IllustrationVEHICLE RAN POORLY AT TIMES AND OCCASIONALLY STUMBLED OR STALLED. SOMETIMES WE WOULD BE PARTLY IN A BUSY INTERSECTION. PERFORM DIAGNOSTICS AND INSPECTION, REMOVE EXHAUST FOR INSPECTION OF HARNESS AND REPAIR DAMAGED WIRING AND INSTALL PROTECTIVE HEAT WRAP. COST: $268.93 COULD HAVE BEEN VERY DANGEROUS IN TRAFFIC. *TR
2002 Chrysler Town And Country
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2002 Chrysler Town And Country do not stand out strongly from the model-year median of 216.5.
About this comparison →How this year compares
Owner complaints by model year
Compare all Town And Country years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
550–25K
6225–50K
6750–75K
4375–100K
34100–150K
13150K+
274 reports with mileage · 130 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Steering. Review the 76 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Air Bags. Review the 67 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 60 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
15 crash reports12 fire reports20 injury reports
What owners actually said
404 reportsPLANETARIES DESTROYED IN TRANSMISSION AND REQUIRED REPLACEMENT REPLACED TRANSMISSION ASSEMBLY WITH REMANUFACTURED UNIT TOTAL COST: $2582.70 LEFT US STRANDED APPROXIMATELY FORTY MILES FROM HOME. *TR
I HAVE A 2002 CHRYSLER TOWN AND COUNTRY (90,000 MILES). AFTER NORMAL DRIVING AND PARKING ,CAR WOULD NOT START. I FOUND OUT LATER THAT THE STARTER HAD AN INTERNAL SHORT. IT DESTROYED THE BATTERY AND MELTED THE STARTER HOUSING,CONCERNED THAT IT COULD HAVE CAUSED A MAJOR FIRE!!!.(PICTURES AVAILABLE, HAD TO RETURN CORE TO AUTO PARTS…
Read full complaint
I HAVE A 2002 CHRYSLER TOWN AND COUNTRY (90,000 MILES). AFTER NORMAL DRIVING AND PARKING ,CAR WOULD NOT START. I FOUND OUT LATER THAT THE STARTER HAD AN INTERNAL SHORT. IT DESTROYED THE BATTERY AND MELTED THE STARTER HOUSING,CONCERNED THAT IT COULD HAVE CAUSED A MAJOR FIRE!!!.(PICTURES AVAILABLE, HAD TO RETURN CORE TO AUTO PARTS STORE). *TR
I BOUGHT THIS 2002 MINI-VAN IN JANUARY FROM MY SISTER. SHE TOOK METICULOUS CARE OF IT. SO WHEN I FOUND MY STEERING FAILING, I NEVER THOUGHT IT WAS AN ISSUE WITH THE STEERING. I THOUGHT IT WAS THE POWER STEERING. I BLEW A POWER STEERING HOSE ONE DAY AFTER WEEKS OF SMELLING SOMETHING BURNING. GOT THAT FIXED AND THEN FOUND THE STE…
Read full complaint
