Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
310–25K
4025–50K
4350–75K
1975–100K
16100–150K
6150K+
155 reports with mileage · 90 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Air Bags. Review the 59 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Steering. Review the 36 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 33 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
13 crash reports11 fire reports6 injury reports
What owners actually said
245 reports
90,000 miles · Nov 4, 2004
Steering
BROUGHT MY 2002 DODGE CARAVAN IN FOR A RECALL REPLACEMENT ON THE UPPER POWER STEERING COOLER HOSE , I LEFT THE DEALERSHIP THINKING MY VAN WAS OKAY BOY WAS I WRONG THE NEXT DAY MY VAN STARTED POURING POWERSTEERING COOLANT ON THE GROUND AND IT MADE A HORRIBLE WHIRLING SOUND , I CONTACTED DEALERSHIP AN WAS TOLD TO BRING IN AND I…
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BROUGHT MY 2002 DODGE CARAVAN IN FOR A RECALL REPLACEMENT ON THE UPPER POWER STEERING COOLER HOSE , I LEFT THE DEALERSHIP THINKING MY VAN WAS OKAY BOY WAS I WRONG THE NEXT DAY MY VAN STARTED POURING POWERSTEERING COOLANT ON THE GROUND AND IT MADE A HORRIBLE WHIRLING SOUND , I CONTACTED DEALERSHIP AN WAS TOLD TO BRING IN AND I DID BUT WHEN I GOT AT THE DEALERSHIP THEY ACTED LIKE I NEVER CALLED AND SAID THEY WOULD NOT LOOK AT MY VEHICHLE , WELL I DEMANDED A LOOK BEFORE I LEFT AND WAS TOLD THERE ARE NO PROBLEMS AND IF THERE WERE THEY WOULD NOT COVER THEM DUE TO THERE STUPIDNESS THAT THEY DONT HAVE TIME AND IF PROBLEM STILL PERSISTS TO BRING BACK IN A COUPLE OF DAYS , KEEP IN MIND MY POWER STEERING FLUID IS LEAKING HORRIBLY EVERYWHERE AND THAT IS WHAT I WAS THERE TO FIX IN THE BEGINNING BECAUSE IT WOULD CATCH FIRE , SO I TOOK TO ANOTHER DEALERSHIP AND THEY TOLD ME THAT MY RACK N PINNION POWER STEERING WAS BURNT UP DUE TO FAULTY INSTALLERS OF THE HOSE . I AM GOING TO A DIFFERENT DEALERSHIP TO GET THE PROBLEM FIXED CORRECTLY AND FOR FREE . DAIMER CHRYSLER HAS BEEN NOTIFIED OF THE DISCREPANCY AND TOLD ME TO TAKE TO ANOTHER DODGE DEALERSHIP . SO DONT DEAL WITH ELDER RANDALL AUTOPLEX IN MARSHALL, TX.. THEY DO NOT GIVE U INFORMATION ON THE REPAIR BEING DONE AND U HAVE TO COMPLAIN TO GET IT, SUPPOSEDLY THEY ARE MAILING IT TO ME - WHO KNOWS . I WILL NOT BUY ANOTHER DODGE EVER AGAIN THEY ARE UNRELIABLE AND DISHONEST PEOPLE.*AK
NHTSA ODI #10098283
23,000 miles · Nov 2, 2004
Suspension
FRONT END NOISE, FLUTTER TO A FRONT END CLUNCK SOUND MORE ON RIGHT SIDE. SOUND WAS LIGHT AT 23000 MILES THEN NOW AT 52000 VERY LOAD SOUNDS LIKE SOMETHING GOING TO FALL OUT OR OFF VAN. FOUND THE FRONT STAB. BAR BUSHING PASSENGER SIDE EGGED OUT CAUSING BAD CLUNCK. THESE ITEMS SEEMED TO FAIL VERY EARLY SEEING THIS VAN IS ON INTERST…
