NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
404 reports58,500 miles · Jul 21, 2008
Air Bags
AIR BAG WARNING LIGHT BEGAN TO LIGHT (INTERMITTENTLY) AT APPROX 58,500 MILES FOR NO APPARENT REASON. PROGRESSIVELY BECAME MORE FREQUENT, AND WOULD REMAIN LIT FOR LONG PERIODS OF TIME / MILES. THE FEW TIMES THE WARNING LIGHT WOULD CEASE, I WAS ABLE TO TRIGGER THE ERROR BY WIGGLING THE STEERING WHEEL LEFT AND RIGHT SEVERAL TIMES. …
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AIR BAG WARNING LIGHT BEGAN TO LIGHT (INTERMITTENTLY) AT APPROX 58,500 MILES FOR NO APPARENT REASON. PROGRESSIVELY BECAME MORE FREQUENT, AND WOULD REMAIN LIT FOR LONG PERIODS OF TIME / MILES. THE FEW TIMES THE WARNING LIGHT WOULD CEASE, I WAS ABLE TO TRIGGER THE ERROR BY WIGGLING THE STEERING WHEEL LEFT AND RIGHT SEVERAL TIMES. SUSPECTED THE 'CLOCK SPRING' CABLE IN STEERING COLUMN, SINCE THE PROBLEM SOUNDED VERY SIMILAR TO RECALL 04V480000 (WHICH COVERS 1998-2000 TOWN & COUNTRY MINIVANS). BECAME CONCERNED WHEN I FOUND OUT THAT AIR BAGS WOULD LIKELY NOT DEPLOY IF THE WARNING LIGHT WAS LIT DURING AN ACCIDENT. REQUESTED DEALER INSPECT AND ADVISE. I ALSO POINTED OUT THE EARLIER RECALL ON 1998-2000 MODELS. DEALER INDICATED A $100 DIAGNOSTIC CHARGE WOULD BE BILLED TO ME. I SPOKE TO CHRYSLER CUSTOMER SERVICE ON 21-JULY 2008 WHO INDICATED NO RECALL WAS IN EFFECT FOR 2002 T & C'S, AND I WOULD HAVE TO PAY FOR THE REPAIR. CUSTOMER SERVICE INDICATED I MIGHT GET REIMBURSED IF A RECALL WAS EVER ORDERED. END RESULT: DEALER TECHNICIAN DETERMINED THE 'CLOCK SPRING' WITHIN THE STEERING COLUMN WAS INDEED FAULTY AND SO I PAID THE DEALER $244.41 TO REPLACE THE 'CLOCK SPRING'. AIR BAG LAMP NOW ONLY LIGHTS DURING THE TEST PHASE / INITIAL START-UP AND QUICKLY GOES OUT (AS IT SHOULD). PLEASE NOTE: IN CONTRAST TO EARLIER REPORTS OF 'CLOCK SPRING' FAILURE / DEFECT, I DID NOT HAVE ANY CONCURRENT PROBLEM WITH THE CRUISE CONTROL OR HORN WITHIN THE STEERING WHEEL. THESE WORKED FINE BEFORE AND AFTER REPAIR. *TR
NHTSA ODI #10235225
97,000 miles · Jul 9, 2008
Power Train
TRANSMISSION ISSUES SINCE WE BOUGHT IT. LAST ISSUE CURRENTLY HAS NOT BEEN RESOLVED. *TR
NHTSA ODI #10233667
68,000 miles · Jul 3, 2008
