Illustration2002 DODGE RAM 1500 4X4 WITH CRACKED DASHBOARD. *TR
2002 Dodge RAM Quad Cab
Owner reports · Recalls · Investigations
Limited comparison data
There is not enough comparable history to draw a useful model-year comparison.
About this comparison →How this year compares
Owner complaints by model year
Compare all RAM Quad Cab years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
340–25K
2925–50K
3950–75K
3375–100K
13100–150K
8150K+
156 reports with mileage · 50 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Structure. Review the 68 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 25 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Steering. Review the 23 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
9 crash reports4 fire reports8 injury reports
What owners actually said
206 reportsDASHBOARD CRACKS - SMALL CRACK APPROX. 1INCH, 1 YR. AGO. AND NOW, 4 LARGE CRACKS, 2 ON THE PASS. SIDE AND THE OTHER 2 AT THE CENTER OF THE DASH. I PURCHASED THE VEH. BRAND NEW. *TR
I HAD NOTICED A CRACK IN MY DASH ONE DAY AFTER WORK AND NOW THERE ARE SEVERAL. THE ONE THAT CONCERNS ME MOST, IS THE ONE ON THE PASSENGER SIDE OVER THE AIR BAG COMPARTMENT. I KEEP MY VEHICLE IN VERY GOOD SHAPE SO THIS PROBLEM IS NOT DUE TO NEGLECT. THE MATERIAL USED JUST SEEMS TO BE VERY BRITTLE AND I AM AFRAID IF ANYTHING WAS T…
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I HAD NOTICED A CRACK IN MY DASH ONE DAY AFTER WORK AND NOW THERE ARE SEVERAL. THE ONE THAT CONCERNS ME MOST, IS THE ONE ON THE PASSENGER SIDE OVER THE AIR BAG COMPARTMENT. I KEEP MY VEHICLE IN VERY GOOD SHAPE SO THIS PROBLEM IS NOT DUE TO NEGLECT. THE MATERIAL USED JUST SEEMS TO BE VERY BRITTLE AND I AM AFRAID IF ANYTHING WAS TO HAPPEN CAUSING THE PASSENGER AIR BAG TO DEPLOY, WHAT IS THE BRITTLE DASH PIECES ARE GOING TO DUE TO MY PASSENGER. I DO BELIEVE THIS COULD LEAD TO A SERIOUS INJURY TO SOMEONE'S FACE OR EYES. AS OF NOW CHRYSLER SEEMS TO BE SAYING THAT THIS IS NOT A MANUFACTURES PROBLEM, I DISAGREE, I ALSO OWN A 97' DODGE RAM TRUCK THAT DOES NOT HAVE THIS PROBLEM. CURRENT VEHICLE IS A 02' RAM 1500. *TR
DASHBOARD OF TRUCK HAS SEVERAL SEVERE CRACKS IN IT. LARGEST FROM WINDSHIELD TO GLOVE BOX = WHERE PASSENGER AIRBAG IS LOCATED. *TR
DASH ON 2002 1500 DODGE QUADCAB BOUGHT NEW IN 2003 HAS BEEN CRACKING FOR MORE THAN 3 YEARS. THE DEALER KNOWS IT IS A PROBLEM BUT THE FACTORY IS IN DENIAL. NOW IT IS CAUSING ELECTRICAL PROBLEM. MY LIGHT HAVE GONE OUT SUDDENLY. MY ALARM WIRING WAS CUT BY THE DASH AND THE ENGINE SHUT OFF. THE SPEAKER HAVE BEEN RUINED. IT IS NOW BEC…
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DASH ON 2002 1500 DODGE QUADCAB BOUGHT NEW IN 2003 HAS BEEN CRACKING FOR MORE THAN 3 YEARS. THE DEALER KNOWS IT IS A PROBLEM BUT THE FACTORY IS IN DENIAL. NOW IT IS CAUSING ELECTRICAL PROBLEM. MY LIGHT HAVE GONE OUT SUDDENLY. MY ALARM WIRING WAS CUT BY THE DASH AND THE ENGINE SHUT OFF. THE SPEAKER HAVE BEEN RUINED. IT IS NOW BECOMING A SAFETY ISSUE. *TR
VEHICLE STALLED ON FREEWAY - LOSS OF POWER - COULD NOT START. *TR
2002 DODGE RAM QUAD CAB DASH BOARD IS CRACKED/SPLIT IN 5 OR MORE PLACES. IN OTHER WORDS THE DASH IS DETERIORATING. THE MATERIAL IS APPARENTLY VERY BRITTLE. DODGE TOLD ME IT WOULD COST $1500 TO REPLACE IT WITH THE SAME DASH THAT WOULD CRACK AGAIN IN 5 YEARS. I CALLED DODGE AND WAS TOLD THERE WERE NO REPORTED PROBLEMS AND THEY…
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2002 DODGE RAM QUAD CAB DASH BOARD IS CRACKED/SPLIT IN 5 OR MORE PLACES. IN OTHER WORDS THE DASH IS DETERIORATING. THE MATERIAL IS APPARENTLY VERY BRITTLE. DODGE TOLD ME IT WOULD COST $1500 TO REPLACE IT WITH THE SAME DASH THAT WOULD CRACK AGAIN IN 5 YEARS. I CALLED DODGE AND WAS TOLD THERE WERE NO REPORTED PROBLEMS AND THEY WOULD NOT CONSIDER ANY HELP IN REPLACEMENT OR ADMIT A DESIGN FLAW. OTHER PLACES ARE REPORTING THE ENTIRE DASH IS FALLING IN AND EFFECTING THE ELECTRICAL SYSTEM OPERATION. *TR
2002 4-DOOR RAM 1500 - 90K MILES. ENTIRE DRIVER'S SIDE WHEEL BEARING HUB ASSEMBLY CAME APART AND TIRE FELL OFF. THIS PART IS NOT MEANT TO EVER BREAK APART ACCORDING TO 2 INDEPENDENT MECHANICS. IM VERY LUCKY THAT I WASN'T ON THE EXPRESSWAY COMMUTE YET, JUST PULLING OUT ON THE ROAD EARLY IN THE MORNING. *TR
TL*THE CONTACT OWNS A 2002 DODGE RAM QUAD CAB. THE CONTACT STATED THAT THE RADIATOR WAS LEAKING ON THE SIDE OR UNDERNEATH THE VEHICLE. THE FAILURE OCCURS EVERYTIME THE VEHICLE IS DRIVEN. THE CONTACT HAS NOT TAKEN THE VEHICLE TO THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 146,000.
MULTIPLE DASH CRACKS. *TR
Official recalls
0No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE02096 · Rear Axle Failure
Opened Dec 26, 2002 · Closed May 15, 2003
Status: closed (inferred from source dates) · Power Train:axle Assembly; Power Train:driveline:differential Unit
SEE ATTACHED REPORT.
Additional source detail variants (2)
Power Train:axle Assembly
SEE ATTACHED REPORT.
Power Train:driveline:differential Unit
SEE ATTACHED REPORT.