NHTSA owner reports · September 18, 2026 snapshot.
Equipment complaints
19 reportsClear category filter85,000 miles · Apr 18, 2012
EquipmentFire
DRIVING VEHICLE AT APPROPRIATE HIGHWAY SPEED WHEN NOTICED WHAT APPEARED TO BE A DECREASE IN POWER AND SMELL OF SOMETHING BURNING. WAS RUNNING AIR CONDITIONER AT THE TIME THE EVENT TOOK PLACE. STOPPED VEHICLE, FOUND LARGE PLUMES OF WHITE/GRAY SMOKE COMING FROM FRONT OF ENGINE BAY. ALLOWED ENGINE TO VENTILATE AND COOL, RESTARTE…
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DRIVING VEHICLE AT APPROPRIATE HIGHWAY SPEED WHEN NOTICED WHAT APPEARED TO BE A DECREASE IN POWER AND SMELL OF SOMETHING BURNING. WAS RUNNING AIR CONDITIONER AT THE TIME THE EVENT TOOK PLACE. STOPPED VEHICLE, FOUND LARGE PLUMES OF WHITE/GRAY SMOKE COMING FROM FRONT OF ENGINE BAY. ALLOWED ENGINE TO VENTILATE AND COOL, RESTARTED VEHICLE, BUT WITH HVAC SYSTEM OFF TO PREVENT FUMES FROM ENTERING CABIN. DROVE SHORT DISTANCE HOME AND NOTIFIED LOCAL MECHANIC OF PROBLEM. WAS INFORMED BY MECHANIC THAT THIS VEHICLE WAS SUBJECT TO A/C COMPRESSOR ISSUES, AND WAS A KNOWN DEFECT OF THIS PARTICULAR VEHICLE. NEVER RECEIVED A RECALL NOTICE OR OFFER BY MANUFACTURER TO HAVE KNOWN DEFECT CORRECTED. COST TO REPAIR VEHICLE WAS OVER $1400. *JS
NHTSA ODI #10455624
Mileage unknown · Dec 15, 2007
Engine And Engine CoolingEquipmentSteering
THERE WAS A RECALL FOR CHRYSLER POWER STEERING HOSES AND MINE WAS FIXED TWO YEARS AGO & THEY REFUSE TO FIX IT AGAIN SAYING WEAR & TEAR. ALSO, THEY PUT OUT A NOTICE (BUT NOT TO OWNERS) THAT THE OIL PLATE ON THESE VEHICLES ARE LEAKING & THERE IS NO RECALL FOR THAT PROBLEM WHICH I'VE ALREADY CONSULTED 50 PEOPLE WITH THE SAME VAN A…
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THERE WAS A RECALL FOR CHRYSLER POWER STEERING HOSES AND MINE WAS FIXED TWO YEARS AGO & THEY REFUSE TO FIX IT AGAIN SAYING WEAR & TEAR. ALSO, THEY PUT OUT A NOTICE (BUT NOT TO OWNERS) THAT THE OIL PLATE ON THESE VEHICLES ARE LEAKING & THERE IS NO RECALL FOR THAT PROBLEM WHICH I'VE ALREADY CONSULTED 50 PEOPLE WITH THE SAME VAN AND SAME PROBLEM. *TR
NHTSA ODI #10211993
Mileage unknown · Nov 6, 2007
Electrical SystemEquipment
THE VAN WAS PURCHASED IN MARCH AND AROUND JULY THE MIDDLE SECTION OF THE FRONT WHERE THE AC UNIT, RADIO, CONTROLS, ETC ARE LOCATED BEGAN TO STOP WORKING PROPERLY. THE AC WILL NOT CUT OFF, INSTEAD THE AIR PRESSURE INCREASES AND DOESN'T STOP. THIS HAS AFFECTED MY BACK UNIT AND THE HEAT WILL NOT WORK, WHICH MAKES IT HARD TO BEAR WI…
