NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
404 reports70,000 miles · Dec 28, 2005
SteeringFire
I AM RECEIVING THE EXACT SAME ISSUE AS A COMPLAINT I FOUND ON YOUR SITE #10065581, I AM BEING FORCED TO PAY $300+ FOR THE SAME REPAIR. IF I HAD KNOWN ABOUT THIS ISSUE IN 2002 WHEN THE TSB WAS ISSUE I WOULD HAVE FIXED IT THEN WHILE I WAS UNDER WARRANTY. WHY DO I HAVE TO PAY FOR THIS REPAIR, WHEN IT IS A KNOWN DESIGN/MANUFACTURI…
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I AM RECEIVING THE EXACT SAME ISSUE AS A COMPLAINT I FOUND ON YOUR SITE #10065581, I AM BEING FORCED TO PAY $300+ FOR THE SAME REPAIR. IF I HAD KNOWN ABOUT THIS ISSUE IN 2002 WHEN THE TSB WAS ISSUE I WOULD HAVE FIXED IT THEN WHILE I WAS UNDER WARRANTY. WHY DO I HAVE TO PAY FOR THIS REPAIR, WHEN IT IS A KNOWN DESIGN/MANUFACTURING ISSUE? I ALSO FOUND A INVESTIGATION PERFORMED BY THE USDOT, NUMBER PE 03-012, WHICH LOOKS LIKE THEY WERE SUPPOSED TO CONTACT ME. ANY HELP WOULD BE APPRECIATED. THANKS, TED MAKE: CHRYSLER MODEL: TOWN AND COUNTRY TYPE: MULTIPURPOSE PASSENGER VEHICLE YEAR: 2002 COMPLAINT NUMBER: 10065581 SUMMARY: I JUST STARTED HAVING THIS STEERING PROBLEM/SHUDDERING AND I DID SOME RESEARCH AND FOUND THE FOLLOWING: 5- 'TECHNICAL SERVICE BULLETINS' ON THIS WEBSITE. IF THIS HAS BEEN A PROBLEM SINCE DEC 2001, WHY WAS I NOT NOTIFIED BY AUG 2003 TO HAVE THE ISSUE FIXED (WHILE I WAS STILL WITHIN MY 36,000 MILE WARRANTY). WHEN I CALLED THE DEALER, THEY SAID I WOULD HAVE TO PAY FOR SERVICE/FIX. MY QUESTION IS THE FOLLOWING: WHY SHOULD I HAVE TO PAY FOR A HOSE THAT IS TOO SHORT/LONG WHEN IT WAS MANUFACTURED THIS WAY. THE BULLETINS ALL REFLECT THE 'STEERING SHUDDER. THANK YOU FOR A RESPONSE. SANDRA. *NM
NHTSA ODI #10146233
72,000 miles · Dec 20, 2005
Power Train
WHILE DRIVING AT 75 MPH THE CAR STALLED OUT AND WOULD NOT RUN. HAD IT TOWED TO THE DEALERSHIP AND THE TRANSMISSION HAS TO BE REPLACED. THE CAR IS ONLY 3 YEARS OLD! *NM
NHTSA ODI #10145730
38,668 miles · Dec 19, 2005
Service Brakes, Hydraulic
THREE WARNING LIGHTS CAME ON SIMULTANEOUSLY - BRAKE, ABS AND TRACTION CONTROL OFF. ALTHOUGH NO ACCIDENT HAS OCCURRED, WE FELT IF PRUDENT TO NOTIFY YOU SINCE YOU HAVE AN INVESTIGATION UNDERWAY REGARDING AN EARLIER MODEL OF CHRYSLER MINI-VANS WITH THE SAME SYMPTOMS THAT HAVE RESULTED IN ACCIDENTS DUE TO COMPLETE BRAKING FAILURE. …
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THREE WARNING LIGHTS CAME ON SIMULTANEOUSLY - BRAKE, ABS AND TRACTION CONTROL OFF. ALTHOUGH NO ACCIDENT HAS OCCURRED, WE FELT IF PRUDENT TO NOTIFY YOU SINCE YOU HAVE AN INVESTIGATION UNDERWAY REGARDING AN EARLIER MODEL OF CHRYSLER MINI-VANS WITH THE SAME SYMPTOMS THAT HAVE RESULTED IN ACCIDENTS DUE TO COMPLETE BRAKING FAILURE. WE BELIEVE THE GOAL IS TO PREVENT AN ACCIDENT FROM HAPPENING BEFORE THE FAILURE. *NM
NHTSA ODI #10145602
