NHTSA owner reports · September 18, 2026 snapshot.
Equipment complaints
18 reportsClear category filter100,000 miles · Nov 23, 2015
Air BagsElectrical SystemEquipment
TL* THE CONTACT OWNS A 2000 DODGE CARAVAN. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED, THE HORN FAILED, AND THE RADIO FAILED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG CLOCK SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE …
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TL* THE CONTACT OWNS A 2000 DODGE CARAVAN. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED, THE HORN FAILED, AND THE RADIO FAILED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG CLOCK SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 04V480000 (AIR BAGS); HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
NHTSA ODI #10806190
Mileage unknown · Aug 15, 2012
EquipmentVehicle Speed ControlCrash
THE FOLLOWING REQUEST WAS RECEIVED FROM THE NTSB WEB SITE: MESSAGE: VAN ACCIDENT INCIDENT - 2000 DODGE VAN 2500 ON TUESDAY, MAY 22, 2012 AROUND 4PM, I WAS ON MY WAY TO MARYVILLE TO PICK UP A TV. TRAVELING SOUTH ON EBENEZER ROAD, I ENGAGED THE CRUISE CONTROL SETTING IT AT 45 MPH. APPROACHING NORTH SHORE IN THE RIGHT …
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THE FOLLOWING REQUEST WAS RECEIVED FROM THE NTSB WEB SITE: MESSAGE: VAN ACCIDENT INCIDENT - 2000 DODGE VAN 2500 ON TUESDAY, MAY 22, 2012 AROUND 4PM, I WAS ON MY WAY TO MARYVILLE TO PICK UP A TV. TRAVELING SOUTH ON EBENEZER ROAD, I ENGAGED THE CRUISE CONTROL SETTING IT AT 45 MPH. APPROACHING NORTH SHORE IN THE RIGHT LANE, I SAW 4-6 CARS WAITING AT THE LIGHT. I TAP THE BRAKE TO DISENGAGE THE CRUISE CONTROL AND IMMEDIATELY FELT THE VAN ACCELERATION. I TURNED INTO THE LEFT LANE TO MISS THE CARS IN THE RIGHT LANE. I REPOSITION MY FOOT BY LIFTING IT UP THINKING THAT I HAD PRESS BOTH THE ACCELERATOR AND BRAKE, AND PRESS IT BACK ON THE BRAKE. THE VAN WAS STILL ACCELERATING AND I THOUGHT TO MYSELF WHY WAS IT STILL ACCELERATING? BY THAT TIME, I WAS IN THE INTERSECTION AND HAD NO CONTROL. I HIT A POLE AND GUARD RAIL ON THE FAR SIDE OF NORTH SHORE. I DID NOT HIT ANY OTHER VEHICLE. ALL OF THIS TOOK AROUND 10 SECONDS. THE VAN WAS TOTALED! ARE THERE OTHERS REPORTED WITH THIS PROBLEM WITH THE CRUISE CONTROL? *TR
NHTSA ODI #10470814
Mileage unknown · Nov 10, 2008
EquipmentService Brakes, Hydraulic
I HAVE A 2000 DODGE CARAVAN. I HAD BEEN FRIEND BORROW IT FOR THE WEEKEND . WHEN SHE RETURNED IT, SHE TOLD ME SHE LOST THE BRAKES. SHE BROUGHT IT TO A SHOP AND THEY FIXED THE BRAKE LINE. THEY TOLD HER THE WHOLE BRAKE LINE NEEDS TO BE REPLACED. MY BRAKES ARE VERY LOW. THEY ARE BELOW THE GAS PEDAL WHEN PUSHED TO STOP. I FEEL THERE…
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I HAVE A 2000 DODGE CARAVAN. I HAD BEEN FRIEND BORROW IT FOR THE WEEKEND . WHEN SHE RETURNED IT, SHE TOLD ME SHE LOST THE BRAKES. SHE BROUGHT IT TO A SHOP AND THEY FIXED THE BRAKE LINE. THEY TOLD HER THE WHOLE BRAKE LINE NEEDS TO BE REPLACED. MY BRAKES ARE VERY LOW. THEY ARE BELOW THE GAS PEDAL WHEN PUSHED TO STOP. I FEEL THERE IS A BIG PROBLEM WITH THIS YEAR. *TR
NHTSA ODI #10248345
126,000 miles · Feb 7, 2008
EquipmentSteering
2000 DODGE CARAVAN - BELT KEEPS COMING OFF DURING RAIN/SNOW -- THIS EFFECTS THE POWER STEERING MAKING THE VAN VERY HARD TO STEER --- WE HATE DRIVING IT WHEN IT'S DOING TO RAIN/SNOW -- THIS IS SUPPOSED TO BE A FAMILY VAN ---- MAKE DODGE FIX IT --- SO FAR THEY DON'T HAVE A SOLUTION TO THE PROBLEM BUT INSTALLING NEW BELTS/TENSIONER…
