Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
190–25K
3825–50K
5350–75K
4375–100K
44100–150K
25150K+
222 reports with mileage · 248 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Power Train. Review the 86 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Air Bags. Review the 69 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine And Engine Cooling. Review the 61 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
65 crash reports5 fire reports44 injury reports
What owners actually said
470 reports
46,000 miles · Jul 2, 2003
Power Train
MOVING WITH THE MILITARY FROM MO TO NV. VAN IS 35 MONTHS OLD BUT 10000 MILES OUTSIDE WARRANTY (46K). CHECK TRANS FLUID EVERY DAY PRIOR TO DRIVING. FLUID WAS FULL IN DENVER. ARRIVED IN ST. GEORGE, UT AND TRANSMISSION STOPPED GOING IN REVERSE. TOOK IT TO THE DEALER. DEALER CHARGED $80 TO ASSESS THE PROBLEM. STATED TRANSMISSI…
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MOVING WITH THE MILITARY FROM MO TO NV. VAN IS 35 MONTHS OLD BUT 10000 MILES OUTSIDE WARRANTY (46K). CHECK TRANS FLUID EVERY DAY PRIOR TO DRIVING. FLUID WAS FULL IN DENVER. ARRIVED IN ST. GEORGE, UT AND TRANSMISSION STOPPED GOING IN REVERSE. TOOK IT TO THE DEALER. DEALER CHARGED $80 TO ASSESS THE PROBLEM. STATED TRANSMISSION NEEDED OVERHAUL. BOTH DEALER AND CHRYSLER CORP TOLD US TO DRIVE TO LAS VEGAS, OUR DESTINATION. CHRYSLER SAID THEY WOULD ASSIST WITH THE REPAIR. UPON ARRIVAL TOOK IT TO THE DEALER. DEALER TOLD CHRYSLER THAT VEHICLE HAD NO TRANS FLUID AND SHOULD NOT BE A GOOD FAITH REPAIR. 1) TRANSMISSION SHOULD NOT FAIL AT 46000 WHEN PROPERLY SERVICED. 2) ST. GEORGE WAS WRONG FOR TELLING US TO DRIVE 120 MILES IN 107 WITHOUT TRANSMISSION FLUID. 3) OR THE DEALER IS LYING ABOUT THE FLUID LEVEL TO FORCE US TO PAY. CHRYLER STATES THEY CANNOT SAY ONE DEALER OR THE OTHER IS WRONG SO THEY REFUSE TO ASSIST FURTHER. ADDITIONALLY, I HAVE BEEN TOLD THAT I CANNOT TALK TO ANYONE HIGHER IN THE COMPANY THAN THE CUSTOMER SERVICE AGENTS AT CHRYSLER.*AK
NHTSA ODI #10025292
56,000 miles · Jun 18, 2003
Tires
DRIVER'S SIDE TIRE BLEW OUT AT HIGHWAY SPEED. CONSUMER HAD TO KEEP CONTROL OF VEHICLE. *AK
NHTSA ODI #10024368
59,500 miles · May 29, 2003
Engine And Engine Cooling
DRIVE BELT/SERPENTINE BELT FAILURE BECAUSE IT DOES NOT LINE UP WITH THE PULLEYS.TENSIONER PULLEY FAILED ALSO.FAILED THE FIRST TIME FEB 9 2003 AND FAILED AGAIN MAY 27 2003.ASE CERTIFIED MECH. WITH FIRESTONE TOLD US THAT WAS ALL HE COULD DO WITH IT UNTIL CHRYSLER FIGURES OUT WHAT TO DO WITH IT.FIRESTONE WORKED ON IT BOTH TIMES WI…
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DRIVE BELT/SERPENTINE BELT FAILURE BECAUSE IT DOES NOT LINE UP WITH THE PULLEYS.TENSIONER PULLEY FAILED ALSO.FAILED THE FIRST TIME FEB 9 2003 AND FAILED AGAIN MAY 27 2003.ASE CERTIFIED MECH. WITH FIRESTONE TOLD US THAT WAS ALL HE COULD DO WITH IT UNTIL CHRYSLER FIGURES OUT WHAT TO DO WITH IT.FIRESTONE WORKED ON IT BOTH TIMES WITH A DODGE TECHNITION PRESENT MAY 27 2003.