53,998 miles · Nov 29, 2005
TiresCrashInjury
AT 10:30 AM, SOUTHBOUND AT THE 346 MILE MARKER I35S, JUST NORTH OF WACO, MY 2002 CHRYSLER TOWN AND COUNTRY LXI MINIVAN WAS IN A ROLLOVER ACCIDENT CAUSED BY THE LEFT REAR TIRE TREAD SEPARATION AND SUBSEQUENT BLOWOUT. MINIVAN WAS IN THE LEFT LANE AND DRIVING THE SPEED LIMIT OF 70 MPH. THE TIRES WERE PURCHASED 11 MONTHS AGO FROM …
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AT 10:30 AM, SOUTHBOUND AT THE 346 MILE MARKER I35S, JUST NORTH OF WACO, MY 2002 CHRYSLER TOWN AND COUNTRY LXI MINIVAN WAS IN A ROLLOVER ACCIDENT CAUSED BY THE LEFT REAR TIRE TREAD SEPARATION AND SUBSEQUENT BLOWOUT. MINIVAN WAS IN THE LEFT LANE AND DRIVING THE SPEED LIMIT OF 70 MPH. THE TIRES WERE PURCHASED 11 MONTHS AGO FROM DISCOUNT TIRE. THEY WERE MULTI-MILE ULTREX IV MADE BY TBC CORPORATION. THE CAR WAS TOTALED AND MY WIFE BROKE HER COLLARBONE AND POSSIBLY TORE SOME LIGAMENTS IN HER LEFT SHOULDER. *JB
NHTSA ODI #10143939
133,708 miles · Nov 28, 2005
Latches/locks/linkagesInjury
DT: THE CONTACT STATED THE SLIDING PASSENGER DOOR OF VAN CLOSED ON THE CONTACT'S LEG. HE OPENED THE DOOR REMOTELY, AND WHILE IT WAS OPENING, HIS SHOULDER BUMPED THE DOOR, CAUSING THE DOOR TO REVERSE. THE CAUSE OF THIS INCIDENT WAS UNKNOWN BECAUSE NO CONTACT HAS BEEN MADE WITH THE DEALER OR MANUFACTURER. AS A RESULT OF THI…
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DT: THE CONTACT STATED THE SLIDING PASSENGER DOOR OF VAN CLOSED ON THE CONTACT'S LEG. HE OPENED THE DOOR REMOTELY, AND WHILE IT WAS OPENING, HIS SHOULDER BUMPED THE DOOR, CAUSING THE DOOR TO REVERSE. THE CAUSE OF THIS INCIDENT WAS UNKNOWN BECAUSE NO CONTACT HAS BEEN MADE WITH THE DEALER OR MANUFACTURER. AS A RESULT OF THIS INCIDENT HE SUSTAINED MINOR INJURIES.*AK
NHTSA ODI #10143788
Mileage unknown · Nov 23, 2005
EquipmentFuel System, Gasoline
THE CAR IS 3 YEARS OLD AND WE HAVE HAD SIGNIFICANT REPAIRS. THE AIR CONDITIONING CONDENSER FAILED AT 56,000 MILES. THIS YEAR WE REPEATEDLY HAD TO TAKE THE VAN IN FOR THE ENGINE LIGHT. THE LIGHT WILL COME ON FOR A FEW DAYS AND GO OFF WITHOUT INTERVENTION. AT FIRST WE WERE TOLD THERE WAS NO ISSUE. WE BROUGHT IT IN AGAIN AND W…
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THE CAR IS 3 YEARS OLD AND WE HAVE HAD SIGNIFICANT REPAIRS. THE AIR CONDITIONING CONDENSER FAILED AT 56,000 MILES. THIS YEAR WE REPEATEDLY HAD TO TAKE THE VAN IN FOR THE ENGINE LIGHT. THE LIGHT WILL COME ON FOR A FEW DAYS AND GO OFF WITHOUT INTERVENTION. AT FIRST WE WERE TOLD THERE WAS NO ISSUE. WE BROUGHT IT IN AGAIN AND WERE TOLD THE FUEL PUMP WAS LEAKING AND THE #5 CYLINDER WAS MISFIRING. NOT A WEEK LATER AFTER THE REPAIRS, THE ENGINE LIGHT CAME ON AGAIN. THIS TIME, WE WERE TOLD THAT ONE OF THE FUEL INJECTORS WAS MALFUNCTIONING. THIS IS THE WORST SERVICE RECORD I HAVE EVER EXPERIENCED. *JB
NHTSA ODI #10143561
