2010 Dodge Caravan

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. WHILE THE VEHICLE WAS AT CHAMPION CHRYSLER JEEP DODGE RAM (6525 W SAGINAW HWY, LANSING, MI 48917, (517) 225-6658) FOR A POWER STEERING FAILURE, THE TECHNICIAN NOTICED THAT THE STABILIZER BAR WAS CORRODED THROUGH AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 133,000. THE VIN WAS UNKNOWN.

MY STX GRAND CARAVAN STALLS WHILE DRIVING DOWN THE ROAD WITHOUT ANY WARNING. NO TROUBLE LIGHTS COME ON EXCEPT THE TRACTION LIGHT. THE LIGHT GOES OFF AS SOON AS YOU RESTART THE VAN. USUALLY HAPPENS WHEN I LET OFF THE GAS PEDAL TO SLOW DOWN. NO ONE KNOWS HOW TO FIX IT !! HAS HAPPENED IN THE CITY BUT MOSTLY WHILE DRIVING ON THE HIGHWAY WHEN I LET OFF THE GAS.

VEHICLE SHUTS OFF WHILE IN MOTION USUALLY WITHIN FIRST 10 MINUTES OF DRIVING. WE THOUGHT IT WAS DOING IT BECAUSE WE DID NOT WARM UP THE ENGINE ENOUGH IN WINTER BUT NOW IT HAPPENS IS WARMER WEATHER AS WELL. THE ENGINE JUST SHUTS OFF USUALLY WITHIN .25-2 MILES FROM THE START OF THE TRIP. THERE IS NO ENGINE CHECK LIGHT, AND NO ERROR IN LOG. THE CAR HAS ALREADY UNDERGONE THE IGNITION KEY RECALL REPAIR AND A 3 DAY DIAGNOSTIC AT A LOCAL DODGE DEALER IN SCHAUMBURG IL, WITHOUT THEM FINDING ANYTHING WRONG. THIS IS VERY DANGEROUS AS THE DRIVER LOOSES POWER STEERING, 2 TIMES WE ALMOST GOT INTO AN ACCIDENT BECAUSE THE CAR STALLED MID TURN. IT WILL STALL WHILE DRIVING STRAIGHT OR TURNING. USUALLY OF WE LET THE CAR SIT AND WARMING UP FOR 15-20 MINUTES THE PROBLEM WILL NOT SHOW UP, BUT IF WE START THE CAR AND PUT IT IN DRIVE WITHIN 1 MINUTE IT WILL MOST LIKELY STALL DURING THE DRIVE. WHILE THE CAR IS STILL ROLLING STRAIGHT THE WE CAN PUT THE CAR IN NEUTRAL AND RESTART THE VEHICLE AND CONTINUE DRIVING BUT USUALLY WE HAVE TO MAKE A FULL STOP IN THE MIDDLE OF THE TRAFFIC LANE BECAUSE THE WHEEL IS TOO HARD TO TURN TO PULL OVER. THERE IS MANY INSTANCES OF OTHER DODGE GRAND CARAVANS DOING THIS.

BOUGHT THE VAN FROM COOKS VOLKSWAGEN ON MAY 7TH, 2018. IN THE FIRST 3 MTHS OF ME OWNING IT I HAD TO GET 2 MOTOR MOUNTS AND A STARTER PUT IN. THEN FROM THAT POINT IT WAS ALL DOWN HILL! IT HAS HAD 3 TRANSMISSIONS(COOKS HAS DONE 2 AND I TOOK THE VAN TO THOMPSON FOR THEM TO DO THE THIRD), HUB ASSEMBLY, WELDED THE CORE SUPPORT, POWER STEERING PULLEY AND BARING, STRUTS FOR THE TRUCK HATCH, I HAD TO PAY FOR OUT OF POCKET FOR POWER STEERING PULLEY AND BARING AND ONE DAY OF RENTAL FOR A RENTAL CAR! I HAVE ALREADY CALLED MY LAWYER AND TO HAVE CHRYSLER/DODGE SUED FOR SELLING AN UNINSPECTED VEHICLE AND FILING A CIVIL SUIT AGAINST YOUR COMPANY!!!! AS OF MAY 13,2019 IT IS IN THE SHOP AGAIN AND HAVE ANOTHER RENTAL VAN AFTER GETTING IT BACK ON FRIDAY MAY 10, 2019 AFTER IT'S 3RD TRANSMISSION BEING INSTALLED AND TRIED TO DRIVE IT DOWN 95 NORTH ON MAY 11,2019 AND I GOT TO 6TH GEAR AND IT WENT STRAIGHT INTO LIMP MODE AND HAD TO TAKE IT BACK TO THOMPSON'S TO FIX IT!

