2001 Dodge Caravan

DT: 2001 DODGE GRAND CARAVAN. THE CONSUMER BOUGHT THE CARAVAN THREE YEARS AGO, DROVE IT HOME ABOUT 100 MILES AND TWO OR THREE DAYS LATER THE TRANSMISSION WAS SLIPPING, HAD IT FIXED. ABOUT THREE WEEKS LATER THE TRANSMISSION SLIPPED AGAIN, TOOK IT BACK TO DEALER AGAIN. THEY REBUILT THE TRANSMISSION. SUBSEQUENTLY, THE TRANSMISSION FAILED AGAIN. THE TRANSMISSION WAS REBUILT AGAIN. THE CONSUMER WAS TOLD THAT SHE COULD TRADE THE CAR IN FOR ANOTHER CAR IN MARCH OR APRIL. THEN, THE DEALERSHIP CHANGED HIS MIND AND STATED THAT CONSUMER COULD NOT TRADE VEHICLE IN RIGHT NOW. THE TRANSMISSION WAS MALFUNCTIONING IN JULY 2005. TOOK VEHICLE BACK TO THE DEALERSHIP, THE BOX ON THE TRANSMISSION WAS NOT TELLING THE TRANSMISSION WHEN TO CHANGE GEARS. THE DEALERSHIP SAID THAT THE TRANSMISSION BOX WAS NOT ON THE WARRANTY, AND THEY WANTED $900.00 TO FIX IT. DURING A TRIP THE CAR STOPPED WORKING. CALLED THE WARRANTY PEOPLE, THEY HAD IT TOWED TO A DEALERSHIP. THE DEALERSHIP LOOKED AT THE CAR AND SAID THE MOTOR WAS GONE. THE WARRANTY PAID FOR A NEW MOTOR. *AK

DT: THE CONTACT RECEIVED A RECALL LETTER A COUPLE OF MONTHS AGO CONCERNING AIR CONDITIONER (A/C) DUCTS THAT MAY DRIP MOISTURE INTO THE RADIO AND MAY LEAD TO A FIRE/ SHORT CIRCUIT WHICH MAY CAUSE A FIRE. THE CONTACT STATED WHEN SHE BOUGHT THE CAR SHE HAD A DIFFERENT RADIO INSTALLED IN THE CAR OTHER THAN THE ONE THAT WAS IN THE CAR BECAUSE SHE WANTED A CD . THE SALESMAN TOLD HER TO GO SOMEWHERE ELSE AND PURCHASE ANOTHER RADIO. SHE WANTED TO PURCHASE ANOTHER RADIO FROM CHRYSLER, BUT THE SALESPERSON ADVISED HER IT WOULD BE CHEAPER TO GO ELSEWHERE TO PURCHASE THE RADIO. SHE DID WHAT THE SALESPERSON TOLD HER TO DO. THE SERVICE DEALER AND CHRYSLER HAVE TOLD THE CONTACT THAT THEY WILL NOT LOOK AT IT OR FIX THE RECALL BECAUSE THERE WAS NO CHRYSLER RADIO IN THE CAR. SHE BELIEVED THE PROBLEM WAS WITH THE A/C IN THE CAR NOT THE RADIO. SHE TOOK THE CAR TO DEALER PRIOR TO RECEIVING THE RECALL THEY TOLD HER THEN THERE WAS A RECALL ABOUT THE A/C, BUT THEY COULD NOT FIX IT BECAUSE SHE HAD AN AFTER MARKET RADIO IN THE CAR. ON 8-15-05 SHE TOOK THE CAR TO DEALER AGAIN AND BROUGHT RECALL LETTER. THIS WAS WHEN THEY TOLD HER AGAIN THEY WOULD NOT FIX THE RECALL BECAUSE SHE HAD THE AFTER MARKET RADIO IN THE CAR.*AK

DT: RECEIVED RECALL 04V531000 AT THE BEGINNING OF THE YEAR, AND COULD NOT GET THE RECALL WORK DONE ON 2001 DODGE CARAVAN. TOOK IT TO A DEALER TO HAVE IT REPAIRED, AND THEY SAID THEY COULD NOT DO IT BECAUSE THEY DID NOT HAVE THE PART. THE CONSUMER CALLED CHRYSLER AND THEY HAD NO SERVICE IN SPANISH. *AK THE DOOR ACTUATOR WAS REPLACED. *JB

