NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
245 reports48,000 miles · Aug 11, 2004
Exterior Lighting
1. AFTER LEAVING MY 2002 DODGE GRAND CARAVAN (APPROX. 48000 MILES) IN LONG TERM AIRPORT PARKING FOR 12 DAYS I DROVE TWO AND A HALF HOURS HOME. NOTHING OF ANY CONSEQUENCE HAPPENED ON THE WAY HOME. * 2. AT HOME I NOTICED THAT THE BRAKE LIGHTS WERE STUCK ON THE ON POSITION. I DO NOT KNOW DURING WHAT PART OF THE TRIP THE BRAK…
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1. AFTER LEAVING MY 2002 DODGE GRAND CARAVAN (APPROX. 48000 MILES) IN LONG TERM AIRPORT PARKING FOR 12 DAYS I DROVE TWO AND A HALF HOURS HOME. NOTHING OF ANY CONSEQUENCE HAPPENED ON THE WAY HOME. * 2. AT HOME I NOTICED THAT THE BRAKE LIGHTS WERE STUCK ON THE ON POSITION. I DO NOT KNOW DURING WHAT PART OF THE TRIP THE BRAKE LIGHT GOT STUCK ON AND FORTUNATELY I DID NOT GET REAR-ENDED. HOWEVER, A BRAKE LIGHT THAT IS ALWAYS ON INCREASES THE RISK OF REAR END COLLISION. 3. THE NEXT DAY I BROUGHT THE CAR TO MY LOCAL DODGE DEALER. THEY SAID SOMETHING THAT SOME BRAKE LIGHT SWITCH HAD BEEN KICKED OFF OR ON AND SAID THAT I MUST HAVE DONE SOMETHING TO MAKE THE SWITCH KEEP THE BRAKE LIGHT ON LIKE KICK IT OR SOMETHING LIKE THAT. IN FACT, NOBODY KICKED THE BRAKES OR ANYTHING LIKE THAT. THE CAR JUST MALFUNCTIONED. THE LOCAL DEALER AND CHRYSLER ARE UNWILLING TO CONSIDER THE SAFETY CONSEQUENCES OF THE MAL FUNCTION. I WAS CHARGED FOR WHATEVER IT WAS THE DEALER DID TO FIX THE PROBLEM. NOTE I LEFT THE OEM BOX ON THIS FORM ON THE DEFAULT SETTING OF "NO." I DID THIS BECAUSE I DO NOT KNOW WHAT OEM MEANS. PLEASE CALL IF IT MAKES A DIFFERENCE WITH THIS SAFETY COMPLAINT. THANK YOU. *JB
NHTSA ODI #10086613
52,500 miles · Aug 10, 2004
Steering
DURING ROUTINE INSPECTION DEALERSHIP INFORMED THE CONSUMER THAT STEERING WHEEL FROZE WHICH WAS CAUSING HEAVY VIBRATION. THE PROBLEM WAS NOT RESOLVED. *AK
NHTSA ODI #10087594
Mileage unknown · Aug 2, 2004
Power TrainCrash
VEHICLE WAS PARKED IN A PARKING LOT WITH THE ENGINE RUNNING, CONSUMER STEPPED OUT OF THE VEHICLE TO MOVE AN OBJECT OUT OF THE PARKING LOT, AND VEHICLE POPPED OUT OF PARK INTO REVERSE. THIS CAUSED THE VEHICLE TO ROLL BACKWARDS AND HIT ANOTHER VEHICLE BEFORE STOPPING. *AK
NHTSA ODI #10084025
58,200 miles · Jul 8, 2004
Seats
WHILE DRIVING 55 MPH DRIVER SIDE SEAT BACK COLLAPSED. CONSUMER WAS ABLE TO MAINTAIN CONTROL AND GET OFF THE ROAD. THE DEALER REFUSED TO REPAIR THE SEAT. *AK
NHTSA ODI #10081540
25,000 miles · Jul 1, 2004
Structure
