NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
257 reports143,000 miles · Jul 2, 2013
Suspension
WE GOT INTO OUR 2001 DODGE CARAVAN AND STARTED TO DRIVE IT AND NOTICED THAT THERE WAS A RATTLING NOISE IN THE FRONT PASSENGER SIDE OF THE SUSPENSION. I PULLED THE VAN OVER AND NOTICED THE PASSENGER SIDE STRUT WAS UP THROUGH INTO THE ENGINE COMPARTMENT! I BELIEVE THE HOUSING IS RUSTED THROUGH, WHICH ALLOWED THE STRUT TO POKE AL…
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WE GOT INTO OUR 2001 DODGE CARAVAN AND STARTED TO DRIVE IT AND NOTICED THAT THERE WAS A RATTLING NOISE IN THE FRONT PASSENGER SIDE OF THE SUSPENSION. I PULLED THE VAN OVER AND NOTICED THE PASSENGER SIDE STRUT WAS UP THROUGH INTO THE ENGINE COMPARTMENT! I BELIEVE THE HOUSING IS RUSTED THROUGH, WHICH ALLOWED THE STRUT TO POKE ALL THE WAY OUT. *TR
NHTSA ODI #10522777
215,000 miles · Sep 17, 2012
Electronic Stability Control (esc)
THE VEHICLE WAS REGISTERING MULTIPLE CODES IN THE ODBII SYSTEM. OF WHICH ONE WAS A OPEN INJECTOR CIRCUIT. VEHICLE WOULD STALL AND RUN ROUGH. ON FURTHER INVESTIGATION THE FUEL INJECTOR WIRING HARNESS THAT WAS ROUTED DIRECTLY ABOVE EXHAUST MANIFOLD HAD THE INSULATION MELTED CAUSING MULTIPLE FUEL AND EMISSION CONTROL WIRES TO BE…
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THE VEHICLE WAS REGISTERING MULTIPLE CODES IN THE ODBII SYSTEM. OF WHICH ONE WAS A OPEN INJECTOR CIRCUIT. VEHICLE WOULD STALL AND RUN ROUGH. ON FURTHER INVESTIGATION THE FUEL INJECTOR WIRING HARNESS THAT WAS ROUTED DIRECTLY ABOVE EXHAUST MANIFOLD HAD THE INSULATION MELTED CAUSING MULTIPLE FUEL AND EMISSION CONTROL WIRES TO BE SHORTED. A SEARCH FOR THE FUEL WIRING HARNESS AT MULTIPLE SALVAGE YARDS SHOWED THE EXACT SAME CONDITION TO EXIST ON 4 OF 5 VEHICLES. ONE CAN SPECULATE THE ROUTING OF THE HARNESS OVER THE EXHAUST MANIFOLD COMBINED WITH SUBSTANDARD WIRE INSULATION CAUSED THE INSULATION TO MELT. *TR
NHTSA ODI #10475580
136,626 miles · Sep 13, 2012
Tires
WE PURCHASED 4 BRIDGESTONE INSIGNIA SE200 TIRES IN MAY 2009. THUS FAR 3 HAVE FAILED. FIRST, MECHANIC NOTED WHEN WE TOOK VEHICLE IN FOR ROUTINE BALANCE AND ROTATION. SECOND, DRIVER NOTED VIBRATION ON HIGHWAY. TIRE REPLACED 6/4/12. 3RD, DRIVER NOTED FRONT END PULLING, SUBSEQUENTLY EXTREME VIBRATION ON HIGHWAY. VEHICLE PARKED …
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WE PURCHASED 4 BRIDGESTONE INSIGNIA SE200 TIRES IN MAY 2009. THUS FAR 3 HAVE FAILED. FIRST, MECHANIC NOTED WHEN WE TOOK VEHICLE IN FOR ROUTINE BALANCE AND ROTATION. SECOND, DRIVER NOTED VIBRATION ON HIGHWAY. TIRE REPLACED 6/4/12. 3RD, DRIVER NOTED FRONT END PULLING, SUBSEQUENTLY EXTREME VIBRATION ON HIGHWAY. VEHICLE PARKED AT AIRPORT FOR 3 DAYS; UPON RETURN, TIRE WAS FLAT WITH A SECTION BULGED AND SEPARATED. *TR
NHTSA ODI #10475263
Mileage unknown · Sep 6, 2012
Air BagsElectrical SystemVehicle Speed Control
DRIVER'S SIDE AIR BAG, THE HORN AND THE CRUISE CONTROL DO NOT WORK. IT IS QUITE OBVIOUS THAT THESE DEFECTS ARE CAUSED BY A DEFECTIVE CLOCK SPRING. THIS WAS A MATTER OF RECALL FOR THE DODGE CARAVAN AND GRAND CARAVAN, PLYMOUTH VOYAGER AND GRAND VOYAGER AND CHRYSLER TOWN AND COUNTRY FROM THE 1996-2000 MODEL YEARS. OUR CAR IS 200…
