NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
815 reports27,000 miles · Jun 16, 2012
Air BagsStructure
MY DASH HAS COMPLETELY CRACKED AND IS IN PIECES,(SHARP PIECES), IT COULD AFFECT THE WIRING IN MY DASH, IF I DID HAVE AN ACCIDENT THE AIR BAGS IN THE DASH COULD THROW THOSE SHARP PIECES AT ME AND MY PASSENGERS. NOTE: THESE CRACK WERE AT NO FAULT OF MINE OR MY PASSENGERS. THE CRACKS STARTED TWO YEARS AFTER I BOUGHT THE TRUCK BRAND…
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MY DASH HAS COMPLETELY CRACKED AND IS IN PIECES,(SHARP PIECES), IT COULD AFFECT THE WIRING IN MY DASH, IF I DID HAVE AN ACCIDENT THE AIR BAGS IN THE DASH COULD THROW THOSE SHARP PIECES AT ME AND MY PASSENGERS. NOTE: THESE CRACK WERE AT NO FAULT OF MINE OR MY PASSENGERS. THE CRACKS STARTED TWO YEARS AFTER I BOUGHT THE TRUCK BRAND NEW.
NHTSA ODI #10461966
64,000 miles · Jun 2, 2012
Air BagsCrash
DODGE COLLIDED WITH ANOTHER VEHICLE IN THE FRONT LEFT AND THEN THE OTHER VEHICLE SPUN AROUND AND HIT THE SIDE OF THE DODGE. ALL SAFETY AIRBAGS IN CAR FAILED TO DEPLOY AND NO AIRBAG CHECK LIGHT WAS ON DURING THE LIFE OF THE DODGE. ALSO THE OTHER VEHICLE WAS A DODGE AND IT HAD LESS DAMAGE AND ALL AIRBAGS DEPLOYED IN THAT VEHICLE. …
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DODGE COLLIDED WITH ANOTHER VEHICLE IN THE FRONT LEFT AND THEN THE OTHER VEHICLE SPUN AROUND AND HIT THE SIDE OF THE DODGE. ALL SAFETY AIRBAGS IN CAR FAILED TO DEPLOY AND NO AIRBAG CHECK LIGHT WAS ON DURING THE LIFE OF THE DODGE. ALSO THE OTHER VEHICLE WAS A DODGE AND IT HAD LESS DAMAGE AND ALL AIRBAGS DEPLOYED IN THAT VEHICLE. *TR
NHTSA ODI #10460321
208,000 miles · May 31, 2012
Electrical System
TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT THE KEYS COULD BE EASILY REMOVED FROM THE IGNITION WHILE DRIVING OR WHEN ANY GEAR. OCCASIONALLY, THE VEHICLE COULD NOT BE SHIFTED INTO PARK, CAUSING THE VEHICLE TO ACCELERATE BACKWARD. THE DEALER WAS NOTIFIED OF THE ISSUE WHO ADVISED THAT THERE WERE NO RECALLS F…
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TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT THE KEYS COULD BE EASILY REMOVED FROM THE IGNITION WHILE DRIVING OR WHEN ANY GEAR. OCCASIONALLY, THE VEHICLE COULD NOT BE SHIFTED INTO PARK, CAUSING THE VEHICLE TO ACCELERATE BACKWARD. THE DEALER WAS NOTIFIED OF THE ISSUE WHO ADVISED THAT THERE WERE NO RECALLS FOR THE VEHICLE. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 208,000.