Power Train
I BOUGHT A CHRYSLER TOWN AND COUNTRY AND THE TRANSMISSION SHIFTS HARD INTO 2ND GEAR. AFTER THE 4TH TIME TO THE DEALER AND TRANSMISSION SPECIALIST THE TRANSMISSION SPECIALIST FINALLY TOOK THE VAN TO AUTO WEST DODGE. AUTO WEST DODGE SAID THEY HAVE A HISTORY ON THE VEHICLE FROM THE PREVIOUS OWNER AND AS OF NOW THERE IS NO FIX FOR…
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I BOUGHT A CHRYSLER TOWN AND COUNTRY AND THE TRANSMISSION SHIFTS HARD INTO 2ND GEAR. AFTER THE 4TH TIME TO THE DEALER AND TRANSMISSION SPECIALIST THE TRANSMISSION SPECIALIST FINALLY TOOK THE VAN TO AUTO WEST DODGE. AUTO WEST DODGE SAID THEY HAVE A HISTORY ON THE VEHICLE FROM THE PREVIOUS OWNER AND AS OF NOW THERE IS NO FIX FOR THE TRANSMISSION, BECAUSE IT IS A COMPUTER PROBLEM NOT A MECHANICAL PROBLEM. I STILL HAVE THE PROBLEM AND THEY SAY I AM GOING TO HAVE TO WAIT FOR A FIX. THE SHIFTING OCCURS EVERY TIME I DRIVE THE CAR. THE TRANSMISSION SPECIALIST HAS REBUILD THE TRANSMISSION, BUT CAN NOT FIX THE COMPUTER AND AUTO WEST DODGE SAID THEY CAN NOT FIX THE COMPUTER AT THIS TIME EITHER. *TR
NHTSA ODI #10233150
28,000 miles · Jun 27, 2008
Structure
MY NEW TOWN AND COUNTRY (2002) HAS BEEN RUSTING SINCE DAY ONE. IT WAS FINALLY PAINTED SLIGHTLY UNDER WARRANTY AT 28,000M ON TAILGATE WHERE IT WAS BUBBLING. I CONTINUED TO COMPLAIN BUT IT FELL ON DEAF EARS. THE INSIDE OF THE DOORS WERE PHOTOGRAPHED BUT NOTHING DONE. THE UNDERCARRIAGE IS COMPLETELY RUSTED. IT HAS HOLES IN THE BODY…
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MY NEW TOWN AND COUNTRY (2002) HAS BEEN RUSTING SINCE DAY ONE. IT WAS FINALLY PAINTED SLIGHTLY UNDER WARRANTY AT 28,000M ON TAILGATE WHERE IT WAS BUBBLING. I CONTINUED TO COMPLAIN BUT IT FELL ON DEAF EARS. THE INSIDE OF THE DOORS WERE PHOTOGRAPHED BUT NOTHING DONE. THE UNDERCARRIAGE IS COMPLETELY RUSTED. IT HAS HOLES IN THE BODY ALL AROUND AND BUBBLING IS SEEN EVERYWHERE. IT SHOULD NOT BE DOING THIS PER LOCAL BODY SHOPS AND EVEN DEALER BUT NO ONE WILL DO ANYTHING. I AM FURIOUS. CHRYSLER ONLY THANKED ME FOR MY COMMENTS. HAS 68,000 ON IT NOW AND HAS BEEN CARED FOR. HAS NO RESALE VALUE DUE TO ITS CONDITION AND THE OTHER ISSUES YET PAID A MINT.
