Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
210–25K
4825–50K
7050–75K
7475–100K
61100–150K
31150K+
305 reports with mileage · 208 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Structure. Review the 248 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 45 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Air Bags. Review the 41 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
37 crash reports7 fire reports37 injury reports
What owners actually said
513 reports
Mileage unknown · Feb 1, 2011
Unknown Or Other
NORMAL DRIVING AND BEHAVIOR LEAD UP TO THE EVENT. THE DASH IN MY VEHICLE IS CRACKED AND FALLING IN IN MULTIPLE LOCATIONS. THERE ARE SHARP SHARDS OF PLASTIC STICKING UP AND SITTING NEAR THE PASSANGER AIRBAG. I FEAR THAT THESE COULD EASILY BECOME PROJECTILES IN THE EVENT OF AN AIRBAG DEPLOYMENT. NOTHING HAS BEEN DONE TO CORRECT…
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NORMAL DRIVING AND BEHAVIOR LEAD UP TO THE EVENT. THE DASH IN MY VEHICLE IS CRACKED AND FALLING IN IN MULTIPLE LOCATIONS. THERE ARE SHARP SHARDS OF PLASTIC STICKING UP AND SITTING NEAR THE PASSANGER AIRBAG. I FEAR THAT THESE COULD EASILY BECOME PROJECTILES IN THE EVENT OF AN AIRBAG DEPLOYMENT. NOTHING HAS BEEN DONE TO CORRECT THE PROBLEM. THERE ARE HUNDREDS OF COMPLAINTS ONLINE FOR THIS ISSUE. DODGE IS NOT OFFERING A COST EFFECTIVE SOLUTION TO THIS PROBLEM. *LN
NHTSA ODI #10379796
58,560 miles · Jan 26, 2011
Structure
DASH BOARD CAVED IN. NOW FRAME THAT HOLDS THE INSTRUMENT PANEL, FAN CONTROLS, AND LIGHT CONTROLS IS BROKE AND BRITTLE. THE DASH BOARD HAS TENDANCY TO TILT TOWARD ME WHEN ACCELERATING. *TR
NHTSA ODI #10378857
149,000 miles · Jan 5, 2011
Structure
TL*THE CONTACT OWNS A 2000 DODGE RAM 1500. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKING AND HAD A HOLE JUST ABOVE THE INSTRUMENT PANEL. THE DEALER STATED THAT THEY COULD REPLACE THE DASHBOARD BUT SINCE THERE WAS NO RECALL AND THE WARRANTY HAD EXPIRED THEY WOULD NOT REPAIR IT AT NO COST. THE CONTACT STATED THAT DUE TO THE N…
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TL*THE CONTACT OWNS A 2000 DODGE RAM 1500. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKING AND HAD A HOLE JUST ABOVE THE INSTRUMENT PANEL. THE DEALER STATED THAT THEY COULD REPLACE THE DASHBOARD BUT SINCE THERE WAS NO RECALL AND THE WARRANTY HAD EXPIRED THEY WOULD NOT REPAIR IT AT NO COST. THE CONTACT STATED THAT DUE TO THE NUMEROUS COMPLAINTS THAT THE MANUFACTURER SHOULD ISSUE A RECALL. THE FAILURE MILEAGE WAS 149,000.
