NHTSA owner reports · September 18, 2026 snapshot.
Suspension complaints
71 reportsClear category filterMileage unknown · Jul 13, 2023
SuspensionUnknown Or Other
To put it as simple as I can describe it is a death wobble. that occurs every time you hit a bump in the road, hole, or pot hole. This truck has always had this death wobble from factory. The reason why this is a safety issue is because it causes the steering wheel to go out of balance and go into other lanes in the road and pot…
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To put it as simple as I can describe it is a death wobble. that occurs every time you hit a bump in the road, hole, or pot hole. This truck has always had this death wobble from factory. The reason why this is a safety issue is because it causes the steering wheel to go out of balance and go into other lanes in the road and potentially cause an accident.
NHTSA ODI #11531959
107,000 miles · Dec 6, 2018
SuspensionWheels
TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. WHILE DRIVING 75 MPH, THE REAR WHEELS SEIZED AND THE VEHICLE SLID OFF THE ROAD WITHOUT WARNING. THERE WAS NO CRASH. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 107,000. THE VIN WAS UNKNOWN.
NHTSA ODI #11156598
118,000 miles · Apr 25, 2018
StructureSuspension
TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT THERE WAS EXTENSIVE RUST, CORROSION, AND HOLES ALONG THE ENTIRE FRAME AND UNDERCARRIAGE OF THE VEHICLE. THE CONTACT STATED THAT THE FRAME WAS DETACHING DUE TO THE FAILURE. THE VEHICLE HAD NOT BEEN INSPECTED AND DIAGNOSED BY A DEALER. THE MANUFACTURER WAS NOTIFIE…
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TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT THERE WAS EXTENSIVE RUST, CORROSION, AND HOLES ALONG THE ENTIRE FRAME AND UNDERCARRIAGE OF THE VEHICLE. THE CONTACT STATED THAT THE FRAME WAS DETACHING DUE TO THE FAILURE. THE VEHICLE HAD NOT BEEN INSPECTED AND DIAGNOSED BY A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 118,000.
NHTSA ODI #11090087
150,000 miles · May 4, 2017
Suspension
TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. WHILE DRIVING AT AN UNKNOWN SPEED, AN ABNORMAL CLICKING NOISE WAS HEARD FROM THE REAR OF THE VEHICLE, WHICH CAUSED THE REAR AXLE TO CEASE. THE VEHICLE WAS TAKEN BACK TO THE CONTACT'S RESIDENCE AND THE CONTACT WAS ABLE TO REBUILD AND REPLACE THE REAR AXLE. THE VEHICLE WAS REPAIRED; HOWE…
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TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. WHILE DRIVING AT AN UNKNOWN SPEED, AN ABNORMAL CLICKING NOISE WAS HEARD FROM THE REAR OF THE VEHICLE, WHICH CAUSED THE REAR AXLE TO CEASE. THE VEHICLE WAS TAKEN BACK TO THE CONTACT'S RESIDENCE AND THE CONTACT WAS ABLE TO REBUILD AND REPLACE THE REAR AXLE. THE VEHICLE WAS REPAIRED; HOWEVER, ONE MONTH LATER, THE PINION NUT DISCONNECTED AND DAMAGED THE REAR OF THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
NHTSA ODI #10983476
158,888 miles · Sep 30, 2016
StructureSuspension
TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. WHILE DRIVING APPROXIMATELY 60 MPH, THE FRONT END OF THE VEHICLE SHOOK AND VIBRATED VIOLENTLY. AFTER STOPPING THE VEHICLE, IT WAS DISCOVERED THAT THE FRONT SWAY BARS DETACHED AND THE STEERING CONTROL ARMS SEPARATED DUE TO RUSTING OF THE SUBFRAME. THE CAUSE OF THE FAILURE WAS NOT DIAGNO…
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TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. WHILE DRIVING APPROXIMATELY 60 MPH, THE FRONT END OF THE VEHICLE SHOOK AND VIBRATED VIOLENTLY. AFTER STOPPING THE VEHICLE, IT WAS DISCOVERED THAT THE FRONT SWAY BARS DETACHED AND THE STEERING CONTROL ARMS SEPARATED DUE TO RUSTING OF THE SUBFRAME. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 158,888.
