Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
190–25K
4425–50K
5450–75K
3875–100K
64100–150K
29150K+
248 reports with mileage · 194 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Power Train. Review the 95 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine And Engine Cooling. Review the 76 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Suspension. Review the 56 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
27 crash reports13 fire reports15 injury reports
What owners actually said
442 reports
130,000 miles · Oct 10, 2012
Engine And Engine Cooling
THE SERPENTINE BELT COMES OFF WHENEVER IT RAINS. I HAVE HAD THE BELT, HARMONIC BALANCER AND THE TENSIONER ARM (2 X'S) REPLACED BUT IT STILL COMES OFF IN THE RAIN. I HAVE SINCE FOUND OUT THAT THIS IS A VERY COMMON PROBLEM WITH THIS CAR. THIS IS DANGEROUS. I LOST CONTROL OF THE CAR MOMENTARILY EACH TIME AND HAD NEAR ACCIDENTS. LUC…
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THE SERPENTINE BELT COMES OFF WHENEVER IT RAINS. I HAVE HAD THE BELT, HARMONIC BALANCER AND THE TENSIONER ARM (2 X'S) REPLACED BUT IT STILL COMES OFF IN THE RAIN. I HAVE SINCE FOUND OUT THAT THIS IS A VERY COMMON PROBLEM WITH THIS CAR. THIS IS DANGEROUS. I LOST CONTROL OF THE CAR MOMENTARILY EACH TIME AND HAD NEAR ACCIDENTS. LUCKILY I WAS STRONG ENOUGH TO STEER THE CAR OFF THE ROAD. BUT A SMALL WOMAN WOULD PROBABLY NOT BE ABLE TO. THIS SHOULD BE A RECALL NOT SOMETHING THE OWNER SHOULD HAVE TO PAY FOR. *TR
NHTSA ODI #10479543
Mileage unknown · Sep 6, 2012
Exterior Lighting
SHOULD A VEHICLE OWNER CONTINUE TO KEEP THEIR OLDER VEHICLES THE HEADLAMPS ON MANY VEHICLES HAVE PLASTIC FACES THAT BECOME ETCHED OVER TIME MAKING IT IMPOSSIBLE TO DRIVE THE VEHICLE AT NIGHT WITHOUT PUTTING ON THE HIGH BEAMS. HENCE NIGHT DRIVING HAS BECOME HAZARDOUS FOR THESE VEHICLES AND TO OTHERS. THE KITS TO CLEAN THEM DO NOT…
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SHOULD A VEHICLE OWNER CONTINUE TO KEEP THEIR OLDER VEHICLES THE HEADLAMPS ON MANY VEHICLES HAVE PLASTIC FACES THAT BECOME ETCHED OVER TIME MAKING IT IMPOSSIBLE TO DRIVE THE VEHICLE AT NIGHT WITHOUT PUTTING ON THE HIGH BEAMS. HENCE NIGHT DRIVING HAS BECOME HAZARDOUS FOR THESE VEHICLES AND TO OTHERS. THE KITS TO CLEAN THEM DO NOT WORK. THE ENTIRE HEADLAMP ON THE VEHICLES NEED TO BE REPLACED TO CORRECT THIS PROBLEM AND THAT COSTS HUNDREDS OF DOLLARS. IT IS NOT SO SIMPLE AS TO JUST REPLACE A PLASTIC COVER. THE VEHICLE MANUFACTURERS SHOULD REPLACE THEM FREE OF CHARGE. PLASTIC DOESN'T REMAIN CLEAR AND VISIBLE SPECIFICALLY IN THE NORTHEAST WHERE SALT AND SAND ARE APPLIED TO THE ROADS FOR WINTER DRIVING. HIGHWAY DRIVING IS HAVEC ON PLASTIC ALSO. ARE THE STATS UP FOR NIGHT DRIVING ACCIDENTS??? *TR
NHTSA ODI #10474087
78,000 miles · Jul 31, 2012
Engine
TL* THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE, WHERE A CERTIFIED MECHANIC DETECTED THAT THE SERPENTINE BELT DISLODGED AND WAS RECONNECTED SECURELY. THE FAILURE OCCURRED AT VARIOUS S…
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TL* THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE, WHERE A CERTIFIED MECHANIC DETECTED THAT THE SERPENTINE BELT DISLODGED AND WAS RECONNECTED SECURELY. THE FAILURE OCCURRED AT VARIOUS SPEEDS. THE SERPENTINE BELT WAS REPLACED SEVEN TIMES BY AN INDEPENDENT MECHANIC AND THE PROBLEM CONTINUED TO OCCUR. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 78,000. THE VIN WAS UNAVAILABLE.
