NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
78 reports70,000 miles · Oct 26, 2015
Electrical SystemFuel/propulsion System
THE TIPM MODULE WAS FAULTY, CAUSING THE FUEL PUMP TO EITHER NOT ENGAGE WHEN TRYING TO START THE VEHICLE, OR CUT OUT WHILE THE VEHICLE WAS IN MOTION, OTHER TIMES THE FUEL PUMP WOULD REMAIN ON AFTER TURNING OFF THE VEHICLE...PUMPING GASOLINE FUMES INTO OUR GARAGE FOR LONG PERIODS OF TIME. DODGE REFUSED TO ACKNOWLEDGE THAT THIS WA…
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THE TIPM MODULE WAS FAULTY, CAUSING THE FUEL PUMP TO EITHER NOT ENGAGE WHEN TRYING TO START THE VEHICLE, OR CUT OUT WHILE THE VEHICLE WAS IN MOTION, OTHER TIMES THE FUEL PUMP WOULD REMAIN ON AFTER TURNING OFF THE VEHICLE...PUMPING GASOLINE FUMES INTO OUR GARAGE FOR LONG PERIODS OF TIME. DODGE REFUSED TO ACKNOWLEDGE THAT THIS WAS A TIPM FAILURE AND INSTEAD TRIED TO CONVINCE ME TO REPLACE THE FUEL PUMP MULTIPLE TIMES...WE DID REPLACE THE FUEL PUMP ONCE WHICH HAD NOT AFFECT ON THIS ISSUE.
NHTSA ODI #10786025
Mileage unknown · Oct 23, 2015
Fuel/propulsion System
VAN CRANKS BUT WON'T START. HAVE TO TRY TO CRANK IT MULTIPLE TIMES BEFORE IT WILL START. HAVE REPLACED BATTERY AND FUEL PUMP.
NHTSA ODI #10785624
107,401 miles · Oct 19, 2015
EngineFuel/propulsion System
VEHICLE RANDOMLY WILL CRANK EXCESSIVELY AND NOT START; ONCE STARTED WILL SPUTTER OUT AND DIE. FIRST OCCURRED ON 11/18/14. REPAIRED AT NO CHARGE. WAS TOLD THAT RECALL ON SAME ENGINE (3.6 LITER) IN JEEP LINE BUT HADN'T HAPPEN YET ON DODGE CARAVAN. REPLACED FUEL PUMP (CUSTOMER PAID) AND DIDN'T FIX PROBLEM
NHTSA ODI #10783233
60,000 miles · Sep 29, 2015
Electrical System
2011 DODGE CARAVAN, WON'T START AND WILL DIE WHILE DRIVING. OCCURS 95% OF THE TIME WHEN STARTING OR DRIVING VEHICLE. REPLACED FUEL PUMP AND PROBLEM WAS NOT FIXED. NEXT THING TO CHANGE IS THE RELAY OR THE TIPM. WAS A RECALL FOR OTHER DODGE VEHICLES FOR THE SAME ISSUE.
NHTSA ODI #10778540
Mileage unknown · Sep 28, 2015
Electrical SystemFuel/propulsion System
FOR THE PAST SEVERAL WEEKS WE HAVE HAD INTERMITTENT PROBLEMS STARTING OUR VAN. IT WILL OCCASIONALLY DO NOTHING WHEN THE KEY IS TURNED, IT WILL ALSO JUST TURN OVER WITHOUT STARTING. THE SECOND PROBLEM SEEMED TO BE GETTING PROGRESSIVELY WORSE- MEANING THAT IT WOULD TAKE MORE ATTEMPTS TO CRANK IT. THIS PAST WEEKEND IT WOULD NOT CRA…
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FOR THE PAST SEVERAL WEEKS WE HAVE HAD INTERMITTENT PROBLEMS STARTING OUR VAN. IT WILL OCCASIONALLY DO NOTHING WHEN THE KEY IS TURNED, IT WILL ALSO JUST TURN OVER WITHOUT STARTING. THE SECOND PROBLEM SEEMED TO BE GETTING PROGRESSIVELY WORSE- MEANING THAT IT WOULD TAKE MORE ATTEMPTS TO CRANK IT. THIS PAST WEEKEND IT WOULD NOT CRANK AFTER MANY ATTEMPTS. AFTER TROUBLESHOOTING MOST OF THE DAY I REALIZED THAT THE FUEL PUMP SEEMED TO BE WORKING ONLY EVERY NOW AND THEN. I FOUND A WEBSITE THAT INSTRUCTED HOW TO MAKE A TESTER TO DETERMINE IF IT WAS A FUEL PUMP RELAY ISSUE ON THE TIPM. SURE ENOUGH WE WERE ABLE TO DETERMINE THAT THE RELAY WAS THE ISSUE. IT CERTAINLY SEEMS THAT I AM ONE AMONG MANY PEOPLE THAT ARE HAVING PROBLEMS WITH THE TIPM. I HOPE THAT THEY RECOGNIZE THE SEVERITY OF THE PROBLEM AND RESOLVE IT SWIFTLY.
