NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
815 reports120,000 miles · Mar 19, 2012
Exterior Lighting
TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT THE HEADLIGHTS WERE REPLACED AND CAUSED ALL OF THE EXTERNAL LIGHTS TO FAIL INTERMITTENTLY, MAKING IT DANGEROUS TO DRIVE THE VEHICLE AT NIGHT. THE MANUFACTURER WAS NOT CONTACTED. THE DEALER WAS NOTIFIED OF THE FAILURE, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO…
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TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT THE HEADLIGHTS WERE REPLACED AND CAUSED ALL OF THE EXTERNAL LIGHTS TO FAIL INTERMITTENTLY, MAKING IT DANGEROUS TO DRIVE THE VEHICLE AT NIGHT. THE MANUFACTURER WAS NOT CONTACTED. THE DEALER WAS NOTIFIED OF THE FAILURE, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 120,000.
NHTSA ODI #10452180
109,000 miles · Mar 14, 2012
Suspension
TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. WHILE PARKED, THE CONTACT WAS PERFORMING AN OIL CHANGE AND NOTICED THAT TWO BOLTS WERE MISSING FROM THE FRONT SUSPENSION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT ORDERED THE BOLTS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.
NHTSA ODI #10451679
112,000 miles · Feb 29, 2012
Electrical SystemStructure
TL* THE CONTACT OWNS A 2002 DODGE RAM 1500 QUADCAB. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT APPROACHED A TURN HOWEVER, THE TURN SIGNAL FAILED TO RESPOND WHEN ENGAGED. THE WINDSHIELD WIPERS, HORN AND REAR BRAKE LIGHTS BECAME INOPERABLE. IN ADDITION, BOTH TURN SIGNALS WOULD NOT FUNCTION UPON ACTIVATION. A CERTIFIED MECHANI…
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TL* THE CONTACT OWNS A 2002 DODGE RAM 1500 QUADCAB. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT APPROACHED A TURN HOWEVER, THE TURN SIGNAL FAILED TO RESPOND WHEN ENGAGED. THE WINDSHIELD WIPERS, HORN AND REAR BRAKE LIGHTS BECAME INOPERABLE. IN ADDITION, BOTH TURN SIGNALS WOULD NOT FUNCTION UPON ACTIVATION. A CERTIFIED MECHANIC INSPECTED THE VEHICLE AND WAS UNABLE TO DETERMINE THE CAUSE OF FAILURE. IN ADDITION, LARGE FRAGMENTS OF MATERIAL SEPARATED THROUGHOUT THE DASHBOARD SURFACE. THERE WERE ALSO NUMEROUS CRACKS WITHIN THE DASHBOARD. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PERMANENT MALFUNCTIONS. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.
NHTSA ODI #10449688
90,000 miles · Feb 25, 2012
StructureInjury
THE DASHBOARD IS CRACKED IN MULTIPLE LOCATIONS AND SHARDS OF HARD, SHARP, PLASTIC IS FALLING INTO INTERIOR. SHARDS ARE ALSO BECOMING PROJECTILES WHEN THEY DISLODGE FROM DASHBOARD. WHILE CLEANING OR TOUCHING DASHBOARD, PERSONAL INJURY OCCURS BY BEING STABBED AND/OR CUT BY THESE CRACKS IN THE DASHBOARD. NO INCIDENT OCCURRED TO MA…
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THE DASHBOARD IS CRACKED IN MULTIPLE LOCATIONS AND SHARDS OF HARD, SHARP, PLASTIC IS FALLING INTO INTERIOR. SHARDS ARE ALSO BECOMING PROJECTILES WHEN THEY DISLODGE FROM DASHBOARD. WHILE CLEANING OR TOUCHING DASHBOARD, PERSONAL INJURY OCCURS BY BEING STABBED AND/OR CUT BY THESE CRACKS IN THE DASHBOARD. NO INCIDENT OCCURRED TO MAKE THIS ISSUE A USER PROBLEM. NO EXTREME HOT/COLD HAVE OCCURRED. *TR
NHTSA ODI #10449322
45,000 miles · Feb 22, 2012
Structure
TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT THE DASHBOARD WAS COMPLETELY FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED TO THE CONTACT THAT THE MATERIAL USED TO MANUFACTURER THE DASHBOARD WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO OFFERED TO COVE…
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TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT THE DASHBOARD WAS COMPLETELY FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED TO THE CONTACT THAT THE MATERIAL USED TO MANUFACTURER THE DASHBOARD WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO OFFERED TO COVER THE COST OF REPAIRS, STATING THAT THE CONTACT WOULD ONLY BE REQUIRED TO PAY THE DEDUCTIBLE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 45,000 AND THE CURRENT MILEAGE WAS 69,000.