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FRONT END NOISE, FLUTTER TO A FRONT END CLUNCK SOUND MORE ON RIGHT SIDE. SOUND WAS LIGHT AT 23000 MILES THEN NOW AT 52000 VERY LOAD SOUNDS LIKE SOMETHING GOING TO FALL OUT OR OFF VAN. FOUND THE FRONT STAB. BAR BUSHING PASSENGER SIDE EGGED OUT CAUSING BAD CLUNCK. THESE ITEMS SEEMED TO FAIL VERY EARLY SEEING THIS VAN IS ON INTERSTATE MOST OF THE TIME.*AK
NHTSA ODI #10098167
Mileage unknown · Oct 27, 2004
Engine And Engine Cooling
CONSUMER COMPLAINED ABOUT A SERPENTINE BELT PROBLEM. HE HAD THE SERPENTINE BELT REPAIRED AT LEAST 3-4 TIMES, BUT IT KEPT COMING OFF. WHEN THIS HAPPENED EVERYTHING SHUT OFF. THIS WAS DANGEROUS BECAUSE CONSUMER COULD BE IN HEAVY TRAFFIC AND IF THE BELT SHUT OFF, CONSUMER COULD GET HURT.*AK
NHTSA ODI #10097896
Mileage unknown · Oct 19, 2004
Air Bags
WHILE DRIVING, THE SRS AIR BAG LIGHT ILLUMINATED ON THE DASHBOARD AND REMAINED ON. THE CONSUMER DROVE IT TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE CONSUMER THAT THE CLOCK SPRING NEEDED REPLACEMENT. PLEASE FILL ADDITIONAL INFORMATION. *JB
NHTSA ODI #10097148
Mileage unknown · Oct 14, 2004
Air Bags
THE CONSUMER RECEIVED A RECALL FOR THE CLOCK SPRING. ( I COULD NOT FIND IT IN THE RECALL SECTION). THEY ALSO STATED THAT THEY HAVE BEEN HAVING PROBLEMS WITH THEIR VEHICLE. THE CONSUMER STATED THAT THE HORN HAS NOT BLOWN IN 3-4 MOS. THEY ALSO STATED THAT THE AIR BAG LIGHT STAYED ON, THIS HAS ALSO BEEN HAPPENING FOR THE SAME LE…
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THE CONSUMER RECEIVED A RECALL FOR THE CLOCK SPRING. ( I COULD NOT FIND IT IN THE RECALL SECTION). THEY ALSO STATED THAT THEY HAVE BEEN HAVING PROBLEMS WITH THEIR VEHICLE. THE CONSUMER STATED THAT THE HORN HAS NOT BLOWN IN 3-4 MOS. THEY ALSO STATED THAT THE AIR BAG LIGHT STAYED ON, THIS HAS ALSO BEEN HAPPENING FOR THE SAME LENGTH OF TIME. THEY STATED ALSO THAT THEY TOOK THE VEHICLE TO THE PVT MECHANIC, BUT BECAUSE OF THE COST COULD NOT AFFORD TO HAVE THE VEHICLE CHECKED. *JB
NHTSA ODI #10096918
41,000 miles · Oct 14, 2004
Air Bags
THE AIR BAG LIGHT WOULD COME ON AND GO OFF INTERMITTENTLY WHILE DRIVING. *JB
NHTSA ODI #10096817
120 miles · Oct 12, 2004
Air BagsElectrical SystemEngine And Engine CoolingCrashInjury
