NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
442 reports48,000 miles · Nov 14, 2011
Exterior Lighting
TL* THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. THE CONTACT STATED THAT CONDENSATION WAS BUILDING UP IN THE HEADLIGHTS, CAUSING DIFFICULTY IN SEEING THE ROADWAY WHEN DRIVING AT NIGHT. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE THE DEALER ADVISED THAT THERE WAS NOTHING THEY COULD DO TO REPAIR THE FAILURE. THE CONTACT STAT…
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TL* THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. THE CONTACT STATED THAT CONDENSATION WAS BUILDING UP IN THE HEADLIGHTS, CAUSING DIFFICULTY IN SEEING THE ROADWAY WHEN DRIVING AT NIGHT. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE THE DEALER ADVISED THAT THERE WAS NOTHING THEY COULD DO TO REPAIR THE FAILURE. THE CONTACT STATED THE CONDENSATION ON THE HEADLIGHTS WOULD NOT ALLOW THE VEHICLE TO PASS THE STATE SAFETY INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 48,000. UPDATED 12/16/11*LJ THE CONSUMER STATED THE HEAD LIGHTS LOOKED AS THOUGH THEY WERE SANDBLASTED. UPDATED 01/19/12
NHTSA ODI #10435498
97,000 miles · Oct 26, 2011
Fuel System, Gasoline
TL* THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHENEVER TURNING THE IGNITION OFF, AN EXTREMELY STRONG ODOR OF FUEL EMITTED INSIDE AND OUTSIDE OF THE VEHICLE. THERE WAS FUEL LEAKAGE VISIBLE ON THE GROUND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND REPAIRED. THE FAILURE RECURRED AND THE MUFFLER …
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TL* THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHENEVER TURNING THE IGNITION OFF, AN EXTREMELY STRONG ODOR OF FUEL EMITTED INSIDE AND OUTSIDE OF THE VEHICLE. THERE WAS FUEL LEAKAGE VISIBLE ON THE GROUND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND REPAIRED. THE FAILURE RECURRED AND THE MUFFLER WAS REPLACED. THE PROBLEM CONTINUED TO OCCUR. THERE WERE TWO DIFFERENT RECALLS RELATED TO THE SIMILAR FAILURE UNDER NHTSA CAMPAIGN ID NUMBERS 03E053000 (FUEL SYSTEM, GASOLINE) 00V268000 (FUEL SYSTEM, GASOLINE: FUEL INJECTION SYSTEM). THE VIN WAS NOT INCLUDED IN THE RECALLS AND THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 97,000. THE VIN WAS UNAVAILABLE.
NHTSA ODI #10432844
128,000 miles · Oct 25, 2011
Fuel System, Gasoline
MY GAS TANK DROPPED ON THE GROUND BECAUSE BOTH BRACKETS HOLDING THE GAS TANK TO THE VEHICLE HAD RUSTED THROUGH. THIS COULD HAVE BEEN A VERY BAD INCIDENT IF I HAD BEEN TRAVELING FASTER ON A ROAD WITH HEAVY TRAFFIC. *TT
NHTSA ODI #10432762
100,000 miles · Sep 27, 2011
Electrical SystemFire
TL* THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. THE CONTACT STATED THE VEHICLE WAS PARKED AND OFF WHEN IT CAUGHT ON FIRE. THE FIRE WAS EXTINGUISHED AND THE FIRE DEPARTMENT CONFIRMED THAT THE FIRE ORIGINATED FROM THE FUSE BOX. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MIL…
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TL* THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. THE CONTACT STATED THE VEHICLE WAS PARKED AND OFF WHEN IT CAUGHT ON FIRE. THE FIRE WAS EXTINGUISHED AND THE FIRE DEPARTMENT CONFIRMED THAT THE FIRE ORIGINATED FROM THE FUSE BOX. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 100,000.
