2000 Daewoo Puerto Rico Leganza

DT*: THE CONTACT STATED PRIOR TO RECEIVING A RECALL LETTER IN THE MAIL CONCERNING RECALL # 04V357000; ENGINE AND ENGINE COOLING, THE CHECK ENGINE LIGHT ILLUMINATED, BUT DID NOT SHOW ANY SIGNS OF OTHER PROBLEMS. AFTER THE RECALL REPAIR WAS PERFORMED, THE VEHICLE WAS SHAKING AND THERE WAS VISIBLE WHITE SMOKE COMING FROM THE EXHAUST. THE VEHICLE WAS ALSO EXHIBITING A FOUL BURNING SMELL. THE RECALL DID NOT REMEDY THE PROBLEM. THE DEALERSHIP WOULD NOT OFFER A SECOND REPAIR WITHOUT CHARGE UNDER THE RECALL. UPDATED 07/05/06. *JB

I RECEIVED A RECALL NOTICE ABOUT MY 2000 DAEWOO LEGANZA POTENTIALLY HAVING A BURNT CAM SHAFT SENSOR AND WIRING HARNESS. I UNDERTOOK THESE REPAIRS OUT OF MY OWN POCKET OVER ABOUT A 6 MONTH PERIOD. THEY COST APPROXIMATELY $416. I RECEIVED THE RECALL NOTICE AFTER ALL REPAIRS WERE MADE. THE RECALL MENTIONED THAT I COULD FILE A COMPLAINT TO DAEWOO MOTOR AMERICA 1055 WEST VICTORIA STREET COMPTON, CA 90220. I SUBMITTED THE CLAIM AND NEVER HEARD ONE WORD FROM THEM ABOUT MY CLAIM. I SUBMITTED THE CLAIM AGAIN AND STILL NO WORD. I AM NOT SURE HOW TO GO ABOUT GETTING MY CLAIM FOR APPROXIMATELY $416 INTO THE RIGHT HANDS AT DAEWOO MOTOR AMERICA. PLEASE HELP ME WITH THIS! *NM

WE PURCHASED 4 NEW TIRES FROM LES SCHWAB. ONE TIRE FELL APART WHILE BEING DRIVEN AT HIGHWAY SPEED. THE TIRE WHIPPED MY CAR AND SLICED THE LEFT SIDE OF THE CAR CUTTING THE SIDE AND REAR BUMPER AREAS. ALSO, IT TORE OUT THE REAR LEFT TAIL LIGHT. THE CAR WAS THROWN OUT OF ALIGNMENT. I REPORTED IT TO LES SCHWAB WHO SENT ME TO THE MANUFACTURER, CONTINENTAL TIRE NORTH AMERICA. IN CHARLOTTE NORTH CAROLINA. THEY REQUESTED 2 ESTIMATES, THE TIRE AND A CLAIM REPORT. I ALSO REPORTED IT TO MY AUTO INSURANCE COMPANY. PER MY INSURANCE. THE DAMAGES WERE MORE THAN MY CAR IS WORTH ($2700.00) SO THEY WILL NOT PAY FOR REPAIRS. THE OFFERED TO PAY THE CURRENT BLUE BOOK VALUE TO ME. CONTINENTAL TIRES CONTACTED ME AND STATED THAT THE TIRE WAS NOT FOUND DEFECTIVE, AND OFFERED ME MY $500.00 DEDUCTIBLE ALONG WITH A RELEASE AND SETTLEMENT AGREEMENT. MY CAR WAS IN GREAT SHAPE PRIOR TO THE DAMAGE DONE BY THE TIRE. YOU EXPECT NEW TIRES TO WEAR OUT OR GO FLAT BUT NEVER TO FALL APART WHERE THE TREAD FELL APART AND CUT YOUR CAR. I STILL OWN THE TIRE IF NEEDED FOR INSPECTION. ALSO, LEGS SCHWAB CHARGED ME FOR A NEW TIRE. I BELIEVE THE TIRE WAS DEFECTIVE. IT SEEMS I LOSE EITHER WAY.*AK

WE TOOK OUR VEHICLE IN TO THE AUTHORIZED DEALER ON MAY 21, 2003 BECAUSE THE CHECK ENGINE LIGHT CAME ON & DIDN'T GO OFF. THEY SAID THEY CHECKED IT & THEY THOUGHT WE HAD LEFT THE GAS CAP OFF & CAUSED THE LIGHT TO COME ON & CHARGED US $55 FOR THAT INFORMATION. IN SEPTEMBER OF 2004, WE RECEIVED A LETTER EXPLAINING A RECALL ON OUR VEHICLE CITING THE CHECK ENGINE LIGHT COMING ON & STAYING. WE TOOK THE LETTER ALONG WITH THE VEHICLE INTO LIPSCOMB AUTO GROUP & THEY LOOKED AT THE LETTER & SAID THE VIN# DID NOT MATCH OUR VEHICLE & THEY WOULD DO NOTHING. IT STATES IN THE LETTER THAT IF YOU SAW THE DEALER BEFORE 2004 ABOUT THE PROBLEM, THEY SHOULD FIX IT. IT IS 2005 NOW, THE CHECK ENGINE LIGHT IS STILL ON. LUCKILY, WE HAVE NOT HAD A FIRE OR BURNED WIRES, BUT NO GUARANTEE THAT IT WON"T HAPPEN AT SOMETIME. CAN YOU HELP US WITH THIS? OUR VIN# IS [XXX]. NO, IT IS NOT LISTED IN THE VIN#'S, BUT IT DOES HAVE A PROBLEM WITH THE CHECK ENGINE LIGHT & HAS HAD SINCE 2003. *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

DT: THE DEFROSTER IN THE CAR IS MAKING THE WINDSHIELD INVISIBLE. THE CAR WINDOWS ARE FOGGING UP ALL THE WAY AROUND. CONSUMER IS HAVING TO SIT AN WAIT ON THE WINDOWS TO CLEAR BEFORE SHE CAN DRIVE. ALSO, SHE IS HAVING TO WIPE THE WINDOWS DOWN WITH PAPER TOWELS BEFORE SHE CAN DRIVE. DEALER INFORMED CONSUMER THAT THE CAR WAS MADE LIKE THAT, AND THAT WAS THE WAY IT WORKED. CONSUMER WAS WORRIED ABOUT MOISTURE PROBLEMS THAT COULD OCCUR LATER. CONSUMER HAS TO USE THE REAR DEFROSTED IN THE SUMMER TO EVAPORATE SOME OF THE MOISTURE FROM THE WINDOW ,AND IT LEAVES LITTLE THIN LINES ON THE WINDOWS. WHEN IT IS REALLY MOISTURE MORE FOGGY IT GETS. *AK