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT STATED THAT THE DRIVER'S SIDE SLIDING DOOR MALFUNCTIONED AND COULD NOT BE OPENED. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (BOB MARIANO DODGE, 146 MANCHESTER ST, CONCORD, NH) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 132,000.

THIS IS A 4.0 ENGINE, AND WILL DIE OUT EVERY TIME IN TRAFFIC, EVERY TIME (REGARDLESS OF OUTSIDE TEMPERATURE OR DAMPNESS). IT WILL RESTART, BUT CAN FEEL IT STILL WANTS TO CUT OUT, AS THE TACHOMETER BOUNCES AROUND TO 500 RPM, AND SOMETIMES ALMOST ZERO, THEN 'CATCHES ITSELF' TO A NORMAL IDLE. THIS IS ESPECIALLY CONCERNING BECAUSE I LIVE NEAR A CURVED ROAD THAT DROPS OFF INTO A RAVINE, AND FOR THIS REASON, MY WIFE WON'T DRIVE IT ANYMORE. THIS PROBLEM HAS HAPPENED AT SPEEDS 10-40 MPH. IT DIES OUT (AGAIN REGARDLESS IF COLD OR WET OUTSIDE). I CAN RESTART THE VEHICLE, AND WON'T DIE AGAIN, UNTIL THE ENGINE GETS COLD AGAIN (USUALLY 3 HRS.). IT IS UNBELIEVABLE THAT ONCE IT RESTARTS, IT NEVER HAPPENS MULTIPLE TIMES IN SAME OCCURRENCE. SOMETHING IS TELLING IT TO SHUTDOWN, WHICH IS DANGEROUS. NO POWER STEERING AND BRAKES HAVE TO BE PUSHED HARD (NO POWER, AND IS WHY MY WIFE WON'T DRIVE IT). I HAD THIS DIAGNOSED AT M&W SERVICE CENTER (A HIGHLY RATED PLACE). BROOKFIELD DODGE WAS OVERBOOKED, AND I FELT I NEEDED TO GET IT ADDRESSED ASAP. I PAID THE DIAGNOSTICS FEE. THEY RECALIBRATED THE THROTTLE AND CLEANED THE FUEL INJECTION SYSTEM. THEY SAID THIS A GREAT RUNNING VEHICLE.THERE IS NOTHING LEFT TO DO. I ALREADY HAVE $370 INVESTED IN THIS PROBLEM, IT DIDN'T FIX IT. PRIOR TO THE ISSUE, THE TIMING BELT AND SPARKPLUGS WERE REPLACED. IT RAN GREAT FOR SEVERAL MONTHS AFTER THOSE COMPONENTS WERE DONE. I HAVE HAD THIS PROBLEM FOR THE LAST 4 WEEKS. I AM GOING TO HAVE TO TAKE THIS TO BROOKFIELD DODGE, AND PAY THE DIAGNOSTIC FEE AGAIN, AND HOPE THEY FIND THE PROBLEM. IT IS AMAZING TO SEE THAT THERE ARE ACTUALLY DOZENS OF COMPLAINTS ON-LINE JUST LIKE MINE, AND THEY ARE SAYING THE PROBLEM HAS NOT BEEN FOUND. THIS IS NOT GOOD NEWS FOR A VEHICLE THAT IS SUPPOSED TO BE SAFE FOR THE FAMILY. IT SEEMS TO BE ENGINEERED TO SHUTDOWN, INSTEAD OF JUST NOT START, WHICH IS DANGEROUS, SINCE 10/25/2018.