NHTSA ODI #10374843
75,000 miles · Jan 5, 2011
Structure
2000 DODGE RAM 1500 DASHBOARD COMPLETELY DESTROYED. NO OFF ROADING IN VEHICLE EVER. NORMAL DRIVING CONDITIONS. PROBLEM STARTED AT AROUND 75,000 MILES. DODGE TOLD ME TO BUY SOME EPOXY AND THAT I WAS ON MY OWN. MECHANIC CANNOT PUT BACK TOGETHER AFTER I HAD HEATER SERVICED. DASHBOARD MUST BE REMOVED IN ORDER TO ACCESS ALL OF THE NE…
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2000 DODGE RAM 1500 DASHBOARD COMPLETELY DESTROYED. NO OFF ROADING IN VEHICLE EVER. NORMAL DRIVING CONDITIONS. PROBLEM STARTED AT AROUND 75,000 MILES. DODGE TOLD ME TO BUY SOME EPOXY AND THAT I WAS ON MY OWN. MECHANIC CANNOT PUT BACK TOGETHER AFTER I HAD HEATER SERVICED. DASHBOARD MUST BE REMOVED IN ORDER TO ACCESS ALL OF THE NECESSARY COMPONENTS FOR SERVICING THE HEATER. SPOKE WITH CHRYSLER AND THEY AGREED IT WAS DEFECTIVE AND WANTED TO CHARGE ME $1000 TO REPAIR. *TR
NHTSA ODI #10374838
42,000 miles · Dec 15, 2010
Unknown Or Other
I AM REPORTING A BAD DASH BOARD IN MY TRUCK. I FIRST NOTICED TWO SMALL CRACKS THAT APPEARED DOWN BY WHERE THE WINDSHIELD & DASH MEET. THIS REMAINED FOR A FEW MONTHS THEN THE DASH STARTED SPIDER WEBBING. THE ENTIRE DASH IS NOW CRACKED & LAYING IN THE BOTTOM. THERE ARE HUGE GAPS IN THE DASHBOARD. I TRIED RESOLVING THIS THROUGH THE…
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I AM REPORTING A BAD DASH BOARD IN MY TRUCK. I FIRST NOTICED TWO SMALL CRACKS THAT APPEARED DOWN BY WHERE THE WINDSHIELD & DASH MEET. THIS REMAINED FOR A FEW MONTHS THEN THE DASH STARTED SPIDER WEBBING. THE ENTIRE DASH IS NOW CRACKED & LAYING IN THE BOTTOM. THERE ARE HUGE GAPS IN THE DASHBOARD. I TRIED RESOLVING THIS THROUGH THE DEALERSHIP WHERE I PURCHASED MY TRUCK & WAS TOLD THIS WAS NEVER A COVERED ITEM & RECEIVED NO ASSISTANCE. I HAVE RECENTLY LEARNED THAT DODGE IS NO LONGER MAKING THESE DASHBOARDS & ARE NOT AVAILABLE TO PURCHASE FOR REPLACEMENT.
NHTSA ODI #10371571
170,000 miles · Nov 6, 2010
EquipmentStructure
DASH IS FALLING APART. *TR
NHTSA ODI #10364291
74,200 miles · Nov 5, 2010
Power Train
TL*THE CONTACT OWNS A 2000 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THERE WAS A SQUEALING NOISE FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE THE CONTACT WAS INFORMED THAT THE REAR DIFFERENTIAL HAD FAILED. THE VEHICLE WAS REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPR…
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TL*THE CONTACT OWNS A 2000 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THERE WAS A SQUEALING NOISE FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE THE CONTACT WAS INFORMED THAT THE REAR DIFFERENTIAL HAD FAILED. THE VEHICLE WAS REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 74,200. UPDATED 1/21/11 THE CLUTCH PACK RETAINER FAILED AND HAD TO BE REPLACED AS WELL AS THE ENTIRE DIFFERENTIAL POST UNIT. UPDATED 03/23/11
NHTSA ODI #10364160
Mileage unknown · Oct 18, 2010
Child SeatSeat Belts
I HAVE A 2000 DODGE RAM TRUCK. I HAVE A HIGH-BACK BOOSTER SEAT IN THE BACK FOR MY CHILD. THE BEST SPOT FOR A CHILD IS THE REAR CENTER SEAT, BUT YOU MUST HAVE A LAP AND SHOULDER BELT FOR A BOOSTER. THE OUTBOARD SPOTS IN THE BACK SEAT OF MY TRUCK ARE BOTH LAP AND SHOULDER BELTS. BOTH REAR OUTBOARD SEATS, ARE INCORRECT. THE RE…
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I HAVE A 2000 DODGE RAM TRUCK. I HAVE A HIGH-BACK BOOSTER SEAT IN THE BACK FOR MY CHILD. THE BEST SPOT FOR A CHILD IS THE REAR CENTER SEAT, BUT YOU MUST HAVE A LAP AND SHOULDER BELT FOR A BOOSTER. THE OUTBOARD SPOTS IN THE BACK SEAT OF MY TRUCK ARE BOTH LAP AND SHOULDER BELTS. BOTH REAR OUTBOARD SEATS, ARE INCORRECT. THE RETRACTOR IS NOT AN ALR, ELR, OR A SWITCHABLE, AND THEY BOTH HAVE SLIDING LATCH PLATES - WHICH MEAN THAT IN THE EVENT OF A CRASH OR RAPID DECELERATION THE BELTS ARE NOT GOING TO GRIP AND STOP ANY PERSON FROM COMING FORWARD. THE OWNERS MANUAL SAYS THAT IN THE EVENT OF AN EMERGENCY THEY WILL STOP MOVING. I TESTED THIS OUT BY DRIVING AND COMING TO A QUICK STOP, AND THE TWO LAP AND SHOULDER BELTS IN THE REAR NEVER GRIPPED. I DON'T KNOW IF THIS IS A RECALL THING OR IF MY TRUCK JUST HAS BROKEN BACK SEAT BELTS. PLEASE HELP. *TR