CONSUMERS WIFE HAS DIFFICULTY GETTING IN AND OUT OF THE VEHICLE SINCE SHE HAS NO HANDLE TO HOLD. IF THE MANUFACTURER PLACED HANDLES ON THE PASSENGER SIDE OF THE DOOR IT MAY BE EASIER TO ENTER AND EXIT THE VEHICLE. THE CONSUMERS' REQUIRES ASSISTANCE WHEN ENTERING AND EXITING THE VEHICLE. *NM
NHTSA ODI #10080273
13,500 miles · Jun 4, 2004
Engine And Engine CoolingFire
WHILE DRIVING APPROXIMATELY 25-30 MPH NOTICED SMOKE COMING FROM UNDER THE HOOD ON PASSENGER SIDE. HAD SLOWED DOWN ,AND SMOKE CAME FROM VENTS. PULLED OVER, AND EVERYONE GOT OUT OF VEHICLE. CONSUMER POPPED OPEN THE HOOD AND FLAMES SHOT OUT. FIRE DEPARTMENT ARRIVED AND EXTINGUISHED THE FIRE. PRELIMINARY ANALYSIS BY FIRE DEPARTMEN…
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WHILE DRIVING APPROXIMATELY 25-30 MPH NOTICED SMOKE COMING FROM UNDER THE HOOD ON PASSENGER SIDE. HAD SLOWED DOWN ,AND SMOKE CAME FROM VENTS. PULLED OVER, AND EVERYONE GOT OUT OF VEHICLE. CONSUMER POPPED OPEN THE HOOD AND FLAMES SHOT OUT. FIRE DEPARTMENT ARRIVED AND EXTINGUISHED THE FIRE. PRELIMINARY ANALYSIS BY FIRE DEPARTMENT INDICATED THAT FIRE WAS CAUSED BY ENGINE FUEL VALVE. *AK
NHTSA ODI #10075695
49,426 miles · May 18, 2004
Equipment
THE A/C UNIT LEAKED DOWN THE FIREWALL ON THE INSIDE PASSENGER SIDE OF MY CARAVAN AND RUINED THE CARPET. IT WAS REPAIRED IN FEB. 2003 UNDER WARRANTY. IN MARCH 2004 WE NOTICED MOLD ON THE FLOOR . THE SAME THING HAD HAPPENED AGAIN. CHRYSTLER KNOWS THAT THEY HAVE A PROBLEM WITH THIS BECAUSE THEY PUT OUT A TBS 24-008-02 TO FIX IT. PR…
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THE A/C UNIT LEAKED DOWN THE FIREWALL ON THE INSIDE PASSENGER SIDE OF MY CARAVAN AND RUINED THE CARPET. IT WAS REPAIRED IN FEB. 2003 UNDER WARRANTY. IN MARCH 2004 WE NOTICED MOLD ON THE FLOOR . THE SAME THING HAD HAPPENED AGAIN. CHRYSTLER KNOWS THAT THEY HAVE A PROBLEM WITH THIS BECAUSE THEY PUT OUT A TBS 24-008-02 TO FIX IT. PROBLEM IS IT DOESN'T ALWAYS WORK (ACCORDING TO SERVICE REPS.) WE ARE SUEING THEM TO FIX IT AGAIN. *AK
NHTSA ODI #10072816
Mileage unknown · May 6, 2004
Tires
CONSUMER STATED THAT WHILE DRIVING ON THE INTERSTATE HIGHWAY A TIRE BLEW OUT AND SHREDDED.THE TIRE WAS ONLY 4 MONTHS OLD. CONSUMER TOOK THE TIRE TO DEALER, AND DEALER TOLD HER THAT THEY WOULD NOT TAKE THE TIRE BACK, BUT THAT THEY SHE COULD PURCHASE ANOTHER TIRE ONLY AT FULL PRICE. GOODYEAR, INTERGRITY, SIZE 215/7…
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CONSUMER STATED THAT WHILE DRIVING ON THE INTERSTATE HIGHWAY A TIRE BLEW OUT AND SHREDDED.THE TIRE WAS ONLY 4 MONTHS OLD. CONSUMER TOOK THE TIRE TO DEALER, AND DEALER TOLD HER THAT THEY WOULD NOT TAKE THE TIRE BACK, BUT THAT THEY SHE COULD PURCHASE ANOTHER TIRE ONLY AT FULL PRICE. GOODYEAR, INTERGRITY, SIZE 215/70 R15.*AK
