1999 Dodge RAM 1500

THE TRUCK CONTINUOUSLY PULLS TO THE RIGHT ABOVE FIFTY (50) MILES AN HOUR. AFTER TWO SEPARATE ATTEMPTS TO CORRECT THE ALIGNMENT, THE TRUCK WAS RETURNED TO THE ORIGINAL PLACE OF PURCHASE FOR REPAIR WHERE I WAS TOLD BY THE SERVICE ADVISOR ( TRACY KRUMPLEMAN) THAT BECAUSE MY TRUCK WAS LOWERED IT WON'T BE GUARANTEED TO HOLD AN ALIGNMENT. I THEN STATED THAT THE TRUCK WAS SOLD TO ME WITH THE AFOREMENTIONED SUSPENSION MODIFICATION FROM THE SAME DEALERSHIP THAT HE IS NOW WORKING FOR , AND THE SERVICE ADVISOR IGNORES THIS FACT AND RESTATES THAT THE TRUCK WON'T HOLD AN ALIGNMENT BECAUSE IT'S BEEN LOWERED.*AK

UPON PURCHASING THE VEHICLE IT PULLED TO THE RIGHT. I TOOK THE VEHICLE BACK TO THE DEALER TWO TIMES FOR ALIGNMENT ISSUES AND IT WAS OUT OF ALINGMENT BOTH TIMES AND DURING THE SECOND VISIT I WAS TOLD THAT THE VEHICLE WAS GOING TO PULL DO TO THE WAY THE ROADS ARE BUILT. WHILE CHANGING A FLAT I NOTICES THAT THE UPPER ARM ON THE VEHICLE WAS RUSTING AT THE WELD. I TOOK THE VEHICLE TO THE DEALER AND THEY SAID THERE WAS NOTHING WRONG WITH THE VEHICLES A ARM EVEN WITH THE EVIDENCE OF THE WELD RUSTING AND A VISIBLE CRACK WHICH CAN BE VERIFIED BY SLIDING A THREAD OF STRING THROUGH IT.*AK

THE VEHICLE PULLS TO THE RIGHT SIDE OF THE ROAD AT SPEEDS OVER 50 MPH IF THE STEERING WHEEL IS RELEASED. A CONTINUOUS DOWN FORCE ON THE LEFT SIDE OF THE STEERING WHEEL HAS TO BE MAINTAINED IF THE VEHICLE IS TO REMAIN IN A STRAIGHT LINE DOWN A STRAIGHT ROAD. IF I RELEASE THE STEERING WHEEL WHILE GOING IN A STRAIGHT LINE DOWN THE ROAD, THE STEERING WHEEL WILL ROTATE ABOUT 1/4 INCH IN A CLOCKWISE DIRECTION AND THE VEHICLE LEAVES THE ROAD IN ANYWHERE FROM 3 TO 10 SECONDS DEPENDING ON THE LEVEL OF THE ROAD. THIS ISSUE IS CONSISTENT 100 % OF THE TIME. THE AMOUNT OF DOWNFORCE ON THE LEFT SIDE OF THE STEERING WHEEL TO MAINTAIN THE VEHICLE IN A STRAIGHT DIRECTION DOWN A STRAIGHT ROAD VARIOUS WITH THE LEVEL OF THE ROAD BUT IS CONTINUOUS. THE VEHICLE'S FRONT END HAS BEEN ALIGNED BY THE DEALER FOUR TIMES. I HAVE ALSO GOTTEN AN OPINON ABOUT THE VEHICLES STEERING AND ALIGNMENT FROM A FIRESTONE DEALER. THE DODGE DEALER'S SERVICE MANAGER (BILLY DUNCAN) DID NOT DOCUMENT THE THIRD AND FOURTH ALIGNMENT AND THE SERVICE MANAGER (BILLY DUNCAN) REFUSES TO ACHNOWLEDGE THAT THERE IS A PROBLEM. I SPOKE TO THE DEALERSHIP'S TECHNICIAN (MIKE) THAT PERFORMED THE ALIGNMENT ALL FOUR TIMES AT THE DEALERSHIP. HE STATES THAT THE VEHICLE DOES INDEED PULL TO THE RIGHT AND THAT HE HAS ALIGNED THE VEHICLE FOUR TIMES IN AN ATTEMPT TO CURE THE PROBLEM. HE STATES THAT HE DOES NOT KNOW WHAT IS CAUSING THE PROBLEM AND ON THE FOURTH ALIGNMENT HE HAD TO ADJUST THE FRONT LEFT WHEEL CASTER ADJUSTMENT OUT OF SPECIFICATIONS IN ORDER TO ACHEIVE MARGINAL RESULTS. HE ALSO STATED THAT BECAUSE THE ALIGNMENT IS NOW OUT OF SPECS., I MAY EXPERIENCE AN ADDITIONAL 1/16" TIRE WEAR ON THE LEFT FRONT TIRE DURING THE LIFE OF THE TIRES. I HAD THE ALIGNMENT CHECKED AT A FIRESTONE DEALER PRIOR TO THE THIRD AND FOURTH ALIGNMENT BY THE DEALERSHIP. THE FIRESTONE DEALER SAID THE THE ALIGNMENT WAS IN SPECIFICATIONS, YET THE VEHICLE STILL PULLS TO THE RIGHT. AT THE PRESENT TIME, THE VEHICLE NOW "DRIFTS" TO THE RIGHT SIDE.