NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
442 reports168,772 miles · Jan 21, 2011
Fuel System, Gasoline
AFTER FILLING MY 2000 DODGE GRAND CARAVAN WITH GASOLINE LAST NIGHT, I HEARD SOMETHING GIVE WAY UNDER THE CAR AS I WAS DRIVING HOME. I DISCOVERED THE BRACKET HOLDING THE GAS TANK UP HAD COME APART. BY THE NEXT MORNING, THE GASOLINE TANK HAD COLLAPSED ONTO THE ROAD. WHEN THE TOW TRUCK CAME TO HAUL IT TO THE REPAIR SHOP, THE FUEL P…
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AFTER FILLING MY 2000 DODGE GRAND CARAVAN WITH GASOLINE LAST NIGHT, I HEARD SOMETHING GIVE WAY UNDER THE CAR AS I WAS DRIVING HOME. I DISCOVERED THE BRACKET HOLDING THE GAS TANK UP HAD COME APART. BY THE NEXT MORNING, THE GASOLINE TANK HAD COLLAPSED ONTO THE ROAD. WHEN THE TOW TRUCK CAME TO HAUL IT TO THE REPAIR SHOP, THE FUEL PUMP PULLED AWAY FROM THE TANK AND DUMPED THE LOAD OF GASOLINE ONTO THE ROAD - A VERY DANGEROUS SITUATION. *TR
NHTSA ODI #10378127
106,242 miles · Jan 14, 2011
Service Brakes, Hydraulic
TL* THE CONTACT OWNS A 2000 DODGE GRAN CARAVAN SPORT. THE CONTACT WAS BRAKING FROM APPROXIMATELY 35 MPH WHEN THE VEHICLE BECAME ABNORMALLY DIFFICULT TO STOP. THE CONTACT STATED THAT THE FAILURE WOULD OCCUR INTERMITTENTLY WHILE DRIVING AT VARIOUS SPEEDS. THE CONTACT, AS A CERTIFIED MECHANIC, REPLACED THE MASTER CYLINDER AND BRAKE…
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TL* THE CONTACT OWNS A 2000 DODGE GRAN CARAVAN SPORT. THE CONTACT WAS BRAKING FROM APPROXIMATELY 35 MPH WHEN THE VEHICLE BECAME ABNORMALLY DIFFICULT TO STOP. THE CONTACT STATED THAT THE FAILURE WOULD OCCUR INTERMITTENTLY WHILE DRIVING AT VARIOUS SPEEDS. THE CONTACT, AS A CERTIFIED MECHANIC, REPLACED THE MASTER CYLINDER AND BRAKE POWER BOOSTER YET THE FAILURE PERSISTED. THE VEHICLE WAS NOT FURTHER REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS THE EXACT SAME AS DESCRIBED IN NHTSA CAMPAIGN ID NUMBER: 06E022000 (SERVICE BRAKES, HYDRAULIC) ON THE 2000 DODGE CARAVAN BUT NOT FOR THE GRAND CARAVAN. THE APPROXIMATE FAILURE MILEAGE WAS 106,242.
NHTSA ODI #10376637
40,000 miles · Dec 18, 2010
Structure
I PURCHASED A USED 2000 DODGE GRAND CARAVAN IN 2005. AT TIME OF PURCHASE THE LEFT FRONT STRUT TOWER HAD NO VISIBLE SIGNS OF DECAY. AS TIME WENT ON, THE STRUT TOWER HAS BEGAN TO RUST COMPLETELY THROUGH WHILE THE RIGHT TOWER IS PERFECTLY FINE. I HAVE FOUND THIS IS A COMMON PROBLEM WITH DODGE CARAVANS OF THIS MODEL YEAR AND IF…
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I PURCHASED A USED 2000 DODGE GRAND CARAVAN IN 2005. AT TIME OF PURCHASE THE LEFT FRONT STRUT TOWER HAD NO VISIBLE SIGNS OF DECAY. AS TIME WENT ON, THE STRUT TOWER HAS BEGAN TO RUST COMPLETELY THROUGH WHILE THE RIGHT TOWER IS PERFECTLY FINE. I HAVE FOUND THIS IS A COMMON PROBLEM WITH DODGE CARAVANS OF THIS MODEL YEAR AND IF THE TOWER FAILS, THE STRUT CAN PUNCH THROUGH CAUSING CATASTROPHIC LOSS OF CONTROL. I HAVE A FAMILY OF 5 AND I AM VERY CONCERNED FOR THEIR WELL-BEING. THERE IS NOTHING WRONG THIS VEHICLE OTHER THAN THE