NHTSA ODI #10360997
Mileage unknown · Sep 28, 2010
Structure
I HAVE A 2000 DODGE 1500 QUAD CAB WITH A COMPLETELY BROKEN AND COLLAPSING DASHBOARD. THIS STARTED 3 1/2 TO 4 YEARS AGO AND SINCE THEN I REALLY DON'T HAVE MUCH DASH LEFT. SINCE SOME RESEARCH I HAVE FOUND THAT THIS IS NOT A UNIQUE PROBLEM. *TR
NHTSA ODI #10358066
99,000 miles · Sep 27, 2010
Structure
DASH IN MY 2000 DODGE RAM 1500 IS FALLING APART, AND WHERE IT'S CRACKED EDGES ARE LIKE RAZOR BLADES. *TR
ON CERTAIN 4X4 PICKUP TRUCKS EQUIPPED WITH THE SNOW PLOW PREPARATION PACKAGE, THE TIRES SUPPLIED ON SOME VEHICLES MAY HAVE GROSS AXLE WEIGHT RATINGS THAT SLIGHTLY EXCEED THE MAXIMUM TIRE LOAD CAPACITY AS DEFINED IN FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS."
Consequence & remedy
Consequence: Not supplied
Remedy: DEALERS WILL PROVIDE REPLACEMENT P245/75R16 TIRES TO MEET THE LOAD CARRYING CAPACITY SPECIFIED ON THE VEHICLE CERTIFICATION LABEL AND ACCOMMODATE THE ADDITION OF A COMMERCIALLY AVAILABLE SNOW PLOW AND HARDWARE. OWNER NOTIFICATION BEGAN ON DECEMBER 22, 2003. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.
VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.
Consequence & remedy
Consequence: WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE08047 · 2000-2001 Dodge RAM Pickup Hood Latch
Opened Jul 25, 2008 · Closed Dec 17, 2008
Status: closed (inferred from source dates) · Latches/locks/linkages:hood:latch; Structure:body:hood:hinge And Attachments
THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN SPRINGS.THE RECALLED COMPONENTS WERE SUSCEPTIBLE TO CORROSION-INDUCED FAILURE DUE TO THE TYPE OF MATERIAL USED, WHEREAS THE CORROSION FAILURES IN THE NEWER MODELS APPEAR TO BE DUE TO LUBRICATION LOSS OVER TIME (REGULAR APPLICATION OF GREASE IS ADVISED PER INSTRUCTIONS IN THE OWNERS' MANUAL). ODI'S REVIEW OF CHRYSLER'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2000 AND 2001 VEHICLES INDICATES THAT THE RATES FOR SUBJECT VEHICLES ARE LOW AND ARE DECLINING.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED.
Additional source detail variants (2)
Latches/locks/linkages:hood:latch
THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN SPRINGS.THE RECALLED COMPONENTS WERE SUSCEPTIBLE TO CORROSION-INDUCED FAILURE DUE TO THE TYPE OF MATERIAL USED, WHEREAS THE CORROSION FAILURES IN THE NEWER MODELS APPEAR TO BE DUE TO LUBRICATION LOSS OVER TIME (REGULAR APPLICATION OF GREASE IS ADVISED PER INSTRUCTIONS IN THE OWNERS' MANUAL). ODI'S REVIEW OF CHRYSLER'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2000 AND 2001 VEHICLES INDICATES THAT THE RATES FOR SUBJECT VEHICLES ARE LOW AND ARE DECLINING.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED.
Structure:body:hood:hinge And Attachments
THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN SPRINGS.THE RECALLED COMPONENTS WERE SUSCEPTIBLE TO CORROSION-INDUCED FAILURE DUE TO THE TYPE OF MATERIAL USED, WHEREAS THE CORROSION FAILURES IN THE NEWER MODELS APPEAR TO BE DUE TO LUBRICATION LOSS OVER TIME (REGULAR APPLICATION OF GREASE IS ADVISED PER INSTRUCTIONS IN THE OWNERS' MANUAL). ODI'S REVIEW OF CHRYSLER'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2000 AND 2001 VEHICLES INDICATES THAT THE RATES FOR SUBJECT VEHICLES ARE LOW AND ARE DECLINING.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED.
2000 Dodge RAM 1500 Problems, Complaints & Recalls | Skip That Year
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