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2000 DODGE CARAVAN - BELT KEEPS COMING OFF DURING RAIN/SNOW -- THIS EFFECTS THE POWER STEERING MAKING THE VAN VERY HARD TO STEER --- WE HATE DRIVING IT WHEN IT'S DOING TO RAIN/SNOW -- THIS IS SUPPOSED TO BE A FAMILY VAN ---- MAKE DODGE FIX IT --- SO FAR THEY DON'T HAVE A SOLUTION TO THE PROBLEM BUT INSTALLING NEW BELTS/TENSIONER --- WHICH EVERY 2-3 WEEKS IS EXPENSIVE ALONG WITH TOWS --- PLEASE HELP! *TR
NHTSA ODI #10217341
78,000 miles · Aug 29, 2007
Equipment
TL*THE CONTACT OWNS A 2000 DODGE CARAVAN. THE CONTACT STATED THAT THE VEHICLE WAS EMITTING WARM AIR WHILE PARKED IN THE DRIVEWAY. THE DEALER STATED THAT THE EVAPORATOR CORD FOR THE AIR CONDITIONER FAILED. THE CURRENT MILEAGE WAS 79,000 AND FAILURE MILEAGE WAS 78,000. UPDATED 09/18/07. *JB
NHTSA ODI #10201136
55,000 miles · Feb 1, 2006
EquipmentPower TrainVisibility
ONE DAY ON MY WAY TO WORK (ABOUT 10 MILES FROM MY HOUSE) I WAS GOING APPROXIMATELY 55 MPH WHEN THE TRANSMISSION SLAMMED INTO SECOND GEAR AND WOULD NOT SHIFT INTO ANOTHER GEAR. I HAD MY VAN TOWED TO A SHOP AND IT WAS TWO SENSORS IN THE TRANSMISSION. THE VERY NEXT DAY I WENT TO GET MY VAN I WENT TO WORK THE VAN SEEMED TO RUN LIKE…
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ONE DAY ON MY WAY TO WORK (ABOUT 10 MILES FROM MY HOUSE) I WAS GOING APPROXIMATELY 55 MPH WHEN THE TRANSMISSION SLAMMED INTO SECOND GEAR AND WOULD NOT SHIFT INTO ANOTHER GEAR. I HAD MY VAN TOWED TO A SHOP AND IT WAS TWO SENSORS IN THE TRANSMISSION. THE VERY NEXT DAY I WENT TO GET MY VAN I WENT TO WORK THE VAN SEEMED TO RUN LIKE NEW, AND THEN WHEN I GOT OFF OF WORK I ROLLED DOWN MY POWER WINDOW ON THE DRIVERS SIDE AND THE WINDOW WOULD NOT ROLL BACK UP! TO HAVE THE TWO SENSORS FIXED WAS AROUND TWO HUNDRED DOLLARS AND TO GET THE WINDOW FIXED WAS ONE HUNDRED AND TWENTY FIVE DOLLARS AND THAT PART FOR THE WINDOW WAS THE REGULATOR AND THE MOTOR, FOR A NEW PART WAS LIKE THREE HUNDRED DOLLARS, I GOT ONE USED. IT HAS BEEN SIX MONTHS SINCE I GOT THESE THINGS REPLACED AND NOW THEY ARE BOTH BROKE AGAIN! THE SENSORS AND THE DRIVERS SIDE WINDOW MOTOR AND REGULATOR. I DO HAVE THE PARTS THAT ARE DEFECTIVE NOW BUT I DO NOT HAVE THE PARTS FROM BEFORE. *NM
NHTSA ODI #10149250
Mileage unknown · Nov 17, 2005
Equipment
DT: THE CONTACT STATED WHILE DRIVING, THE VEHICLE STARTED SMOKING. SHE PULLED THE VEHICLE OVER AND HAD IT TOWED TO A DEALERSHIP. THE DEALERSHIP FOUND THE AIR CONDITIONER COMPRESSOR LOCKED. THE AIR CONDITIONER COMPRESSOR WAS REPLACED. THE AIR CONDITIONER NO LONGER WORKED IN THE VEHICLE. *AK
NHTSA ODI #10143032
46,000 miles · Mar 15, 2005
Equipment
SUN VISOR WAS DEFECTIVE WHILE IN USE, THE SUN VISOR BROKE OFF ITS ASSEMBLY, PREVENTING THE BLOCKING OF SUNLIGHT WHILE DRIVING. *AK WHEN REPOSITIONING THE SUN VISOR TO BLOCK THE SUN, THE SUN VISOR BROKE OFF IN CONSUMER'S HAND. MANUFACTURE NOTIFIED. *TT
NHTSA ODI #10111782
Mileage unknown · Dec 3, 2004
EquipmentPower TrainService Brakes, HydraulicInjury
THE BRAKE MASTER CYLINDER FAILED, THE BRAKE LINE LEAKED, THE TRANSMISSION MALFUNCTIONED, THE FRONT AXLE AND CALIPER PADS/ROTORS BROKE SPILLING BALL JOINT INTO THE STREET. *BF THERE WERE ALSO SCREECHING SOUNDS, ODOR(S), VIBRATIONS, THE STEERING WHEEL DID NOT FUNCTION PROPERLY, AND THE A/C FAILED.
