2001 Dodge Caravan

2001 DODGE CARAVAN - A/C SYSTEM & DASH/ELECTRICAL INSTRUMENT PANEL AND LIGHTS - HAD VEHICLE FOR ONLY A COUPLE OF WEEKS, TOTAL FAILURE OF A/C SYSTEM. DEALER REPLACED SYSTEM. SYSTEM WORKED APPROXIMATELY THREE (3) YEARS, THEN HAD ANOTHER TOTAL FAILURE OF SYSTEM, ALONG WITH FAN SPEED SWITCH NO LONGER WORKING MEDIUM AND HIGH SPEEDS. VEHICLE PAST WARRANTY SO HAD PRIVATE MECHANIC REPLACE EVAPORATOR. HAD TO PULL DASH OUT TO REPLACE EVAPORATOR, AS NO ACCESS TO MAKE REPAIR UNDER HOOD, COST OF $1,500 DUE TO LABOR INTENSIVE PULLING DASH FOR A/C REPAIR. AFTER DASH PULLED OUT AND REINSTALLED, DASH LIGHTS WENT OUT A FEW DAYS AFTER A/C REPAIR. TOOK VEHICLE BACK TO PRIVATE MECHANIC, STATED INSTRUMENT PANEL COMPONENTS WERE FALLING OFF, PAPER/ADHESIVE ADHERING COMPONENTS TO DASH DRY ROTTED AND NO LONGER STICKING. NEEDED NEW PANEL AT COST OF $1,000. THESE ITEMS WERE REPAIRED IN SUMMER MONTHS. IN WINTER, DISCOVERED HEATER DID NOT WORK. HAVEN'T REPAIRED THAT YET. *TR

TL*THE CONTACT OWNS A 2001 DODGE CARAVAN. THE CONTACT STATES WHILE DRIVING APPROXIMATELY 30 MPH ON NORMAL ROAD CONDITIONS. THE RADIO SYSTEM FAILED WITHOUT ANY WARNING. THE VEHICLE WAS EQUIPPED WITH THE MANUFACTURER'S STEREO SYSTEM. A NEW RADIO SYSTEM WAS PURCHASED AND INSTALLED BY A TECHNICIAN THE SAME FAILURE OCCURRED. THERE WAS A SAFETY DEFECT RECALL UNDER NHTSA CAMPAIGN ID NUMBER 04V531000 (EQUIPMENT; ELECTRICAL;RADIO/TAPE DECK/CD ETC). THE CONTACT EXPERIENCED THE IDENTICAL FAILURE MENTIONED IN THE RECALL. HOWEVER, THE VIN NUMBER WAS EXCLUDED FROM THE RECALL DEFECT. THE FAILURE MILEAGE WAS 75,000 AND THE CURRENT MILEAGE WAS 117,000. THE VIN WAS NOT AVAILABLE. BL

TL*THE CONTACT OWNS A 2001 DODGE CARAVAN. WHILE DRIVING APPROXIMATELY 30 MPH, THE RADIO FAILED WITHOUT WARNING. THE VEHICLE WAS EQUIPPED WITH THE FACTORY STEREO SYSTEM. A NEW RADIO SYSTEM WAS PURCHASED AND INSTALLED BY A TECHNICIAN. THE FAILURE RECURRED ON A SEPARATE OCCASION AND THE RADIO WAS REPLACED. THE VIN WAS UNABLE TO BE ENTERED INTO THE SYSTEM. THE FAILURE MILEAGE WAS 75,000 AND CURRENT MILEAGE WAS 117,000.

THE CONSUMER RECEIVED AN EXTENDED WARRANTY LETTER FROM CHRYSLER STATING THAT THE AIR CONDITION COMPRESSOR WAS BAD AND MAY NEED REPAIR. THE INSTRUCTIONS STATED TO DO NOTHING UNLESS REPAIR WAS NEEDED. THE OFFER WAS GOOD THROUGH 70000 MILES. THE CONSUMER'S A/C COMPRESSOR WENT OUT AT 76000 MILES. *TS THE CONSUMER BELIEVES HER VEHICLE'S A/C COMPRESSOR SHOULD BE REPLACED UNDER THE WARRANTY ALTHOUGH THE VEHICLE WAS OVER THE MILEAGE STATED IN THE WARRANTY. *NM

