ANY WARRANTY. NOW THE DASH IS CAVING IN AND PIECES FLY AROUND CABIN WHEN SHARP MOVEMENTS ARE MADE. *TR
FUEL LIFT PUMP FAILURE, FOLLOWED SHORTLY AFTER BY A MAIN FUEL PUMP FAILURE (VP 44). THE CUMMINS 5.9 DIESEL DODGE RAM HAS ONLY 60,000 HIGHWAY MILES ON IT! AT 50,000 MILES THE REAR BRAKES WERE COMPLETELY WORN OUT TO THE POINT OF BEING DANGEROUS. *TR
NO RESPONSE FROM LARRY GREEN CHRYSLER DEALER 760-921-8900 FOR RECALL G28-IGNITION/PARK SHIFT INTERLOCK. 3 CALLS TO THE SERVICE DEPARTMENT AND ALL 3 TIMES ... "I'M OUT OF THE PARTS. I WILL ORDER SOME AND CALL YOU". *TR
THE DASH ON MY 2002 DODGE RAM IS CRACKING FOR NO APPARENT REASON AND DODGE WILL NOT DO ANYTHING ABOUT IT AND THERE ARE PLENTY OF PEOPLE ACROSS THE U.S. HAVING THE SAME TROUBLE. *TR
THE DASHBOARD IN MY 2002 DODGE RAM QUAD CAB PICK UP TRUCK IS FALLING APART. IT IS BREAKING OFF IN LARGE SECTIONS CAUSING THE WIRES TO BE EXPOSED. THE COST TO REPAIR IT APX. 2000 DOLLARS. I HAVE SEEN NUMEROUS COMPLAINTS ABOUT THIS. WHY IS DODGE NOT BEING HELD RESPONSIBLE FOR A RECALL ON THIS ?????? *TR
DASH CRACKED. *TR
THIS 6 YEAR OLD DODGE TRUCK HAS DEVELOPED THREE CRACKS IN THE DASHBOARD THAT RUN FROM THE FRONT TO THE BACK. I BELIEVE THAT THE FUNCTION OF MY AIR BAGS MAY BE AFFECTED IN A CRASH DUE TO THESE CRACKS. DODGE HAS INDICATED THAT THERE IS NO DEFECT IN THIS PART AND I AM RESPONSIBLE FOR ANY AND ALL REPAIRS. *TR
THE DASHBOARD ON MY 2002 DODGE RAM 1500 PICKUP IS CRACKED IN MULTIPLE PLACES AND SOME OF THE GRILL PIECES THAT COVER THE DEFROSTER DUCTS HAVE FALLEN INTO THE DUCTS. THE TRUCK IS ONLY 5 YEARS OLD AND I AM THE ONLY OWNER. I HAVE FRIENDS THAT HAVE FORDS AND CHEVY'S FROM THE SAME YEAR OR EARLIER AND THEIR DASHBOARD ISN'T CRACKING…
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THE DASHBOARD ON MY 2002 DODGE RAM 1500 PICKUP IS CRACKED IN MULTIPLE PLACES AND SOME OF THE GRILL PIECES THAT COVER THE DEFROSTER DUCTS HAVE FALLEN INTO THE DUCTS. THE TRUCK IS ONLY 5 YEARS OLD AND I AM THE ONLY OWNER. I HAVE FRIENDS THAT HAVE FORDS AND CHEVY'S FROM THE SAME YEAR OR EARLIER AND THEIR DASHBOARD ISN'T CRACKING IN SUCH A WAY. *TR
WHILE ATTEMPTING TO MAKE A LEFT HAND TURN WITH THE DIRECTIONAL SIGNAL ACTIVATED, SEVERAL VEHICLES ATTEMPTED TO PASS ON MY LEFT. TO MY DISMAY I DISCOVERED THAT THE DIRECTIONAL INDICATOR WAS SIGNALING A RIGHT TURN WHILE IN THE LEFT ACTIVATED POSITION. THIS HAS HAPPENED SEVERAL TIMES. DEALER CANNOT REPRODUCE PROBLEM, SO NO ACTION I…
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WHILE ATTEMPTING TO MAKE A LEFT HAND TURN WITH THE DIRECTIONAL SIGNAL ACTIVATED, SEVERAL VEHICLES ATTEMPTED TO PASS ON MY LEFT. TO MY DISMAY I DISCOVERED THAT THE DIRECTIONAL INDICATOR WAS SIGNALING A RIGHT TURN WHILE IN THE LEFT ACTIVATED POSITION. THIS HAS HAPPENED SEVERAL TIMES. DEALER CANNOT REPRODUCE PROBLEM, SO NO ACTION IS TAKEN. THE PROBLEM HAS PROGRESSED TO NOW I CAN CHANGE THE DIRECTIONAL FROM LEFT TO RIGHT BY RAISING OR LOWERING THE TILT STEERING WHEEL WHEN THE SIGNAL INDICATOR IS ACTIVATED. SOME TIMES IT JUST DOES NOT GO ON AT ALL. *TR
Official recalls
0No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE02096 · Rear Axle Failure
Opened Dec 26, 2002 · Closed May 15, 2003
Status: closed (inferred from source dates) · Power Train:axle Assembly; Power Train:driveline:differential Unit
SEE ATTACHED REPORT.
Additional source detail variants (2)
Power Train:axle Assembly
SEE ATTACHED REPORT.
Power Train:driveline:differential Unit
SEE ATTACHED REPORT.