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DRIVER'S SIDE AIR BAG, THE HORN AND THE CRUISE CONTROL DO NOT WORK. IT IS QUITE OBVIOUS THAT THESE DEFECTS ARE CAUSED BY A DEFECTIVE CLOCK SPRING. THIS WAS A MATTER OF RECALL FOR THE DODGE CARAVAN AND GRAND CARAVAN, PLYMOUTH VOYAGER AND GRAND VOYAGER AND CHRYSLER TOWN AND COUNTRY FROM THE 1996-2000 MODEL YEARS. OUR CAR IS 2001 MODEL AND IS NOT IN A RECALL LIST, BUT IT IS QUITE OBVIOUS TO ME THAT THE DEFECT WAS NOT FIXED IN 2001 YEAR MODELS. AM I ALONE COMPLAINING ABOUT THIS UNFIXED PROBLEM? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10474081
123,000 miles · Apr 18, 2012
Latches/locks/linkages
TL* THE CONTACT OWNS A 2001 DODGE CARAVAN SPORT. THE CONTACT WAS DRIVING 40 MPH WHEN THE DRIVER SIDE SLIDING DOOR FAILED TO LOCK. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS CONTACTED AND THEY CONFIRMED THE VIN FAILED TO QUALIFY FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER: 01I003000(LATCHES/LOCKS/LINKAGES:DOORS:…
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TL* THE CONTACT OWNS A 2001 DODGE CARAVAN SPORT. THE CONTACT WAS DRIVING 40 MPH WHEN THE DRIVER SIDE SLIDING DOOR FAILED TO LOCK. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS CONTACTED AND THEY CONFIRMED THE VIN FAILED TO QUALIFY FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER: 01I003000(LATCHES/LOCKS/LINKAGES:DOORS:LATCH). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 123,000 AND THE CURRENT MILEAGE WAS 124,000.
NHTSA ODI #10455691
119,000 miles · Apr 4, 2012
Electrical System
WAS COMING HOME WHEN I SMELT A BURNING SMELL. I PULLED OVER TO SEE WHAT IT WAS AND COULD NOT FIND ANYTHING WRONG, BUT STILL SMELT THE SMELL. I TURNED BACK ON THE CAR TO PULL OVER MORE IN THE LIGHT TO SEE WHAT WAS GOING ON (IT WAS DARK). WHEN I TURNED BACK ON THE CAR NOTHING ON THE DASHBOARD WORKED, NO BLINKERS, NO TEMP GAUGE, NO…
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WAS COMING HOME WHEN I SMELT A BURNING SMELL. I PULLED OVER TO SEE WHAT IT WAS AND COULD NOT FIND ANYTHING WRONG, BUT STILL SMELT THE SMELL. I TURNED BACK ON THE CAR TO PULL OVER MORE IN THE LIGHT TO SEE WHAT WAS GOING ON (IT WAS DARK). WHEN I TURNED BACK ON THE CAR NOTHING ON THE DASHBOARD WORKED, NO BLINKERS, NO TEMP GAUGE, NO GAS GAUGE, NO RPM, NO SPEEDOMETER. ABOUT THREE HOURS LATER, STILL AT THE GAS STATION I DECIDED TO PRESS THE TRIP BUTTON AND EVERYTHING CAME BACK ON BUT MY DOOR AJAR BUTTON FLASHES ON AND OFF INCLUDING THE LIGHTS THAT COME ONE WHEN THE DOOR OPENS, WITH THE DINGING AND THE LOCKS GO CRAZY. NEEDLESS TO SAY, NO I DID NOT DRIVE IT BECAUSE I THOUGHT FOR SURE IT WOULD CATCH FIRE. BUT IT SEEMS THAT THIS PROBLEM HAS OCCURED TO SEVERAL PEOPLE THEY HAVE JUST FAILED TO REPORT IT SO IT HAS NOT BEEN RECALLED! I HAD ALL MY 5 CHILDREN WITH ME, I THANK GOD WE WERE ABLE TO STAY SAFE. I LOCAL DEALER HAS LOOKED AT IT AND SAYS IT IS THE INTRUMENT CLUSTER. THE INTRUMENT CLUSTER HAS MELTED AND THAT IS WHY I WAS SMELLING A BURN SMELL. *TR
NHTSA ODI #10454131
171,080 miles · Mar 27, 2012
Air Bags
THE AIR BAG LIGHT KEEPS COMING ON AND THEN GOES OUT. I BELIEVES IT THE SAME PROBLEM COVERED FOR PREVIOUS YEAR MODELS INCLUDED IN THE CLOCK SPRING NHTSA RECALL 04V480000. I BELIEVE THE RECALL SHOULD BE EXTENDED TO ALL YEAR MODELS SINCE IT'S THE SAME PROBLEM. IT HAPPENS AT VARIOUS DRIVING SPEEDS. *TR
NHTSA ODI #10453260
Mileage unknown · Jun 27, 2011
Visibility
FRONT DRIVER WINDOW STOPPED WORKING. HAS BEEN REPLACED TWICE AND A WHOPPING $330.00 EACH TIME. PASSENGER WINDOW IS NOW ACTING UP. WILL ROLL DOWN BUT NOT UP, AND SOMETIMES WON'T MOVE AT ALL. THE SECOND TIME THE DRIVER SIDE WINDOW BROKE, A ROCK FROM A TRUCK AHEAD FLEW INTO MY WINDOW AND HIT THE BACK SEAT. INCHES FROM MY EYE.…