DESCRIBED ISSUE I HAVE MENTIONED HERE. FOR ME PERSONALLY, THIS A HUGE LAWSUIT IN THE MAKING, ESPECIALLY IF ANY MEMBER OF MY FAMILY IS ENDANGERED. I AM THE SECOND OWNER OF THIS VEHICLE. REGARDLESS, IF SOMETHING HAPPENS TO ANY MEMBER OF MY FAMILY DUE TO THIS KNOWN DEFECT WHICH I JUST FOUND OUT ABOUT, I CAN GUARANTEE YOU WITH 100% PERCENT CERTAINTY THAT I WILL FIGHT THIS IN COURT. I WOULD LIKE TO BE CONTACTED REGARDING THIS ISSUE AS SOON AS POSSIBLE. I AM VERY CONCERNED OVER THIS, AND MY DECISION TO TAKE LEGAL ACTION AND WHETHER OR NOT I EVER PURCHASE ANOTHER DODGE PRODUCT AGAIN HINGES ON ANY ASSISTANCE THAT I MAY OR MAY NOT RECEIVE. I WILL PROVIDE VIN # AND ANY OTHER INFORMATION NEEDED ONCE I AM CONTACTED. *TR
NHTSA ODI #10371146
129,989 miles · Dec 7, 2010
Exterior Lighting
TL* THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. THE CONTACT WAS REVERSING LESS THAN 5 MPH INTO A RESIDENTIAL DRIVEWAY WHEN THE CONTACT NOTICED THAT THE TAILLIGHTS WERE NOT ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY WHERE IT WAS DIAGNOSED THAT THE BACK UP SWITCH HAD FAILED. THE MECHANIC ADVISED THAT THE SWITCH…
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TL* THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. THE CONTACT WAS REVERSING LESS THAN 5 MPH INTO A RESIDENTIAL DRIVEWAY WHEN THE CONTACT NOTICED THAT THE TAILLIGHTS WERE NOT ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY WHERE IT WAS DIAGNOSED THAT THE BACK UP SWITCH HAD FAILED. THE MECHANIC ADVISED THAT THE SWITCH WAS LOCATED WITHIN THE TRANSMISSION AND THE ENTIRE TRANSMISSION WOULD NEED TO BE REMOVED TO PERFORM THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 129.989. UPDATED 02/01/11*LJ THE CONSUMER STATED CHRYSLER PAID FOR 1/2 OF THE REPAIRS. UPDATED 03/23/11
NHTSA ODI #10369517
64,744 miles · Oct 26, 2010
Electrical System
REPEATEDLY THE ENTIRE INSTRUMENT PANEL GOES DEAD-NO SPEEDOMETER, ODOMETER, OR OTHER GAUGES VISIBLE, ALSO THE GEARSHIFT INDICATOR LIGHTS GO DEAD. HAVE REPLACED ENTIRE COMPUTER AT HIGH EXPENSE, THEN HAD RECURRENCE OF PROBLEM. HAVE TAKEN VAN TO DODGE DEALER BUT WERE UNABLE TO ISOLATE PROBLEM. ON DODGE FORUM THIS IS A RECURRENT DE…
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REPEATEDLY THE ENTIRE INSTRUMENT PANEL GOES DEAD-NO SPEEDOMETER, ODOMETER, OR OTHER GAUGES VISIBLE, ALSO THE GEARSHIFT INDICATOR LIGHTS GO DEAD. HAVE REPLACED ENTIRE COMPUTER AT HIGH EXPENSE, THEN HAD RECURRENCE OF PROBLEM. HAVE TAKEN VAN TO DODGE DEALER BUT WERE UNABLE TO ISOLATE PROBLEM. ON DODGE FORUM THIS IS A RECURRENT DEFECT IN THESE CARS-SEE LINK HTTP://WWW.TOPIX.COM/FORUM/AUTOS/DODGE-CARAVAN/T4AJES74F3AC3VOAB. *TR
NHTSA ODI #10362434
Mileage unknown · Oct 25, 2010
Tires
TL*THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN EQUIPPED WITH BRIDGESTONE INSIGNIA SE200 15/65/R16 DOT 5056VE203709. THE TIRES WERE GUARANTEED FOR 65,000 MILES BUT THE FRONT DRIVER SIDE TREAD SEPARATED WHILE THE CONTACT WAS DRIVING 75 MPH WITH 24,000 MILES ON THEM. THE FAILURE MILEAGE WAS APPROXIMATELY 24,000.