Mileage unknown · Nov 23, 2005
Exterior Lighting
HEADLIGHTS CUT OUT INTERMITTENTLY WHILE VEHICLE IS RUNNING. SERVICE WAS PERFORMED BY DEALERSHIP ON 11-16-2005. SERVICE WAS PERFORMED ACCORDING TO CHRYSLER TSB FOR THIS PROBLEM. THE PROBLEM STILL EXISTS. *JB
NHTSA ODI #10143538
55,850 miles · Nov 19, 2005
Engine And Engine CoolingPower Train
(1)EVENTS LEADING UP TO THE FAILURE WE HAVE A 2002 CHRYSLER TOWN AND COUNTRY WITH APPROXIMATELY 56,000 MILES. ON 26 OCTOBER MY MALFUNCTION/CHECK ENGINE LIGHT CAME ON. ALL ROUTINE AND RECOMMEND MAINTENANCE HAS BEEN DONE. DUE TO CONCERNS THAT IT WAS TRANSMISSION RELATED, I HAD IT TOWED TO THE DEALER. THEY STATED THE PROBLEM WAS…
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(1)EVENTS LEADING UP TO THE FAILURE WE HAVE A 2002 CHRYSLER TOWN AND COUNTRY WITH APPROXIMATELY 56,000 MILES. ON 26 OCTOBER MY MALFUNCTION/CHECK ENGINE LIGHT CAME ON. ALL ROUTINE AND RECOMMEND MAINTENANCE HAS BEEN DONE. DUE TO CONCERNS THAT IT WAS TRANSMISSION RELATED, I HAD IT TOWED TO THE DEALER. THEY STATED THE PROBLEM WAS THE UPSTREAM O2 SENSOR. THE UPSTREAM O2 SENSOR WAS REPLACED, THE ENGINE CONTROLLER WAS UPDATED AND THE ENGINE CONTROLLER WAS UPDATED WITH THE LATEST SOFTWARE. THE VEHICLE WAS RETURNED TO ME ON 28 OCTOBER AND THE NEXT DAY THE MALFUNCTION/CHECK ENGINE LIGHT CAME ON AGAIN. I RETURNED TO THE DEALER, AND WAS TOLD IT WAS THE CATALYTIC CONVERTER , WHICH WAS REPLACED WITH MY VEHICLE BEING RETURNED TO ME ON 01 NOVEMBER. ON THURSDAY 10 NOVEMBER, THE MALFUNCTION/CHECK ENGINE LIGHT CAME ON FOR A THIRD TIME. (2) FAILURE AND ITS CONSEQUENCES, AND THE THIRD TIME THE MALFUNCTION/CHECK ENGINE LIGHT CAME ON, I TOOK IT BACK TO THE DEALER ON 11 NOVEMBER. THIS TIME I WAS TOLD IT WAS A TORQUE CONVERTER/ TRANSMISSION ISSUE. THIS TIME, I WAS TOLD THE TORQUE CONVERTER FAILED. THE TRANSMISSION WAS REMOVED AND A BROKEN LOW REVERSE ACCUMULATOR SNAP RING WAS DISCOVERED. THIS REQUIRED AN OVERHAUL OF THE TRANSMISSION AND REPLACEMENT OF ALL SEALS AND CLUTCHES, AND THE REPLACEMENT OF THE SNAP RING. (3) WHAT WAS DONE TO CORRECT THE FAILURE; I.E, PARTS REPAIRED OR REPLACED (AND IF OLD PART IS AVAILABLE) OVERALL IN THE LAST THREE WEEKS, ON MY A 2002 CHRYSLER TOWN AND COUNTRY, THE FOLLOWING HAS BEEN DONE: 1-THE UPSTREAM O2 SENSOR WAS REPLACED, THE ENGINE CONTROLLER WAS UPDATED AND THE ENGINE CONTROLLER WAS UPDATED WITH THE LATEST SOFTWARE. 2- THE CATALYTIC CONVERTER WAS REPLACED. 3- THE TRANSMISSION WAS OVERHAULED AND ALL SEALS AND CLUTCHES WERE REPLACED AND THE REPLACEMENT OF THE SNAP RING. *NM
NHTSA ODI #10143264
Mileage unknown · Nov 14, 2005
Electrical System
THE KEY CYLINDER BROKE. WE JUST BOUGHT THE VAN WITH 28,000 MILES ON IT. AFTER A FEW WEEKS WE HAD A HARD TIME TURNING THE KEY TO GET THE VAN TO START, SOMETIMES IT WOULD TAKE 5 TO 10 MINUTES TO BE ABLE TO TURN THE KEY TO START THE VAN. WE TOOK IT BACK TO THE CHRYSLER DEALERSHIP. THEY HAD TO REPLACE THE INSIDE OF THE IGNITION. TH…