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FRONT DRIVER WINDOW STOPPED WORKING. HAS BEEN REPLACED TWICE AND A WHOPPING $330.00 EACH TIME. PASSENGER WINDOW IS NOW ACTING UP. WILL ROLL DOWN BUT NOT UP, AND SOMETIMES WON'T MOVE AT ALL. THE SECOND TIME THE DRIVER SIDE WINDOW BROKE, A ROCK FROM A TRUCK AHEAD FLEW INTO MY WINDOW AND HIT THE BACK SEAT. INCHES FROM MY EYE. THIS VEHICLE HAS A HORRIBLE REPUTATION OF THE WINDOWS MOTOR/REGULATOR UNITS. *TR
NHTSA ODI #10409122
114,000 miles · Dec 30, 2010
Exterior Lighting
TL*THE CONTACT OWNS A 2001 DODGE GRAND CARAVAN SPORT. THE CONTACT NOTICED THAT WHILE DRIVING AT ANY SPEED IN WET WEATHER CONDITIONS, THE HEADLIGHTS SHUT OFF, THE WARNING LIGHTS ILLUMINATED, AND THE ALL OF THE GAUGES DISPLAY ZERO. THE DEALER PERFORMED A DIAGNOSTIC TEST AND REPLACED THE BODY CONTROL MODULE. THE CONTACT DID NOT IN…
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TL*THE CONTACT OWNS A 2001 DODGE GRAND CARAVAN SPORT. THE CONTACT NOTICED THAT WHILE DRIVING AT ANY SPEED IN WET WEATHER CONDITIONS, THE HEADLIGHTS SHUT OFF, THE WARNING LIGHTS ILLUMINATED, AND THE ALL OF THE GAUGES DISPLAY ZERO. THE DEALER PERFORMED A DIAGNOSTIC TEST AND REPLACED THE BODY CONTROL MODULE. THE CONTACT DID NOT INFORM THE MANUFACTURER. THE CURRENT MILEAGE WAS 151,000. THE FAILURE MILEAGE WAS APPROXIMATELY 114,000.
NHTSA ODI #10373494
Mileage unknown · Sep 17, 2010
Electrical System
TL* THE CONTACT OWNS A 2001 DODGE CARAVAN. THE CONTACT ATTEMPTED TO START THE VEHICLE BUT THE KEY WOULD NOT TURN IN THE IGNITION. AFTER REPEATED ATTEMPTS, SHE WAS ABLE TO START THE VEHICLE. THE FAILURE BEGAN TO RECUR INTERMITTENTLY UNTIL THE KEY FINALLY FRACTURED WHILE IN THE IGNITION. SHE WAS ABLE TO REMOVE THE KEY FROM THE …
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TL* THE CONTACT OWNS A 2001 DODGE CARAVAN. THE CONTACT ATTEMPTED TO START THE VEHICLE BUT THE KEY WOULD NOT TURN IN THE IGNITION. AFTER REPEATED ATTEMPTS, SHE WAS ABLE TO START THE VEHICLE. THE FAILURE BEGAN TO RECUR INTERMITTENTLY UNTIL THE KEY FINALLY FRACTURED WHILE IN THE IGNITION. SHE WAS ABLE TO REMOVE THE KEY FROM THE IGNITION WITH ASSISTANCE. THE VEHICLE WAS NOT TAKEN TO BE EXAMINED FOR THE CAUSE OF FAILURE AND WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS UNKNOWN.
NHTSA ODI #10356161
NHTSA investigations
2EA05009 · Headlight Malfunction
Opened Jun 1, 2005 · Closed May 2, 2006
Status: closed (inferred from source dates) · Electrical System; Exterior Lighting:headlights; Exterior Lighting:headlights:switch
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Additional source detail variants (3)
Electrical System
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Exterior Lighting:headlights
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Exterior Lighting:headlights:switch
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
PE05004 · Headlight Malfunction
Opened Feb 2, 2005 · Closed Jun 1, 2005
Status: closed (inferred from source dates) · Electrical System; Exterior Lighting:headlights; Exterior Lighting:headlights:switch
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Additional source detail variants (3)
Electrical System
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Exterior Lighting:headlights
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Exterior Lighting:headlights:switch
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.