NHTSA ODI #10362312
80,000 miles · Sep 23, 2010
StructureSuspension
TOOK MY VAN IN TO THE SHOP BECAUSE I WAS HEARING A NOISE IN THE FRONT END WHEN I DRIVE IT. THEY TOLD ME THAT THE FRONT STRUT HOUSING COVER HAD RUSTED AND THAT THE STRUT COULD NOW GO THROUGH THE HOOD AND WINDSHIELD WHILE DRIVING. THAT THIS IS NOT THE FIRST TIME THAT THEY HAVE SEEN THIS AND THAT A KIT HAS BEEN MADE TO REPAIR IT. …
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TOOK MY VAN IN TO THE SHOP BECAUSE I WAS HEARING A NOISE IN THE FRONT END WHEN I DRIVE IT. THEY TOLD ME THAT THE FRONT STRUT HOUSING COVER HAD RUSTED AND THAT THE STRUT COULD NOW GO THROUGH THE HOOD AND WINDSHIELD WHILE DRIVING. THAT THIS IS NOT THE FIRST TIME THAT THEY HAVE SEEN THIS AND THAT A KIT HAS BEEN MADE TO REPAIR IT. HOWEVER IT HAS TO BE WELDED TO THE FRAME OF THE VAN AND IT COULD COST UP TO $500.00 JUST TO FIX THIS PROBLEM AND I CAN NOT EVEN FIX THE STRUT UNTIL THIS IS TAKEN CARE OF. MAKING OTHER PARTS NEEDING TO BE FIXED BECAUSE OF IT. I NOTICED SOME TIME AGO THAT THIS WAS RUSTING BUT THOUGHT NOTHING OF IT NOT BEING A MECHANIC AND ALL. I DIDN'T THINK THAT THIS WAS AN IMPORTANT PART SINCE IT WAS UNDER THE HOOD I COULDN'T FIGURE OUT WHY IT WOULD RUST. I WAS TOLD THAT IT WAS A DEFECT THAT DODGE HAS KNOWN ABOUT AND THAT IS WHY THEY CAME UP WITH THE REPAIR KIT. THAT UNLESS SOMEONE DIES DODGE IS NOT GOING TO DO ANYTHING ABOUT IT. I SURE HOPE THAT NOTHING HAPPENS TO ANYONE BEFORE DODGE DECIDES TO DO SOMETHING. I CAN NOT BELIEVE THAT THERE ARE ALREADY COMPLAINS ON THIS SITE AND THE NHTSA HAS NOT DONE ANYTHING ABOUT IT. I DID CALL THE CONSUMER CENTER AT DODGE AND OPENED A COMPLAINT THERE SOMEONE SHOULD CALL ME TOMORROW. I JUST HOPE THAT THEY ARE WILLING TO FIX THIS AT NO COST OR NO INJURY TO ME, MY FAMILY OR ANYONE ELSE THAT COULD BE EFFECTED DO TO THIS PROBLEM. I HOPE IF ANYONE ELSE HAS THIS PROBLEM THEY REPORT IT ALSO THAT IS THE ONLY WAY WE CAN GET ANYONE TO RESOLVE THIS ISSUE. I SURE DO NOT WANT TO GET RID OF MY VAN NOR CAN I AFFORD TO RIGHT NOW. MY VAN HAS BEEN GREAT AND VERY DEPENDABLE UNTIL THIS PROBLEM. I SURE HOPE DODGE OR NHTSA STANDS BY ME AND FIXES THIS PROBLEM!!!!!!!!!!!! *TR
NHTSA ODI #10357246
1,400,003 miles · Jul 28, 2010
Service Brakes, HydraulicCrash
ANTI LOCK BRAKES WOULDN'T TURN ON, AS A RESULT I GOT INTO A FENDER BENDER. *TR
NHTSA ODI #10345936
46,000 miles · Jul 21, 2010
Exterior Lighting
TL*THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE HEADLIGHTS WERE NOT CLEAR AND LOOKED LIKE THE HAD BEEN SAND BLASTED. THE CONTACT STATED IT AFFECTS HIS VISION WHILE DRIVING. THE CONTACT HAD NOT TAKEN THE VEHICLE TO A DEALER WHEN AND WAS CONCERNED THAT THE FAILURE WAS NOT A RECALL. THE VIN WAS NOT AVAI…
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TL*THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE HEADLIGHTS WERE NOT CLEAR AND LOOKED LIKE THE HAD BEEN SAND BLASTED. THE CONTACT STATED IT AFFECTS HIS VISION WHILE DRIVING. THE CONTACT HAD NOT TAKEN THE VEHICLE TO A DEALER WHEN AND WAS CONCERNED THAT THE FAILURE WAS NOT A RECALL. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 46,000.