NHTSA ODI #10232557
60,000 miles · Jun 27, 2008
Unknown Or Other
THE POWER WINDOW MOTORS ON BOTH FRONT DOORS AND LIFT MECHANISMS WENT BAD WITHIN A MONTH OF EACH OTHER. RESULTED IN A 500 REPAIR. ONLY A FEW WEEKS LATER THE GENUINE CHRYSLER PARTS WENT BAD ON ONE OF THE WINDOWS AND HAD TO BE REPLACED AGAIN RESULTING IN FREE REPAIR BUT HAVING TO DEAL WITH IT AGAIN WAS RIDICULOUS. LEMON
NHTSA ODI #10232556
Mileage unknown · Jun 27, 2008
Steering
MY TOWN AND COUNTRY HAS BEEN A LEMON FROM DAY ONE. IT HAS HAD A NUMBER OF STEERING PROBLEMS( IS NOW UNDRIVABLE AS IT IS LEAKING AND HEAT SHIELD IS DOWN) DEALER CLAIMS NO RECALL. IT HAS BEEN RUSTING SINCE BEFORE 30,000MILES. IT NOW HAS HOLES IN IT AND UNDERCARRIAGE RUSTED OUT. CHRYSLER HAS DONE NOTHING FOR ME. POWER WINDOW MECHAN…
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MY TOWN AND COUNTRY HAS BEEN A LEMON FROM DAY ONE. IT HAS HAD A NUMBER OF STEERING PROBLEMS( IS NOW UNDRIVABLE AS IT IS LEAKING AND HEAT SHIELD IS DOWN) DEALER CLAIMS NO RECALL. IT HAS BEEN RUSTING SINCE BEFORE 30,000MILES. IT NOW HAS HOLES IN IT AND UNDERCARRIAGE RUSTED OUT. CHRYSLER HAS DONE NOTHING FOR ME. POWER WINDOW MECHANISMS/MOTORS WERE INOPERATIONAL A YEAR AGO-AT THE SAME TIME. IT SHAKES. I AM AFRAID TO DRIVE IT. PAID PLENTY. HAS 68,000M.
NHTSA ODI #10232554
85,000 miles · Jun 3, 2008
Engine And Engine Cooling
TL*THE CONTACT OWNS A 2002 CHRYSLER TOWN AND COUNTRY. WHENEVER THE CONTACT ATTEMPTS TO START THE VEHICLE, IT WILL REMAIN RUNNING FOR A VERY SHORT TIME BEFORE SHUTTING OFF. THE CONTACT HAS TO TURN THE VEHICLE ON AND OFF THREE TIMES BEFORE IT WILL COMPLETELY STOP WORKING. THE CONTACT DID NOT NOTICE ANY DIFFERENCES IN THE VEHICL…
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TL*THE CONTACT OWNS A 2002 CHRYSLER TOWN AND COUNTRY. WHENEVER THE CONTACT ATTEMPTS TO START THE VEHICLE, IT WILL REMAIN RUNNING FOR A VERY SHORT TIME BEFORE SHUTTING OFF. THE CONTACT HAS TO TURN THE VEHICLE ON AND OFF THREE TIMES BEFORE IT WILL COMPLETELY STOP WORKING. THE CONTACT DID NOT NOTICE ANY DIFFERENCES IN THE VEHICLE PRIOR TO THE FAILURE, WHICH OCCURS ONCE EVERY THREE DAYS. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 85,000.
NHTSA ODI #10229710
32,500 miles · May 26, 2008
Electrical System
IGNITION LOCK GETS STUCK, CAN NOT START THE VAN. ON TWO SEPARATE OCCASSIONS GOT STRANDED WITH AN INFANT IN THE CAR, WAS NOT ABLE TO GET THE VAN STARTED BECAUSE OF AN IGNITION LOCK NOT WORKING PROPERLY. *TR
NHTSA ODI #10228924
38,000 miles · Apr 29, 2008
Steering
ON MY 2002 CHRYSLER TOWN & COUNTRY WITH 38,000 MILES, THE RACK AND PINION BEGAN LEAKING IN OCT 2007. THE INTERNAL 'FALLING APART' OF THE RACK CAUSED A CLOG OF THE STEERING PUMPS SCREEN FILTER WHICH CAUSED A LOUD WHINING NOISE WHEN TURNING THE WHEEL. IN APRIL 2008, BOTH THE RACK & PINION AND THE POWER STEERING RESERVOIR NEEDED …