NHTSA ODI #10468392
Mileage unknown · Jul 25, 2012
Service Brakes
WHILE DRIVING @ 35 MPH I TRIED TO APPLY MY BRAKES AND THE PEDAL WENT TO THE FLOOR. I WAS ABLE TO GET THE CAR STOPPED AND OFF THE ROADWAY. WHEN I LOOKED UNDER MY VAN I HAD LOST ALL BRAKE FLUID. I WAS TOWED TO A REPAIR SHOP AND INFORMED THE BRAKE LINES BURST. THIS VAN HAS BEEN IN THE FAMILY SINCE 2003. EVERY YEAR THE BRAKE LINES M…
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WHILE DRIVING @ 35 MPH I TRIED TO APPLY MY BRAKES AND THE PEDAL WENT TO THE FLOOR. I WAS ABLE TO GET THE CAR STOPPED AND OFF THE ROADWAY. WHEN I LOOKED UNDER MY VAN I HAD LOST ALL BRAKE FLUID. I WAS TOWED TO A REPAIR SHOP AND INFORMED THE BRAKE LINES BURST. THIS VAN HAS BEEN IN THE FAMILY SINCE 2003. EVERY YEAR THE BRAKE LINES MUST BE REPLACED. THIS SHOULD NOT BE. THANKS TO MY EXPERTISE I WAS ABLE TO PREVENT AN ACCIDENT TODAY. WAS I LUCKY??? *TR
NHTSA ODI #10467707
83,730 miles · Jun 16, 2012
SteeringSuspension
DRIVERS-SIDE FRONT STRUT CAP RUSTED. THE RUST IS AT THE TOP OF THE STRUT CAP HOUSING AND HAS NOT BROKEN THROUGH YET. I WENT ON-LINE TO RESEARCH THIS ISSUE AND SEE THAT THERE ARE MANY OWNERS OF THE SAME 2000 CARAVAN WITH THE VERY SAME ISSUE. SOME WITH EXTREME RUST. IF THIS FAILS DURING DRIVING, THERE IS A EXTREME HIGH CHANCE OF A…
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DRIVERS-SIDE FRONT STRUT CAP RUSTED. THE RUST IS AT THE TOP OF THE STRUT CAP HOUSING AND HAS NOT BROKEN THROUGH YET. I WENT ON-LINE TO RESEARCH THIS ISSUE AND SEE THAT THERE ARE MANY OWNERS OF THE SAME 2000 CARAVAN WITH THE VERY SAME ISSUE. SOME WITH EXTREME RUST. IF THIS FAILS DURING DRIVING, THERE IS A EXTREME HIGH CHANCE OF AN ACCIDENT. I AM SURPRISED THAT THERE IS NO RECALL ON THIS ISSUE. I AM NOT A STRUCTURAL ENGINEER BUT BY ALL ACCOUNTS, THIS IS A SAFETY ISSUE THAT SHOULD BE A RECALL ISSUE. DOES IT TAKE ONE OR MORE ACCIDENTS BEFORE THIS BECOMES A RECALL ISSUE? *JB
NHTSA ODI #10461952
158,000 miles · May 17, 2012
Suspension
THE STRUT TOWERS ARE SO BADLY RUSTED THAT I AM AFRAID TO HIT A BUMP. THE DRIVER'S SIDE STRUT TOWER IS CORRODED AND FLAKING. THERE ARE GAPS WHERE I CAN SEE THROUGH TO THE UNDERSIDE. THIS IS A SAFETY ISSUE AND MY VEHICLE WILL NOT PASS INSPECTION UNTIL I SHELL OUT $400 FOR SOMEONE TO WELD A CAP ON (JUST ONE SIDE). THIS IS A KNOW…
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THE STRUT TOWERS ARE SO BADLY RUSTED THAT I AM AFRAID TO HIT A BUMP. THE DRIVER'S SIDE STRUT TOWER IS CORRODED AND FLAKING. THERE ARE GAPS WHERE I CAN SEE THROUGH TO THE UNDERSIDE. THIS IS A SAFETY ISSUE AND MY VEHICLE WILL NOT PASS INSPECTION UNTIL I SHELL OUT $400 FOR SOMEONE TO WELD A CAP ON (JUST ONE SIDE). THIS IS A KNOWN PROBLEM, YET THE COMPANY HAS NOT ISSUED A RECALL OR ANYTHING. *TR
NHTSA ODI #10458828
Mileage unknown · Feb 29, 2012
Electrical System