I HAD PURCHASED A 2002 DODGE CARAVAN SE AND IMMEDIATELY AFTER IT WAS BACK IN THE SHOP FOR REPAIRS. I HEARD A NOISE IN THE WINDOW AND THE DODGE PLACE TOLD ME IT WAS NOTHING NOT TO WORRY ABOUT IT. ALSO I HAVE MADE SEVERAL TRIPS TO THE DODGE PLACE FOR THE BRAKES (REPLACED 6 TIMES ) , SLIDING DOOR DOESN'T STAY LATCHED AND ALWAYS S…
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I HAD PURCHASED A 2002 DODGE CARAVAN SE AND IMMEDIATELY AFTER IT WAS BACK IN THE SHOP FOR REPAIRS. I HEARD A NOISE IN THE WINDOW AND THE DODGE PLACE TOLD ME IT WAS NOTHING NOT TO WORRY ABOUT IT. ALSO I HAVE MADE SEVERAL TRIPS TO THE DODGE PLACE FOR THE BRAKES (REPLACED 6 TIMES ) , SLIDING DOOR DOESN'T STAY LATCHED AND ALWAYS SLIDES AND HITS MY CHILDREN WHILE GETTING IN OR OUT OF THE VEHICLE, THE DRIVERS SIDE SEAT BELT COMES UNDONE FOR NO REASON (IT WONT STAY LATCHED), I HAD A FLAT AND THE TIRE JACK BROKE WHILE JACKING UP THE VAN, I WAS STOPPED AT A RED LIGHT AND ALL OF A SUDDEN MY VAN JUST PROCEEDED TO GO AND I NO CONTROL OTHER THAN RUNNING IN A DITCH TO STOP, THE VAN ALWAYS DRIFTS TO THE RIGHT WHEN DRIVING AND DEALER SAID IT NOT FAULTY THAT'S HOW ITS MADE TO DO, I HAD 7 SETS OF TIRES AND THE DEALERSHIP SAID THEY COULDN'T FIND ANYTHING WRONG WITH THIS VEHICLE , I HAD AN ALIGNMENT DONE 4 TIMES BECAUSE OF THE DRIFTING AND TIRES WEARING OUT SO OFTEN, I HAVE HAD THE BALL BEARINGS REPLACED 2 TIMES, I HAD THE AC RECHARGED WITH FREON 2 TIMES IT JUST WOULDN'T KEEP COOL, THE BACK DEFROSTER SOMETIMES DOESN'T DEFROST MAKING IT IMPOSSIBLE TO SEE WHILE DRIVING, BAD SMELL COMING FROM VAN IT SMELLS LIKE A SKUNK AND IT MAKES IT HARD TO BREATHE. *NM
NHTSA ODI #10095637
Mileage unknown · Sep 22, 2004
Power Train
WHEN DRIVING THE VEHICLE THROUGH VARYING SPEEDS THE VEHICLE SHIFTS IMPROPERLY. SOMETIMES IT IS AN EXTREMELY HARD SHIFT BETWEEN SECOND AND THIRD GEAR AT SPEEDS OF 20-30 MPH WHERE THE VEHICLE WILL PULL BACK AND THEN LURCH FORWARD AND A LOUD THUD OCCURS. IT SHIFTS IMPROPERLY WITH THE SAME ACTIONS WHEN IT SHIFTS DOWN INTO FIRST G…
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WHEN DRIVING THE VEHICLE THROUGH VARYING SPEEDS THE VEHICLE SHIFTS IMPROPERLY. SOMETIMES IT IS AN EXTREMELY HARD SHIFT BETWEEN SECOND AND THIRD GEAR AT SPEEDS OF 20-30 MPH WHERE THE VEHICLE WILL PULL BACK AND THEN LURCH FORWARD AND A LOUD THUD OCCURS. IT SHIFTS IMPROPERLY WITH THE SAME ACTIONS WHEN IT SHIFTS DOWN INTO FIRST GEAR WHEN ATTEMPTING TO STOP. IT ALSO SHIFTS ERRATICALLY BETWEEN 3RD AND 4TH GEAR ON THE EXPRESSWAY AT SPEEDS OF 55-65 MPH. HOWEVER THESE ISSUES ARE NOT CONSISTENT AND THE PROBLEM DOESN'T OCCUR EVERY TIME THE VEHICLE SHIFTS IN TO THESE GEARS. THE FIRST TIME THE VEHICLE WAS TAKEN INTO SERVICE THEY IDENTIFIED THE PROBLEM AS