NHTSA owner reports · September 18, 2026 snapshot.
Suspension complaints
43 reportsClear category filterMileage unknown · Aug 30, 2005
Service Brakes, HydraulicSuspension
I AM WRITING TODAY BECAUSE I PURCHASED A 2000 DODGE CARAVAN IN FEBRUARY 2005. EVERY MONTH SINCE I PURCHASED MY CAR I HAVE HAD TO HAVE THE BRAKES SERVICED. IN MARCH THE BRAKES WERE DUSTED OFF. AGAIN IN APRIL THE BRAKES AGAIN WERE DUSTED OFF ACCORDING TO THE DEALERSHIP. IN MAY THEY FINALLY REPLACED THE BRAKES I BELIEVE BOTH FR…
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I AM WRITING TODAY BECAUSE I PURCHASED A 2000 DODGE CARAVAN IN FEBRUARY 2005. EVERY MONTH SINCE I PURCHASED MY CAR I HAVE HAD TO HAVE THE BRAKES SERVICED. IN MARCH THE BRAKES WERE DUSTED OFF. AGAIN IN APRIL THE BRAKES AGAIN WERE DUSTED OFF ACCORDING TO THE DEALERSHIP. IN MAY THEY FINALLY REPLACED THE BRAKES I BELIEVE BOTH FRONT AND BACK. IN JUNE I TOOK THE CAR TO A DIFFERENT GARAGE AND PAID TO HAVE THE BREAKS REPLACED AGAIN. THEN IN JULY THE CALIPERS AND BRAKES WERE REPLACED. IN AUGUST THE SAME GARAGE STATED THAT THE BRAKES NEEDED TO BE REPLACED AND THE ABS NOW NEEDS TO BE REPLACED. I COULD ONLY HAVE THE BRAKES DONE AT THIS TIME. I HAVE SPENT OVER $1000 MINIMUM SO FAR REPAIRING MY CAR. AT THIS POINT I HAVE NOT REPLACED THE ABS DUE TO LACK OF FUNDS. ALSO I WAS TOLD THAT THE STRUTS NEEDED TO BE REPLACED, AN ALIGNMENT NEEDED TO BE DONE, REAR SHOCKS, AND NEW TIRES. I NEED SOME ONE TO PLEASE TAKE A LOOK AT THIS CAR. *JB
NHTSA ODI #10134821
90,000 miles · Jun 1, 2005
Suspension
LEFT FRONT STRUT TOWER RUSTED AWAY, NOT REPAIRED AT THIS TIME.
NHTSA ODI #10123872
Mileage unknown · Mar 21, 2005
Suspension
CONSUMER WAS CHANGING THE OIL ON THE VEHICLE WHEN HE NOTICED THAT THE SPRING ON THE MCPHERSON STRUT WAS BREAKING OFF. THIS COULD CAUSE THE HOOD ON THE VEHICLE TO POP OFF, INCREASING THE RISK OF A CRASH. *AK
NHTSA ODI #10115462
Mileage unknown · Dec 3, 2004
EquipmentPower TrainService Brakes, HydraulicInjury
THE BRAKE MASTER CYLINDER FAILED, THE BRAKE LINE LEAKED, THE TRANSMISSION MALFUNCTIONED, THE FRONT AXLE AND CALIPER PADS/ROTORS BROKE SPILLING BALL JOINT INTO THE STREET. *BF THERE WERE ALSO SCREECHING SOUNDS, ODOR(S), VIBRATIONS, THE STEERING WHEEL DID NOT FUNCTION PROPERLY, AND THE A/C FAILED.
NHTSA ODI #10107083
88,000 miles · Aug 12, 2004
Suspension
THE FRONT STRUT TOWER ON THE DRIVER'S SIDE RUSTED. THIS COULD HAVE RESULTED IN THE STRUT TOWER BREAKING . IF THIS OCCURRED, THE LEFT FRONT SUSPENSION COULD COLLAPSE , AND WOULD CAUSE THE FRONT WHEEL TO LOCK WHILE DRIVING. THE DEALERSHIP DID NOT KNOW WHAT CAUSED THE TOWER TO RUST, BUT IT COULD BE CAUSED BY ROAD SALT. *AK *…
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THE FRONT STRUT TOWER ON THE DRIVER'S SIDE RUSTED. THIS COULD HAVE RESULTED IN THE STRUT TOWER BREAKING . IF THIS OCCURRED, THE LEFT FRONT SUSPENSION COULD COLLAPSE , AND WOULD CAUSE THE FRONT WHEEL TO LOCK WHILE DRIVING. THE DEALERSHIP DID NOT KNOW WHAT CAUSED THE TOWER TO RUST, BUT IT COULD BE CAUSED BY ROAD SALT. *AK *SC *JB
NHTSA ODI #10074035
85,000 miles · Jul 27, 2004
Suspension
THE FRONT STRUT TOWER RUSTED AND CRACKED ON THE DRIVER SIDE. THE CONSUMER TOOK THE VEHICLE TO THE REPAIR SHOP TO HAVE THE BRAKES SERVICED AND THEY NOTICED THE RUST AND CRACK. A TECHNICAL SERVICE BULLETIN 10000317 WAS ISSUED ON THIS PROBLEM. *AK *SC *JB
NHTSA ODI #10076159
Mileage unknown · Jun 10, 2004
Suspension
WHILE DRIVING 55 MPH, A LOUD KNOCKING NOISE WAS HEARD FROM THE REAR. THE DRIVER WAS ABLE TO DRIVE THE VEHICLE TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT BOTH UPPER AND LOWER BALL JOINTS NEEDED REPLACING DUE TO CORROSION. *AK