NHTSA ODI #10778041
60,000 miles · Sep 17, 2015
Electrical SystemElectronic Stability Control (esc)Fuel/propulsion System
VEHICLE STARTED EXHIBITING PROBLEMS IN 2013. IT WOULD NOT START AT RANDOM TIMES FOR NO REASON. TOWED TO DEALERSHIP WHERE THEY DIAGNOSED IT AS A BATTERY PROBLEM AND THE BATTERY WAS REPLACED. THE PROBLEM PERSISTED AND WE RECEIVED REPLACEMENT BATTERY FORM THE DEALERSHIP. THE CAR WAS IT SET WARRANTY AT THE TIME. NOW, 2015 THE I…
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VEHICLE STARTED EXHIBITING PROBLEMS IN 2013. IT WOULD NOT START AT RANDOM TIMES FOR NO REASON. TOWED TO DEALERSHIP WHERE THEY DIAGNOSED IT AS A BATTERY PROBLEM AND THE BATTERY WAS REPLACED. THE PROBLEM PERSISTED AND WE RECEIVED REPLACEMENT BATTERY FORM THE DEALERSHIP. THE CAR WAS IT SET WARRANTY AT THE TIME. NOW, 2015 THE ISSUES HAS AGGRAVATED. THE CAR WILL START EARLY IN THE MORNING BUT ONCE TURNED OFF WILL NOT RESTART FOR HOURS AT A TIME. ELECTRICAL IS ALL WORKING BUT CAR JUST WON'T START. BATTERY HAS BEEN CHECKED IT IS FUNCTIONAL AND WORKING. WE HAVE EXPIRED OUR WARRANTY AND DON'T HAVE THE MONEY TO REPAIR WHATEVER THE PROBLEM IS.
NHTSA ODI #10764535
Mileage unknown · Aug 25, 2015
Electrical System
IT HAS BEEN ABOUT 2 YEARS WHEN I CONTACTED THE CAR DEALER WITH THE NOTICE YOU SENT ME. ALL THEY DID WAS DISCONNECTED THE REAR WINDOWS BUT NEVER CONNECTED THEM BACK. STILL NOW THEY ARE DISCONNECTED. THE DEALER TOLD ME THAT THEY WHERE GOING TO CALL ME AS SOON AS THE PARTS CAME IN IT IS AUGUST 25, 2015 AND STILL NO ANSWER FROM THEM…
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IT HAS BEEN ABOUT 2 YEARS WHEN I CONTACTED THE CAR DEALER WITH THE NOTICE YOU SENT ME. ALL THEY DID WAS DISCONNECTED THE REAR WINDOWS BUT NEVER CONNECTED THEM BACK. STILL NOW THEY ARE DISCONNECTED. THE DEALER TOLD ME THAT THEY WHERE GOING TO CALL ME AS SOON AS THE PARTS CAME IN IT IS AUGUST 25, 2015 AND STILL NO ANSWER FROM THEM. THE LAST TIME I CALLED THEM WAS IN JANUARY LEFT A MESSAGES BUT GOT NO RETURN CALL. WHAT CAN I DO SINCE IT IS AUGUST AND THE REAR WINDOWS ARE STILL DISCONNECTED. I HAVE NOT BEEN ABLE TO USE THEM. THEY DO NOT WORK. I DON'T THINK THAT THEY ARE STILL WAITING FOR THE PARTS. THEY ORDERED THEM BUT NEVER INSTALLED THEM IN MY VEHICLE.
NHTSA ODI #10759203
Mileage unknown · Aug 18, 2015
Electrical System
TL* THE CONTACT OWNS A 2011 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED T…
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TL* THE CONTACT OWNS A 2011 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.
