1999 Dodge RAM 1500

2 COUNTRY SQUIRE TIRES LT245/75/16 THREW THEIR TREAD BELTS FOR NO REASON WHILE I WAS DRIVING. I WENT TO MY DEALER AND WANTED TO KNOW WHY. THEY SAID THERE IS NOTHING WRONG WITH THE TIRES. I EXPLAINED THAT IF THESE TIRES HAD BEEN ON THE FRONT, I WOULD HAVE BEEN KILLED AND ASKED THEM TO CHECK WITH THE MFG. THEY TOLD ME THEY DIDN'T KNOW WHO THE MFG. WAS AND REPLACED ONE OF THE TIRES WITH ANOTHER COUNTRY SQUIRE 245/75/16. THE OTHER TIRE WAS REPLACED WITH A SUMMIT TIRE WITH SIMILAR TREAD. I PAID FOR BOTH TIRES. WHEN THESE TIRES BLEW MY FENDER WAS DENTED & THE SHROUDS ABOVE THE TIRE WERE DESTROYED. MY MUD FLAPS WERE TORN OFF. DEALER REFUSED TO MAKE ANYTHING RIGHT. TOUGH LUCK. I STILL HAVE THREE OF THESE TIRES ON MY PICKUP. WHAT DO I DO? THESE TIRES HAD ONLY BEEN ON MY PICKUP FOR FOUR MONTHS WHEN I HAD TROUBLE. *AK

SEVERAL CRACKS ALL ALONG DASH BOARD FROM WINDOW SEAL TO FRONT OF AIRBAG/VENT SECTIONS, WHEN I SHOWED THE DEALER WHO I BOUGHT IT FROM, THEY BRUSHED ME OFF LIKE I WAS COMPLAINING OF COSMETIC DAMAGE. I CONSIDER THESE CRACKS A MANUFACTURER DEFECT THAT HOLD VITAL COMPONENTS IF I OR MY PASSENGERS WERE EVER IN A WRECK, MY VEHICLE INTERIOR WAS IN EXCELLENT CONDITION WHEN I BOUGHT IT FROM THE USED LOT IN OCTOBER 2001, I CAN'T SAY THE SAME FOR THE MECHANICS. THE FIRST DAY I HAD TO RETURN IT FOR THE HARMONIC BALANCER, THEN THE EMERG BRAKE LIGHT STAYED ON, THEN THE ABS BRAKE LIGHT WHICH LEAD TO REPLACEMENT OF DRUMS,ROTORS, AND CALIPERS. IN FEB 2003 I HAD TO TAKE IT IN FOR WINDSHIELD WIPER MOTOR BURN OUT, AND THIS LAST MONTH THE WATERPUMP WENT OUT. CAN YOU ADVISE ME AS TO WHAT IS NORMAL WEAR AND TEAR AND WHAT PARTS AREN'T SUPPOSED TO HAVE TO BE REPLACED ON A VEHICLE THAT NOW HAS 82,000 MILES AND REGULAR UPKEEP? AND IF THE SOUND OF AIR BLOWING THRU LOOSE METAL IS WHAT MY TRUCK SHOULD SOUND LIKE WHEN I ACCELERATE FROM A NORMAL STOP? THANK YOU FOR YOUR TIME,AMBER. *AK

THE DASH IN MY DODGE RAM 1500 TRUCK BEGAN WITH A HAIRLINE CRACK AT ABOUT 40,000 MILES. I BEGAN BY TAKING IT TO THE DODGE DEALER, WHO SAID THE REGIONAL SERVICE MANAGER WOULD CALL ME. NO ONE EVER CALLED BACK. SINCE THEN, THE DASH AS LITERALLY FALLEN APART. THE IMMEDIATE SAFETY ISSUES ARE (1) THE AIR BAG AND ITS ABILITY TO DEPLOY, AND (2) PIECES OF THE DASH FLYING APART AND INTO OCCUPANTS IN THE EVENT OF A MOTOR VEHICLE ACCIDENT. I HAVE EMAILED CHRYSLER; AFTER CHRYSLER'S 2ND REPLY, NO ONE WOULD RESPOND VIA EMAIL. I HAVE CALLED CHRYSLER'S TOLL FREE CUSTOMER SUPPORT PHONE LINE. I SPOKE WITH A VERY YOUNG AND ADAMANT YOUNG MAN, WHO REFUSED TO BUDGE ON THE REPLY I OBTAINED VIA EMAIL. HE EVENTUALLY TERMINATED THE CONVERSTATION BY HANGING UP ON ME. NEITHER PARTY (EMAIL OR TOLL FREE SUPPORT LINE) WERE INTERESTED IN ACTUALLY SEEING DIGITAL PHOTOS OF THE PROBLEM. THE PHONE SUPPORT REP, WHEN TOLD OF MY SAFETY CONCERNS, SIMPLY RESPONDED THAT IF I THOUGHT IT WAS SUCH A BIG DEAL THAT I SHOULD GO AHEAD AND REPLACE THE DASH MYSELF. SOME ANSWER! I DID STOP BY THE DEALER (AGAIN) THIS AFTERNOON AND GAVE ME A PIECE OF THE DASH IN THE ERSTWHILE HOPE THAT THE NEW SERVICE MANAGER WILL BEGIN TO WORK THIS PROBLEM. PLEASE HELP. I AM VERY FRUSTRATED AND QUITE SURPRISED AT THE TOTAL LACK OF CHRYSLER CUSTOMER CARE. I CAN AFFORD TO REPLACE THE DASH AT MY EXPENSE (LUCKILY), BUT AM TORN BECAUSE OF CHRYSLER'S REFUSAL TO "DO THE RIGHT THING" AND REPLACE THIS UNSAFE DEFECTIVE PART.WHAT DO YOU SUGGEST I DO?IF YOU WANT THE DIGITAL PHOTOS, I CAN SEND THESE AS WELL.*AK

RUST SPOTS IN 1999 DODGE RAM PICKUP- SERVICE ADVISOR CALLED IT RAIL DUST, BUT WON'T BUFF FROM PAINT. OWNERS SON ACKNOWLEDGES RUST IN PAINT. OWNERS SON AND I TALKED TO OWNER, HE SAID THA THE NEEDS TO GET A MANAFACTURER'S REPRESENTATIVE IN ON IT . WAS TOLD BY OWNERS SON ON FEB 8 CHRYSLER REP WOULD NOT OFFER TO REPLACE TRUCK, BUT HAVE IT REPAINTED. THIS IS UNACCEPTABLE SINCE IT'S A NEW TRUCK WITH 800 MILES, 212 OF WHICH WAS ON ODOMETER ALREADY FROM DEALER . I NEED HELP OR INFORMATION BECAUSE I DON'T WANT A NEW REPAINTED TRUCK. I WANT A REPLACEMENT TRUCK . TRUCK IS NOW AT DEALER PENDING MANAFACTURE REPRESENTATIVE'S DECISION. I DIDNT WANT TO PUT ON A LOT OF MILES SO TOLD DEALER TO KEEP IT. HELP ME WITH THIS PROBLEM. *AK