NHTSA ODI #10427619
150,000 miles · Sep 14, 2011
Engine And Engine Cooling
WHILE DRIVING ON A SLUSHY CITY STREET THE SERPENTINE BELT CAME OFF AND I WAS UNABLE TO STEER THE CAR. I WAS STRANDED AND BLOCKING TRAFFIC. I HAD IT TOWED AND THEY PUT THE BELT BACK ON. THE SECOND TIME IT HAPPENED WAS DURING A SEVERE THUNDERSTORM WHEN I DROVE THROUGH A PUDDLE OF WATER THE SERPENTINE BELT AGAIN CAME OFF. THIS …
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WHILE DRIVING ON A SLUSHY CITY STREET THE SERPENTINE BELT CAME OFF AND I WAS UNABLE TO STEER THE CAR. I WAS STRANDED AND BLOCKING TRAFFIC. I HAD IT TOWED AND THEY PUT THE BELT BACK ON. THE SECOND TIME IT HAPPENED WAS DURING A SEVERE THUNDERSTORM WHEN I DROVE THROUGH A PUDDLE OF WATER THE SERPENTINE BELT AGAIN CAME OFF. THIS HAPPENED JUST AS I WAS PULLING ON TO THE HIGHWAY AND I WAS BARELY ABLE TO TURN THE STEERING WHEEL TO PULL CAR OVER ON TO SHOULDER. THANKFULLY, THERE WASN'T A SEMI COMING OR IT COULD HAVE BEEN DEADLY. I WAS JUST INFORMED THERE IS A FIX BY GATES FOR THIS AND WILL BE HAVING IT INSTALLED. *TR *KB
NHTSA ODI #10425475
121,480 miles · Mar 24, 2011
Engine And Engine Cooling
FOR THE 2ND TIME IN LESS THAN A YEAR, THE SERPENTINE BELT CAME OFF THE BELT-TENSIONER IN MY 2000 GRAND CARAVAN SPORT. THIS INCIDENT RESULTS IN POWER STEERING, ENGINE COOLING, AIR CONDITIONING AND OTHER SYSTEMS TO STOP WORKING IMMEDIATELY. BOTH INCIDENTS HAPPENED WHILE DRIVING IN THE RAIN, IT IS AN OBVIOUS DESIGN FLAW WITH CHRY…
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FOR THE 2ND TIME IN LESS THAN A YEAR, THE SERPENTINE BELT CAME OFF THE BELT-TENSIONER IN MY 2000 GRAND CARAVAN SPORT. THIS INCIDENT RESULTS IN POWER STEERING, ENGINE COOLING, AIR CONDITIONING AND OTHER SYSTEMS TO STOP WORKING IMMEDIATELY. BOTH INCIDENTS HAPPENED WHILE DRIVING IN THE RAIN, IT IS AN OBVIOUS DESIGN FLAW WITH CHRYSLER FAMILY OF MINI-VANS. *TR
NHTSA ODI #10392757
Mileage unknown · Mar 10, 2011
Steering
STEERING BELT COMES OFF EVERY TIME IT RAINS. WE HAVE REPLACED BELT, TENSIONER TWO TIMES, AND HAD IT PUT BACK ON CAR AT LEAST 10 - 12 TIMES. WHY ISN'T THIS A RECALL AS THERE ARE MANY PEOPLE REPORTING THE SAME CIRCUMSTANCES. *TR
NHTSA ODI #10389690
100,000 miles · Feb 16, 2011
StructureSuspension
THE DRIVERS SIDE SHOCK TOWER HAS COMPLETELY RUSTED OUT. I HAD A 1996 CARAVAN THAT DID THE SAME THING. THERE ARE MANY REPAIR CAPS THAT WILL HELP STRUCTURAL SUPPORT IF THE RUST HAS NOT SPREAD TOO FAR. UNFORTUNATELY, THIS WILL NOT HELP ME. THE RUST WAS HIDDEN UNDER THE PAINT AND EXTENDS 4-5 INCHES DOWN THE STRUT TOWER. WITH TH…
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THE DRIVERS SIDE SHOCK TOWER HAS COMPLETELY RUSTED OUT. I HAD A 1996 CARAVAN THAT DID THE SAME THING. THERE ARE MANY REPAIR CAPS THAT WILL HELP STRUCTURAL SUPPORT IF THE RUST HAS NOT SPREAD TOO FAR. UNFORTUNATELY, THIS WILL NOT HELP ME. THE RUST WAS HIDDEN UNDER THE PAINT AND EXTENDS 4-5 INCHES DOWN THE STRUT TOWER. WITH THE VEHICLE UNDER WEIGHT AND FROM DRIVING IT, THERE IS NOW A TEAR IN THE METAL ON THE SIDE IF THE STRUT TOWER FROM FRONT TO BACK AT A DOWNWARD ANGLE. THIS MAKES THE VEHICLE UNDRIVEABLE AND A MAJOR SAFETY ISSUE. *TR
NHTSA ODI #10382908
Mileage unknown · Jan 30, 2011
Engine And Engine Cooling
OVER THE PAST 5 YEARS, THE SERPENTINE BELT CONTINUOUSLY SLIPS OFF ON MY VEHICLE. WHEN REPLACING THE BELT, IT WAS NOTICED THAT THE TENSION PULLEY APPEARED TO BE BENT. REPLACED TENSION PULLEY AND ENSURE ALL PULLEYS LINED UP. NEW BELT PLACED ON, BUT WHEN STARTING THE VEHICLE, IT IMMEDIATELY BEGINS TO SLIP OFF AGAIN. OVER THE PA…
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OVER THE PAST 5 YEARS, THE SERPENTINE BELT CONTINUOUSLY SLIPS OFF ON MY VEHICLE. WHEN REPLACING THE BELT, IT WAS NOTICED THAT THE TENSION PULLEY APPEARED TO BE BENT. REPLACED TENSION PULLEY AND ENSURE ALL PULLEYS LINED UP. NEW BELT PLACED ON, BUT WHEN STARTING THE VEHICLE, IT IMMEDIATELY BEGINS TO SLIP OFF AGAIN. OVER THE PAST 3 YEARS ALONE, HAVE REPLACED UPWARDS OF 5 SERPENTINE BELTS AND THE TENSION PULLEY ON MY VEHICLE. *TR
NHTSA ODI #10379617
129,982 miles · Jan 21, 2011
Suspension
THE LEFT STRUT TOWER WAS FOUND BY AN AUTHORIZED DEALER TO NEED REPAIR IN ORDER TO PASS THE STATE INSPECTION. IT APPEARS THAT THIS IS A COMMON PROBLEM AMONG OWNERS OF THIS TYPE VEHICLE AND CERTAINLY A SAFETY CONCERN.
