2008 Dodge Caravan

The contact owned a 2008 Dodge Caravan. The contact stated that while driving approximately 25 mph, an unknown Toyota Minivan entered his driving route and crashed into the vehicle. The driver sustained injuries to his back, neck, and feet and bruising. Medical attention was provided. The passenger sustained injuries to his neck, back, and shoulder, and medical attention was provided. A police report was filed. The contact was able to drive the vehicle to his resident. The air bags did not deploy. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified about the failure. The vehicle was deemed a total loss. The failure mileage was approximately 200,000. The VIN was not available.

The contact owns a 2008 Dodge Caravan. The contact stated that the headlights appeared hazy and clogged. Additionally, the contact stated that the headlight failed to illuminate and provide proper illumination while driving. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was unknown.

The problems we are experiencing is the airbag indicator light keeps coming on and off dinging every time it comes on. The other issue we have experienced is the engine is in need of repair but the check engine light does not come on to let mechanics find the problem. However once every three months the light will come in but once vehicle is turned off the light goes off never to come back on until the next time a few months later. The check engine light issue has been going on for two years.

STARTED THE VEHICLE ONE MORNING AND DROVE UP TO A STOP SIGN. I WAS IN A CITY STREET MAKING A LEFT TURN. SAW CLEAR FROM BOTH DIRECTIONS OF ANY TRAFFIC.ACCELERATED AND THE BAS,ESP LIGHT, AND TRACTION LIGHT CAME ON. AT THIS POINT THE VEHICLE WANTED TO STALL, LOST POWER, AND STEERING BECAME DIFFICULT. STOPPED THE VEHICLE AND RESTARTED THE ENGINE AND ACCELERATED AGAIN TO ABOUT 20 MPH AND THE VEHICLE REPEATED THE STALLING AND HESITATED TO ACCELERATE, ONCE ABOVE 30 MPH ALL LIGHTS CONTINUED ON AND THE VEHICLE KEPT DRIVING ACCORDINGLY. EVERY TIME THE VEHICLE IS STARTED UP AND DROVE FROM THAT DATE OF JAN.26,2021 THE VEHICLE MALFUNCTIONING CONTINUES. I FIND THIS TO BE A SEVERE MECHANICAL PROBLEM AND A DANGER TO ME, MY FAMILY, AND THE PUBLIC.

ORIGINALLY HAD TAKEN CAR IN FOR RECALL. THE RECALL WAS FOR BOTH DOORS. THE DEALER HAD DELIVERED THE CAR AND TOLD ME I WOULD BE CONTACTED FOR REPAIR ON THE PASSENGER DOOR ONCE THE PARTS WERE IN STOCK. AFTER MONTHS OF WAITING I FINALLY CONTACTED THEM AND WAS TOLD THAT THE PARTS WERE IN STOCK. I MADE THE APPOINTMENT AND WHEN I WAS SET TO DROP OFF THE VAN I WAS TOLD THAT I WAS GOING TO BE CHARGED BECAUSE IT HAS BEEN PUT IN AS COMPLETE IN THE DEALERS RECORDS BUT SHOWED PARTS NOT INSTALLED. I WAS TOLD TO CONTACT DODGE AND LEFT THE VAN THERE OVERNIGHT. THE NEXT DAY I SPENT A LOT OF TIME ON THE PHONE TO GET THE RUNAROUND WITH DODGE. I PICKED UP THE CAR AND DIDN'T HAVE THE REPAIR DONE. MY FAMILY HAS USED THE VAN EVER SINCE. I HAVE ALWAYS PUT OFF REPAIRING IT BECAUSE IT WAS A RECALL THAT BROKE DOWN AS DESCRIBED IN THE RECALL VERBATIM AND IS A HAZARD FOR MULTIPLE REASONS AND I WOULD BLAME DODGE DIRECTLY IF ANYTHING WERE TO HAPPEN. I HAVE CONTACTED THEM SEVERAL TIMES THROUGH OUT THE LAST FEW YEARS TRYING TO RECTIFY THIS EGREGIOUS SITUATION. I WAS TOLD THAT THE RECORDS INDICATE ONLY ONE SIDE WAS REPAIRED HOWEVER THE RECALL STILL TO THIS DAY SHOWS COMPLETE. I TAKE PRIDE IN BUYING AND MAINTAINING AN 'AMERICAN MADE' PRODUCT AND WOULD HAVE FIXED THIS SEVERAL TIMES OVER HAD IT NOT BEEN FOR PRINCIPLE. DODGE DOES NOT SEEM TO BE CONCERNED FOR A CUSTOMER WHO IS A FAMILY MAN. I PROTECT MY FAMILY WITH MY OWN LIFE. IT IS DIFFICULT TO ONLY USE ONE DOOR WHEN PARKING ON A BUSY STREET WITH 2-5 CHILDREN WHO ARE FORCED TO GET OUT ONTO A BUSY STREET IF THAT IS THE ONLY OPTION. IT CAN BE VERY RISKY. EVEN PICKING THEM UP FROM SCHOOL THEY ARE MADE TO WALK TO THE DRIVERS SIDE OF THE CAR EVEN THOU THE PICK UP SIDE IS ON THE PASSENGER. SECONDLY MY MAIN ISSUE IS A SHORT WHILE DRIVING. PROTRUDING WIRES COULD BE PINCHED IF THE DOOR IS USED WHICH COULD LEAD TO A FIRE OR FAULT IN THE DOOR FUNCTIONALITY

TL* THE CONTACT OWNED A 2008 DODGE GRAND CARAVAN. THE CONTACT STATED THAT HER VEHICLE WAS IN THE DRIVEWAY PARKED WHEN A NEIGHBOR NOTIFIED THAT THE VEHICLE WAS ON FIRE. THE CONTACT DISCOVERED THAT THE FRONT DRIVER SIDE DOOR WENT UP IN FLAMES. THE FIRE DEPARTMENT WAS CONTACTED AND EXTINGUISHED THE FIRE. A FIRE DEPARTMENT AND POLICE REPORT WERE MADE FILED. NO INJURIES WERE SUSTAINED. THE FIRE DEPARTMENT DEEMED THE VEHICLE A TOTALED LOSS. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 10V235000 (ELECTRICAL SYSTEM) AS A POSSIBLE SOLUTION TO THE FAILURE. HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. NO DEALER WAS CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 188,000.