1999 Dodge RAM 1500

TL* THE CONTACT OWNS A 1999 DODGE RAM 1500. THE CONTACT STATED THAT BOTH FRONT SEAT BELT RETRACTORS NO LONGER FUNCTIONED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS ADVISED THAT SHE WOULD HAVE TO REPLACE THE RETRACTORS AT HER EXPENSE. IN ADDITION, THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 01V119000 (SEAT BELTS:FRONT:RETRACTOR). THE CONTACT CALLED THE MANUFACTURER WHO VERIFIED THAT THE VEHICLE WAS NOT UNDER RECALL. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 110,000. UPDATED 07/21/11 *BF THE CONSUMER STATED THE SEAT BELT COULD NOT BE USED, BECAUSE THEY WOULD NOT RETRACT. UPDATED 12/30/11

DASHBOARD ON MY 1999 DODGE RAM HAS CRACKED IN SEVERAL PLACES. I JUST BOUGHT THE TRUCK 2 MONTHS AGO AND IT ALREADY HAD ONE LARGE CRACK AND HAS GOTTEN SEVERAL MORE SINCE I PURCHASED IT. I THINK DODGE NEEDS TO BE HELD RESPONSIBLE FOR THIS, ITS A WELL DOCUMENTED DEFECT. I ALSO BELIEVE ITS A SAFETY HAZARD. IN AN ACCIDENT I DON'T WANT TO HAVE TO WORRY ABOUT PLASTIC FROM MY DASHBOARD TURNING INTO SHRAPNEL WHEN THE AIRBAG GOES OFF. *TR

1999 DODGE RAM 1500 44, THE DASH HAS COMPLETELY CRACK AND BROKEN OUT. I HIT A BUMP IN THE ROAD AND A PIECE THE SIZE OF A PLATE FALLS INTO THE LOWER PART OF THE DASH. MY DASH COMPLETELY HAS COLLAPSED, I HAVE NEVER HEARD OF THIS BEFORE ON ANY VEHICLE. THEN I READ THE BLOBS AND SAW THOUSANDS OF PEOPLE HAVING THE SAME PROBLEM. WHY IS THIS HAPPENING TO ARE TRUCKS, AND EVERYONE IS HAVING THE SAME PROBLEM, AT WHAT POINT DO WE SAY MANUFACTURER DEFECT. HOW MANY PEOPLE HAVE TO SAY THE SAME THING BEFORE SOME ONE DOES SOMETHING, THEY ARE NOT EVEN OFFERING A REASONABLE REPAIR. $1000 TO REPLACE THE DASH IS A JOKE, A PLASTIC COVER, ARE YOU KIDDING! DODGE DOES NOT EVEN MAKE THIS DASH ANY MORE SO IT IS SUPPLY AND DEMAND! SOMETHING HAS TO BE DONE. *TR

TL*THE CONTACT OWNS A 1999 DODGE RAM 1500. THE CONTACT STATED THE ENTIRE DASHBOARD WAS CRACKING AND SEPARATING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON NUMEROUS OCCASIONS IN WHICH THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CRACKS BECAME PROGRESSIVELY WORSE. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS UNKNOWN.

I OWN A 1999 DODGE RAM 1500. ON THIS MODEL AS WELL AS MANY OTHER MODELS THE SECONDARY HOOD LATCH WAS RECALLED FOR FAILING TO WORK. NOW MY TRUCK HAD BEEN SERVICED BUT ONE DAY MY HOOD FLEW OPEN WITH SUCH FORCE IT SPRUNG BOTH OF THE SPRING HINGES, RIPPED THE CORNERS OF MY HOOD AND BENT THEM (NOW STARTING TO RUST), CRACKED MY WINDSHIELD AND AT ONE POINT I COULD NOT GET THE HOOD TO LATCH SHUT SO I NOW TIE IT DOWN WITH TWINE. I WAS ONLY DOING ABOUT 25-30, JUST LEAVING A DRIVEWAY. MY DAUGHTER WAS SCARED (?@#^@ AS WAS I) AND WHEN I CALLED THE DODGE COMPANY EVERYONE WAS NICE EXCEPT THE INSURANCE REP HE REALLY TOOK THE CAKE. HE BLAMED ME FOR THE ACCIDENT SAYING IT WAS NOT THE SECONDARY HOOD LATCHES FAULT BUT THE PRIMARY AND THAT I DID NOT PROPERLY MAINTAIN IT. I NEVER GOT THE CHANCE TO ASK HIM WHAT THE (BLANK) DO I PAY FOR THE DODGE DEALERSHIP TO KEEP MY VEHICLE MAINTAINED, WHICH I NEVER KNEW YOU HAD TO MAINTAIN A HOOD LATCH? EVEN SO THE SECONDARY LATCH WAS THE ISSUE THAT NEVER HELD EVEN IF THE PRIMARY LATCH FAILED. I TALKED TO MY DEALERSHIP AND THEY WERE STUNNED AT THIS, THEY SAID IT WAS OBVIOUS THE SECONDARY HOOD LATCH FAILED AND ONCE RECALLED ALWAYS RECALLED. I WENT AS FAR AS SAYING THEY DID NOT HAVE TO DO THE $2500.00 WORTH OF REPAIRS (ESTIMATED BY THE DODGE DEALERSHIP) I JUST WANTED THE LATCH TO WORK SO I DON'T HAVE TO WORRY ABOUT IT DOING IT AGAIN AND TO FIX THE SPRINGS SO I DO NOT HAVE TO BE A BODY BUILDER TO OPEN AND SHUT MY HOOD AND TO BEND BACK THE METAL AND TOUCH UP THE PAINT SO IT DON'T RUST. (ITS AN OLDER TRUCK BUT DOESN'T HAVE TO LOOK LIKE CRAP OR BE A SAFETY ISSUE. I AM REALLY TICKED OFF AT DODGE AND WANTED TO ALERT YOU TO MY SITUATION. HOW MANY OTHERS HAD THIS HAPPEN AND GOT THE SAME RESPONSE? I MAY EVEN GO TO A NEWS STATION AND PLEAD MY CASE THERE, THAT GUY FOR DODGE REALLY TICKED MY OFF. THANK YOU FOR LISTENING. *TR