NHTSA ODI #10460116
72,189 miles · May 17, 2012
Structure
DASH CRACKED,CUT FINGER ON IT AND THE CRACKS ARE GETTING WORSE. PIECES COULD FLY UP AND HIT ME IN THE FACE WHILE DRIVING. *TR
NHTSA ODI #10458803
11,615 miles · May 8, 2012
Electrical SystemVisibility
VEHICLE BLOWER MOTOR FUSE WAS BLOWN ON THIS OCCASION, AND THEN LATER DATES THE AC CONDENSER FAN FUSE WAS BLOWN. THE 40 AMP FUSE FOR THE BLOWER MOTOR WAS REPLACED TO FIX THE FIRST PROBLEM. THE CONDENSER FAN FUSE WAS REPLACED AT LEAST ONCE, AND THEN THE FUSE BOX - WHERE THE CONDENSER FAN FUSE GOES - MELTED SO THAT THE FUSE COULD …
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VEHICLE BLOWER MOTOR FUSE WAS BLOWN ON THIS OCCASION, AND THEN LATER DATES THE AC CONDENSER FAN FUSE WAS BLOWN. THE 40 AMP FUSE FOR THE BLOWER MOTOR WAS REPLACED TO FIX THE FIRST PROBLEM. THE CONDENSER FAN FUSE WAS REPLACED AT LEAST ONCE, AND THEN THE FUSE BOX - WHERE THE CONDENSER FAN FUSE GOES - MELTED SO THAT THE FUSE COULD NOT BE REPLACED. TAKING IT TO THE DEALER TODAY. ALSO NOTICED LOTS OF DASHBOARD CRACKING COMPLAINTS. I ALSO HAVE A DASHBOARD THAT IS SERIOUSLY CRACKED. PAID TO REPLACE THE PART CLOSEST TO THE WINDOW, BUT THE DASHBOARD OVER THE INSTRUMENT PANEL WAS NOT REPLACED. ASKED DEALER TO REPLACE IT THREE TIMES, AND ALL THREE TIMES THEY SAID NONE WAS IN STOCK. ONE PERSON TOLD ME THAT THEY DON'T LIKE REPLACING THEM BECAUSE OF THE COMPLEXITY OF THE JOB. *TR
NHTSA ODI #10457797
100,000 miles · Apr 17, 2012
Structure
DASHBOARD IS CRACKING IN SEVERAL PLACES AND FALLING APART. I TOOK THE DASH COVER OFF TO GLUE IT BACK TOGETHER AND SEEN THAT THE DASH BODY IS ALSO CRACKING, AFTER GLUING THE TOP DASHBOARD BACK TOGETHER, LESS THAN A MONTH LATER CRACKS APPEARED NEXT TO THE CRACKS THAT I GLUED TOGETHER. IT IS ONLY A MATTER OF TIME BEFORE THE DASH BO…
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DASHBOARD IS CRACKING IN SEVERAL PLACES AND FALLING APART. I TOOK THE DASH COVER OFF TO GLUE IT BACK TOGETHER AND SEEN THAT THE DASH BODY IS ALSO CRACKING, AFTER GLUING THE TOP DASHBOARD BACK TOGETHER, LESS THAN A MONTH LATER CRACKS APPEARED NEXT TO THE CRACKS THAT I GLUED TOGETHER. IT IS ONLY A MATTER OF TIME BEFORE THE DASH BODY COLLAPSES. *JS
NHTSA ODI #10455464
60,000 miles · Apr 16, 2012
Structure
THE DASHBOARD IN THE 2002 DODGE RAM 1500 HAS MULTIPLE CRACKS AND PIECES ARE FALLING INTO THE A/C VENTS AND THE FIREWALL. THERE ARE MANY SHARP EDGES AND LOOSE BROKEN PIECES AND I'M AFRAID IF THERE IS AN ACCIDENT THERE COULD BE FRAGMENTS THAT BREAK APART AND COULD POTENTIALLY CAUSE EYE DAMAGE OR SEVERE LACERATIONS. PLEASE ADDRESS …