2001 DODGE GR CARAVAN HAS HAD A PROBLEM WITH THE POWER SLIDING DOORS & POWER LIFTGATE FROM THE VERY FIRST DAY I PURCHASED IT. BOTH POWERED DOORS & POWER LIFT GATE WILL EITHER NOT OPEN OR MAKE THE NOISE OF TRYING TO OPEN WHEN USING EITHER THE KEYLESS REMOTE, INSIDE REMOTES OR MY OPENING & CLOSING MANUALLY. SOMETIMES THE DOORS & LIFTGATE WILL ALSO KICKBACK AS IF SOMETHING IS OBSTRUCTING THE PATHWAY. THIS ALSO OCURRS WHEN USING THE KEYLESS REMOTE OR INSIDE REMOTE BUTTONS. I FIRST LEARNED ABOUT A PRELIMINARY INVESTIGATION REGARDING DOORS & LIFTGATE OPENING WITHOUT WARNING FROM MY LOCAL NEWS STATION BACK IN DECEMBER OF 2004. I HAD PREVIOUSLY BROUGHT MY VAN TO THE DEALERSHIP REGARDING THIS PROBLEM BUT SINCE THEY COULD NEVER DUPLICATE THE PROBLEM THEY INFORMED ME THEY COULD NOT FIX MY VAN. I WAS FINALLY ABLE TO SHOW THE DEALERSHIP THE PROBLEM WHEN I BROUGHT MY CAR IN FOR SERVICE BACK IN JANUARY 2005. THE DEALERSHIP INFORMED ME THAT THERE WAS NO RECALL OR INVESTIGATION BUT WAS ABLE TO DETERMINE THAT THE PROBLEM WAS CAUSED BY DTC INCOMPLETE POWER OPEN LATCH FAILURE, INCOMPLETE LATCH RELEASE PAW SW FAILURE. I HAVE ACTUAL SERVICE NOTATION OF WHAT THE DEALERSHIP DETERMINED TO BE THE PROBLEM & HOW TO FIX IT. THE DEALERSHIP ALLOWED A GOODWILL SERVICE ON ONE DOOR & THE POWER LIFTGATE. THEY WOULD NOT & COULD NOT FIX THE OTHER DOOR BECAUSE THEY ONCE AGAIN COULD NOT DUPLICATE THE PROBLEM ALTHOUGH THEY WERE ABLE TO DETERMINE THE PROBLEM ON THE OTHER DOOR & LIFTGATE BECAUSE THE PROBLEM WAS DUPLICATED IN FRONT OF THEIR EYES. I CONTINUE TO HAVE A PROBLEM WITH THE ONE POWER DOOR THAT THEY WERE NOT ABLE TO DETERMINE TO HAVE A PROBLEM. I UNDERSTAND THERE WAS SOME PRELIMINARY EVALUATIONS BEING DONE (PE04-054). HAS ANYTHING BEEN RESOLVED? I WOULD ALSO LIKE TO HAVE MY INFORMATION & COMPLAINT NOTED. PLEASE NOTE THAT THE NUMBER OF OCURRANCES IS EVEN HIGH THAN NOTED FROM BELOW BECAUSE OF THE AGE OF THE CAR. THANK YOU.

DT: CONTACT COMPLAINED ABOUT THE RECALL OF EARLIER MODELS OF THE SAME CAR WHERE THE CLOCK SPRING IN THE STEERING COLUMN WAS BAD. THE STEERING WAS NOT AFFECTED .THIS CAUSED THE HORN AND CRUISE CONTROL TO MALFUNCTION. THE AIR BAG LIGHT CAME ON INTERMITTENTLY. CONTACT CALLED DODGE AND TOLD THEM.HE HAD THIS PROBLEM FOR THE PAST WEEK. *AK

FOR YOUR READERS, I HAD A PERSISTENT LOOSE WHEEL OR LOOSE SUSPENSION PHENOMENA IN THE FRONT END. MARINE CHRYSLER VANCOUVER WHO SOLD THE CAR COULD NOT DIAGNOSE OR REPAIR. DEERLAKE CHRYSLER BURNABY DISCOVERED FAULTY BUSHINGS IN FRONT END REPLACED AT 59K JUST UNDER WARRANTY COVERAGE. READERS SHOULD ASK DEALER TO REPALCE BUSHINGS IF THIS PROBLEM PERSISTS ON THEIR CAR.

HEADLIGHTS FLICKERING ON AND OFF. SUSPENDED NIGHT DRIVING IMMEDIATELY. WHILE INVESTIGATING THE PROBLEM ON THE INTERNET, WE DISCOVERED AN ONGOING INVESTIGATION BY NHTSA. DUE TO THE SERIOUSNESS OF THIS SAFETY ISSUE, WE'VE DECIDED TO REGISTER THIS COMPLAINT IN HOPES THAT AN EXPERT ENGINEER, EITHER FROM NHTSA OR CHRYSLER, WILL HAVE AN UNADULTERATED EXAMPLE OF THE PROBLEM TO STUDY. WORTHY OF MENTION: WE HAVE JUST RELOCATED FROM WISCONSIN TO TENNESSEE AND CONSIDER THE POSSIBILITY OF THAT BEING A FACTOR IN THE FAILURE.

ON THE BELOW DATE I WAS DRIVING ON A MOUNTAINOUS CURVY ROAD WHEN THE TRANSMISSION IN MY VEHICLE COMPLETELY FAILED. LUCKILY I WAS ABLE TO MANUEVER THE VAN TO THE SIDE OF THE ROAD. I THEN HAD THE VAN TOWED TO MY MECHANIC WHO INFORMED ME THAT THE TRANSMISSION HAD A COMPLETE FAILURE. THE MECHANIC PUT IN A NEW FACTORY REMANUFACTURED TRANSMISSION ASSEMBLY. ON MAY 19, 2005, LESS THAN 7000 MILES LATER THAT TRANSMISSION FAILED AS WELL. THE DODGE DEALER HONORED THE WARRANTY AND "FIXED" IT. THE DAY AFTER I GOT THE VAN BACK (TODAY) THERE WAS A LOUD "CLUNKING" NOISE AND THE CHECK ENGINE LIGHT CAME ON. I WAS ABLE TO DRIVE THE VAN BACK TO THE DEALER. THE VAN HAS A TOTAL OF 59,000 MILES ON IT. I HAVE RECORDS OF ALL SERVICE DONE TO THE VEHICLE.