NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
404 reportsMileage unknown · Oct 31, 2005
Air Bags
EACH YEAR THE AIR BAG LIGHT COMES ON IN MY 2002 CHRYSLER TOWN & COUNTRY SINCE THE PURCHASE DATE. ORIGINALLY, DEALER REPAIRED AT NO CHARGE. DEALER LAST REPLACED THE CLOCKSPRING IN JUNE 2004 AT LICCARDI AUTO GROUP IN GREEN BROOK, NJ FOR $135.00. I AM NOW IN OHIO AND THE LIGHT IS ON AGAIN. IT APPEARS THERE IS NOW A RECALL ON 20…
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EACH YEAR THE AIR BAG LIGHT COMES ON IN MY 2002 CHRYSLER TOWN & COUNTRY SINCE THE PURCHASE DATE. ORIGINALLY, DEALER REPAIRED AT NO CHARGE. DEALER LAST REPLACED THE CLOCKSPRING IN JUNE 2004 AT LICCARDI AUTO GROUP IN GREEN BROOK, NJ FOR $135.00. I AM NOW IN OHIO AND THE LIGHT IS ON AGAIN. IT APPEARS THERE IS NOW A RECALL ON 2000 MODELS FOR THE SAME PROBLEM BUT WHEN I CALLED, THE RECALL DEPT SAID IT DOES NOT APPLY TO MY CAR. I AM CONCERNED THAT IT MAY CAUSE ACCIDENTAL DEPLOYMENT OF THE AIR BAG. *NM
NHTSA ODI #10141255
33,500 miles · Oct 26, 2005
Exterior Lighting
DT: CONTACT STATED THE HEADLIGHTS WERE NOT WORKING PROPERLY. THEY INTERMITTENTLY SHUT OFF WHILE DRIVING. AFTER A SHORT PERIOD OF TIME THE HEADLIGHTS CAME BACK ON. THE DEALER REPLACED THE MULTI-FUNCTION SWITCH, BUT THIS REPAIR DID NOT FIX THE PROBLEM. THE MANUFACTURER HAS BEEN CONTACTED. THERE IS CURRENTLY AN OPEN INVES…
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DT: CONTACT STATED THE HEADLIGHTS WERE NOT WORKING PROPERLY. THEY INTERMITTENTLY SHUT OFF WHILE DRIVING. AFTER A SHORT PERIOD OF TIME THE HEADLIGHTS CAME BACK ON. THE DEALER REPLACED THE MULTI-FUNCTION SWITCH, BUT THIS REPAIR DID NOT FIX THE PROBLEM. THE MANUFACTURER HAS BEEN CONTACTED. THERE IS CURRENTLY AN OPEN INVESTIGATION FOR THE HEADLIGHTS ON THIS MODEL VEHICLE. *AK UPDATED 11/29/05. *JB
NHTSA ODI #10140864
15,000 miles · Oct 25, 2005
Latches/locks/linkages
PRIOR TO 15K MILES, REAR HATCH ON VAN WILL NOT OPEN. BOUNCED BACK AND FORTH BETWEEN SEVERAL DEALERS AND NEVER REPAIRED. # YEARS AND 60K MILES LATER, CHRYSLER SAYS THE WARRANTY IS EXPIRED AND THAT THEY ARE NOT LIABLE. ALL COMPLAINTS AND REAIR ATTEMPTS ARE DOCUMENTED.