I BOUGHT THIS 2002 MINI-VAN IN JANUARY FROM MY SISTER. SHE TOOK METICULOUS CARE OF IT. SO WHEN I FOUND MY STEERING FAILING, I NEVER THOUGHT IT WAS AN ISSUE WITH THE STEERING. I THOUGHT IT WAS THE POWER STEERING. I BLEW A POWER STEERING HOSE ONE DAY AFTER WEEKS OF SMELLING SOMETHING BURNING. GOT THAT FIXED AND THEN FOUND THE STEERING COLUMN WAS STILL LOCKING UP, NOT LETTING ME TURN THE CAR, RUNNING OVER THE CURB BECAUSE I COULD NOT STEER IT. AND I CAN STILL SMELL SOMETHING OUT OF THE ORDINARY, IT ALMOST SMELLS LIKE ANTI-FREEZE. NOT SURE WHAT IT IS. IT USUALLY HAPPENED WHEN I FIRST STARTED THE CAR AND DID NOT LET IT WARM UP FOR A LONG PERIOD OF TIME. NOW IT WILL DO IT WHEN I AM DRIVING.IT HAS HAPPENED AT LEAST 10 TIMES IN THE LAST MONTH. I AM GETTING ANNOYED WITH THIS. I HAVE HAD IT TO THE GARAGE 2 TIMES NOW AND THEY CAN NOT REPLICATE WHAT HAPPENS AND NOW I FEEL LIKE THEY THINK I AM A NUT CASE BECAUSE THEY SAY, THERE IS NOTHING WRONG. WE CAN NOT FIND A PROBLEM WITH IT. I CARRY 5-6 CHILDREN IN MY CAR AT ANY GIVEN TIME AND I FIND THIS TO BE VERY DANGEROUS. *TR
TL*THE CONTACT OWNS A 2002 CHRYSLER TOWN AND COUNTRY. THE CONTACT HAS EXPERIENCED SEVERAL ISSUES WITH THE ELECTRICAL COMPONENTS IN HIS VEHICLE. THE VEHICLE WOULD JUMP WHEN THE ACCELERATOR PEDAL WAS DEPRESSED OR ACCELERATING AT ANY SPEED. THE DEALER REPLACED ALL THE WIRES, WIRING HARNESS, SPARK PLUGS, AND THE BATTERY; HOWEVER,…
Read full complaint
TL*THE CONTACT OWNS A 2002 CHRYSLER TOWN AND COUNTRY. THE CONTACT HAS EXPERIENCED SEVERAL ISSUES WITH THE ELECTRICAL COMPONENTS IN HIS VEHICLE. THE VEHICLE WOULD JUMP WHEN THE ACCELERATOR PEDAL WAS DEPRESSED OR ACCELERATING AT ANY SPEED. THE DEALER REPLACED ALL THE WIRES, WIRING HARNESS, SPARK PLUGS, AND THE BATTERY; HOWEVER, THE FAILURE CONTINUED. THE AUTOMATIC DOORS ALSO BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO A DIFFERENT DEALER AND THEY STATED THAT A NEW OXYGEN SYSTEM WAS NEEDED. THE COMPUTER SYSTEM AND SPARK PLUGS WIRES WERE REPLACED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED AND A CASE WAS FILED. THEY STATED THAT THE VEHICLE COULD BE REPAIRED UNDER WARRANTY. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 65,000 AND CURRENT MILEAGE WAS OVER 100,000.
I DEVELOPED A REAR FLAT TIRE. I WAS NOT ABLE TO GET THE SPARE TIRE DOWN AS THE RELEASE MECHANISM WAS RUSTED. AS I WAS PULLING TO TRY TO FREE THE SPARE TIRE THE VEHICLE ALMOST FELL OFF THE JACK. EXCESSIVE FORCE IS NEEDED TO RELEASE THE SPARE TIRE WITH THE VEHICLE ON THE JACK. *TR
2002 CHRYSLER TOWN&COUNTRY - 45,000 MILE. WHILE TRAVELING, SUDDENLY HEATER BEGAN BLOWING COLD AIR AND WITHIN 1 MINUTE CAR WENT FROM NORMAL TEMPERATURE RANGE TO EXTREME OVERHEAT AND ALARMS. STRANDED IN THE MIDDLE OF NOWHERE HAD TO HAVE CAR TOWED OVER 30 MILES TO NEAREST SERVICE STATION. TOLD REAR HEATER LINE RUSTED THROUGH AND DU…
Read full complaint