NHTSA ODI #10910822
102,500 miles · Mar 4, 2015
SteeringSuspension
MY SON WAS ON THE I-5 COMING HOME FROM SCHOOL WHEN THE SEALS BLEW ON THE RACK AND PINION. UPON TAKING IT TO A REPAIR SHOP WE WERE INFORMED THAT THIS IS A KNOWN DEFECT OF THE DODGE RAM TRUCKS AND THEY ARE KNOWN TO BLOW ANY WHERE FROM 50,000-100,000 MILES. IF WE HAD KNOWN ABOUT THIS DEFECT WE WOULD NOT HAVE PURCHASED THE TRUCK. W…
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MY SON WAS ON THE I-5 COMING HOME FROM SCHOOL WHEN THE SEALS BLEW ON THE RACK AND PINION. UPON TAKING IT TO A REPAIR SHOP WE WERE INFORMED THAT THIS IS A KNOWN DEFECT OF THE DODGE RAM TRUCKS AND THEY ARE KNOWN TO BLOW ANY WHERE FROM 50,000-100,000 MILES. IF WE HAD KNOWN ABOUT THIS DEFECT WE WOULD NOT HAVE PURCHASED THE TRUCK. WHEN THE SEALS BLEW THE TRUCK STEERING COMPONENTS BEGAN TO GRIND AND IT WAS DIFFICULT TO GET IT OFF THE ROAD. THERE WAS NO WARNING AND LUCKILY MY SON HAD THE OPPORTUNITY TO PULL OFF THE FREEWAY WITH OUT INJURING ANYONE. MY FATHER WHO HAS CONTRACTED WITH A LOCAL RESERVATION CONTACTED THEIR SERVICE DEPARTMENT ONLY TO FIND OUT THAT THE DODGE RAM TRUCKS WERE KNOWN TO HAVE SERIOUS POWER STEERING AND FRONT END ISSUES. THE ONLY REASON THEY PURCHASED THE TRUCKS WERE THAT DODGE PROVIDED THE LOW BID AND THERE HAS NOT BEEN A GOVERNMENT RECALL ON THE STEERING AND THEIR PRACTICE IS TO ACCEPT THE LOW BID. THE POWER STEERING. TIE RODS AND SUSPENSION ARE MAJOR COMPONENTS TO GOING DOWN THE ROAD SAFELY. IT SHOULDN'T TAKE SOMEONE DYING TO SOLVE THE ISSUE. WHILE WE ALL ARE CONCERNED ABOUT THE IMPACTS CAUSED BY LARGER VEHICLES AGAINST THE NEW SMALLER LIGHTER WEIGHT CARS IT IS EXTREMELY IMPORTANT THAT WE KNOW THE LARGER TRUCKS ARE SAFE TO DRIVE ON OUR ROADS. THE DODGE RAM HAS NUMEROUS COMPLAINTS ON THE INTERNET, AS WELL AS DEALERS AND REPAIR SHOPS NOTING THAT THIS IS AN ISSUE. CHEVY TRUCKS, FORD TRUCKS AND TOYOTA TRUCKS DO NOT HAVE THE REPUTATION FOR HAVE ISSUES WITH THE FRONT END AND STEERING COMPONENTS. THUS THIS WOULD APPEAR TO BE A DEFECT ISOLATED TO THE DODGE RAM TRUCKS. SINCE YOU CANNOT REQUIRE AND INDIVIDUAL TO REPLACE THE RACK AND PINION THEMSELVES EVERY 50,000 MILES THE ONLY OPTION WOULD BE TO REQUIRE DODGE TO SOLVE THE ISSUE. THANK YOU FOR YOUR TIME AND ATTENTIONS. *TR
NHTSA ODI #10692132
167,299 miles · Oct 17, 2014
Power TrainSuspension
WHILE I WAS DRIVING, MY TRUCK MADE A ODD SOUND AND THEN CAME TO A SCREECHING HALT. TO MY SURPRISE, THE REAR DRIVESHAFT HAD DISCONNECTED AND FELL OUT OF MY 2002 DODGE RAM 1500 TRUCK. AFTER HAVING IT TOWED AND INSPECTED BY A MECHANIC, IT WAS DISCOVERED THE NUT CAME OFF OF THE PINION GEAR. THE AXLE AND COMPANION GEAR SLIPPING OUT O…