NHTSA ODI #10140771
60,000 miles · Oct 8, 2005
Air BagsPower Train
1.3RD REPLACEMENT OF CLOCKSPRING IN AIR BAG SYSTEM (AT DEALER RIGHT NOW) 2. TRANSMISSION COOLANT LINES RUSTED OUT RESULTING IN LOSS OF TRANSMISSION FLUID TO TRANSMISSION AND VEHICLE WHILE DRIVING. *JB
NHTSA ODI #10139114
57,000 miles · Aug 31, 2005
SeatsCrashInjury
DT: THE CONTACT STATED ON 5-7-05 VEHICLE WAS REAR-ENDED BY ANOTHER VEHICLE GOING APPROXIMATELY 50 MPH. THE CONTACT WAS SITTING STILL IN HIS VEHICLE AT THIS TIME. THE VEHICLE WAS TOTALED BY THE ACCIDENT. THE PASSENGER'S SIDE AND DRIVER'S SIDE SEATS FELL BACKWARD. HE DID NOT HAVE PICTURES OF THE SEATS. HIS WIFE, A PASSENGER IN…
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DT: THE CONTACT STATED ON 5-7-05 VEHICLE WAS REAR-ENDED BY ANOTHER VEHICLE GOING APPROXIMATELY 50 MPH. THE CONTACT WAS SITTING STILL IN HIS VEHICLE AT THIS TIME. THE VEHICLE WAS TOTALED BY THE ACCIDENT. THE PASSENGER'S SIDE AND DRIVER'S SIDE SEATS FELL BACKWARD. HE DID NOT HAVE PICTURES OF THE SEATS. HIS WIFE, A PASSENGER IN THE VEHICLE, HIT HER RIGHT SHOULDER AND ARM ON THE DOOR POST OF THE VAN. THE DAY AFTER THE ACCIDENT HER ARM WAS BLACK. ALSO, THE CONTACT HIT HIS HEAD ON A COOLER, AND HIS HANDS WERE TIGHTLY GRIPPING THE STEERING WHEEL. HE HAD A COMPRESSION INJURY BETWEEN HIS THUMB AND FINGERS ON HIS LEFT AND RIGHT HANDS. THE CONTACT CALLED CHRYSLER ON 5-15-05. SOMEONE CAME OUT TO INSPECT THE VAN. ON THIS SAME DAY CHRYSLER WROTE HIM A LETTER STATING THAT THE SEATS DID WHAT THEY WERE DESIGNED TO DO , AND THEY WERE NOT RESPONSIBLE. THE CONTACT STATED THAT IF HIS GRAND CHILD WAS IN THE BACK SEAT AT THIS TIME HE WOULD HAVE BEEN A FATALITY. *AK
NHTSA ODI #10134976
38,000 miles · Aug 23, 2005
Air BagsSeat Belts
DT: THE CONSUMER STATED 2002 CHRYSLER TOWN & COUNTRY WAS HAVING PROBLEMS WITH THE AIR BAG LIGHT STAYING ON AND OFF FOR ABOUT 5 MONTHS. THE CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP TO HAVE THE AIRBAG LIGHT FIXED, AND THEY INFORMED HIM THAT THE LIGHT WAS ON DUE TO THE SEAT BELT LEFT TENSIONER BEING DEFECTIVE. THE DEALERSHIP R…
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DT: THE CONSUMER STATED 2002 CHRYSLER TOWN & COUNTRY WAS HAVING PROBLEMS WITH THE AIR BAG LIGHT STAYING ON AND OFF FOR ABOUT 5 MONTHS. THE CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP TO HAVE THE AIRBAG LIGHT FIXED, AND THEY INFORMED HIM THAT THE LIGHT WAS ON DUE TO THE SEAT BELT LEFT TENSIONER BEING DEFECTIVE. THE DEALERSHIP REPLACED THE WHOLE UNIT ON THE SEAT BELT TENSIONER. THE COST WAS $150.75 FOR THE CONSUMER TO HAVE THIS REPAIRED. THE CONSUMER FELT THAT IT WAS CHRYSLER'S RESPONSIBILITY TO REIMBURSE HIM FOR THE COST. THE CONSUMER STATED THAT THIS WAS A SAFETY ISSUE. THE CONSUMER WAS VERY UNHAPPY THAT CHRYSLER DID NOT REIMBURSING HIM FOR THE REPAIRS. THE CONSUMER WAS AN EMPLOYEE OF CHRYSLER, HE WORKED AT A MANFACTURING PLANT IN MICHIGAN AND HAD ONLY PURCHASED CHRYSLER VEHICLES FOR 34 YEARS. THE CONSUMER DISCUSSED THIS ISSUE WITH CHRYSLER. THEY ADVISD HIM CALL NHTSA. *AK