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THE VAN WAS PURCHASED IN MARCH AND AROUND JULY THE MIDDLE SECTION OF THE FRONT WHERE THE AC UNIT, RADIO, CONTROLS, ETC ARE LOCATED BEGAN TO STOP WORKING PROPERLY. THE AC WILL NOT CUT OFF, INSTEAD THE AIR PRESSURE INCREASES AND DOESN'T STOP. THIS HAS AFFECTED MY BACK UNIT AND THE HEAT WILL NOT WORK, WHICH MAKES IT HARD TO BEAR WITH SMALL CHILDREN. RECENTLY, THE CD CHANGER HAS BEEN MESSING UP AND NOT EJECTING CD'S OR CHANGING. NOTHING HAS BEEN REPAIRED, BECAUSE IT WILL COST A LOT, ACCORDING TO THE DEALER, TO LOCATE THE PROBLEM. *TR
NHTSA ODI #10208078
Mileage unknown · Nov 28, 2006
Engine And Engine CoolingEquipment
A/C COMPRESSOR FAILURE - WE WERE ON THE ROAD FOR ABOUT 1/2 AN HOUR EN ROUTE FROM TALLAHASSEE TO ORLANDO ON THANKSGIVING DAY, 2006. AS WE EXITED ONTO HWY. 19, WE NOTICED SMOKE COMING FROM THE HOOD OF THE CAR. (LATER, IT WAS APPARENT THAT A BELT ON THE A/C SYSTEM BURNED AS THE COMPRESSOR LOCKED UP.) THIS WAS AT LEAST THE 6TH A/…
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A/C COMPRESSOR FAILURE - WE WERE ON THE ROAD FOR ABOUT 1/2 AN HOUR EN ROUTE FROM TALLAHASSEE TO ORLANDO ON THANKSGIVING DAY, 2006. AS WE EXITED ONTO HWY. 19, WE NOTICED SMOKE COMING FROM THE HOOD OF THE CAR. (LATER, IT WAS APPARENT THAT A BELT ON THE A/C SYSTEM BURNED AS THE COMPRESSOR LOCKED UP.) THIS WAS AT LEAST THE 6TH A/C SYSTEM FAILURE. WE HAD RECURRING LEAKS THAT WERE "FIXED" AND RECHARGED NUMEROUS TIMES, STARTING AT A MACON DEALERSHIP OFF I-75 IN SUMMER 2003 TO A REPLACEMENT OF THE REAR A/C UNIT IN SUMMER 2006. LAST WEEK'S COMPRESSOR FAILURE WAS THE LATEST IN THIS LONG SERIES OF PROBLEMS WITH THE A/C, BUT CLEARLY THE MOST SERIOUS AS IT RESULTED IN CONSIDERABLE SMOKE AND AT LEAST THE POTENTIAL FOR ADDITIONAL DAMAGE AND DANGER. *NM
NHTSA ODI #10174600
Mileage unknown · Sep 28, 2006
Equipment
CONSUMER COMPLAINT CONCERNING 2002 TOWN AND COUNTRY FAULTY A/C COMPRESSOR. *TS THE CONSUMER LEARNED THAT THE WARRANTY HAD BEEN EXTENDED BY CHRYSLER. WHEN THE CONSUMER CALLED TO CONFIRM, HER CLAIM WAS DENIED BECAUSE THE WORK WAS DONE AT AN INDEPENDENT REPAIR SHOP. THE CONSUMER TRIED TO EXPLAIN THAT SHE DIDN'T RECEIVE ANY TYPE O…
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CONSUMER COMPLAINT CONCERNING 2002 TOWN AND COUNTRY FAULTY A/C COMPRESSOR. *TS THE CONSUMER LEARNED THAT THE WARRANTY HAD BEEN EXTENDED BY CHRYSLER. WHEN THE CONSUMER CALLED TO CONFIRM, HER CLAIM WAS DENIED BECAUSE THE WORK WAS DONE AT AN INDEPENDENT REPAIR SHOP. THE CONSUMER TRIED TO EXPLAIN THAT SHE DIDN'T RECEIVE ANY TYPE OF LETTER AND THAT SOMEONE HAD ACTUALLY TOLD HER. *JB
NHTSA ODI #10170158
65,571 miles · Aug 24, 2006
Equipment