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ON MY 2002 CHRYSLER TOWN & COUNTRY WITH 38,000 MILES, THE RACK AND PINION BEGAN LEAKING IN OCT 2007. THE INTERNAL 'FALLING APART' OF THE RACK CAUSED A CLOG OF THE STEERING PUMPS SCREEN FILTER WHICH CAUSED A LOUD WHINING NOISE WHEN TURNING THE WHEEL. IN APRIL 2008, BOTH THE RACK & PINION AND THE POWER STEERING RESERVOIR NEEDED TO BE REPLACED TO FIX THE LEAK AND THE WHINING NOISE: PARTS - $320, LABOR - $900. *TR
NHTSA ODI #10226054
Mileage unknown · Mar 13, 2008
Steering
POWER STEERING HAS FAILED AT LEAST FIVE TIMES. SOMETIMES WHEN DRIVING 30 MPH WITHOUT WARNING, SOMETIMES WHEN BACKING OUT OF A DRIVEWAY, SOMETIMES WHEN SLOWING DOWN TO MAKE A TURN RESULTING IN A NEAR- MISS AND JUMPING A CURB. TO THIS DATE STEERING CONTINUES TO EMIT A WHINING NOISE. HOSES WERE REPLACED, STEERING COLUMN REBUILT.…
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POWER STEERING HAS FAILED AT LEAST FIVE TIMES. SOMETIMES WHEN DRIVING 30 MPH WITHOUT WARNING, SOMETIMES WHEN BACKING OUT OF A DRIVEWAY, SOMETIMES WHEN SLOWING DOWN TO MAKE A TURN RESULTING IN A NEAR- MISS AND JUMPING A CURB. TO THIS DATE STEERING CONTINUES TO EMIT A WHINING NOISE. HOSES WERE REPLACED, STEERING COLUMN REBUILT. MORE THAN ONCE DEALER STATED THAT THEY COULD NOT REPLICATE THE PROBLEM RESULTING IN GREAT INCONVENIENCE TO US. *TR
NHTSA ODI #10221103
Official recalls
4Nov 2, 2004
ON CERTAIN MINI VANS, CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DROP THROUGH VENT HOLES IN THE TOP OF THE RADIO AND RESULT IN A SHORT CIRCUIT THAT SUBSEQUENTLY SENDS DIRECT CURRENT TO THE REAR SPEAKERS.
Consequence & remedy
Consequence: THIS COULD RESULT IN A SPEAKER FIRE.
Remedy: DEALERS WILL ADD A SPECIAL TAPE TO THE TOP OF THE RADIO TO PREVENT THE POTENTIAL OF WATER INTRUSION. THE RECALL BEGAN ON JANUARY 31, 2005. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Aug 5, 2004
ON CERTAIN MINIVANS EQUIPPED WITH 3.3 OR 3.8L V-6 ENGINE, THE UPPER POWER STEERING COOLER HOSE MAY SPLIT AND CAUSE A FLUID LEAK.
Consequence & remedy
Consequence: POWER STEERING FLUID LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDER HOOD FIRE.
Remedy: DEALERS WILL REPLACE THE UPPER POWER STEERING COOLER HOSE. THIS RECALL BEGAN ON SEPTEMBER 27, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Oct 8, 2002
ON CERTAIN MINI VANS, THE FUEL TANK CONTROL VALVE WELD JOINT COULD SEPARATE RESULTING IN A POSSIBLE FUEL LEAK.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDERBODY FIRE.
Remedy: DEALERS WILL INSPECT THE FUEL TANK AND REPLACE IT IF NECESSARY. OWNER NOTIFICATION BEGAN OCTOBER 28, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Oct 4, 2001
VEHICLE DESCRIPTION: CERTAIN MINI VANS FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." THE OWNER MANUALS SUPPLIED WITH THESE VEHICLES DO NOT INDICATE WHICH SEATING POSITIONS ARE EQUIPPED WITH TETHER ANCHORAGES AND CHILD RESTRAINT ANCHORAGE SYSTEMS AS REQUIRED BY THE STANDARD.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE CHILD SEAT MAY NOT BE PROPERLY ATTACHED INCREASING THE RISK OF INJURY TO THE CHILD.