NHTSA ODI #10133903
64,000 miles · Aug 14, 2005
Power Train
THE TRANSMISSION FAILED SUDDENLY. WHILE AT A STOP SIGN THE TOWN & COUNTRY VAN STOPPED MOVING. THE RPM'S WENT UP WHILE PRESSING THE GAS, BUT THE VAN DID NOT MOVE. AFTER FURTHER INVESTIGATION BY A TECHNICIAN IT WAS DETERMINED THAT IT WAS RELATED TO THE TRANSMISSION. BECAUSE OF THE COST TO FIX THE VAN, AS OF 08/15/05, THE VAN IS ST…
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THE TRANSMISSION FAILED SUDDENLY. WHILE AT A STOP SIGN THE TOWN & COUNTRY VAN STOPPED MOVING. THE RPM'S WENT UP WHILE PRESSING THE GAS, BUT THE VAN DID NOT MOVE. AFTER FURTHER INVESTIGATION BY A TECHNICIAN IT WAS DETERMINED THAT IT WAS RELATED TO THE TRANSMISSION. BECAUSE OF THE COST TO FIX THE VAN, AS OF 08/15/05, THE VAN IS STILL PARKED. SOMEONE PLEASE HELP! *NM
NHTSA ODI #10132752
10,000 miles · Aug 8, 2005
Air BagsStructure
DT: AIRBAG LIGHT CAME ON WITHOUT DEPLOYMENT. TOOK VEHICLE TO THE DEALER, WHO REPAIRED THE AIR BAG. CONSUMER STATED DEALER DID NOT SAY WHAT THE PROBLEM WAS. ABOUT A YEAR AGO THIS HAPPENED , AND CURRENTLY AIR BAG LIGHT ILLUMINATED PERIODICALLY AND STAYED ON FOR A FEW SECONDS AND THEN WENT OFF. TOOK VEHICLE BACK TO DEALER, …
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DT: AIRBAG LIGHT CAME ON WITHOUT DEPLOYMENT. TOOK VEHICLE TO THE DEALER, WHO REPAIRED THE AIR BAG. CONSUMER STATED DEALER DID NOT SAY WHAT THE PROBLEM WAS. ABOUT A YEAR AGO THIS HAPPENED , AND CURRENTLY AIR BAG LIGHT ILLUMINATED PERIODICALLY AND STAYED ON FOR A FEW SECONDS AND THEN WENT OFF. TOOK VEHICLE BACK TO DEALER, AND NO REPAIRS WERE MADE. CURRENTLY, THE LIFTGATE LIGHT WAS ON. CONSUMER DID NOT KNOW WHY THE LIGHT CAME ON. CONSUMER HAD A REPAIR DONE TO LATCH ON REAR AUTOMATIC LIFTGATE, BUT THE LIGHT STILL STAYED ON WHILE DRIVING-THIS WAS COVERED UNDER AN EXTENDED WARRANTY-THERE WAS A RECALL ON THE 2003 CHRYSLER TOWN AND COUNTRY MINIVANS, BUT THIS WAS A 2002 MODEL. THIS WAS FINE FOR ABOUT A DAY AFTER LEAVING THE DEALER, BUT STARTED COMING ON AGAIN. *AK
NHTSA ODI #10131954
50,000 miles · Aug 7, 2005
SteeringFire
2002 CHRYSLER TOWN & COUNTRY EX (MILEAGE 50,000) CAUGHT FIRE. DROVE CAR FROM THE UNIVERSITY OF MICHIGAN TO MY OFFICE ON PLATT ROAD, ANN ARBOR. AS I TURNED INTO THE PARKING LOT, POWER STEERING FAILED, WAS NOT ABLE TO MOVE IT. NOTICED DENSE WHITE SMOKE COMMING INTO THE CAR FROM THE DASHBOARD AND THROUGH THE DOOR PILLARS. GOT OUT O…