THE A/C UNIT FAILED POLLUTING THE ENTIRE SYSTEM WITH METAL PIECES. CHRYSLER REPLACED THE UNIT UNDER WARRANTY, AS WELL, CLEANED OUT PORTIONS OF THE SYSTEM. A FEW DAYS WE NOTICED THAT THE REAR AC WAS NOT PUSHING OUT COLD AIR, ONLY THE FRONT AC. CHRYSLER STATED A VALVE HAD FAILED DUE TO THE FLUSHING OF THE SYSTEM, WE ARGUED OVER CO…
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THE A/C UNIT FAILED POLLUTING THE ENTIRE SYSTEM WITH METAL PIECES. CHRYSLER REPLACED THE UNIT UNDER WARRANTY, AS WELL, CLEANED OUT PORTIONS OF THE SYSTEM. A FEW DAYS WE NOTICED THAT THE REAR AC WAS NOT PUSHING OUT COLD AIR, ONLY THE FRONT AC. CHRYSLER STATED A VALVE HAD FAILED DUE TO THE FLUSHING OF THE SYSTEM, WE ARGUED OVER COSTS, AGREED TO SPLIT THE COST, TOTAL TO ME, $140. A WEEK LATER, THE A/C UNIT AGAIN FAILED POLLUTING THE COMPLETE SYSTEM. THIS TIME CHRYSLER REPLACED THE A/C UNIT BUT REFUSED TO HOOK IT UP TO THE COMPLETE SYSTEM (FRONT/REAR EVAPORATORS) UNTIL THE ENTIRE SYSTEM WAS REPLACED, TELLING US WE NEED TO PAY $2300 TO COVER THE COSTS. AS IT STANDS NOW, WE HAVE A BUSTED AC SYSTEM, IT COST ME $140 FOR REPAIRS WHICH DID NOTHING, WE'VE HAD THE PAIN OF TAKING THE VAN TO THE DEALER THREE TIMES NOW, AND CHRYSLER WILL NOT HOOK UP THE AC UNIT UNTIL WE PAY $2300 TO REPLACE PARTS THEIR FAULTY AC UNIT CORRUPTED. *JB
NHTSA ODI #10166488
Mileage unknown · Jul 5, 2006
Equipment
AS I WAS DRIVING MY 2002 TOWN & COUNTRY, I TURNED THE AIR CONDITIONER ON. THE CAR BEGAN TO SMOKE AND STALLED OUT. I HAVE HAD THE AIR CONDITIONER REPLACED 2 TIMES. THE VAN NO LONGER STALLS AND SMOKES, BUT WHEN THE A/C IS TURNED ON, THERE IS A LOUD NOISE AND THE CAR JERKS. *NM
NHTSA ODI #10161428
56,000 miles · Jun 21, 2006
Equipment
DT*: THE CONTACT STATED THERE WAS A FAULTY REAR SHOCK ABSORBER TIE DOWN BRACKET ON THE VEHICLE. THIS PART IS AN ADD ON FOR PERSONS WITH DISABILITIES. THE EQUIPMENT FAILURE OCCURRED TWICE. THE TIE DOWN FAILED COULD HAVE CAUSED AN ACCIDENT. THE FIRST OCCURRENCE WAS IN A PARKING LOT AND THE SECOND WAS ON A ROADWAY. THE DEFECTIVE…
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DT*: THE CONTACT STATED THERE WAS A FAULTY REAR SHOCK ABSORBER TIE DOWN BRACKET ON THE VEHICLE. THIS PART IS AN ADD ON FOR PERSONS WITH DISABILITIES. THE EQUIPMENT FAILURE OCCURRED TWICE. THE TIE DOWN FAILED COULD HAVE CAUSED AN ACCIDENT. THE FIRST OCCURRENCE WAS IN A PARKING LOT AND THE SECOND WAS ON A ROADWAY. THE DEFECTIVE EQUIPMENT HAS BEEN REPAIRED WHICH WAS TO REVAMP THE MODIFICATION, BUT THE CONTACT EXPRESSED CONCERNS THAT THE PARTS SHOULD BE REMODELED. THE RECOMMENDATION WAS FOR THE PART TO BE PLACED ON THE TOP OR REAR SIDE OF THE AXLE NOT ON THE BOTTOM.