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THE KEY CYLINDER BROKE. WE JUST BOUGHT THE VAN WITH 28,000 MILES ON IT. AFTER A FEW WEEKS WE HAD A HARD TIME TURNING THE KEY TO GET THE VAN TO START, SOMETIMES IT WOULD TAKE 5 TO 10 MINUTES TO BE ABLE TO TURN THE KEY TO START THE VAN. WE TOOK IT BACK TO THE CHRYSLER DEALERSHIP. THEY HAD TO REPLACE THE INSIDE OF THE IGNITION. THEY SAID IT WASN'T A WARRANTY ITEM, SO I HAD TO PAY $191.82. *JB
NHTSA ODI #10142676
57,111 miles · Nov 11, 2005
Fuel System, Gasoline
CHRYSLER TOWN & COUNTRY 2002. AT 20000 MILES RECALLED FOR REPLACEMENT OF GAS TANK CONTROL VALVE SEAL (B25). NOW LEAKING @ GAS TANK ROLLOVER VALVE CAUSING VAN TO FILL WITH GAS FUMES. DEALERSHIP CONSIDERS OUR PROBLEM THOUGH CLEARLY IN A 2002 VEHICLE WITH 57,119 MILES WITH PREVIOUS GAS TANK ISSUES - ONE WOULD CONSIDER PERHAPS A …
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CHRYSLER TOWN & COUNTRY 2002. AT 20000 MILES RECALLED FOR REPLACEMENT OF GAS TANK CONTROL VALVE SEAL (B25). NOW LEAKING @ GAS TANK ROLLOVER VALVE CAUSING VAN TO FILL WITH GAS FUMES. DEALERSHIP CONSIDERS OUR PROBLEM THOUGH CLEARLY IN A 2002 VEHICLE WITH 57,119 MILES WITH PREVIOUS GAS TANK ISSUES - ONE WOULD CONSIDER PERHAPS A MUCH GREATER PROBLEM WITH GAS TANK - CERTAINLY A SERIOUS SAFETY RISK. *NM
NHTSA ODI #10142476
NHTSA investigations
6EA05009 · Headlight Malfunction
Opened Jun 1, 2005 · Closed May 2, 2006
Status: closed (inferred from source dates) · Electrical System; Exterior Lighting:headlights; Exterior Lighting:headlights:switch
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Additional source detail variants (3)
Electrical System
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Exterior Lighting:headlights
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Exterior Lighting:headlights:switch
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
PE05004 · Headlight Malfunction
Opened Feb 2, 2005 · Closed Jun 1, 2005
Status: closed (inferred from source dates) · Electrical System; Exterior Lighting:headlights; Exterior Lighting:headlights:switch
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Additional source detail variants (3)
Electrical System
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Exterior Lighting:headlights
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Exterior Lighting:headlights:switch
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
EA04031 · Power Liftgate Latch
Opened Nov 22, 2004 · Closed Apr 7, 2005
Status: closed (inferred from source dates) · Latches/locks/linkages; Latches/locks/linkages:tailgate:latch
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
Additional source detail variants (2)
Latches/locks/linkages