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2002 CHRYSLER TOWN & COUNTRY EX (MILEAGE 50,000) CAUGHT FIRE. DROVE CAR FROM THE UNIVERSITY OF MICHIGAN TO MY OFFICE ON PLATT ROAD, ANN ARBOR. AS I TURNED INTO THE PARKING LOT, POWER STEERING FAILED, WAS NOT ABLE TO MOVE IT. NOTICED DENSE WHITE SMOKE COMMING INTO THE CAR FROM THE DASHBOARD AND THROUGH THE DOOR PILLARS. GOT OUT OF THE CAR, AND AFTER ABOUT 5 MINUTES, OPENED THE HOOD OF THE CAR AND CAREFULLY OPENED IT. NOTICED A FIRE AT THE BACK OF THE ENGINE COMPARTMENT. MY ASSOCIATE RUSHED INTO THE OFFICE BUILDING AND EXTINGUISHED THE FIRE USING A FIRE EXTINGUSHER. AFTER THE FIRE WAS EXTINGUISHED CALLED AAA TO TOW THE CAR TO THE DEALERSHIP. DEALERSHIP THE FOLLOWING DAY DID INFORM ME THAT THE STEERING WHEEL HOSE CONTAINING THE STEERING FLUID HAS FAILED, THE STEERING FLUID HAD LEAKED ONTO THE EXHAUST MANIFOLD AND CAUGHT FIRE. *NM
NHTSA ODI #10131860
Mileage unknown · Aug 1, 2005
Exterior Lighting
HEADLAMPS FAIL WHILE DRIVING AT NIGHT. SOMETIMES FLICKER AND COME BACK ON. WE DON'T DRIVE MUCH AT NIGHT, WE HAVE OWNED THIS VAN FOR ABOUT 3 MONTHS. WE HAVE DRIVEN IT 5 OR 6 TIMES AT NIGHT, AND WE HAVE HAD HEADLIGHT FAILURE 3 TIMES. AFTER THE 2ND INCIDENT, WE TOOK IT BACK TO THE DEALER. THEY SAID THEY COULDN'T FIND THE PROBLE…
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HEADLAMPS FAIL WHILE DRIVING AT NIGHT. SOMETIMES FLICKER AND COME BACK ON. WE DON'T DRIVE MUCH AT NIGHT, WE HAVE OWNED THIS VAN FOR ABOUT 3 MONTHS. WE HAVE DRIVEN IT 5 OR 6 TIMES AT NIGHT, AND WE HAVE HAD HEADLIGHT FAILURE 3 TIMES. AFTER THE 2ND INCIDENT, WE TOOK IT BACK TO THE DEALER. THEY SAID THEY COULDN'T FIND THE PROBLEM, BUT THEY FLASHED THE VEHICLE COMPUTER MEMORY. THE FIRST TWO TIMES WE HAD THE PROBLEM, THE LIGHTS FLICKERED AND CAME BACK ON. THE LAST TIME WE HAD THE PROBLEM, THE LIGHTS WENT ON/OFF SEVERAL TIMES (3 OR 4) IN A SPAN OF ABOUT 5 MINUTES. I ALSO NOTICED THAT THE SWITCH INSIDE THE VEHICLE IS GETTING HOT DURING HEADLIGHT OPERATION. *JB
NHTSA ODI #10130757
Official recalls
4Nov 2, 2004
ON CERTAIN MINI VANS, CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DROP THROUGH VENT HOLES IN THE TOP OF THE RADIO AND RESULT IN A SHORT CIRCUIT THAT SUBSEQUENTLY SENDS DIRECT CURRENT TO THE REAR SPEAKERS.
Consequence & remedy
Consequence: THIS COULD RESULT IN A SPEAKER FIRE.
Remedy: DEALERS WILL ADD A SPECIAL TAPE TO THE TOP OF THE RADIO TO PREVENT THE POTENTIAL OF WATER INTRUSION. THE RECALL BEGAN ON JANUARY 31, 2005. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Aug 5, 2004
ON CERTAIN MINIVANS EQUIPPED WITH 3.3 OR 3.8L V-6 ENGINE, THE UPPER POWER STEERING COOLER HOSE MAY SPLIT AND CAUSE A FLUID LEAK.
Consequence & remedy
Consequence: POWER STEERING FLUID LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDER HOOD FIRE.
Remedy: DEALERS WILL REPLACE THE UPPER POWER STEERING COOLER HOSE. THIS RECALL BEGAN ON SEPTEMBER 27, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Oct 8, 2002
ON CERTAIN MINI VANS, THE FUEL TANK CONTROL VALVE WELD JOINT COULD SEPARATE RESULTING IN A POSSIBLE FUEL LEAK.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDERBODY FIRE.