NHTSA ODI #10379148
Official recalls
5Jun 17, 2010
ACCESS OPTIONS IS RECALLING CERTAIN TRUCKS AND VANS BUILT ON FORD E150, E350, TOYOTA SIENNA, AND DODGE GRAND CARAVAN CHASSIS AND EQUIPPED WITH VMI/RICON 6-WAY POWER SEAT BASES. THE SIX WAY POWER SEAT BASE MAY HAVE A DEFECTIVE (COLD) WELD ON THE PIVOT PIN WHICH IS WELDED TO THE SWIVEL PLATE. THE WELD COULD FAIL.
Consequence & remedy
Consequence: THE SEAT OCCUPANT MAY BE INJURED IF THE SEAT BASE PIN WERE TO BREAK.
Remedy: THE SWIVEL PLATE WILL BE REPLACED FREE OF CHARGE IF NECESSARY. THE RECALL BEGAN ON JUNE 8, 2010. OWNERS MAY CONTACT ACCESS OPTION AT 831-722-6804.
Oct 6, 2004
ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL COVERED VEHICLES WITH 70,000 MILES OR LESS. FOR THOSE VEHICLES WITH MORE THAN 70,000 MILES, DAIMLERCHRYSLER WILL OFFER AN EXTENDED LIFETIME WARRANTY UNDER WHICH IT WILL REPLACE THE CLOCKSPRING AT NO CHARGE IF IT FAILS. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. THE RECALL BEGAN ON OCTOBER 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Dec 10, 2003
ON CERTAIN MINIVANS AND 4X2 PICKUP TRUCKS, THE VEHICLE CERTIFICATION LABEL MAY HAVE GROSS AXLE WEIGHT RATINGS (GAWR) THAT EXCEED THE MAXIMUM TIRE LOAD CAPACITY AS DEFINED IN FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS."
Consequence & remedy
Consequence: IMPROPERLY LOADING YOUR VEHICLE CAN CAUSE TIRE FAILURE AND RESULT IN A CRASH.
Remedy: OWNERS WILL BE PROVIDED WITH VEHICLE CERTIFICATION LABEL OVERLAYS CONTAINING CORRECTED INFORMATION RELATIVE TO VEHICLE GAWR AND TIRE SIZE. OWNER NOTIFICATION BEGAN MARCH 1, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.
Mar 7, 2003
CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.
Consequence & remedy
Consequence: THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.
Remedy: DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.
Sep 13, 2000
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3EA04013 · Driver Air Bag Clockspring Failure
Opened Jun 4, 2004 · Closed May 25, 2005
Status: closed (inferred from source dates) · Air Bags:frontal
THE DRIVER AIR BAG CLOCKSPRING CAN DEVELOP AN OPEN-CIRCUIT CONDITION RESULTING IN NONFUNCTIONAL DRIVER-SIDE FRONTAL AIR BAG, HORN, CRUISE CONTROL (IF EQUIPPED), AND/OR STEERING WHEEL RADIO CONTROL (IF EQUIPPED).IN ITS OCTOBER 5, 2004 LETTER TO NHTSA, DAIMLERCHRYSLER STATED THAT IT WILL CONDUCT A SAFETY RECALL AND REPLACE THE CLOCKSPRING ASSEMBLY ON ALL MY 1998.5-2000 DAIMLERCHRYSLER MINIVANS, BUILT BETWEEN MARCH 1998 AND AUGUST 2000, WITH 70,000 MILES OR LESS.IT WILL ALSO PROVIDE A LIFETIME WARRANTY FOR THIS COMPONENT ON MY 1998.5-2000 MINIVANS, REGARDLESS OF MILEAGE.THE DETAILS OF THE CORRECTIVE ACTION ARE DESCRIBED IN DAIMLERCHRYSLER'S LETTER (SEE RECALL NO. 04V-480).THE AGENCY BELIEVES THAT FURTHER EXPENDITURE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS WITH RESPECT TO THOSE VEHICLES COVERED ONLY BY THE LIFETIME WARRANTY.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE PAGE 2 FOR ADDITIONAL INFORMATION.
EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
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