NHTSA ODI #10749557
52,000 miles · Aug 17, 2015
Power Train
TL* THE CONTACT OWNS A 2011 DODGE CARAVAN. WHILE STARTING THE VEHICLE, THE SHIFT LEVER BECAME STUCK IN THE PARK POSITION. THE CONTACT MENTIONED THAT THE INSTRUMENT PANEL DISPLAYED THAT THE TRANSMISSION WAS IN THE REVERSE POSITION, BUT ON THE SHIFT LEVER THE VEHICLE WAS IN THE PARK POSITION. ONCE THE CONTACT EXITED THE VEHICLE, I…
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TL* THE CONTACT OWNS A 2011 DODGE CARAVAN. WHILE STARTING THE VEHICLE, THE SHIFT LEVER BECAME STUCK IN THE PARK POSITION. THE CONTACT MENTIONED THAT THE INSTRUMENT PANEL DISPLAYED THAT THE TRANSMISSION WAS IN THE REVERSE POSITION, BUT ON THE SHIFT LEVER THE VEHICLE WAS IN THE PARK POSITION. ONCE THE CONTACT EXITED THE VEHICLE, IT STARTED TO ROLL AWAY. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT THE SHIFT LEVER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 52,000. MA 10/1 THE DEALER REPLACED THE SHIFTER CABLE. UPDATED 03/31/16.*JB
NHTSA ODI #10749054
Mileage unknown · Aug 14, 2015
Electrical System
TL* THE CONTACT OWNS A 2011 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE DEALER STATED THAT THE PART NEEDED WAS NOT AVAILABLE AND DISCONNECTED THE DEFECTIVE SWITCH TO PREVENT A FIRE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO …
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TL* THE CONTACT OWNS A 2011 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE DEALER STATED THAT THE PART NEEDED WAS NOT AVAILABLE AND DISCONNECTED THE DEFECTIVE SWITCH TO PREVENT A FIRE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART TO DO THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI #10748823
NHTSA investigations
1DP14004 · Totally Integrated Power Module Failure
Opened Sep 25, 2014 · Closed Jul 24, 2015
Status: closed (inferred from source dates) · Electrical System
In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to evaluate the petition for a grant or deny decision. ODI analyzed complaint data provided by CAS as well as complaints submitted to ODI from consumers. In total, there were 296 complaints submitted by the petitioner in the original petition and five supplements, including 271 complaints related to the subject vehicles equipped with TIPM-7. Approximately 3 percent of CAS complaints are related to vehicles equipped with TIPM-6 and ODI?s review of these complaints did not identify any safety defect trends. ODI conducted a detailed review of complaints narratives submitted by CAS and consumers including careful analysis of vehicle repair histories, warranty claims obtained from the manufacturer and any available Customer Assistance Inquiry reports (CAIR). Analysis of the field data indicated that MY2011-2013 Jeep Grand Cherokee and Dodge Durango vehicles exhibited significantly higher complaint rates related to fuel pump relay (FPR) failures than other subject vehicles. In a September 3, 2014 letter to NHTSA, Chrysler submitted a Defect Information Report (DIR) identifying a defect in the FPR within the TIPM-7 which can result in a no start or stall condition in approximately 188,723 model year (MY) 2011 Jeep Grand Cherokee (WK) and Dodge Durango (WD) vehicles manufactured from January 5, 2010 through July 20, 2011 (14V-530).In a February 24, 2015 letter, Chrysler submitted a second DIR expanding the scope of the FPR defect condition to include an additional 338,216 MY 2012 through 2013 Jeep Grand Cherokee vehicles manufactured from September 17, 2010 through August 19, 2013 and MY 2012 through 2013 Dodge Durango vehicles manufactured from January 18, 2011 through August 19, 2013 (15V-115).ODI analysis of the CAS allegations of TIPM defects resulting in stall while driving, airbag non-deployment, unintended acceleration, fire and other faults identified a single defect condition related to 1 of over 60 different circuits in the TIPM assembly. The most common effect of this defect condition, related to the fuel pump relay, was a no-start concern, but it could also result in stall while driving (76 complaints). No valid evidence was presented in support of claims related to airbag non-deployment, unintended acceleration or fire resulting from TIPM faults and these claims were found to be wholly without merit based on review of the field data and design of the relevant systems and components.Except insofar as the petitioner's contentions relate to the defect condition addressed by the Chrysler recalls, the factual bases of the petitioner's contentions that any further investigation is necessary are unsupported. In our view, additional investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists or a NHTSA order for the notification and remedy of a safety-related defect as alleged by the petitioner at the conclusion of the requested investigation. Therefore, in view of the need to allocate and prioritize NHTSA's limited resources to best accomplish the agency's safety mission, the petition is den