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
Latches/locks/linkages:tailgate:latch
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
PE04049 · Speaker Fire In The Rear Of The Vehicle
Opened Jul 7, 2004 · Closed Nov 5, 2004
Status: closed (inferred from source dates) · Electrical System:wiring: Rear Compartment/trunk; Equipment:electrical:radio/tape Deck/cd Etc.
ON JULY 7, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION BASED ON CONSUMER COMPLAINTS ALLEGING AN INTERIOR VEHICLE FIRE STARTING IN THE AREA OF THE DRIVER SIDE REAR SPEAKER.DAIMLERCHRYSLER CORPORATION (DCC) INFORMED ODI THAT CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DRIP ONTO THE RADIO AND INTO VENT HOLES ON TOP OF THE RADIO.THIS CAN RESULT IN A SHORT CIRCUIT SENDING DIRECT CURRENT TO THE REAR SPEAKERS AND CAUSE A SPEAKER FIRE.THE CONDITION IS PRESENT ONLY ON SUBJECT VEHICLES EQUIPPED WITH THE BASE RADIO.SUBJECT VEHICLES WITH OTHER OPTION RADIOS CONTAIN CIRCUIT PROTECTION THAT PREVENTS SENDING DIRECT CURRENT TO THE SPEAKERS AND ARE NOT AFFECTED.ALL NINE COMPLAINTS PERTAIN TO VEHICLES WITH THE BASE RADIO.BY LETTER DATED NOVEMBER 1, 2004, DCC NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA# 04V531) COVERING MODEL YEAR 2001-2002 DODGE CARAVAN, GRAND CARAVAN, CHRYSLER VOYAGER, AND TOWN & COUNTRY MODELS WITH BASE RADIO ONLY (EST. 238,000 VEHICLES).DCC DEALERS WILL INSTALL A PROTECTIVE TAPE TO THE TOP OF THE RADIO ASSEMBLY TO PREVENT WATER INTRUSION.THE ACTION TAKEN BY DCC IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
Additional source detail variants (2)
Electrical System:wiring: Rear Compartment/trunk
ON JULY 7, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION BASED ON CONSUMER COMPLAINTS ALLEGING AN INTERIOR VEHICLE FIRE STARTING IN THE AREA OF THE DRIVER SIDE REAR SPEAKER.DAIMLERCHRYSLER CORPORATION (DCC) INFORMED ODI THAT CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DRIP ONTO THE RADIO AND INTO VENT HOLES ON TOP OF THE RADIO.THIS CAN RESULT IN A SHORT CIRCUIT SENDING DIRECT CURRENT TO THE REAR SPEAKERS AND CAUSE A SPEAKER FIRE.THE CONDITION IS PRESENT ONLY ON SUBJECT VEHICLES EQUIPPED WITH THE BASE RADIO.SUBJECT VEHICLES WITH OTHER OPTION RADIOS CONTAIN CIRCUIT PROTECTION THAT PREVENTS SENDING DIRECT CURRENT TO THE SPEAKERS AND ARE NOT AFFECTED.ALL NINE COMPLAINTS PERTAIN TO VEHICLES WITH THE BASE RADIO.BY LETTER DATED NOVEMBER 1, 2004, DCC NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA# 04V531) COVERING MODEL YEAR 2001-2002 DODGE CARAVAN, GRAND CARAVAN, CHRYSLER VOYAGER, AND TOWN & COUNTRY MODELS WITH BASE RADIO ONLY (EST. 238,000 VEHICLES).DCC DEALERS WILL INSTALL A PROTECTIVE TAPE TO THE TOP OF THE RADIO ASSEMBLY TO PREVENT WATER INTRUSION.THE ACTION TAKEN BY DCC IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
Equipment:electrical:radio/tape Deck/cd Etc.