A BAD TRANSMISSION PROGRAM. HOWEVER, AFTER THEY CLAIMED TO HAVE "FIXED" THE ISSUES, MY VEHICLE' S TRANSMISSION PROBLEMS WORSENED INSTEAD OF IMPROVING. SINCE THEN THE VEHICLE HAS BEEN IN FOR SERVICE TWO MORE TIMES WHERE THE DODGE MECHANIC SAID THEY CANNOT DUPLICATE THE PROBLEM I AM HAVING, AND REFUSED TO FIX MY VEHICLE. THEY WILL ONLY DRIVE IT AROUND THE BLOCK AND IF IT DOESN'T ACT UP THEY SEND IT HOME AND SAY THERE IS NO PROBLEM. *AK
NHTSA ODI #10093029
Mileage unknown · Aug 25, 2004
Vehicle Speed Control
WHILE SITTING AT AN INTERSECTION AND THEN APPLYING THE ACCELERATOR PEDAL VEHICLE HESITATED THEN STALLED. CONSUMER RESTARTED VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. MECHANIC CLAIMED THAT THE PROBLEM COULD NOT BE DUPLICATED. *AK
NHTSA ODI #10089790
16,169 miles · Aug 13, 2004
Steering
POWER STEERING PUMP MAKES A LOUD WHIN OR GROWL WHEN TURNING. THIS IS INTERMITTENT AND THE DEALER CANNOT DUPLICATE. I HAVE DRIVEN THE VEHICLE 25 MILES TO THEIR SHOP WITH THE SOUND BUT BY THE TIME THEY GET THEIR TECH OUT TO CHECK IT, IT QUITS. ANOTHER MECHANIC HAS HEARD IT AND SUGGESTED IT IS A PRESSURE RESISTENCE VALVE. THE DEALE…
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POWER STEERING PUMP MAKES A LOUD WHIN OR GROWL WHEN TURNING. THIS IS INTERMITTENT AND THE DEALER CANNOT DUPLICATE. I HAVE DRIVEN THE VEHICLE 25 MILES TO THEIR SHOP WITH THE SOUND BUT BY THE TIME THEY GET THEIR TECH OUT TO CHECK IT, IT QUITS. ANOTHER MECHANIC HAS HEARD IT AND SUGGESTED IT IS A PRESSURE RESISTENCE VALVE. THE DEALER CHANGED THE PUMP APPROX 15 MONTHS AGO AND IT QUIT FOR ABOUT 3 MONTHS THEN IT BEGAN AGAIN. IT HAS GOTTEN INCREASINGLY MORE OFTEN AND LOUDER. THE DEALER SAYS THAT THE MANUFATURER WILL NOT ALLOW ANOTHER "RANDOM" CHANGE OF THE PUMP UNDER WARRANTY. I HAVE ABOUT 4000 MILES LEFT ON THE 36,000 MILE WARRANTY.*AK
ON CERTAIN MINI VANS, CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DROP THROUGH VENT HOLES IN THE TOP OF THE RADIO AND RESULT IN A SHORT CIRCUIT THAT SUBSEQUENTLY SENDS DIRECT CURRENT TO THE REAR SPEAKERS.
Consequence & remedy
Consequence: THIS COULD RESULT IN A SPEAKER FIRE.
Remedy: DEALERS WILL ADD A SPECIAL TAPE TO THE TOP OF THE RADIO TO PREVENT THE POTENTIAL OF WATER INTRUSION. THE RECALL BEGAN ON JANUARY 31, 2005. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
ON CERTAIN MINIVANS EQUIPPED WITH 3.3 OR 3.8L V-6 ENGINE, THE UPPER POWER STEERING COOLER HOSE MAY SPLIT AND CAUSE A FLUID LEAK.
Consequence & remedy
Consequence: POWER STEERING FLUID LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDER HOOD FIRE.