Remedy: OWNERS WILL BE PROVIDED WITH THE NECESSARY CHILD RESTRAINT SYSTEM INFORMATION. OWNER NOTIFICATION IS EXPECTED TO BEGIN OCTOBER 8, 2001. OWNERS WHO DO NOT RECEIVE THE FREE INFORMATION WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
6EA05009 · Headlight Malfunction
Opened Jun 1, 2005 · Closed May 2, 2006
Status: closed (inferred from source dates) · Electrical System; Exterior Lighting:headlights; Exterior Lighting:headlights:switch
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Additional source detail variants (3)
Electrical System
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Exterior Lighting:headlights
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Exterior Lighting:headlights:switch
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
PE05004 · Headlight Malfunction
Opened Feb 2, 2005 · Closed Jun 1, 2005
Status: closed (inferred from source dates) · Electrical System; Exterior Lighting:headlights; Exterior Lighting:headlights:switch
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Additional source detail variants (3)
Electrical System
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Exterior Lighting:headlights
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Exterior Lighting:headlights:switch
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
EA04031 · Power Liftgate Latch
Opened Nov 22, 2004 · Closed Apr 7, 2005
Status: closed (inferred from source dates) · Latches/locks/linkages; Latches/locks/linkages:tailgate:latch
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
Additional source detail variants (2)
Latches/locks/linkages
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
Latches/locks/linkages:tailgate:latch
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
PE04049 · Speaker Fire In The Rear Of The Vehicle
Opened Jul 7, 2004 · Closed Nov 5, 2004
Status: closed (inferred from source dates) · Electrical System:wiring: Rear Compartment/trunk; Equipment:electrical:radio/tape Deck/cd Etc.
ON JULY 7, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION BASED ON CONSUMER COMPLAINTS ALLEGING AN INTERIOR VEHICLE FIRE STARTING IN THE AREA OF THE DRIVER SIDE REAR SPEAKER.DAIMLERCHRYSLER CORPORATION (DCC) INFORMED ODI THAT CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DRIP ONTO THE RADIO AND INTO VENT HOLES ON TOP OF THE RADIO.THIS CAN RESULT IN A SHORT CIRCUIT SENDING DIRECT CURRENT TO THE REAR SPEAKERS AND CAUSE A SPEAKER FIRE.THE CONDITION IS PRESENT ONLY ON SUBJECT VEHICLES EQUIPPED WITH THE BASE RADIO.SUBJECT VEHICLES WITH OTHER OPTION RADIOS CONTAIN CIRCUIT PROTECTION THAT PREVENTS SENDING DIRECT CURRENT TO THE SPEAKERS AND ARE NOT AFFECTED.ALL NINE COMPLAINTS PERTAIN TO VEHICLES WITH THE BASE RADIO.BY LETTER DATED NOVEMBER 1, 2004, DCC NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA# 04V531) COVERING MODEL YEAR 2001-2002 DODGE CARAVAN, GRAND CARAVAN, CHRYSLER VOYAGER, AND TOWN & COUNTRY MODELS WITH BASE RADIO ONLY (EST. 238,000 VEHICLES).DCC DEALERS WILL INSTALL A PROTECTIVE TAPE TO THE TOP OF THE RADIO ASSEMBLY TO PREVENT WATER INTRUSION.THE ACTION TAKEN BY DCC IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
Additional source detail variants (2)
Electrical System:wiring: Rear Compartment/trunk
ON JULY 7, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION BASED ON CONSUMER COMPLAINTS ALLEGING AN INTERIOR VEHICLE FIRE STARTING IN THE AREA OF THE DRIVER SIDE REAR SPEAKER.DAIMLERCHRYSLER CORPORATION (DCC) INFORMED ODI THAT CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DRIP ONTO THE RADIO AND INTO VENT HOLES ON TOP OF THE RADIO.THIS CAN RESULT IN A SHORT CIRCUIT SENDING DIRECT CURRENT TO THE REAR SPEAKERS AND CAUSE A SPEAKER FIRE.THE CONDITION IS PRESENT ONLY ON SUBJECT VEHICLES EQUIPPED WITH THE BASE RADIO.SUBJECT VEHICLES WITH OTHER OPTION RADIOS CONTAIN CIRCUIT PROTECTION THAT PREVENTS SENDING DIRECT CURRENT TO THE SPEAKERS AND ARE NOT AFFECTED.ALL NINE COMPLAINTS PERTAIN TO VEHICLES WITH THE BASE RADIO.BY LETTER DATED NOVEMBER 1, 2004, DCC NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA# 04V531) COVERING MODEL YEAR 2001-2002 DODGE CARAVAN, GRAND CARAVAN, CHRYSLER VOYAGER, AND TOWN & COUNTRY MODELS WITH BASE RADIO ONLY (EST. 238,000 VEHICLES).DCC DEALERS WILL INSTALL A PROTECTIVE TAPE TO THE TOP OF THE RADIO ASSEMBLY TO PREVENT WATER INTRUSION.THE ACTION TAKEN BY DCC IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
Equipment:electrical:radio/tape Deck/cd Etc.