NHTSA ODI #10072247
Mileage unknown · Apr 20, 2004
Air BagsElectrical System
VIN # [XXX]. I WILL BRINGING MY VAN TO RAY BRANDT DODGE FOR AT LEAST THE 4TH TIME BECAUSE THE AIRBAG LIGHT KEEPS COMING ON. MY CLOCKSPRING HAS BEEN CHANGED TWICE, ONCE UNDER WARRANTY AND 2 WEEKS AGO AT MY EXPENSE. YES, I FREQUENTLY HAVE PROBLEMS WITH MY HORN AND MY CRUISE CONTROL. I THOUGHT IT WAS ME NOT PRESSING IN THER RIGH…
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VIN # [XXX]. I WILL BRINGING MY VAN TO RAY BRANDT DODGE FOR AT LEAST THE 4TH TIME BECAUSE THE AIRBAG LIGHT KEEPS COMING ON. MY CLOCKSPRING HAS BEEN CHANGED TWICE, ONCE UNDER WARRANTY AND 2 WEEKS AGO AT MY EXPENSE. YES, I FREQUENTLY HAVE PROBLEMS WITH MY HORN AND MY CRUISE CONTROL. I THOUGHT IT WAS ME NOT PRESSING IN THER RIGHT PLACE. *AK UPDATED 07/30/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #10067544
Mileage unknown · Apr 13, 2004
Service Brakes, Hydraulic
WHILE DRIVING AT 55 MPH A LOUD CLANKING NOISE WAS HEARD COMING FROM THE PASSENGER SIDE WHEEL. THE STEERING WHEEL SHOOK VIOLENTLY. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND DROVE IT TO THE DEALER FOR INSPECTION. MECHANIC REPLACED THE PADS AND BOTH FRONTAL ROTORS, BUT THE PROBLEM STILL EXISTED. *AK
NHTSA ODI #10067078
Official recalls
4Nov 2, 2004
ON CERTAIN MINI VANS, CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DROP THROUGH VENT HOLES IN THE TOP OF THE RADIO AND RESULT IN A SHORT CIRCUIT THAT SUBSEQUENTLY SENDS DIRECT CURRENT TO THE REAR SPEAKERS.
Consequence & remedy
Consequence: THIS COULD RESULT IN A SPEAKER FIRE.
Remedy: DEALERS WILL ADD A SPECIAL TAPE TO THE TOP OF THE RADIO TO PREVENT THE POTENTIAL OF WATER INTRUSION. THE RECALL BEGAN ON JANUARY 31, 2005. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Aug 5, 2004
ON CERTAIN MINIVANS EQUIPPED WITH 3.3 OR 3.8L V-6 ENGINE, THE UPPER POWER STEERING COOLER HOSE MAY SPLIT AND CAUSE A FLUID LEAK.
Consequence & remedy
Consequence: POWER STEERING FLUID LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDER HOOD FIRE.
Remedy: DEALERS WILL REPLACE THE UPPER POWER STEERING COOLER HOSE. THIS RECALL BEGAN ON SEPTEMBER 27, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Mar 7, 2003
CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.
Consequence & remedy
Consequence: THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.
Remedy: DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.