ON JANUARY 28 2011, I PURCHASED A 1999 DODGE RAM 1500 FROM HONEST ZIGGY'S. THERE WERE LITTLE THINGS THAT NEEDED TO BE DONE, BUT THAT WAS OKAY WITH US. THEN IN FEBRUARY OF 2011 I WAS GOING DOWN THE ROAD AND MY DRIVER'S DOOR CAME OPEN. COME TO FIND OUT WE HAD TO SPEND $400.00 ON GETTING THE DRIVER'S DOOR FIXED. WE CALLED ZIGGY'S TO LET THEM KNOW AND THEY SAID THAT WE BOUGHT IT "AS IS". I THOUGHT BEFORE THEY PUT A VEHICLE UP FOR SALE THEY HAVE TO MAKE SURE THAT IT IS SAFE TO BE ON THE ROAD. WE HAD TO REPLACE THE DOOR HINGES ON THE DRIVER'S SIDE BECAUSE THEY WERE SO OLD AND WHEN THE DOOR WOULD SHUT IT WAS NOT LINING UP PROPERLY. IT WAS LIKE THAT FOR A LONG TIME BECAUSE IT STARTED TO CRACK. WE HAD TO GO TO A BODY SHOP TO GET IT FIXED. THEY HAD TO CUT OUT AT LEAST QUARTER OF THE DOOR AND REPLACE IT.ZIGGY'S SAID THAT IT WAS OUR PROBLEM AND THAT THEY WERE NOT GOING TO DO ANYTHING. ZIGGY TOLD US THAT THERE WAS NOTHING WRONG WITH IT AND THAT WE CAUSED THE DOOR TO BE LIKE THAT. AND WHEN WE CONFRONTED HIM ABOUT IT HE SAID THAT HE DID NOT KNOW THAT THERE WAS ANYTHING WRONG WITH IT AND HE SAID THAT HE MECHANIC LOOKED AT IT ALSO AND SAID THAT THERE WAS NOTHING WRONG WITH IT.WE NEED TO FIND OUT WHAT RIGHTS WE HAVE TO MAKE SURE THAT THIS DOES NOT HAPPEN TO ANYONE ELSE. WE TOOK IT FOR A TEST DRIVE AND NOTICED THAT THE TRANSMISSION WAS SLIPPING AND WE TOLD ZIGGY ABOUT IT AND HE SAID THAT THERE WAS NOTHING WRONG. WE WOULD LIKE TO KNOW WHAT CAN BE DONE ABOUT THIS. WE JUST DON'T HAVE THE MONEY TO DISH OUT TO FIX THIS TRUCK THAT HE SAID WAS SAFE AND TO BE WORKING PROPERLY. WE ALSO WANT TO KNOW IF THERE SHOULD HAVE BEEN AT LEAST A 30 DAY WARRANTY WITH AN "AS IS" VEHICLE. THE VEHICLE IS UNDER MY WIFE. SHE GOT IT FOR ME TO BACK AND FORTH TO THE DOCTORS SO WE DON'T HAVE TO PUT MUCH MILEAGE ON THE OTHER VEHICLE WE HAVE. *TR

APPROXIMATELY 2 YEARS AFTER THE PURCHASE OF MY THEN BRAND NEW DODGE RAM 1500, THE DASHBOARD BEGAN TO CRACK. THE CRACKS CONTINUED TO GROW IN SIZE AND INCREASE IN NUMBER UNTIL CHUNKS OF THE DASHBOARD BEGAN TO CAVE IN AND POP OUT. CURRENTLY THE DASHBOARD IS EITHER MISSING COMPLETELY IN VERY LARGE SECTIONS, OR CHIPPED, CRACKED AND CAVED IN OTHERS. THERE IS NO WAY THAT THIS WILL NOT CAUSE, OR IS A SAFETY ISSUE IN AN ACCIDENT, OR EVEN JUST UNDER NORMAL OPERATING CONDITIONS. *TR