2002 CHRYSLER TOWN&COUNTRY - 45,000 MILE. WHILE TRAVELING, SUDDENLY HEATER BEGAN BLOWING COLD AIR AND WITHIN 1 MINUTE CAR WENT FROM NORMAL TEMPERATURE RANGE TO EXTREME OVERHEAT AND ALARMS. STRANDED IN THE MIDDLE OF NOWHERE HAD TO HAVE CAR TOWED OVER 30 MILES TO NEAREST SERVICE STATION. TOLD REAR HEATER LINE RUSTED THROUGH AND DUMPED ALL OF THE ENGINE COOLANT. ALSO TOLD THIS IS A COMMON PROBLEM IN MICHIGAN (THIS SERVICE STATION HAS REPLACED AT LEAST 3 OF THESE SINCE SPRING OF THIS YEAR) APPARENTLY CHRYSLER HAS RECOGNIZED THIS PROBLEM AND REPLACEMENT PART ($255) HAS BEEN REDESIGNED AND IS NOW ALUMINUM RATHER THAN STEEL. LUCKILY, NO ENGINE DAMAGE FOUND AFTER FAILURE WAS REPAIRED. *TR
SEVERAL TIMES WHEN TRYING TO START THE VEHICLE THE KEY HAS REFUSED TO TURN. AFTER SEVERAL MINUTES OF BANGING ON THE STEERING WHEEL AND PULLING OUT THE KEY AND RE-INSERTING IT FINALLY TURNS. HAS HAPPENED ON SEVERAL OCCASIONS. STARTED AROUND 65,000 MILES NOW HAS 73,000 MILES. *TR
TL*THE CONTACT OWNS A 2002 CHRYSLER TOWN AND COUNTRY. THE VEHICLE HAS UNIROYAL TIGER PAW TIRES. THE TIRES WERE PURCHASED ON AUGUST 18, 2008. ON AUGUST 21, 2008, WHILE DRIVING 70 MPH, THE REAR DRIVER'S SIDE TIRE BLEW OUT. THE TIRES HAD LESS THAN 100 MILES. THE MANUFACTURER ACCUSED THE CONTACT OF RUNNING OVER SOMETHING IN THE…
Read full complaint
TL*THE CONTACT OWNS A 2002 CHRYSLER TOWN AND COUNTRY. THE VEHICLE HAS UNIROYAL TIGER PAW TIRES. THE TIRES WERE PURCHASED ON AUGUST 18, 2008. ON AUGUST 21, 2008, WHILE DRIVING 70 MPH, THE REAR DRIVER'S SIDE TIRE BLEW OUT. THE TIRES HAD LESS THAN 100 MILES. THE MANUFACTURER ACCUSED THE CONTACT OF RUNNING OVER SOMETHING IN THE ROAD. THE TIRE WAS RIPPED APART ON THE HIGHWAY. THE DOT NUMBER, TIRE SIZE, AND FAILURE MILEAGE WERE UNKNOWN. UPDATED 10/07/08. *LJ UPDATED 10/10/08.*JB
TL*THE CONTACT OWNS A 2002 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT SHE HAS EXPERIENCED SEVERAL FAILURES WITH THE IGNITION KEY SHAFT. WHILE ATTEMPTING TO START THE VEHICLE, SHE COULD INSERT THE KEY INTO THE IGNITION, BUT IT REMAINED LOCKED. THIS FAILURE HAS OCCURRED SEVERAL TIMES TO THE POINT THAT IT COULD TAKE UP T…
Read full complaint
TL*THE CONTACT OWNS A 2002 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT SHE HAS EXPERIENCED SEVERAL FAILURES WITH THE IGNITION KEY SHAFT. WHILE ATTEMPTING TO START THE VEHICLE, SHE COULD INSERT THE KEY INTO THE IGNITION, BUT IT REMAINED LOCKED. THIS FAILURE HAS OCCURRED SEVERAL TIMES TO THE POINT THAT IT COULD TAKE UP TO 15 MINUTES TO GET THE KEY TO TURN. THE CONTACT WOULD BANG ON THE KEY AND PULL THE STEERING WHEEL BACK AND FORTH TO GET THE KEY TO TURN IN THE IGNITION. THE FAILURE HAS PROGRESSIVELY WORSENED. THE FAILURE MILEAGE WAS 60,000 AND CURRENT MILEAGE WAS 63,000.UPDATE 09/10/08 *CW UPDATED 09/10/8. *JB
Official recalls
404V531000 · Equipment:electrical:radio/tape Deck/cd Etc.