Remedy: DEALERS WILL REPLACE THE UPPER POWER STEERING COOLER HOSE. THIS RECALL BEGAN ON SEPTEMBER 27, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.
Consequence & remedy
Consequence: THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.
Remedy: DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.
VEHICLE DESCRIPTION: CERTAIN MINI VANS FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." THE OWNER MANUALS SUPPLIED WITH THESE VEHICLES DO NOT INDICATE WHICH SEATING POSITIONS ARE EQUIPPED WITH TETHER ANCHORAGES AND CHILD RESTRAINT ANCHORAGE SYSTEMS AS REQUIRED BY THE STANDARD.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE CHILD SEAT MAY NOT BE PROPERLY ATTACHED INCREASING THE RISK OF INJURY TO THE CHILD.
Remedy: OWNERS WILL BE PROVIDED WITH THE NECESSARY CHILD RESTRAINT SYSTEM INFORMATION. OWNER NOTIFICATION IS EXPECTED TO BEGIN OCTOBER 8, 2001. OWNERS WHO DO NOT RECEIVE THE FREE INFORMATION WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Additional source detail variants (3)
Electrical System
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Exterior Lighting:headlights
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Exterior Lighting:headlights:switch
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Additional source detail variants (3)
Electrical System
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Exterior Lighting:headlights
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Exterior Lighting:headlights:switch
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
PE04049 · Speaker Fire In The Rear Of The Vehicle
Opened Jul 7, 2004 · Closed Nov 5, 2004
Status: closed (inferred from source dates) · Electrical System:wiring: Rear Compartment/trunk; Equipment:electrical:radio/tape Deck/cd Etc.
ON JULY 7, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION BASED ON CONSUMER COMPLAINTS ALLEGING AN INTERIOR VEHICLE FIRE STARTING IN THE AREA OF THE DRIVER SIDE REAR SPEAKER.DAIMLERCHRYSLER CORPORATION (DCC) INFORMED ODI THAT CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DRIP ONTO THE RADIO AND INTO VENT HOLES ON TOP OF THE RADIO.THIS CAN RESULT IN A SHORT CIRCUIT SENDING DIRECT CURRENT TO THE REAR SPEAKERS AND CAUSE A SPEAKER FIRE.THE CONDITION IS PRESENT ONLY ON SUBJECT VEHICLES EQUIPPED WITH THE BASE RADIO.SUBJECT VEHICLES WITH OTHER OPTION RADIOS CONTAIN CIRCUIT PROTECTION THAT PREVENTS SENDING DIRECT CURRENT TO THE SPEAKERS AND ARE NOT AFFECTED.ALL NINE COMPLAINTS PERTAIN TO VEHICLES WITH THE BASE RADIO.BY LETTER DATED NOVEMBER 1, 2004, DCC NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA# 04V531) COVERING MODEL YEAR 2001-2002 DODGE CARAVAN, GRAND CARAVAN, CHRYSLER VOYAGER, AND TOWN & COUNTRY MODELS WITH BASE RADIO ONLY (EST. 238,000 VEHICLES).DCC DEALERS WILL INSTALL A PROTECTIVE TAPE TO THE TOP OF THE RADIO ASSEMBLY TO PREVENT WATER INTRUSION.THE ACTION TAKEN BY DCC IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
Additional source detail variants (2)
Electrical System:wiring: Rear Compartment/trunk
ON JULY 7, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION BASED ON CONSUMER COMPLAINTS ALLEGING AN INTERIOR VEHICLE FIRE STARTING IN THE AREA OF THE DRIVER SIDE REAR SPEAKER.DAIMLERCHRYSLER CORPORATION (DCC) INFORMED ODI THAT CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DRIP ONTO THE RADIO AND INTO VENT HOLES ON TOP OF THE RADIO.THIS CAN RESULT IN A SHORT CIRCUIT SENDING DIRECT CURRENT TO THE REAR SPEAKERS AND CAUSE A SPEAKER FIRE.THE CONDITION IS PRESENT ONLY ON SUBJECT VEHICLES EQUIPPED WITH THE BASE RADIO.SUBJECT VEHICLES WITH OTHER OPTION RADIOS CONTAIN CIRCUIT PROTECTION THAT PREVENTS SENDING DIRECT CURRENT TO THE SPEAKERS AND ARE NOT AFFECTED.ALL NINE COMPLAINTS PERTAIN TO VEHICLES WITH THE BASE RADIO.BY LETTER DATED NOVEMBER 1, 2004, DCC NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA# 04V531) COVERING MODEL YEAR 2001-2002 DODGE CARAVAN, GRAND CARAVAN, CHRYSLER VOYAGER, AND TOWN & COUNTRY MODELS WITH BASE RADIO ONLY (EST. 238,000 VEHICLES).DCC DEALERS WILL INSTALL A PROTECTIVE TAPE TO THE TOP OF THE RADIO ASSEMBLY TO PREVENT WATER INTRUSION.THE ACTION TAKEN BY DCC IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
Equipment:electrical:radio/tape Deck/cd Etc.