Oct 4, 2001
VEHICLE DESCRIPTION: CERTAIN MINI VANS FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." THE OWNER MANUALS SUPPLIED WITH THESE VEHICLES DO NOT INDICATE WHICH SEATING POSITIONS ARE EQUIPPED WITH TETHER ANCHORAGES AND CHILD RESTRAINT ANCHORAGE SYSTEMS AS REQUIRED BY THE STANDARD.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE CHILD SEAT MAY NOT BE PROPERLY ATTACHED INCREASING THE RISK OF INJURY TO THE CHILD.
Remedy: OWNERS WILL BE PROVIDED WITH THE NECESSARY CHILD RESTRAINT SYSTEM INFORMATION. OWNER NOTIFICATION IS EXPECTED TO BEGIN OCTOBER 8, 2001. OWNERS WHO DO NOT RECEIVE THE FREE INFORMATION WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
5EA05009 · Headlight Malfunction
Opened Jun 1, 2005 · Closed May 2, 2006
Status: closed (inferred from source dates) · Electrical System; Exterior Lighting:headlights; Exterior Lighting:headlights:switch
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Additional source detail variants (3)
Electrical System
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Exterior Lighting:headlights
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Exterior Lighting:headlights:switch
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
PE05004 · Headlight Malfunction
Opened Feb 2, 2005 · Closed Jun 1, 2005
Status: closed (inferred from source dates) · Electrical System; Exterior Lighting:headlights; Exterior Lighting:headlights:switch
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Additional source detail variants (3)
Electrical System
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Exterior Lighting:headlights
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Exterior Lighting:headlights:switch
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
PE04049 · Speaker Fire In The Rear Of The Vehicle
Opened Jul 7, 2004 · Closed Nov 5, 2004
Status: closed (inferred from source dates) · Electrical System:wiring: Rear Compartment/trunk; Equipment:electrical:radio/tape Deck/cd Etc.
ON JULY 7, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION BASED ON CONSUMER COMPLAINTS ALLEGING AN INTERIOR VEHICLE FIRE STARTING IN THE AREA OF THE DRIVER SIDE REAR SPEAKER.DAIMLERCHRYSLER CORPORATION (DCC) INFORMED ODI THAT CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DRIP ONTO THE RADIO AND INTO VENT HOLES ON TOP OF THE RADIO.THIS CAN RESULT IN A SHORT CIRCUIT SENDING DIRECT CURRENT TO THE REAR SPEAKERS AND CAUSE A SPEAKER FIRE.THE CONDITION IS PRESENT ONLY ON SUBJECT VEHICLES EQUIPPED WITH THE BASE RADIO.SUBJECT VEHICLES WITH OTHER OPTION RADIOS CONTAIN CIRCUIT PROTECTION THAT PREVENTS SENDING DIRECT CURRENT TO THE SPEAKERS AND ARE NOT AFFECTED.ALL NINE COMPLAINTS PERTAIN TO VEHICLES WITH THE BASE RADIO.BY LETTER DATED NOVEMBER 1, 2004, DCC NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA# 04V531) COVERING MODEL YEAR 2001-2002 DODGE CARAVAN, GRAND CARAVAN, CHRYSLER VOYAGER, AND TOWN & COUNTRY MODELS WITH BASE RADIO ONLY (EST. 238,000 VEHICLES).DCC DEALERS WILL INSTALL A PROTECTIVE TAPE TO THE TOP OF THE RADIO ASSEMBLY TO PREVENT WATER INTRUSION.THE ACTION TAKEN BY DCC IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
Additional source detail variants (2)
Electrical System:wiring: Rear Compartment/trunk
ON JULY 7, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION BASED ON CONSUMER COMPLAINTS ALLEGING AN INTERIOR VEHICLE FIRE STARTING IN THE AREA OF THE DRIVER SIDE REAR SPEAKER.DAIMLERCHRYSLER CORPORATION (DCC) INFORMED ODI THAT CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DRIP ONTO THE RADIO AND INTO VENT HOLES ON TOP OF THE RADIO.THIS CAN RESULT IN A SHORT CIRCUIT SENDING DIRECT CURRENT TO THE REAR SPEAKERS AND CAUSE A SPEAKER FIRE.THE CONDITION IS PRESENT ONLY ON SUBJECT VEHICLES EQUIPPED WITH THE BASE RADIO.SUBJECT VEHICLES WITH OTHER OPTION RADIOS CONTAIN CIRCUIT PROTECTION THAT PREVENTS SENDING DIRECT CURRENT TO THE SPEAKERS AND ARE NOT AFFECTED.ALL NINE COMPLAINTS PERTAIN TO VEHICLES WITH THE BASE RADIO.BY LETTER DATED NOVEMBER 1, 2004, DCC NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA# 04V531) COVERING MODEL YEAR 2001-2002 DODGE CARAVAN, GRAND CARAVAN, CHRYSLER VOYAGER, AND TOWN & COUNTRY MODELS WITH BASE RADIO ONLY (EST. 238,000 VEHICLES).DCC DEALERS WILL INSTALL A PROTECTIVE TAPE TO THE TOP OF THE RADIO ASSEMBLY TO PREVENT WATER INTRUSION.THE ACTION TAKEN BY DCC IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
Equipment:electrical:radio/tape Deck/cd Etc.