Nov 2, 2004
ON CERTAIN MINI VANS, CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DROP THROUGH VENT HOLES IN THE TOP OF THE RADIO AND RESULT IN A SHORT CIRCUIT THAT SUBSEQUENTLY SENDS DIRECT CURRENT TO THE REAR SPEAKERS.
Consequence & remedy
Consequence: THIS COULD RESULT IN A SPEAKER FIRE.
Remedy: DEALERS WILL ADD A SPECIAL TAPE TO THE TOP OF THE RADIO TO PREVENT THE POTENTIAL OF WATER INTRUSION. THE RECALL BEGAN ON JANUARY 31, 2005. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
04V386000 · Steering:hydraulic Power Assist:hose, Piping, And Connections
Aug 5, 2004
ON CERTAIN MINIVANS EQUIPPED WITH 3.3 OR 3.8L V-6 ENGINE, THE UPPER POWER STEERING COOLER HOSE MAY SPLIT AND CAUSE A FLUID LEAK.
Consequence & remedy
Consequence: POWER STEERING FLUID LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDER HOOD FIRE.
Remedy: DEALERS WILL REPLACE THE UPPER POWER STEERING COOLER HOSE. THIS RECALL BEGAN ON SEPTEMBER 27, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
02V274000 · Fuel System, Gasoline:storage:tank Assembly
Oct 8, 2002
ON CERTAIN MINI VANS, THE FUEL TANK CONTROL VALVE WELD JOINT COULD SEPARATE RESULTING IN A POSSIBLE FUEL LEAK.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDERBODY FIRE.
Remedy: DEALERS WILL INSPECT THE FUEL TANK AND REPLACE IT IF NECESSARY. OWNER NOTIFICATION BEGAN OCTOBER 28, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
01V310000 · Child Seat
Oct 4, 2001
VEHICLE DESCRIPTION: CERTAIN MINI VANS FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." THE OWNER MANUALS SUPPLIED WITH THESE VEHICLES DO NOT INDICATE WHICH SEATING POSITIONS ARE EQUIPPED WITH TETHER ANCHORAGES AND CHILD RESTRAINT ANCHORAGE SYSTEMS AS REQUIRED BY THE STANDARD.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE CHILD SEAT MAY NOT BE PROPERLY ATTACHED INCREASING THE RISK OF INJURY TO THE CHILD.
Remedy: OWNERS WILL BE PROVIDED WITH THE NECESSARY CHILD RESTRAINT SYSTEM INFORMATION. OWNER NOTIFICATION IS EXPECTED TO BEGIN OCTOBER 8, 2001. OWNERS WHO DO NOT RECEIVE THE FREE INFORMATION WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
6EA05009 · Headlight Malfunction
Opened Jun 1, 2005 · Closed May 2, 2006
Status: closed (inferred from source dates) · Electrical System; Exterior Lighting:headlights; Exterior Lighting:headlights:switch
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Additional source detail variants (3)
Electrical System
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Exterior Lighting:headlights
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Exterior Lighting:headlights:switch
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
PE05004 · Headlight Malfunction
Opened Feb 2, 2005 · Closed Jun 1, 2005
Status: closed (inferred from source dates) · Electrical System; Exterior Lighting:headlights; Exterior Lighting:headlights:switch
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Additional source detail variants (3)
Electrical System
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Exterior Lighting:headlights
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Exterior Lighting:headlights:switch
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
EA04031 · Power Liftgate Latch
Opened Nov 22, 2004 · Closed Apr 7, 2005
Status: closed (inferred from source dates) · Latches/locks/linkages; Latches/locks/linkages:tailgate:latch
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
Additional source detail variants (2)
Latches/locks/linkages
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
Latches/locks/linkages:tailgate:latch
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
PE04049 · Speaker Fire In The Rear Of The Vehicle
Opened Jul 7, 2004 · Closed Nov 5, 2004
Status: closed (inferred from source dates) · Electrical System:wiring: Rear Compartment/trunk; Equipment:electrical:radio/tape Deck/cd Etc.