NHTSA ODI #10107083
Mileage unknown · Mar 2, 2004
EquipmentStructure
A CONVERSION TOP WAS PUT ON MY DODGE GRAND CARAVAN. THE TV HAS NEVER BEEN PROPERLY SECURED. WHILE DRIVING, THE TV FLEW OUT OF THE TOP, RIPPING CORDS, SWINGING BACK AND FORTH, WHILE HANGING FROM A CABLE. THE TV JUST BARELY MISSED THE HEAD OF MY CHILD. NO ONE IS TAKING RESPONSIBILITY FOR THIS PROBLEM. SOMEONE COULD HAVE BEEN …
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A CONVERSION TOP WAS PUT ON MY DODGE GRAND CARAVAN. THE TV HAS NEVER BEEN PROPERLY SECURED. WHILE DRIVING, THE TV FLEW OUT OF THE TOP, RIPPING CORDS, SWINGING BACK AND FORTH, WHILE HANGING FROM A CABLE. THE TV JUST BARELY MISSED THE HEAD OF MY CHILD. NO ONE IS TAKING RESPONSIBILITY FOR THIS PROBLEM. SOMEONE COULD HAVE BEEN KILLED. THIS TV WEIGHS ABOUT 10 POUNDS. THE TV BOUNCES AROUND WHILE DRIVING. WHILE BRINGING THIS CAR IN FOR OTHER UNRELATED SERVICE PROBLEMS, I WOULD ALWAYS ASK THEM TO SECURE THE TV. IT WAS SECURED BY VELCRO!. *AK
NHTSA ODI #10060181
Official recalls
4Oct 6, 2004
ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL COVERED VEHICLES WITH 70,000 MILES OR LESS. FOR THOSE VEHICLES WITH MORE THAN 70,000 MILES, DAIMLERCHRYSLER WILL OFFER AN EXTENDED LIFETIME WARRANTY UNDER WHICH IT WILL REPLACE THE CLOCKSPRING AT NO CHARGE IF IT FAILS. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. THE RECALL BEGAN ON OCTOBER 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Dec 10, 2003
ON CERTAIN MINIVANS AND 4X2 PICKUP TRUCKS, THE VEHICLE CERTIFICATION LABEL MAY HAVE GROSS AXLE WEIGHT RATINGS (GAWR) THAT EXCEED THE MAXIMUM TIRE LOAD CAPACITY AS DEFINED IN FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS."
Consequence & remedy
Consequence: IMPROPERLY LOADING YOUR VEHICLE CAN CAUSE TIRE FAILURE AND RESULT IN A CRASH.
Remedy: OWNERS WILL BE PROVIDED WITH VEHICLE CERTIFICATION LABEL OVERLAYS CONTAINING CORRECTED INFORMATION RELATIVE TO VEHICLE GAWR AND TIRE SIZE. OWNER NOTIFICATION BEGAN MARCH 1, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.
Mar 7, 2003
CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.
Consequence & remedy
Consequence: THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.
Remedy: DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.
Sep 13, 2000
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3EA04013 · Driver Air Bag Clockspring Failure
Opened Jun 4, 2004 · Closed May 25, 2005
Status: closed (inferred from source dates) · Air Bags:frontal
THE DRIVER AIR BAG CLOCKSPRING CAN DEVELOP AN OPEN-CIRCUIT CONDITION RESULTING IN NONFUNCTIONAL DRIVER-SIDE FRONTAL AIR BAG, HORN, CRUISE CONTROL (IF EQUIPPED), AND/OR STEERING WHEEL RADIO CONTROL (IF EQUIPPED).IN ITS OCTOBER 5, 2004 LETTER TO NHTSA, DAIMLERCHRYSLER STATED THAT IT WILL CONDUCT A SAFETY RECALL AND REPLACE THE CLOCKSPRING ASSEMBLY ON ALL MY 1998.5-2000 DAIMLERCHRYSLER MINIVANS, BUILT BETWEEN MARCH 1998 AND AUGUST 2000, WITH 70,000 MILES OR LESS.IT WILL ALSO PROVIDE A LIFETIME WARRANTY FOR THIS COMPONENT ON MY 1998.5-2000 MINIVANS, REGARDLESS OF MILEAGE.THE DETAILS OF THE CORRECTIVE ACTION ARE DESCRIBED IN DAIMLERCHRYSLER'S LETTER (SEE RECALL NO. 04V-480).THE AGENCY BELIEVES THAT FURTHER EXPENDITURE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS WITH RESPECT TO THOSE VEHICLES COVERED ONLY BY THE LIFETIME WARRANTY.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE PAGE 2 FOR ADDITIONAL INFORMATION.
EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available