ON JULY 7, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION BASED ON CONSUMER COMPLAINTS ALLEGING AN INTERIOR VEHICLE FIRE STARTING IN THE AREA OF THE DRIVER SIDE REAR SPEAKER.DAIMLERCHRYSLER CORPORATION (DCC) INFORMED ODI THAT CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DRIP ONTO THE RADIO AND INTO VENT HOLES ON TOP OF THE RADIO.THIS CAN RESULT IN A SHORT CIRCUIT SENDING DIRECT CURRENT TO THE REAR SPEAKERS AND CAUSE A SPEAKER FIRE.THE CONDITION IS PRESENT ONLY ON SUBJECT VEHICLES EQUIPPED WITH THE BASE RADIO.SUBJECT VEHICLES WITH OTHER OPTION RADIOS CONTAIN CIRCUIT PROTECTION THAT PREVENTS SENDING DIRECT CURRENT TO THE SPEAKERS AND ARE NOT AFFECTED.ALL NINE COMPLAINTS PERTAIN TO VEHICLES WITH THE BASE RADIO.BY LETTER DATED NOVEMBER 1, 2004, DCC NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA# 04V531) COVERING MODEL YEAR 2001-2002 DODGE CARAVAN, GRAND CARAVAN, CHRYSLER VOYAGER, AND TOWN & COUNTRY MODELS WITH BASE RADIO ONLY (EST. 238,000 VEHICLES).DCC DEALERS WILL INSTALL A PROTECTIVE TAPE TO THE TOP OF THE RADIO ASSEMBLY TO PREVENT WATER INTRUSION.THE ACTION TAKEN BY DCC IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
PE03012 · Power Steering Hose Failure
Opened Apr 9, 2003 · Closed May 29, 2003
Status: closed (inferred from source dates) · Steering:hydraulic Power Assist System; Steering:hydraulic Power Assist:hose, Piping, And Connections; Steering:hydraulic Power Assist:power Steering Fluid; Steering:hydraulic Power Assist:pump; Steering:linkages:drag:power Assist System
PLEASE SEE ATTACHED REPORT.
Additional source detail variants (5)
Steering:hydraulic Power Assist:hose, Piping, And Connections
PLEASE SEE ATTACHED REPORT.
Steering:hydraulic Power Assist:power Steering Fluid
PLEASE SEE ATTACHED REPORT.
Steering:hydraulic Power Assist:pump
PLEASE SEE ATTACHED REPORT.
Steering:hydraulic Power Assist System
PLEASE SEE ATTACHED REPORT.
Steering:linkages:drag:power Assist System
PLEASE SEE ATTACHED REPORT.
PE02068 · Fuel Tank Leak
Opened Sep 24, 2002 · Closed Oct 9, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
No summary supplied.
2002 Dodge Caravan Problems, Complaints & Recalls | Skip That Year
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