HI I OWN A 2000 DODGE GRAND CARAVAN.HAVE BEEN HAVING PROBLEMS FOR ABOUT A YR. TRIED CONTACTING DODGE THEY SAID THEY COULDN'T HELP ME OR GIVE ME ANY SUGGESTIONS. THEY SAID BECAUSE THE VAN HAS A LOT OF MILES. I WENT ONLINE TO RESEARCH THE PROBLEM. APPARENTLY A LOT OF PEOPLE ARE HAVING THE SAME ISSUES AS ME.I DID HAVE MY MECHANIC C…
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HI I OWN A 2000 DODGE GRAND CARAVAN.HAVE BEEN HAVING PROBLEMS FOR ABOUT A YR. TRIED CONTACTING DODGE THEY SAID THEY COULDN'T HELP ME OR GIVE ME ANY SUGGESTIONS. THEY SAID BECAUSE THE VAN HAS A LOT OF MILES. I WENT ONLINE TO RESEARCH THE PROBLEM. APPARENTLY A LOT OF PEOPLE ARE HAVING THE SAME ISSUES AS ME.I DID HAVE MY MECHANIC CHK IT OUT. HE COULD NOT RESOLVE THE ISSUE AFTER 1WK. IT STARTED WITH A DEAD BATTERY,THE GAUGES ON THE DASHBOARD SOMETIMES NOT WORKING,THE AC IS BLOWING HOT AIR OR NOT WORKING AT ALL AND THE DRIVERS SIDE WINDOW NOT GOING DOWN.NOW NONE OF THE GAUGES WORK INCLUDING MY GAS GAUGES, SPEEDOMETER,AIR,WINDOW,CAR TEMP AND THE LIGHTS STAY ON WHEN I TURN THE CAR ON. I AM A SINGLE MOM I CANNOT PAY RIDICULOUS AMOUNTS OF MONEY FOR THEM TO FIGURE IT OUT. THERE ARE A LOT OF PEOPLE ON THE INTERNET THAT HAVE THE SAME ISSUES BUT HAVE NOT ADDRESSED THE ISSUE WITH DODGE. SOMEONE NEEDS TO DO SOMETHING ABOUT THIS ISSUE. THIS IS VERY DANGEROUS I HAVE RUN OUT OF GAS ON THE HIGHWAY AND ON A ROAD WHERE GAS IS NOT OFF THE EXIT. I AM A MOTHER OF TWO AND THAT'S NOT SAFE. PLEASE SEE IF YOU COULD HELP ME. THANK YOU *TR
NHTSA ODI #10449661
110,000 miles · Feb 27, 2012
Engine And Engine Cooling
TL* THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE ENGINE SERPENTINE BELT FAILED. THE SERPENTINE BELT DETACHED EACH TIME A WATER PUDDLE WAS DRIVEN OVER. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THAT A SHIELD BE PLACED OVER THE SERPENTINE BELT.…
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TL* THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE ENGINE SERPENTINE BELT FAILED. THE SERPENTINE BELT DETACHED EACH TIME A WATER PUDDLE WAS DRIVEN OVER. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THAT A SHIELD BE PLACED OVER THE SERPENTINE BELT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DEALER INSTALLED THE SHIELD COVER OVER THE SERPENTINE BELT. THE FAILURE MILEAGE WAS 110,000 AND THE CURRENT MILEAGE WAS 130,000.
NHTSA ODI #10449414
126,000 miles · Jan 5, 2012
Engine And Engine Cooling
TL* THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 25 MPH IN WET WEATHER SHE SUDDENLY LOSS POWER STEERING, AND HEAT MALFUNCTIONED. THE MECHANIC WAS CONTACTED, DIAGNOSED THE FAILURE AT THE SCENE AND ADVISED HER THAT THE SERPENTINE BELT CAME OFF AND NEEDED TO BE REPLACED. THE SERPENTINE…
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TL* THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 25 MPH IN WET WEATHER SHE SUDDENLY LOSS POWER STEERING, AND HEAT MALFUNCTIONED. THE MECHANIC WAS CONTACTED, DIAGNOSED THE FAILURE AT THE SCENE AND ADVISED HER THAT THE SERPENTINE BELT CAME OFF AND NEEDED TO BE REPLACED. THE SERPENTINE BELT WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 126,000.
