NHTSA owner reports · September 18, 2026 snapshot.
Air Bags complaints
69 reportsClear category filterMileage unknown · Jun 23, 2011
Air Bags
2000 DODGE CARAVAN. CONSUMER STATES AIRBAG LIGHT INTERMITTENTLY STAYS ILLUMINATED *TGW THE CONSUMER ALSO STATED WHEN THE AIR BAG LIGHT ILLUMINATED, THE HORN DID NOT WORK. THE CONSUMER COMPLIED WITH THE RECALL. HOWEVER, THE DEALER INFORMED HER THE CLOCKSPRING WAS NOT THE REASON THE AIR BAG LIGHT REMAINED ON AND THERE WAS NO PROB…
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2000 DODGE CARAVAN. CONSUMER STATES AIRBAG LIGHT INTERMITTENTLY STAYS ILLUMINATED *TGW THE CONSUMER ALSO STATED WHEN THE AIR BAG LIGHT ILLUMINATED, THE HORN DID NOT WORK. THE CONSUMER COMPLIED WITH THE RECALL. HOWEVER, THE DEALER INFORMED HER THE CLOCKSPRING WAS NOT THE REASON THE AIR BAG LIGHT REMAINED ON AND THERE WAS NO PROBLEM WITH THE CLOCKSPRING. THE CONSUMER STATED SHE WAS NOT GIVEN ANY PAPERWORK ON THE VEHICLE STATING THE CLOCKSPRING WAS IN WORKING ORDER. WHEN THE CONSUMER WENT TO AN AUTO REPAIR SHOP SIX MONTHS LATER, IT WAS DETERMINED THE CLOCKSPRING WAS BAD. *JB
NHTSA ODI #10408388
Mileage unknown · Feb 25, 2011
Air Bags
TL* THE CONTACT OWNS A 2000 DODGE CARAVAN. THE VEHICLE WAS BEING SERVICED BY AN INDEPENDENT AUTO SHOP AND WHEN THE TECHNICIAN ACTIVATED THE HORN, THE FRONT DRIVER SIDE AIR BAG ABRUPTLY DEPLOYED WITHOUT WARNING. THE VEHICLE WAS PREVIOUSLY REPAIRED IN 2007 UNDER A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 04V480000 (AIR B…
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TL* THE CONTACT OWNS A 2000 DODGE CARAVAN. THE VEHICLE WAS BEING SERVICED BY AN INDEPENDENT AUTO SHOP AND WHEN THE TECHNICIAN ACTIVATED THE HORN, THE FRONT DRIVER SIDE AIR BAG ABRUPTLY DEPLOYED WITHOUT WARNING. THE VEHICLE WAS PREVIOUSLY REPAIRED IN 2007 UNDER A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 04V480000 (AIR BAGS). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED FOR THE FAULTY AIR BAG. THE FAILURE AND CURRENT MILEAGE WAS UNKNOWN.
NHTSA ODI #10384534
141,000 miles · Nov 3, 2010
Air Bags
THE HORN AND CRUISE CONTROL SUDDENLY STOPPED WORKING AND THE AIR BAG LIGHT CAME ON AND WOULDN'T GO OFF. I WENT ONLINE TO SEE TO REPAIR IT, AND DISCOVERED THAT THERE HAD BEEN A RECALL IN 2005 FOR THIS PROBLEM WITH DOGE CARAVANS. I NEVER RECEIVED A RECALL NOTICE AND THE DEALER TOLD ME I HAVE TO PAY FOR THE REPAIRS. IS THERE ANYTHI…
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THE HORN AND CRUISE CONTROL SUDDENLY STOPPED WORKING AND THE AIR BAG LIGHT CAME ON AND WOULDN'T GO OFF. I WENT ONLINE TO SEE TO REPAIR IT, AND DISCOVERED THAT THERE HAD BEEN A RECALL IN 2005 FOR THIS PROBLEM WITH DOGE CARAVANS. I NEVER RECEIVED A RECALL NOTICE AND THE DEALER TOLD ME I HAVE TO PAY FOR THE REPAIRS. IS THERE ANYTHING THAT YOU CAN DO?