ON JULY 7, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION BASED ON CONSUMER COMPLAINTS ALLEGING AN INTERIOR VEHICLE FIRE STARTING IN THE AREA OF THE DRIVER SIDE REAR SPEAKER.DAIMLERCHRYSLER CORPORATION (DCC) INFORMED ODI THAT CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DRIP ONTO THE RADIO AND INTO VENT HOLES ON TOP OF THE RADIO.THIS CAN RESULT IN A SHORT CIRCUIT SENDING DIRECT CURRENT TO THE REAR SPEAKERS AND CAUSE A SPEAKER FIRE.THE CONDITION IS PRESENT ONLY ON SUBJECT VEHICLES EQUIPPED WITH THE BASE RADIO.SUBJECT VEHICLES WITH OTHER OPTION RADIOS CONTAIN CIRCUIT PROTECTION THAT PREVENTS SENDING DIRECT CURRENT TO THE SPEAKERS AND ARE NOT AFFECTED.ALL NINE COMPLAINTS PERTAIN TO VEHICLES WITH THE BASE RADIO.BY LETTER DATED NOVEMBER 1, 2004, DCC NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA# 04V531) COVERING MODEL YEAR 2001-2002 DODGE CARAVAN, GRAND CARAVAN, CHRYSLER VOYAGER, AND TOWN & COUNTRY MODELS WITH BASE RADIO ONLY (EST. 238,000 VEHICLES).DCC DEALERS WILL INSTALL A PROTECTIVE TAPE TO THE TOP OF THE RADIO ASSEMBLY TO PREVENT WATER INTRUSION.THE ACTION TAKEN BY DCC IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
PE03012 · Power Steering Hose Failure
Opened Apr 9, 2003 · Closed May 29, 2003
Status: closed (inferred from source dates) · Steering:hydraulic Power Assist System; Steering:hydraulic Power Assist:hose, Piping, And Connections; Steering:hydraulic Power Assist:power Steering Fluid; Steering:hydraulic Power Assist:pump; Steering:linkages:drag:power Assist System
PLEASE SEE ATTACHED REPORT.
Additional source detail variants (5)
Steering:hydraulic Power Assist:hose, Piping, And Connections
PLEASE SEE ATTACHED REPORT.
Steering:hydraulic Power Assist:power Steering Fluid
PLEASE SEE ATTACHED REPORT.
Steering:hydraulic Power Assist:pump
PLEASE SEE ATTACHED REPORT.
Steering:hydraulic Power Assist System
PLEASE SEE ATTACHED REPORT.
Steering:linkages:drag:power Assist System
PLEASE SEE ATTACHED REPORT.
PE02068 · Fuel Tank Leak
Opened Sep 24, 2002 · Closed Oct 9, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
No summary supplied.