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WHILE I WAS DRIVING, MY TRUCK MADE A ODD SOUND AND THEN CAME TO A SCREECHING HALT. TO MY SURPRISE, THE REAR DRIVESHAFT HAD DISCONNECTED AND FELL OUT OF MY 2002 DODGE RAM 1500 TRUCK. AFTER HAVING IT TOWED AND INSPECTED BY A MECHANIC, IT WAS DISCOVERED THE NUT CAME OFF OF THE PINION GEAR. THE AXLE AND COMPANION GEAR SLIPPING OUT OF THE PINION GEAR AND THE YOLK CAME COMPLETELY OFF. THE MECHANIC WAS AS CONCERN AND SURPRISED AS I WAS, CONSIDERING THIS TYPE OF THING SHOULD NOT HAPPEN TO A VEHICLE. I CONTACTED CHRYSLER VIA THEIR CUSTOMER SERVICE WEBSITE AND ADVISED THEM OF MY SITUATION. SADLY, I RECEIVED A RESPONSE STATING THERE WAS NO INFORMATION REGARDING MY ISSUE. I CONDUCTED MY OWN RESEARCH ABOUT THE POSSIBLE DEFECT, AND FOUND THE NHTSA DETAILS REGARDING THIS PROBLEM WITH DODGE RAM TRUCKS. CURRENTLY, THEY ARE ONLY REVIEWING 2008-2014 MODELS. CONSIDERING MY 2002 DODGE RAM 1500 HAS INCURRED THE SAME PROBLEM, CHRYSLER SHOULD RECALL ALL OF THEIR 2000 SERIES FOR THIS DEFECTIVE PART. I CONSIDER MYSELF AND OTHERS VERY LUCKY. IF THE DRIVESHAFT WOULD HAVE DISCONNECTED 10 MINUTES EARLIER WHILE I WAS DRIVING 70 MPH ON THE INTERSTATE. THE INCIDENT COULD HAVE BEEN MUCH WORSE. I'M FORTUNATE, I HAD REACHED MY EXIT AND WAS DRIVING 45 MPH WITH NO VEHICLE BEHIND ME WHEN MY TRUCK CAME APART AND STOPPED. *TR
NHTSA ODI #10648397
171,000 miles · Jun 12, 2014
Suspension
TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE MADE A LOUD NOISE AND WITHIN MINUTES THE REAR AXLE SEIZED. THE CONTACT WAS ABLE TO CONTROL THE VEHICLE AND MERGED TO THE SIDE OF THE ROAD. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE DRIVE SHAFT HAD SEPARATED FROM…
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TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE MADE A LOUD NOISE AND WITHIN MINUTES THE REAR AXLE SEIZED. THE CONTACT WAS ABLE TO CONTROL THE VEHICLE AND MERGED TO THE SIDE OF THE ROAD. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE DRIVE SHAFT HAD SEPARATED FROM THE REAR AXLE. THE VEHICLE WAS TOWED TO THE CONTACT HOME. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS MILEAGE WAS 171,000.
NHTSA ODI #10597805
96,000 miles · Nov 12, 2013
Power TrainSuspension
OUR GEARS CAME APART, THERE WAS REAR END FLUID IN THERE BUT THE GEARS CAME APART. WHICH I WAS TOLD WHAT I NEEDED TO DO BEFORE THIS HAPPENED, BUT I WASN'T AND NOW I AM LOOKING AT A $4000 BILL TO GET THIS FIXED. HEARD IT WAS A COMMON PROBLEM WITH THESE TRUCKS TO HAVE REAR END ISSUES. *TR
NHTSA ODI #10551865
109,000 miles · Mar 14, 2012
Suspension
TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. WHILE PARKED, THE CONTACT WAS PERFORMING AN OIL CHANGE AND NOTICED THAT TWO BOLTS WERE MISSING FROM THE FRONT SUSPENSION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT ORDERED THE BOLTS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.
NHTSA ODI #10451679