Remedy: DEALERS WILL INSPECT THE FUEL TANK AND REPLACE IT IF NECESSARY. OWNER NOTIFICATION BEGAN OCTOBER 28, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Oct 4, 2001
VEHICLE DESCRIPTION: CERTAIN MINI VANS FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." THE OWNER MANUALS SUPPLIED WITH THESE VEHICLES DO NOT INDICATE WHICH SEATING POSITIONS ARE EQUIPPED WITH TETHER ANCHORAGES AND CHILD RESTRAINT ANCHORAGE SYSTEMS AS REQUIRED BY THE STANDARD.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE CHILD SEAT MAY NOT BE PROPERLY ATTACHED INCREASING THE RISK OF INJURY TO THE CHILD.
Remedy: OWNERS WILL BE PROVIDED WITH THE NECESSARY CHILD RESTRAINT SYSTEM INFORMATION. OWNER NOTIFICATION IS EXPECTED TO BEGIN OCTOBER 8, 2001. OWNERS WHO DO NOT RECEIVE THE FREE INFORMATION WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
6EA05009 · Headlight Malfunction
Opened Jun 1, 2005 · Closed May 2, 2006
Status: closed (inferred from source dates) · Electrical System; Exterior Lighting:headlights; Exterior Lighting:headlights:switch
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Additional source detail variants (3)
Electrical System
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Exterior Lighting:headlights
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Exterior Lighting:headlights:switch
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
PE05004 · Headlight Malfunction
Opened Feb 2, 2005 · Closed Jun 1, 2005
Status: closed (inferred from source dates) · Electrical System; Exterior Lighting:headlights; Exterior Lighting:headlights:switch
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Additional source detail variants (3)
Electrical System
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Exterior Lighting:headlights
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Exterior Lighting:headlights:switch
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
EA04031 · Power Liftgate Latch
Opened Nov 22, 2004 · Closed Apr 7, 2005
Status: closed (inferred from source dates) · Latches/locks/linkages; Latches/locks/linkages:tailgate:latch
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
Additional source detail variants (2)
Latches/locks/linkages
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
Latches/locks/linkages:tailgate:latch
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
PE04049 · Speaker Fire In The Rear Of The Vehicle
Opened Jul 7, 2004 · Closed Nov 5, 2004
Status: closed (inferred from source dates) · Electrical System:wiring: Rear Compartment/trunk; Equipment:electrical:radio/tape Deck/cd Etc.
ON JULY 7, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION BASED ON CONSUMER COMPLAINTS ALLEGING AN INTERIOR VEHICLE FIRE STARTING IN THE AREA OF THE DRIVER SIDE REAR SPEAKER.DAIMLERCHRYSLER CORPORATION (DCC) INFORMED ODI THAT CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DRIP ONTO THE RADIO AND INTO VENT HOLES ON TOP OF THE RADIO.THIS CAN RESULT IN A SHORT CIRCUIT SENDING DIRECT CURRENT TO THE REAR SPEAKERS AND CAUSE A SPEAKER FIRE.THE CONDITION IS PRESENT ONLY ON SUBJECT VEHICLES EQUIPPED WITH THE BASE RADIO.SUBJECT VEHICLES WITH OTHER OPTION RADIOS CONTAIN CIRCUIT PROTECTION THAT PREVENTS SENDING DIRECT CURRENT TO THE SPEAKERS AND ARE NOT AFFECTED.ALL NINE COMPLAINTS PERTAIN TO VEHICLES WITH THE BASE RADIO.BY LETTER DATED NOVEMBER 1, 2004, DCC NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA# 04V531) COVERING MODEL YEAR 2001-2002 DODGE CARAVAN, GRAND CARAVAN, CHRYSLER VOYAGER, AND TOWN & COUNTRY MODELS WITH BASE RADIO ONLY (EST. 238,000 VEHICLES).DCC DEALERS WILL INSTALL A PROTECTIVE TAPE TO THE TOP OF THE RADIO ASSEMBLY TO PREVENT WATER INTRUSION.THE ACTION TAKEN BY DCC IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