NHTSA ODI #10020686
29,000 miles · May 28, 2003
Power Train
THE CYLINOID PACK IN THE TRANSMISSION HAD TO BE REPLACED. THE VEHICLE WAS TAKEN TO THE DEALER FOUR TIMES FOR PROBLEMS WITH THE TRANSMISSION. *TT
NHTSA ODI #10021707
Mileage unknown · May 28, 2003
Service Brakes, Air
BRAKING SYSTEM IS AWFUL!! I HAVE HAD THE ROTORS AND CALIBERS REPLACED TWICE. EVERY TIME I TAKE IT TO THE DEALERSHIP THEY INFORM ME THAT THIS IS NORMAL FOR THE DODGE CARAVAN. THEY SAY IT IS BECAUSE IT HAS THE BODY OF A VAN BUT THE BRAKING SYSTEM IS DESIGNED FOR THAT OF A MIDSIZE CAR. AND BECAUSE IT IS FRONT WHEEL DRIVE ALL THE WE…
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BRAKING SYSTEM IS AWFUL!! I HAVE HAD THE ROTORS AND CALIBERS REPLACED TWICE. EVERY TIME I TAKE IT TO THE DEALERSHIP THEY INFORM ME THAT THIS IS NORMAL FOR THE DODGE CARAVAN. THEY SAY IT IS BECAUSE IT HAS THE BODY OF A VAN BUT THE BRAKING SYSTEM IS DESIGNED FOR THAT OF A MIDSIZE CAR. AND BECAUSE IT IS FRONT WHEEL DRIVE ALL THE WEIGHT AND FORCE RESTS ON THE BRAKING SYSTEM. I FIND THIS APPALLING!! I HAVE NEVER HAD THIS MANY PROBLEMS WITH ANY OTHER VEHICLE I HAVE OWNED. AS A MATTER OF FACT, THE FIRST TIME I HAD TO HAVE THIS WORK DONE, THE VAN WAS ONLY ABOUT 8 MONTHS OLD AND THE "BRAKE WORK" DID NOT FALL UNDER WARRANTY. THE RIGHT ROTOR WAS REPLACED AS WELL AS THE CALIBERS. THE LAST TIME I HAD IT DONE THE MECHANIC KEPT SAYING, "YOUR CALIBERS ARE STICKING AND THEY AFFECT THE ROTOR AND HAD TO REPLACE THE ONE ON THE LEFT SIDE."
NHTSA ODI #10020639
38,300 miles · May 20, 2003
Equipment
AFTER 38,000 MILES THE AIR CONDITIONING COMPRESSOR UNIT FAILED. SINCE I WAS TRAVELING AWAY FROM HOME, I TOOK IT TO A DODGE DEALERSHIP WHICH STATED THAT THE CLUTCH IN THE AC COMPRESSOR UNIT WAS FAILING AND COULD CAUSE THE SERPENTINE BELT TO THROW IF THE CLUTCH FROZE. THE SERVICE MANAGER STATED THAT THIS WAS A "COMMON PROBLEM" W…
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AFTER 38,000 MILES THE AIR CONDITIONING COMPRESSOR UNIT FAILED. SINCE I WAS TRAVELING AWAY FROM HOME, I TOOK IT TO A DODGE DEALERSHIP WHICH STATED THAT THE CLUTCH IN THE AC COMPRESSOR UNIT WAS FAILING AND COULD CAUSE THE SERPENTINE BELT TO THROW IF THE CLUTCH FROZE. THE SERVICE MANAGER STATED THAT THIS WAS A "COMMON PROBLEM" WITH THE AIR CONDITIONING COMPRESSOR UNIT EVEN WITH THE LOW MILEAGE. THE DEALERSHIP DIDN'T HAVE A UNIT IN STOCK ON A SATURDAY AFTERNOON AND STATED THAT I SHOULDN'T USE THE AC OR DEFROST ON COLD AND I WOULD BE OK TO DRIVE HOME 300 MILES. I THANKED THE DEALERSHIP FOR THEIR INSIGHT BUT AM CONCERNED SINCE THE SERVICE MANGER STATED THAT THE AC COMPRESSOR UNIT FAILURE IS "COMMON" EVEN WITH 38,000 MILES. *NLM
NHTSA ODI #10018984
Mileage unknown · May 9, 2003
Seats
THE DRIVER'S SEAT DID NOT HOLD THE WEIGHT OF THE CONSUMER'S BACK. THE DRIVER'S SEAT SNAPPED WHILE DRIVING. *JB
NHTSA ODI #10019538