NHTSA ODI #10344485
100,000 miles · Jun 29, 2010
Exterior Lighting
TL*THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. WHILE DRIVING AT VARIOUS SPEEDS. THE LENS COVERS ON THE HEADLIGHTS FOG UP AND LOOKS LIKE THEERE IS CONDENSATION IN THE HEADLIGHTS. THE DEALER WAS CONTACTED AND THEY STATED THAT THEY WILL TAKE NOTE OF IT AND CALL HER BACK. THEY ALSO RECOMMENDED THAT SHE HAVE THEM COMPOUNDED. THE…
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TL*THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. WHILE DRIVING AT VARIOUS SPEEDS. THE LENS COVERS ON THE HEADLIGHTS FOG UP AND LOOKS LIKE THEERE IS CONDENSATION IN THE HEADLIGHTS. THE DEALER WAS CONTACTED AND THEY STATED THAT THEY WILL TAKE NOTE OF IT AND CALL HER BACK. THEY ALSO RECOMMENDED THAT SHE HAVE THEM COMPOUNDED. THE HEADLIGHTS HAVE BEEN REPLACED WITH NEW ONES . THE FAILURE MILEAGE WAS 100000 AND CURRENT MILEAGE WAS 205000.
NHTSA ODI #10340597
Official recalls
5Jun 17, 2010
ACCESS OPTIONS IS RECALLING CERTAIN TRUCKS AND VANS BUILT ON FORD E150, E350, TOYOTA SIENNA, AND DODGE GRAND CARAVAN CHASSIS AND EQUIPPED WITH VMI/RICON 6-WAY POWER SEAT BASES. THE SIX WAY POWER SEAT BASE MAY HAVE A DEFECTIVE (COLD) WELD ON THE PIVOT PIN WHICH IS WELDED TO THE SWIVEL PLATE. THE WELD COULD FAIL.
Consequence & remedy
Consequence: THE SEAT OCCUPANT MAY BE INJURED IF THE SEAT BASE PIN WERE TO BREAK.
Remedy: THE SWIVEL PLATE WILL BE REPLACED FREE OF CHARGE IF NECESSARY. THE RECALL BEGAN ON JUNE 8, 2010. OWNERS MAY CONTACT ACCESS OPTION AT 831-722-6804.
Oct 6, 2004
ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL COVERED VEHICLES WITH 70,000 MILES OR LESS. FOR THOSE VEHICLES WITH MORE THAN 70,000 MILES, DAIMLERCHRYSLER WILL OFFER AN EXTENDED LIFETIME WARRANTY UNDER WHICH IT WILL REPLACE THE CLOCKSPRING AT NO CHARGE IF IT FAILS. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. THE RECALL BEGAN ON OCTOBER 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Dec 10, 2003
ON CERTAIN MINIVANS AND 4X2 PICKUP TRUCKS, THE VEHICLE CERTIFICATION LABEL MAY HAVE GROSS AXLE WEIGHT RATINGS (GAWR) THAT EXCEED THE MAXIMUM TIRE LOAD CAPACITY AS DEFINED IN FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS."
Consequence & remedy
Consequence: IMPROPERLY LOADING YOUR VEHICLE CAN CAUSE TIRE FAILURE AND RESULT IN A CRASH.
Remedy: OWNERS WILL BE PROVIDED WITH VEHICLE CERTIFICATION LABEL OVERLAYS CONTAINING CORRECTED INFORMATION RELATIVE TO VEHICLE GAWR AND TIRE SIZE. OWNER NOTIFICATION BEGAN MARCH 1, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.
Mar 7, 2003
CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.
Consequence & remedy
Consequence: THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.
Remedy: DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.
Sep 13, 2000
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3EA04013 · Driver Air Bag Clockspring Failure
Opened Jun 4, 2004 · Closed May 25, 2005
Status: closed (inferred from source dates) · Air Bags:frontal
THE DRIVER AIR BAG CLOCKSPRING CAN DEVELOP AN OPEN-CIRCUIT CONDITION RESULTING IN NONFUNCTIONAL DRIVER-SIDE FRONTAL AIR BAG, HORN, CRUISE CONTROL (IF EQUIPPED), AND/OR STEERING WHEEL RADIO CONTROL (IF EQUIPPED).IN ITS OCTOBER 5, 2004 LETTER TO NHTSA, DAIMLERCHRYSLER STATED THAT IT WILL CONDUCT A SAFETY RECALL AND REPLACE THE CLOCKSPRING ASSEMBLY ON ALL MY 1998.5-2000 DAIMLERCHRYSLER MINIVANS, BUILT BETWEEN MARCH 1998 AND AUGUST 2000, WITH 70,000 MILES OR LESS.IT WILL ALSO PROVIDE A LIFETIME WARRANTY FOR THIS COMPONENT ON MY 1998.5-2000 MINIVANS, REGARDLESS OF MILEAGE.THE DETAILS OF THE CORRECTIVE ACTION ARE DESCRIBED IN DAIMLERCHRYSLER'S LETTER (SEE RECALL NO. 04V-480).THE AGENCY BELIEVES THAT FURTHER EXPENDITURE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS WITH RESPECT TO THOSE VEHICLES COVERED ONLY BY THE LIFETIME WARRANTY.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE PAGE 2 FOR ADDITIONAL INFORMATION.
EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available