NHTSA ODI #10364828
155,000 miles · Jan 29, 2010
Air Bags
TL*THE CONTACT OWNS A 2000 DODGE CARAVAN. HE RECEIVED A RECALL NOTICE (SEE NHTSA CAMPAIGN ID NUMBER: 04V480000; COMPONENT: AIR BAGS AND CONTACTED HIS LOCAL DEALER TO MAKE AN APPOINTMENT FOR THE REPAIR. THE DEALER ADVISED HIM THAT THE REPAIRS WOULD BE MADE; HOWEVER, THE CLOCK SPRING WAS ON BACKORDER AND THEY COULD NOT MAKE REPAIR…
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TL*THE CONTACT OWNS A 2000 DODGE CARAVAN. HE RECEIVED A RECALL NOTICE (SEE NHTSA CAMPAIGN ID NUMBER: 04V480000; COMPONENT: AIR BAGS AND CONTACTED HIS LOCAL DEALER TO MAKE AN APPOINTMENT FOR THE REPAIR. THE DEALER ADVISED HIM THAT THE REPAIRS WOULD BE MADE; HOWEVER, THE CLOCK SPRING WAS ON BACKORDER AND THEY COULD NOT MAKE REPAIRS AT THAT TIME. THEY ALSO ADVISED HIM THAT THE CLOCK SPRING FAILED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE PART WAS ON A NATIONWIDE BACK ORDER AND DID NOT HAVE AN ESTIMATED TIME OF ARRIVAL. TO DATE, NO REPAIRS WERE MADE TO THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE UNDER 155,000. UPDATED 2/17/10 *CN UPDATED 02/22/10.*JB
NHTSA ODI #10303264
Mileage unknown · Mar 9, 2009
Air BagsElectrical SystemExterior Lighting
TL*THE CONTACT OWNS A 2000 DODGE CARAVAN. WHILE PROCEEDING TO MAKE A LEFT TURN AT APPROXIMATELY 30 MPH ON NORMAL ROAD CONDITIONS, THE TURN SIGNAL INDICATOR FAILED TO ACTIVATE. IN ADDITION, THE AIR BAG WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL AND REMAINED LIT UNTIL THE ENGINE WAS TURNED OFF. THE RIGHT TURN SIGNAL …
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TL*THE CONTACT OWNS A 2000 DODGE CARAVAN. WHILE PROCEEDING TO MAKE A LEFT TURN AT APPROXIMATELY 30 MPH ON NORMAL ROAD CONDITIONS, THE TURN SIGNAL INDICATOR FAILED TO ACTIVATE. IN ADDITION, THE AIR BAG WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL AND REMAINED LIT UNTIL THE ENGINE WAS TURNED OFF. THE RIGHT TURN SIGNAL INDICATOR OPERATED INTERMITTENTLY AND THE HORN DID NOT WORK. THE FAILURES OCCURRED WITHOUT WARNING. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS UNAVAILABLE AND THE CURRENT MILEAGE WAS 83,600.
NHTSA ODI #10261138
Mileage unknown · Feb 1, 2009
Air Bags
THERE WAS NO INCIDENT. THE VAN HASN'T BEEN DRIVEN IN 3 YEARS. AIR BAG LIGHT IS ON AND HORN DON'T WORK. *TR
NHTSA ODI #10257121
Mileage unknown · Jan 31, 2009
Air Bags
I HAVE A 2000 DODGE CARAVAN WHICH I BOUGHT IN 2000 WHICH AT THAT TIME I LIVED IN TENNESSEE. IN 2006 I MOVED TO FLORIDA AND HAD PROBLEM AS WITH MY HORN AND THE WORD AIRBAG HAS BEEN PRESENT EVER SINCE. ASKED DEALERS IN FLORIDA AND THEY SAID IF NO RECALLS HAVE BEEN ISSUED IT WOULD COSTLY FOR ME. CURRENTLY I HAVE 196,450 MILES AND…
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I HAVE A 2000 DODGE CARAVAN WHICH I BOUGHT IN 2000 WHICH AT THAT TIME I LIVED IN TENNESSEE. IN 2006 I MOVED TO FLORIDA AND HAD PROBLEM AS WITH MY HORN AND THE WORD AIRBAG HAS BEEN PRESENT EVER SINCE. ASKED DEALERS IN FLORIDA AND THEY SAID IF NO RECALLS HAVE BEEN ISSUED IT WOULD COSTLY FOR ME. CURRENTLY I HAVE 196,450 MILES AND JUST HAD TRANSMISSION REPAIRED. I AM ALSO STARTING TO HAVE OIL PRESSURE PROBLEMS. I STILL WANT TO STAY WITH THE VAN BUT I NEVER RECEIVED ANY RECALLS NOTICE. PLEASE ADVISE. THANK YOU! REV. MIKE VIDAL *TR