DT: THE CONTACT RECEIVED A RECALL LETTER A COUPLE OF MONTHS AGO CONCERNING AIR CONDITIONER (A/C) DUCTS THAT MAY DRIP MOISTURE INTO THE RADIO AND MAY LEAD TO A FIRE/ SHORT CIRCUIT WHICH MAY CAUSE A FIRE. THE CONTACT STATED WHEN SHE BOUGHT THE CAR SHE HAD A DIFFERENT RADIO INSTALLED IN THE CAR OTHER THAN THE ONE THAT WAS IN THE CAR BECAUSE SHE WANTED A CD . THE SALESMAN TOLD HER TO GO SOMEWHERE ELSE AND PURCHASE ANOTHER RADIO. SHE WANTED TO PURCHASE ANOTHER RADIO FROM CHRYSLER, BUT THE SALESPERSON ADVISED HER IT WOULD BE CHEAPER TO GO ELSEWHERE TO PURCHASE THE RADIO. SHE DID WHAT THE SALESPERSON TOLD HER TO DO. THE SERVICE DEALER AND CHRYSLER HAVE TOLD THE CONTACT THAT THEY WILL NOT LOOK AT IT OR FIX THE RECALL BECAUSE THERE WAS NO CHRYSLER RADIO IN THE CAR. SHE BELIEVED THE PROBLEM WAS WITH THE A/C IN THE CAR NOT THE RADIO. SHE TOOK THE CAR TO DEALER PRIOR TO RECEIVING THE RECALL THEY TOLD HER THEN THERE WAS A RECALL ABOUT THE A/C, BUT THEY COULD NOT FIX IT BECAUSE SHE HAD AN AFTER MARKET RADIO IN THE CAR. ON 8-15-05 SHE TOOK THE CAR TO DEALER AGAIN AND BROUGHT RECALL LETTER. THIS WAS WHEN THEY TOLD HER AGAIN THEY WOULD NOT FIX THE RECALL BECAUSE SHE HAD THE AFTER MARKET RADIO IN THE CAR.*AK

DT: RECEIVED RECALL 04V531000 AT THE BEGINNING OF THE YEAR, AND COULD NOT GET THE RECALL WORK DONE ON 2001 DODGE CARAVAN. TOOK IT TO A DEALER TO HAVE IT REPAIRED, AND THEY SAID THEY COULD NOT DO IT BECAUSE THEY DID NOT HAVE THE PART. THE CONSUMER CALLED CHRYSLER AND THEY HAD NO SERVICE IN SPANISH. *AK THE DOOR ACTUATOR WAS REPLACED. *JB

2001 DODGE GRAND CARAVAN EXPERIENCING PROBLEMS WITH THE AIR CONDITIONER COMPRESSOR. *MR WHEN EITHER THE DEFROST OR A/C WAS TURNED ON, A VERY LOUD GRINDING NOISE WOULD BE PRESENT ALONG WITH A BURNING RUBBER SMELL. THE A/C COMPRESSOR MALFUNCTIONED AS A RESULT OF AN INTERNAL SEIZURE CAUSING SHARDS OF METAL TO GO THROUGH THE DRYER AND LINES. THE CONSUMER REQUESTED REIMBURSEMENT OF THE REPAIR. *SC *JB

WHEN DRIVING AT HIGHWAY SPEEDS VEHICLE WILL WANDER TO THE RIGHT. DEALER HAS SEEN VEHICLE 6 OR 7 TIMES, AND HAS TRIED TO ALIGN VEHICLE AND TIRES. AFTER DEALER FIXED VEHICLE, IT WOULD PULL TO OPPOSITE DIRECTION.*AK CONSUMER HAS FILED FOR ARBITRATION. MANUFACTURER NOTIFIED.THERE IS REAR BUMPER DAMAGE. THE REAR DOOR IS INOPERATIVE WHEN USING REMOTE OR INTERIOR BUTTON. LEFT SLIDING DOOR RATTLE WHEN DRIVING OVER 40 MPH. DEALER REPLACED SLIDING DOOR PANEL MOLDING AND CLIPS THAT WERE BROKEN. DASH RATTLE IN FRONT DRIVER AREA OVER 40. DEALER COULD NOT DUPLICATE. PASSENGER FLOOR GETS WET FROM EXTENDED DRIVE WITH A/C ON. DEALER CLEANED DRAIN WITH COMPRESSED AIR. *TT