NHTSA ODI #10442485
152,000 miles · Nov 16, 2011
StructureSuspension
STRUT TOWER ON THIS VAN IS ALMOST COMPLETELY RUSTED. TO CONTINUE DRIVING IT PRESENTS A SERIOUS ROAD HAZARD FOR I AND MY FAMILY! *TR
ACCESS OPTIONS IS RECALLING CERTAIN TRUCKS AND VANS BUILT ON FORD E150, E350, TOYOTA SIENNA, AND DODGE GRAND CARAVAN CHASSIS AND EQUIPPED WITH VMI/RICON 6-WAY POWER SEAT BASES. THE SIX WAY POWER SEAT BASE MAY HAVE A DEFECTIVE (COLD) WELD ON THE PIVOT PIN WHICH IS WELDED TO THE SWIVEL PLATE. THE WELD COULD FAIL.
Consequence & remedy
Consequence: THE SEAT OCCUPANT MAY BE INJURED IF THE SEAT BASE PIN WERE TO BREAK.
Remedy: THE SWIVEL PLATE WILL BE REPLACED FREE OF CHARGE IF NECESSARY. THE RECALL BEGAN ON JUNE 8, 2010. OWNERS MAY CONTACT ACCESS OPTION AT 831-722-6804.
ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL COVERED VEHICLES WITH 70,000 MILES OR LESS. FOR THOSE VEHICLES WITH MORE THAN 70,000 MILES, DAIMLERCHRYSLER WILL OFFER AN EXTENDED LIFETIME WARRANTY UNDER WHICH IT WILL REPLACE THE CLOCKSPRING AT NO CHARGE IF IT FAILS. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. THE RECALL BEGAN ON OCTOBER 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
ON CERTAIN MINIVANS AND 4X2 PICKUP TRUCKS, THE VEHICLE CERTIFICATION LABEL MAY HAVE GROSS AXLE WEIGHT RATINGS (GAWR) THAT EXCEED THE MAXIMUM TIRE LOAD CAPACITY AS DEFINED IN FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS."
Consequence & remedy
Consequence: IMPROPERLY LOADING YOUR VEHICLE CAN CAUSE TIRE FAILURE AND RESULT IN A CRASH.
Remedy: OWNERS WILL BE PROVIDED WITH VEHICLE CERTIFICATION LABEL OVERLAYS CONTAINING CORRECTED INFORMATION RELATIVE TO VEHICLE GAWR AND TIRE SIZE. OWNER NOTIFICATION BEGAN MARCH 1, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.
CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.
Consequence & remedy
Consequence: THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.
Remedy: DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3
EA04013 · Driver Air Bag Clockspring Failure
Opened Jun 4, 2004 · Closed May 25, 2005
Status: closed (inferred from source dates) · Air Bags:frontal
THE DRIVER AIR BAG CLOCKSPRING CAN DEVELOP AN OPEN-CIRCUIT CONDITION RESULTING IN NONFUNCTIONAL DRIVER-SIDE FRONTAL AIR BAG, HORN, CRUISE CONTROL (IF EQUIPPED), AND/OR STEERING WHEEL RADIO CONTROL (IF EQUIPPED).IN ITS OCTOBER 5, 2004 LETTER TO NHTSA, DAIMLERCHRYSLER STATED THAT IT WILL CONDUCT A SAFETY RECALL AND REPLACE THE CLOCKSPRING ASSEMBLY ON ALL MY 1998.5-2000 DAIMLERCHRYSLER MINIVANS, BUILT BETWEEN MARCH 1998 AND AUGUST 2000, WITH 70,000 MILES OR LESS.IT WILL ALSO PROVIDE A LIFETIME WARRANTY FOR THIS COMPONENT ON MY 1998.5-2000 MINIVANS, REGARDLESS OF MILEAGE.THE DETAILS OF THE CORRECTIVE ACTION ARE DESCRIBED IN DAIMLERCHRYSLER'S LETTER (SEE RECALL NO. 04V-480).THE AGENCY BELIEVES THAT FURTHER EXPENDITURE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS WITH RESPECT TO THOSE VEHICLES COVERED ONLY BY THE LIFETIME WARRANTY.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE PAGE 2 FOR ADDITIONAL INFORMATION.
EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
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