NHTSA ODI #10257048
121,700 miles · Jan 7, 2009
Air BagsInjury
TL*THE CONTACT OWNS A 2000 DODGE CARAVAN. WHILE DRIVING APPROXIMATELY 10 MPH, THE AIR BAGS SUDDENLY DEPLOYED. THE FAILURE CAUSED NON-SEVERE BURNS TO THE DRIVER'S HANDS. THE VEHICLE WAS TOWED TO A GAS STATION AND THE MECHANIC INFORMED THE DRIVER OF NHTSA CAMPAIGN ID NUMBER 04V480000 (AIR BAGS) AND REFERRED HIM TO NHTSA. THE M…
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TL*THE CONTACT OWNS A 2000 DODGE CARAVAN. WHILE DRIVING APPROXIMATELY 10 MPH, THE AIR BAGS SUDDENLY DEPLOYED. THE FAILURE CAUSED NON-SEVERE BURNS TO THE DRIVER'S HANDS. THE VEHICLE WAS TOWED TO A GAS STATION AND THE MECHANIC INFORMED THE DRIVER OF NHTSA CAMPAIGN ID NUMBER 04V480000 (AIR BAGS) AND REFERRED HIM TO NHTSA. THE MANUFACTURER AND DEALER HAVE NOT BEEN NOTIFIED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 121,700. UPDATED 02/05/09. *LJ UPDATED 02/10/09. *JB
NHTSA ODI #10254086
189,000 miles · Aug 27, 2008
Air BagsElectrical System
I AM HAVING DIFFICULTIES WITH MY VEHICLE BEING ON A RECALL LIST. CAN A CAR DEALERSHIP REFUSES TO FIX A PART ON A NATIONWIDE RECALL LIST? I HAVE A 2000 DODGE CARAVAN. FOR THE PAST FIVE YEARS, THE HORN, TURN SIGNALS, DASH LIGHTS WOULD BECOME INOP BUT THE CAR WOULD START UP. USUALLY I WOULD HAVE TO TURN THE ENGINE COMPLETELY …
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I AM HAVING DIFFICULTIES WITH MY VEHICLE BEING ON A RECALL LIST. CAN A CAR DEALERSHIP REFUSES TO FIX A PART ON A NATIONWIDE RECALL LIST? I HAVE A 2000 DODGE CARAVAN. FOR THE PAST FIVE YEARS, THE HORN, TURN SIGNALS, DASH LIGHTS WOULD BECOME INOP BUT THE CAR WOULD START UP. USUALLY I WOULD HAVE TO TURN THE ENGINE COMPLETELY OFF AND JOLT THE TILT WHEEL UP AND DOWN FOR IT TO OVERCOME THIS DEFECT. IT DOES THIS INTERMITTENTLY - WOULD BE FINE FOR WEEKS AND THEN ACT UP. NOW, A NEW PROBLEM IS OCCURRING - TURNING THE IGNITION KEY IS NOT STARTING THE VAN. AGAIN, IF I PLAY WITH THE TILT WHEEL AND KEEP ON TURNING THE KEY, IT WILL THEN START. I TOOK IT TO A AUTOMOTIVE REPAIR PLACE AND THEY TOLD ME ITS THE 'CLOCKSPRING'. THEY TOLD ME IT IS ON A NATIONWIDE RECALL SINCE 2004. I NEVER GOT A NOTICE ABOUT THIS RECALL. I'VE OWNED THE CAR SINCE 2002. SO, I TOOK IT TO JEFF WYLER'S CAR DEALERSHIP (SPRINGIFIELD, OHIO) AND THEY REFUSED TO REPLACE THE CLOCKSPRING. "THE DEFECT IS INTERMITTENT AND THIS RECALL MUST BE FOR THE COMPONENT TO BE A TOTAL FAILURE BEFORE REPLACING", ACCORDING TO THEM. I AM NOT GOING TO WAIT FOR THE CAR'S CLOCKSPRING TO FAIL AND ALSO, THEY CAN'T FIND OUT WHY IT IS NOT TURNING ON - BECAUSE THIS PROBLEM IS NOT RELATED TO THE CLOCKSPRING. ARE THEY PERMITTED TO REFUSE TO REPLACE A RECALL PART? I THINK THE TWO PROBLEMS ARE RELATED. I DO NOT WANT THE CLOCKSPRING PROBLEM TO BE PUT OH HOLD UNTIL THERE IS A 'TOTAL FAILURE." MY WIFE IS THE PRIMARY DRIVER. *TR
NHTSA ODI #10239939
89,938 miles · May 16, 2007
Air BagsCrashInjury