ON JULY 7, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION BASED ON CONSUMER COMPLAINTS ALLEGING AN INTERIOR VEHICLE FIRE STARTING IN THE AREA OF THE DRIVER SIDE REAR SPEAKER.DAIMLERCHRYSLER CORPORATION (DCC) INFORMED ODI THAT CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DRIP ONTO THE RADIO AND INTO VENT HOLES ON TOP OF THE RADIO.THIS CAN RESULT IN A SHORT CIRCUIT SENDING DIRECT CURRENT TO THE REAR SPEAKERS AND CAUSE A SPEAKER FIRE.THE CONDITION IS PRESENT ONLY ON SUBJECT VEHICLES EQUIPPED WITH THE BASE RADIO.SUBJECT VEHICLES WITH OTHER OPTION RADIOS CONTAIN CIRCUIT PROTECTION THAT PREVENTS SENDING DIRECT CURRENT TO THE SPEAKERS AND ARE NOT AFFECTED.ALL NINE COMPLAINTS PERTAIN TO VEHICLES WITH THE BASE RADIO.BY LETTER DATED NOVEMBER 1, 2004, DCC NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA# 04V531) COVERING MODEL YEAR 2001-2002 DODGE CARAVAN, GRAND CARAVAN, CHRYSLER VOYAGER, AND TOWN & COUNTRY MODELS WITH BASE RADIO ONLY (EST. 238,000 VEHICLES).DCC DEALERS WILL INSTALL A PROTECTIVE TAPE TO THE TOP OF THE RADIO ASSEMBLY TO PREVENT WATER INTRUSION.THE ACTION TAKEN BY DCC IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
PE03012 · Power Steering Hose Failure
Opened Apr 9, 2003 · Closed May 29, 2003
Status: closed (inferred from source dates) · Steering:hydraulic Power Assist System; Steering:hydraulic Power Assist:hose, Piping, And Connections; Steering:hydraulic Power Assist:power Steering Fluid; Steering:hydraulic Power Assist:pump; Steering:linkages:drag:power Assist System
PLEASE SEE ATTACHED REPORT.
Additional source detail variants (5)
Steering:hydraulic Power Assist:hose, Piping, And Connections
PLEASE SEE ATTACHED REPORT.
Steering:hydraulic Power Assist:power Steering Fluid
PLEASE SEE ATTACHED REPORT.
Steering:hydraulic Power Assist:pump
PLEASE SEE ATTACHED REPORT.
Steering:hydraulic Power Assist System
PLEASE SEE ATTACHED REPORT.
Steering:linkages:drag:power Assist System
PLEASE SEE ATTACHED REPORT.
PE02068 · Fuel Tank Leak
Opened Sep 24, 2002 · Closed Oct 9, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
No summary supplied.
Illustration