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THE DASHBOARD IN THE 2002 DODGE RAM 1500 HAS MULTIPLE CRACKS AND PIECES ARE FALLING INTO THE A/C VENTS AND THE FIREWALL. THERE ARE MANY SHARP EDGES AND LOOSE BROKEN PIECES AND I'M AFRAID IF THERE IS AN ACCIDENT THERE COULD BE FRAGMENTS THAT BREAK APART AND COULD POTENTIALLY CAUSE EYE DAMAGE OR SEVERE LACERATIONS. PLEASE ADDRESS THIS ISSUE WITH DODGE AS I HAVE FOUND MULTIPLE COMPLAINTS FROM NUMEROUS OWNERS. *JS
NHTSA ODI #10455382
97,000 miles · Apr 10, 2012
Engine And Engine Cooling
MY 2002 RAM VAN 1500 6 CYL ENGINE FAILED STATE REQUIRED SMOG CHECK. THE CHECK ENGINE LIGHT WENT ON PRIOR TO THIS. THE SMOG REPORT SHOWED 3 CYLINDERS OUT OF 6 WERE MISFIRING. THE DIAGNOSIS WAS DAMAGED VALVES AND LOST COMPRESSION. AFTER THE MECHANIC OPENED THE ENGINE HE FOUND BOTH HEADS TO BE CRACKED. HE ALSO FOUND PROBLEMS WITH …
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MY 2002 RAM VAN 1500 6 CYL ENGINE FAILED STATE REQUIRED SMOG CHECK. THE CHECK ENGINE LIGHT WENT ON PRIOR TO THIS. THE SMOG REPORT SHOWED 3 CYLINDERS OUT OF 6 WERE MISFIRING. THE DIAGNOSIS WAS DAMAGED VALVES AND LOST COMPRESSION. AFTER THE MECHANIC OPENED THE ENGINE HE FOUND BOTH HEADS TO BE CRACKED. HE ALSO FOUND PROBLEMS WITH THE WATER PUMP AND RADIATOR. THE TOTAL COST OF REPAIR WAS $3100. AFTER FURTHER INVESTIGATION I FOUND OUT THAT THERE ARE THOUSANDS OF 1500 ENGINES THAT FAILED FOR THE SAME REASON. AS WITH THE OTHER OWNERS I CHANGED MY OIL AT REGULAR INTERVALS AND MAINTAINED THE VEHICLE PROPERLY. I HAD A 1997 1500 IN WHICH THE SAME THING HAPPENED. DODGE DENIES RESPONSIBILITY AND BLAMES THE SLUDGE BUILD UP ON POOR MAINTENANCE. SINCE IT WAS NO LONGER UNDER WARRANTY I WAS FORCED TO REPAIR IT. THERE SHOULD BE A NATIONAL RECALL OF THIS VEHICLE'S ENGINE AND I SHOULD GET REIMBURSED BY DODGE FOR THE REPAIRS. I UNFORTUNATELY DIDN'T HAVE A CHOICE BUT TO REPAIR THE ENGINE BUT FEAR THAT THE DESIGN DEFECT WILL RESULT IN SUBSEQUENT FAILURE OF THE SAME NATURE. DODGE SHOULD BE HELD RESPONSIBLE FOR THIS. PLEASE HELP. *TR
NHTSA ODI #10454721
54,000 miles · Mar 28, 2012
Structure
DASHBOARD IS CRACKING AND FALLING APART. SHARP EDGES ARE EXPOSED CAUSING A POSSIBLE CUTTING HAZARD. *TR
NHTSA ODI #10453394
74,500 miles · Mar 26, 2012
Engine And Engine CoolingStructure
THIN CRACKS APPEARED ON UPPER RIGHT OF THE MAIN RADIATOR, FLUID LEAKING OUT. CAR HAD NOT SUSTAINED ANY ACCIDENT AND IS A CLEAN TITLE. MY CONCLUSION IS THAT INFERIOR PRODUCTS/POLYMERS WERE USED TO MANUFACTURE THIS RADIATOR. THIS IS NOT AN AFTERMARKET RADIATOR, BUT THE ONE THAT CAME WITH THE VEHICLE FROM THE MANUFACTURER. *TR
NHTSA ODI #10452989