ON JULY 7, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION BASED ON CONSUMER COMPLAINTS ALLEGING AN INTERIOR VEHICLE FIRE STARTING IN THE AREA OF THE DRIVER SIDE REAR SPEAKER.DAIMLERCHRYSLER CORPORATION (DCC) INFORMED ODI THAT CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DRIP ONTO THE RADIO AND INTO VENT HOLES ON TOP OF THE RADIO.THIS CAN RESULT IN A SHORT CIRCUIT SENDING DIRECT CURRENT TO THE REAR SPEAKERS AND CAUSE A SPEAKER FIRE.THE CONDITION IS PRESENT ONLY ON SUBJECT VEHICLES EQUIPPED WITH THE BASE RADIO.SUBJECT VEHICLES WITH OTHER OPTION RADIOS CONTAIN CIRCUIT PROTECTION THAT PREVENTS SENDING DIRECT CURRENT TO THE SPEAKERS AND ARE NOT AFFECTED.ALL NINE COMPLAINTS PERTAIN TO VEHICLES WITH THE BASE RADIO.BY LETTER DATED NOVEMBER 1, 2004, DCC NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA# 04V531) COVERING MODEL YEAR 2001-2002 DODGE CARAVAN, GRAND CARAVAN, CHRYSLER VOYAGER, AND TOWN & COUNTRY MODELS WITH BASE RADIO ONLY (EST. 238,000 VEHICLES).DCC DEALERS WILL INSTALL A PROTECTIVE TAPE TO THE TOP OF THE RADIO ASSEMBLY TO PREVENT WATER INTRUSION.THE ACTION TAKEN BY DCC IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
PE03012 · Power Steering Hose Failure
Opened Apr 9, 2003 · Closed May 29, 2003
Status: closed (inferred from source dates) · Steering:hydraulic Power Assist System; Steering:hydraulic Power Assist:hose, Piping, And Connections; Steering:hydraulic Power Assist:power Steering Fluid; Steering:hydraulic Power Assist:pump; Steering:linkages:drag:power Assist System
PLEASE SEE ATTACHED REPORT.
Additional source detail variants (5)
Steering:hydraulic Power Assist:hose, Piping, And Connections
PLEASE SEE ATTACHED REPORT.
Steering:hydraulic Power Assist:power Steering Fluid
PLEASE SEE ATTACHED REPORT.
Steering:hydraulic Power Assist:pump
PLEASE SEE ATTACHED REPORT.
Steering:hydraulic Power Assist System
PLEASE SEE ATTACHED REPORT.
Steering:linkages:drag:power Assist System
PLEASE SEE ATTACHED REPORT.
PE02068 · Fuel Tank Leak
Opened Sep 24, 2002 · Closed Oct 9, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
No summary supplied.
Illustration