Additional source detail variants (2)
Electrical System:wiring: Rear Compartment/trunk
ON JULY 7, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION BASED ON CONSUMER COMPLAINTS ALLEGING AN INTERIOR VEHICLE FIRE STARTING IN THE AREA OF THE DRIVER SIDE REAR SPEAKER.DAIMLERCHRYSLER CORPORATION (DCC) INFORMED ODI THAT CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DRIP ONTO THE RADIO AND INTO VENT HOLES ON TOP OF THE RADIO.THIS CAN RESULT IN A SHORT CIRCUIT SENDING DIRECT CURRENT TO THE REAR SPEAKERS AND CAUSE A SPEAKER FIRE.THE CONDITION IS PRESENT ONLY ON SUBJECT VEHICLES EQUIPPED WITH THE BASE RADIO.SUBJECT VEHICLES WITH OTHER OPTION RADIOS CONTAIN CIRCUIT PROTECTION THAT PREVENTS SENDING DIRECT CURRENT TO THE SPEAKERS AND ARE NOT AFFECTED.ALL NINE COMPLAINTS PERTAIN TO VEHICLES WITH THE BASE RADIO.BY LETTER DATED NOVEMBER 1, 2004, DCC NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA# 04V531) COVERING MODEL YEAR 2001-2002 DODGE CARAVAN, GRAND CARAVAN, CHRYSLER VOYAGER, AND TOWN & COUNTRY MODELS WITH BASE RADIO ONLY (EST. 238,000 VEHICLES).DCC DEALERS WILL INSTALL A PROTECTIVE TAPE TO THE TOP OF THE RADIO ASSEMBLY TO PREVENT WATER INTRUSION.THE ACTION TAKEN BY DCC IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
Equipment:electrical:radio/tape Deck/cd Etc.
ON JULY 7, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION BASED ON CONSUMER COMPLAINTS ALLEGING AN INTERIOR VEHICLE FIRE STARTING IN THE AREA OF THE DRIVER SIDE REAR SPEAKER.DAIMLERCHRYSLER CORPORATION (DCC) INFORMED ODI THAT CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DRIP ONTO THE RADIO AND INTO VENT HOLES ON TOP OF THE RADIO.THIS CAN RESULT IN A SHORT CIRCUIT SENDING DIRECT CURRENT TO THE REAR SPEAKERS AND CAUSE A SPEAKER FIRE.THE CONDITION IS PRESENT ONLY ON SUBJECT VEHICLES EQUIPPED WITH THE BASE RADIO.SUBJECT VEHICLES WITH OTHER OPTION RADIOS CONTAIN CIRCUIT PROTECTION THAT PREVENTS SENDING DIRECT CURRENT TO THE SPEAKERS AND ARE NOT AFFECTED.ALL NINE COMPLAINTS PERTAIN TO VEHICLES WITH THE BASE RADIO.BY LETTER DATED NOVEMBER 1, 2004, DCC NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA# 04V531) COVERING MODEL YEAR 2001-2002 DODGE CARAVAN, GRAND CARAVAN, CHRYSLER VOYAGER, AND TOWN & COUNTRY MODELS WITH BASE RADIO ONLY (EST. 238,000 VEHICLES).DCC DEALERS WILL INSTALL A PROTECTIVE TAPE TO THE TOP OF THE RADIO ASSEMBLY TO PREVENT WATER INTRUSION.THE ACTION TAKEN BY DCC IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
PE03012 · Power Steering Hose Failure
Opened Apr 9, 2003 · Closed May 29, 2003
Status: closed (inferred from source dates) · Steering:hydraulic Power Assist System; Steering:hydraulic Power Assist:hose, Piping, And Connections; Steering:hydraulic Power Assist:power Steering Fluid; Steering:hydraulic Power Assist:pump; Steering:linkages:drag:power Assist System
PLEASE SEE ATTACHED REPORT.
Additional source detail variants (5)
Steering:hydraulic Power Assist:hose, Piping, And Connections
PLEASE SEE ATTACHED REPORT.
Steering:hydraulic Power Assist:power Steering Fluid
PLEASE SEE ATTACHED REPORT.
Steering:hydraulic Power Assist:pump
PLEASE SEE ATTACHED REPORT.
Steering:hydraulic Power Assist System
PLEASE SEE ATTACHED REPORT.
Steering:linkages:drag:power Assist System
PLEASE SEE ATTACHED REPORT.
PE02068 · Fuel Tank Leak
Opened Sep 24, 2002 · Closed Oct 9, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
No summary supplied.
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