39,530 miles · May 7, 2003
Fuel System, Gasoline
PLASTIC FUEL TANK RUPTURED NO PROTECTION AROUND FUEL TANK. *JB
NHTSA ODI #10018385
95,000 miles · May 6, 2003
Service Brakes, Hydraulic
THE BRAKES NEEDED TO BE CHANGED EVERY 30,000 MILES. THE DEALER STATED THE BRAKES SHOWED EXTREME WEAR AND TEAR. *JB
NHTSA ODI #10018274
75,000 miles · May 6, 2003
Power Train
THE CONSUMER WAS UNABLE TO SWITCH GEARS. THE CONSUMER BELIEVED THE TRANSMISSION WAS DEFECTIVE. *JB
ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL COVERED VEHICLES WITH 70,000 MILES OR LESS. FOR THOSE VEHICLES WITH MORE THAN 70,000 MILES, DAIMLERCHRYSLER WILL OFFER AN EXTENDED LIFETIME WARRANTY UNDER WHICH IT WILL REPLACE THE CLOCKSPRING AT NO CHARGE IF IT FAILS. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. THE RECALL BEGAN ON OCTOBER 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
ON CERTAIN MINIVANS AND 4X2 PICKUP TRUCKS, THE VEHICLE CERTIFICATION LABEL MAY HAVE GROSS AXLE WEIGHT RATINGS (GAWR) THAT EXCEED THE MAXIMUM TIRE LOAD CAPACITY AS DEFINED IN FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS."
Consequence & remedy
Consequence: IMPROPERLY LOADING YOUR VEHICLE CAN CAUSE TIRE FAILURE AND RESULT IN A CRASH.
Remedy: OWNERS WILL BE PROVIDED WITH VEHICLE CERTIFICATION LABEL OVERLAYS CONTAINING CORRECTED INFORMATION RELATIVE TO VEHICLE GAWR AND TIRE SIZE. OWNER NOTIFICATION BEGAN MARCH 1, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.
CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.
Consequence & remedy
Consequence: THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.
Remedy: DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3
EA04013 · Driver Air Bag Clockspring Failure
Opened Jun 4, 2004 · Closed May 25, 2005
Status: closed (inferred from source dates) · Air Bags:frontal
THE DRIVER AIR BAG CLOCKSPRING CAN DEVELOP AN OPEN-CIRCUIT CONDITION RESULTING IN NONFUNCTIONAL DRIVER-SIDE FRONTAL AIR BAG, HORN, CRUISE CONTROL (IF EQUIPPED), AND/OR STEERING WHEEL RADIO CONTROL (IF EQUIPPED).IN ITS OCTOBER 5, 2004 LETTER TO NHTSA, DAIMLERCHRYSLER STATED THAT IT WILL CONDUCT A SAFETY RECALL AND REPLACE THE CLOCKSPRING ASSEMBLY ON ALL MY 1998.5-2000 DAIMLERCHRYSLER MINIVANS, BUILT BETWEEN MARCH 1998 AND AUGUST 2000, WITH 70,000 MILES OR LESS.IT WILL ALSO PROVIDE A LIFETIME WARRANTY FOR THIS COMPONENT ON MY 1998.5-2000 MINIVANS, REGARDLESS OF MILEAGE.THE DETAILS OF THE CORRECTIVE ACTION ARE DESCRIBED IN DAIMLERCHRYSLER'S LETTER (SEE RECALL NO. 04V-480).THE AGENCY BELIEVES THAT FURTHER EXPENDITURE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS WITH RESPECT TO THOSE VEHICLES COVERED ONLY BY THE LIFETIME WARRANTY.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE PAGE 2 FOR ADDITIONAL INFORMATION.
EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
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