NHTSA ODI #10160378
Mileage unknown · Nov 23, 2005
EquipmentFuel System, Gasoline
THE CAR IS 3 YEARS OLD AND WE HAVE HAD SIGNIFICANT REPAIRS. THE AIR CONDITIONING CONDENSER FAILED AT 56,000 MILES. THIS YEAR WE REPEATEDLY HAD TO TAKE THE VAN IN FOR THE ENGINE LIGHT. THE LIGHT WILL COME ON FOR A FEW DAYS AND GO OFF WITHOUT INTERVENTION. AT FIRST WE WERE TOLD THERE WAS NO ISSUE. WE BROUGHT IT IN AGAIN AND W…
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THE CAR IS 3 YEARS OLD AND WE HAVE HAD SIGNIFICANT REPAIRS. THE AIR CONDITIONING CONDENSER FAILED AT 56,000 MILES. THIS YEAR WE REPEATEDLY HAD TO TAKE THE VAN IN FOR THE ENGINE LIGHT. THE LIGHT WILL COME ON FOR A FEW DAYS AND GO OFF WITHOUT INTERVENTION. AT FIRST WE WERE TOLD THERE WAS NO ISSUE. WE BROUGHT IT IN AGAIN AND WERE TOLD THE FUEL PUMP WAS LEAKING AND THE #5 CYLINDER WAS MISFIRING. NOT A WEEK LATER AFTER THE REPAIRS, THE ENGINE LIGHT CAME ON AGAIN. THIS TIME, WE WERE TOLD THAT ONE OF THE FUEL INJECTORS WAS MALFUNCTIONING. THIS IS THE WORST SERVICE RECORD I HAVE EVER EXPERIENCED. *JB
NHTSA ODI #10143561
50,000 miles · Jun 15, 2005
Equipment
THE AIR CONDITIONER NO LONGER WORKS. IT WENT OUT AT LESS THAN 50 THOUSAND MILES. SMOKE CAME THROUGH THE VENTS INTO THE CABIN. THERE WAS AN ELECTRICAL SMELL AND LOUD NOISES. I NO LONGER USE THE A/C AND CONSEQUENTLY DON'T DRIVE THE VEHICLE UNLESS I HAVE TO. HOW CAN AN A/C GO OUT AT LESS THAN 50 THOUSAND MILES? I STILL CONSIDER THE…
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THE AIR CONDITIONER NO LONGER WORKS. IT WENT OUT AT LESS THAN 50 THOUSAND MILES. SMOKE CAME THROUGH THE VENTS INTO THE CABIN. THERE WAS AN ELECTRICAL SMELL AND LOUD NOISES. I NO LONGER USE THE A/C AND CONSEQUENTLY DON'T DRIVE THE VEHICLE UNLESS I HAVE TO. HOW CAN AN A/C GO OUT AT LESS THAN 50 THOUSAND MILES? I STILL CONSIDER THE VEHICLE NEW!
NHTSA ODI #10125371
NHTSA investigations
6EA05009 · Headlight Malfunction
Opened Jun 1, 2005 · Closed May 2, 2006
Status: closed (inferred from source dates) · Electrical System; Exterior Lighting:headlights; Exterior Lighting:headlights:switch
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Additional source detail variants (3)
Electrical System
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Exterior Lighting:headlights
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Exterior Lighting:headlights:switch
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
PE05004 · Headlight Malfunction
Opened Feb 2, 2005 · Closed Jun 1, 2005
Status: closed (inferred from source dates) · Electrical System; Exterior Lighting:headlights; Exterior Lighting:headlights:switch
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Additional source detail variants (3)
Electrical System
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Exterior Lighting:headlights
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Exterior Lighting:headlights:switch
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
EA04031 · Power Liftgate Latch
Opened Nov 22, 2004 · Closed Apr 7, 2005
Status: closed (inferred from source dates) · Latches/locks/linkages; Latches/locks/linkages:tailgate:latch
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
Additional source detail variants (2)
Latches/locks/linkages
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
Latches/locks/linkages:tailgate:latch
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
PE04049 · Speaker Fire In The Rear Of The Vehicle
Opened Jul 7, 2004 · Closed Nov 5, 2004
Status: closed (inferred from source dates) · Electrical System:wiring: Rear Compartment/trunk; Equipment:electrical:radio/tape Deck/cd Etc.