NHTSA ODI #10448998
144,875 miles · Feb 17, 2012
Electrical SystemExterior Lighting
WHEN TURNING LEFT AND SIGNAL IS APPLIED, THE RIGHT BLINKER COMES ON INSIDE & OUTSIDE AND WHEN RIGHT SIGNAL IS APPLIED NOTHING HAPPENS INSIDE OR OUTSIDE. *TR
NHTSA ODI #10448381
85,075 miles · Feb 17, 2012
Electrical SystemExterior LightingVisibility
2002 DODGE RAM 1500 SLT 2WD 5.9 V8 (GAS) WITH 86,000 MILES. TURN SIGNALS HAVE SUDDENLY BECOME DANGEROUSLY INTERMITTENT. ALSO, OCCASIONALLY WHEN SIGNALING 'LEFT' THE RIGHT DASH INDICATOR FOR THE TURN SIGNALS WILL FLASH INSTEAD. IT HAPPENED TWICE TODAY, WE TURNED THE SIGNAL OFF THEN BACK 'ON' AND IT WORKED PROPERLY. BECAUS…
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2002 DODGE RAM 1500 SLT 2WD 5.9 V8 (GAS) WITH 86,000 MILES. TURN SIGNALS HAVE SUDDENLY BECOME DANGEROUSLY INTERMITTENT. ALSO, OCCASIONALLY WHEN SIGNALING 'LEFT' THE RIGHT DASH INDICATOR FOR THE TURN SIGNALS WILL FLASH INSTEAD. IT HAPPENED TWICE TODAY, WE TURNED THE SIGNAL OFF THEN BACK 'ON' AND IT WORKED PROPERLY. BECAUSE THIS IS INTERMITTENT WE CANNOT DUPLICATE THE PROBLEM TO DETERMINE IF THE OUTSIDE BULBS ARE FLASHING LEFT OR RIGHT, THEREFORE WE WORRY THEY MIGHT BE INCORRECTLY SIGNALING OUR INTENTIONS TO OTHER DRIVERS. WHILE SEARCHING ON-LINE FOR A SOLUTION BEFORE WE DETERMINE A REPAIR COURSE OF ACTION, WE DISCOVERED THIS IS COMMON TO THE DODGE RAM TRUCKS FROM 2002 THROUGH AT LEAST 2008 MODEL YEAR TRUCKS, BUT THE DEALER DID NOT MENTION OR ADDRESS IT IN ADVANCE OF FAILURE. WE PAID IN ADVANCE FOR A SEVEN YEAR 100% WARRANTY WITH NO DEDUCTIBLE, WHICH HAS NOT EXPIRED. WE BELIEVE DODGE HAD PRIOR KNOWLEDGE OF THE WEAKNESS AND COULD HAVE REPAIRED IT DURING THE NO-DEDUCTIBLE WARRANTY PERIOD. THE PASSENGER DOOR WINDOW SWITCH CONTINUES TO FAIL. ITS A SIMPLE PLUG-IN MODULE AND I HAVE REPLACED IT TWICE WITH THE FACTORY PART, AND NOW ITS INTERMITTENT AGAIN AFTER LESS THAN ONE YEAR. FROM THE MILEAGE ITS CLEAR WE ARE NOT WEARING OUT SWITCHES. *TR
NHTSA ODI #10448276
113,000 miles · Feb 16, 2012
Structure
THE DASH BOARD OF MY 2002 DODGE RAM 1500 IS FALLING APART. THERE HAS BEEN NO ABUSE TO WHAT SO EVER BUT NOW I HAVE A GIANT HOLES IN IT AND ITS CRACKING ALL OVER THE PLACE. WHEN I TOOK IT TO THE DEALER SHIP THEY TOLD ME THAT IF I WANT IT FIXED ITS GONNA COST ME ALMOST $3000 (FOR PARTS AND LABOR). I'VE ALREADY CUT MYSELF ON A PIECE…
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THE DASH BOARD OF MY 2002 DODGE RAM 1500 IS FALLING APART. THERE HAS BEEN NO ABUSE TO WHAT SO EVER BUT NOW I HAVE A GIANT HOLES IN IT AND ITS CRACKING ALL OVER THE PLACE. WHEN I TOOK IT TO THE DEALER SHIP THEY TOLD ME THAT IF I WANT IT FIXED ITS GONNA COST ME ALMOST $3000 (FOR PARTS AND LABOR). I'VE ALREADY CUT MYSELF ON A PIECE OF SHARP BROKEN PLASTIC SO IT VERY WELL COULD HURT SOMEONE. SOMETHING NEEDS TO BE DONE! *TR
NHTSA ODI #10448275
Mileage unknown · Feb 3, 2012
Exterior Lighting
WAS ON WAY HOME FROM WORK 830 AT NIGHT. GOT PULLED OVER BY STATE TROOPERS BECAUSE I HAD NO TAIL LIGHTS! COME TO FIND OUT THIS IS A HUGE ISSUE WITH DODGE PICK UPS! WHAT WOULD OF HAPPEN IF I HAD MY 3 KIDS IN THE TRUCK GOT HIT BECAUSE PERSON COULD NOT SEE ME!! NEED HELP WITH THE ISSUE PLEASE! *KB
NHTSA ODI #10446567
Mileage unknown · Jan 26, 2012
Structure
I HAVE 2002 DODGE RAM THE DASH HAS BEEN CRACKING, IT HAS FALLEN APART AND IS GETTING INTO ELECTRICAL WIRING AND AS WELL AS FALLING INTO PARTS OF MY A/C. THE PIECES OF THE DASH HAVE FALLEN INTO THE A/C FAN CAUSING MY A/C TO NOT WORK PROPERLY. *TR
NHTSA ODI #10445492