NHTSA ODI #10076100
Mileage unknown · Feb 13, 2002
Air BagsEngine And Engine CoolingEquipment
CONSUMER STATED THERE IS A KNOCKING NOISE IN THE STEERING WHEN TURNING HARD AND WHEN TURNING AND NOT MOVING, CONSUMER ALSO COMPLAINED THAT THERE IS VIBRATION IN THE STEEING, DEALER BALANCED FRONT TIRES FROM A PREVIOUS COMPLAINT ABOUT THE STEERING.*JB
NHTSA ODI #564273
Mileage unknown · Oct 11, 2001
SuspensionVisibility
VEHICLE CONTINUED TO WOBBLE UPON ACCELERATION. VEHICLE BEEN IN DEALER SHOP ON 4 OCCASIONS, AND UNABLE TO CORRECT PROBLEM. *AK CONSUMER STATES THAT IN THE MORNING, THERE IS A LOUD GRINDING NOISE THAT CAN BE HEARD WHEN THE HEATER IS TURNED ON. *JB
NHTSA ODI #897633
Mileage unknown · Jun 14, 2001
Suspension
CONSUMER HAD TAKEN VEHICLE A COUPLE TIMES TO DEALER DUE TO ALIGNMENT DEFECT WHICH HAD WORN OUT THE TIRES EVERY SIX THOUSAND MILES AND REPLACED THEM. TIRES MADE A LOT OF NOISE. PLEASE PROVIDE MORE INFORMATION. *AK
NHTSA ODI #890417
Official recalls
4Oct 6, 2004
ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL COVERED VEHICLES WITH 70,000 MILES OR LESS. FOR THOSE VEHICLES WITH MORE THAN 70,000 MILES, DAIMLERCHRYSLER WILL OFFER AN EXTENDED LIFETIME WARRANTY UNDER WHICH IT WILL REPLACE THE CLOCKSPRING AT NO CHARGE IF IT FAILS. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. THE RECALL BEGAN ON OCTOBER 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Dec 10, 2003
ON CERTAIN MINIVANS AND 4X2 PICKUP TRUCKS, THE VEHICLE CERTIFICATION LABEL MAY HAVE GROSS AXLE WEIGHT RATINGS (GAWR) THAT EXCEED THE MAXIMUM TIRE LOAD CAPACITY AS DEFINED IN FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS."
Consequence & remedy
Consequence: IMPROPERLY LOADING YOUR VEHICLE CAN CAUSE TIRE FAILURE AND RESULT IN A CRASH.
Remedy: OWNERS WILL BE PROVIDED WITH VEHICLE CERTIFICATION LABEL OVERLAYS CONTAINING CORRECTED INFORMATION RELATIVE TO VEHICLE GAWR AND TIRE SIZE. OWNER NOTIFICATION BEGAN MARCH 1, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.
Mar 7, 2003
CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.
Consequence & remedy
Consequence: THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.
Remedy: DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.
Sep 13, 2000
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3EA04013 · Driver Air Bag Clockspring Failure
Opened Jun 4, 2004 · Closed May 25, 2005
Status: closed (inferred from source dates) · Air Bags:frontal
THE DRIVER AIR BAG CLOCKSPRING CAN DEVELOP AN OPEN-CIRCUIT CONDITION RESULTING IN NONFUNCTIONAL DRIVER-SIDE FRONTAL AIR BAG, HORN, CRUISE CONTROL (IF EQUIPPED), AND/OR STEERING WHEEL RADIO CONTROL (IF EQUIPPED).IN ITS OCTOBER 5, 2004 LETTER TO NHTSA, DAIMLERCHRYSLER STATED THAT IT WILL CONDUCT A SAFETY RECALL AND REPLACE THE CLOCKSPRING ASSEMBLY ON ALL MY 1998.5-2000 DAIMLERCHRYSLER MINIVANS, BUILT BETWEEN MARCH 1998 AND AUGUST 2000, WITH 70,000 MILES OR LESS.IT WILL ALSO PROVIDE A LIFETIME WARRANTY FOR THIS COMPONENT ON MY 1998.5-2000 MINIVANS, REGARDLESS OF MILEAGE.THE DETAILS OF THE CORRECTIVE ACTION ARE DESCRIBED IN DAIMLERCHRYSLER'S LETTER (SEE RECALL NO. 04V-480).THE AGENCY BELIEVES THAT FURTHER EXPENDITURE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS WITH RESPECT TO THOSE VEHICLES COVERED ONLY BY THE LIFETIME WARRANTY.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE PAGE 2 FOR ADDITIONAL INFORMATION.
EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
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