TL*THE CONTACT OWNS A 2000 DODGE CARAVAN. WHILE DRIVING 50 MPH UNDER NORMAL DRIVING CONDITIONS, THE VEHICLE WAS STRUCK ON THE DRIVER'S SIDE. THE VEHICLE SPUN, OVERTURNED ON ITS SIDE, AND CRASHED INTO A DITCH. ONLY THE PASSENGER SIDE AIR BAG DEPLOYED. THE DRIVER WAS FLOWN TO THE EMERGENCY ROOM AND IS IN A COMA. THE CONTACT H…
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TL*THE CONTACT OWNS A 2000 DODGE CARAVAN. WHILE DRIVING 50 MPH UNDER NORMAL DRIVING CONDITIONS, THE VEHICLE WAS STRUCK ON THE DRIVER'S SIDE. THE VEHICLE SPUN, OVERTURNED ON ITS SIDE, AND CRASHED INTO A DITCH. ONLY THE PASSENGER SIDE AIR BAG DEPLOYED. THE DRIVER WAS FLOWN TO THE EMERGENCY ROOM AND IS IN A COMA. THE CONTACT HAS COPIES OF THE POLICE REPORT. THE ENGINE SIZE WAS UNAVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 89,938.
NHTSA ODI #10190903
Official recalls
4Oct 6, 2004
ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL COVERED VEHICLES WITH 70,000 MILES OR LESS. FOR THOSE VEHICLES WITH MORE THAN 70,000 MILES, DAIMLERCHRYSLER WILL OFFER AN EXTENDED LIFETIME WARRANTY UNDER WHICH IT WILL REPLACE THE CLOCKSPRING AT NO CHARGE IF IT FAILS. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. THE RECALL BEGAN ON OCTOBER 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Dec 10, 2003
ON CERTAIN MINIVANS AND 4X2 PICKUP TRUCKS, THE VEHICLE CERTIFICATION LABEL MAY HAVE GROSS AXLE WEIGHT RATINGS (GAWR) THAT EXCEED THE MAXIMUM TIRE LOAD CAPACITY AS DEFINED IN FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS."
Consequence & remedy
Consequence: IMPROPERLY LOADING YOUR VEHICLE CAN CAUSE TIRE FAILURE AND RESULT IN A CRASH.
Remedy: OWNERS WILL BE PROVIDED WITH VEHICLE CERTIFICATION LABEL OVERLAYS CONTAINING CORRECTED INFORMATION RELATIVE TO VEHICLE GAWR AND TIRE SIZE. OWNER NOTIFICATION BEGAN MARCH 1, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.
Mar 7, 2003
CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.
Consequence & remedy
Consequence: THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.
Remedy: DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.
Sep 13, 2000
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3EA04013 · Driver Air Bag Clockspring Failure
Opened Jun 4, 2004 · Closed May 25, 2005
Status: closed (inferred from source dates) · Air Bags:frontal
THE DRIVER AIR BAG CLOCKSPRING CAN DEVELOP AN OPEN-CIRCUIT CONDITION RESULTING IN NONFUNCTIONAL DRIVER-SIDE FRONTAL AIR BAG, HORN, CRUISE CONTROL (IF EQUIPPED), AND/OR STEERING WHEEL RADIO CONTROL (IF EQUIPPED).IN ITS OCTOBER 5, 2004 LETTER TO NHTSA, DAIMLERCHRYSLER STATED THAT IT WILL CONDUCT A SAFETY RECALL AND REPLACE THE CLOCKSPRING ASSEMBLY ON ALL MY 1998.5-2000 DAIMLERCHRYSLER MINIVANS, BUILT BETWEEN MARCH 1998 AND AUGUST 2000, WITH 70,000 MILES OR LESS.IT WILL ALSO PROVIDE A LIFETIME WARRANTY FOR THIS COMPONENT ON MY 1998.5-2000 MINIVANS, REGARDLESS OF MILEAGE.THE DETAILS OF THE CORRECTIVE ACTION ARE DESCRIBED IN DAIMLERCHRYSLER'S LETTER (SEE RECALL NO. 04V-480).THE AGENCY BELIEVES THAT FURTHER EXPENDITURE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS WITH RESPECT TO THOSE VEHICLES COVERED ONLY BY THE LIFETIME WARRANTY.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE PAGE 2 FOR ADDITIONAL INFORMATION.
EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available