ON JULY 7, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION BASED ON CONSUMER COMPLAINTS ALLEGING AN INTERIOR VEHICLE FIRE STARTING IN THE AREA OF THE DRIVER SIDE REAR SPEAKER.DAIMLERCHRYSLER CORPORATION (DCC) INFORMED ODI THAT CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DRIP ONTO THE RADIO AND INTO VENT HOLES ON TOP OF THE RADIO.THIS CAN RESULT IN A SHORT CIRCUIT SENDING DIRECT CURRENT TO THE REAR SPEAKERS AND CAUSE A SPEAKER FIRE.THE CONDITION IS PRESENT ONLY ON SUBJECT VEHICLES EQUIPPED WITH THE BASE RADIO.SUBJECT VEHICLES WITH OTHER OPTION RADIOS CONTAIN CIRCUIT PROTECTION THAT PREVENTS SENDING DIRECT CURRENT TO THE SPEAKERS AND ARE NOT AFFECTED.ALL NINE COMPLAINTS PERTAIN TO VEHICLES WITH THE BASE RADIO.BY LETTER DATED NOVEMBER 1, 2004, DCC NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA# 04V531) COVERING MODEL YEAR 2001-2002 DODGE CARAVAN, GRAND CARAVAN, CHRYSLER VOYAGER, AND TOWN & COUNTRY MODELS WITH BASE RADIO ONLY (EST. 238,000 VEHICLES).DCC DEALERS WILL INSTALL A PROTECTIVE TAPE TO THE TOP OF THE RADIO ASSEMBLY TO PREVENT WATER INTRUSION.THE ACTION TAKEN BY DCC IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
Additional source detail variants (2)
Electrical System:wiring: Rear Compartment/trunk
ON JULY 7, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION BASED ON CONSUMER COMPLAINTS ALLEGING AN INTERIOR VEHICLE FIRE STARTING IN THE AREA OF THE DRIVER SIDE REAR SPEAKER.DAIMLERCHRYSLER CORPORATION (DCC) INFORMED ODI THAT CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DRIP ONTO THE RADIO AND INTO VENT HOLES ON TOP OF THE RADIO.THIS CAN RESULT IN A SHORT CIRCUIT SENDING DIRECT CURRENT TO THE REAR SPEAKERS AND CAUSE A SPEAKER FIRE.THE CONDITION IS PRESENT ONLY ON SUBJECT VEHICLES EQUIPPED WITH THE BASE RADIO.SUBJECT VEHICLES WITH OTHER OPTION RADIOS CONTAIN CIRCUIT PROTECTION THAT PREVENTS SENDING DIRECT CURRENT TO THE SPEAKERS AND ARE NOT AFFECTED.ALL NINE COMPLAINTS PERTAIN TO VEHICLES WITH THE BASE RADIO.BY LETTER DATED NOVEMBER 1, 2004, DCC NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA# 04V531) COVERING MODEL YEAR 2001-2002 DODGE CARAVAN, GRAND CARAVAN, CHRYSLER VOYAGER, AND TOWN & COUNTRY MODELS WITH BASE RADIO ONLY (EST. 238,000 VEHICLES).DCC DEALERS WILL INSTALL A PROTECTIVE TAPE TO THE TOP OF THE RADIO ASSEMBLY TO PREVENT WATER INTRUSION.THE ACTION TAKEN BY DCC IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
Equipment:electrical:radio/tape Deck/cd Etc.
ON JULY 7, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION BASED ON CONSUMER COMPLAINTS ALLEGING AN INTERIOR VEHICLE FIRE STARTING IN THE AREA OF THE DRIVER SIDE REAR SPEAKER.DAIMLERCHRYSLER CORPORATION (DCC) INFORMED ODI THAT CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DRIP ONTO THE RADIO AND INTO VENT HOLES ON TOP OF THE RADIO.THIS CAN RESULT IN A SHORT CIRCUIT SENDING DIRECT CURRENT TO THE REAR SPEAKERS AND CAUSE A SPEAKER FIRE.THE CONDITION IS PRESENT ONLY ON SUBJECT VEHICLES EQUIPPED WITH THE BASE RADIO.SUBJECT VEHICLES WITH OTHER OPTION RADIOS CONTAIN CIRCUIT PROTECTION THAT PREVENTS SENDING DIRECT CURRENT TO THE SPEAKERS AND ARE NOT AFFECTED.ALL NINE COMPLAINTS PERTAIN TO VEHICLES WITH THE BASE RADIO.BY LETTER DATED NOVEMBER 1, 2004, DCC NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA# 04V531) COVERING MODEL YEAR 2001-2002 DODGE CARAVAN, GRAND CARAVAN, CHRYSLER VOYAGER, AND TOWN & COUNTRY MODELS WITH BASE RADIO ONLY (EST. 238,000 VEHICLES).DCC DEALERS WILL INSTALL A PROTECTIVE TAPE TO THE TOP OF THE RADIO ASSEMBLY TO PREVENT WATER INTRUSION.THE ACTION TAKEN BY DCC IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
PE03012 · Power Steering Hose Failure
Opened Apr 9, 2003 · Closed May 29, 2003
Status: closed (inferred from source dates) · Steering:hydraulic Power Assist System; Steering:hydraulic Power Assist:hose, Piping, And Connections; Steering:hydraulic Power Assist:power Steering Fluid; Steering:hydraulic Power Assist:pump; Steering:linkages:drag:power Assist System
PLEASE SEE ATTACHED REPORT.
Additional source detail variants (5)
Steering:hydraulic Power Assist:hose, Piping, And Connections
PLEASE SEE ATTACHED REPORT.
Steering:hydraulic Power Assist:power Steering Fluid
PLEASE SEE ATTACHED REPORT.
Steering:hydraulic Power Assist:pump
PLEASE SEE ATTACHED REPORT.
Steering:hydraulic Power Assist System
PLEASE SEE ATTACHED REPORT.
Steering:linkages:drag:power Assist System
PLEASE SEE ATTACHED REPORT.
PE02068 · Fuel Tank Leak
Opened Sep 24, 2002 · Closed Oct 9, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
No summary supplied.
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