ON JULY 7, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION BASED ON CONSUMER COMPLAINTS ALLEGING AN INTERIOR VEHICLE FIRE STARTING IN THE AREA OF THE DRIVER SIDE REAR SPEAKER.DAIMLERCHRYSLER CORPORATION (DCC) INFORMED ODI THAT CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DRIP ONTO THE RADIO AND INTO VENT HOLES ON TOP OF THE RADIO.THIS CAN RESULT IN A SHORT CIRCUIT SENDING DIRECT CURRENT TO THE REAR SPEAKERS AND CAUSE A SPEAKER FIRE.THE CONDITION IS PRESENT ONLY ON SUBJECT VEHICLES EQUIPPED WITH THE BASE RADIO.SUBJECT VEHICLES WITH OTHER OPTION RADIOS CONTAIN CIRCUIT PROTECTION THAT PREVENTS SENDING DIRECT CURRENT TO THE SPEAKERS AND ARE NOT AFFECTED.ALL NINE COMPLAINTS PERTAIN TO VEHICLES WITH THE BASE RADIO.BY LETTER DATED NOVEMBER 1, 2004, DCC NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA# 04V531) COVERING MODEL YEAR 2001-2002 DODGE CARAVAN, GRAND CARAVAN, CHRYSLER VOYAGER, AND TOWN & COUNTRY MODELS WITH BASE RADIO ONLY (EST. 238,000 VEHICLES).DCC DEALERS WILL INSTALL A PROTECTIVE TAPE TO THE TOP OF THE RADIO ASSEMBLY TO PREVENT WATER INTRUSION.THE ACTION TAKEN BY DCC IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
Additional source detail variants (2)
Electrical System:wiring: Rear Compartment/trunk
ON JULY 7, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION BASED ON CONSUMER COMPLAINTS ALLEGING AN INTERIOR VEHICLE FIRE STARTING IN THE AREA OF THE DRIVER SIDE REAR SPEAKER.DAIMLERCHRYSLER CORPORATION (DCC) INFORMED ODI THAT CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DRIP ONTO THE RADIO AND INTO VENT HOLES ON TOP OF THE RADIO.THIS CAN RESULT IN A SHORT CIRCUIT SENDING DIRECT CURRENT TO THE REAR SPEAKERS AND CAUSE A SPEAKER FIRE.THE CONDITION IS PRESENT ONLY ON SUBJECT VEHICLES EQUIPPED WITH THE BASE RADIO.SUBJECT VEHICLES WITH OTHER OPTION RADIOS CONTAIN CIRCUIT PROTECTION THAT PREVENTS SENDING DIRECT CURRENT TO THE SPEAKERS AND ARE NOT AFFECTED.ALL NINE COMPLAINTS PERTAIN TO VEHICLES WITH THE BASE RADIO.BY LETTER DATED NOVEMBER 1, 2004, DCC NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA# 04V531) COVERING MODEL YEAR 2001-2002 DODGE CARAVAN, GRAND CARAVAN, CHRYSLER VOYAGER, AND TOWN & COUNTRY MODELS WITH BASE RADIO ONLY (EST. 238,000 VEHICLES).DCC DEALERS WILL INSTALL A PROTECTIVE TAPE TO THE TOP OF THE RADIO ASSEMBLY TO PREVENT WATER INTRUSION.THE ACTION TAKEN BY DCC IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
Equipment:electrical:radio/tape Deck/cd Etc.
ON JULY 7, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION BASED ON CONSUMER COMPLAINTS ALLEGING AN INTERIOR VEHICLE FIRE STARTING IN THE AREA OF THE DRIVER SIDE REAR SPEAKER.DAIMLERCHRYSLER CORPORATION (DCC) INFORMED ODI THAT CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DRIP ONTO THE RADIO AND INTO VENT HOLES ON TOP OF THE RADIO.THIS CAN RESULT IN A SHORT CIRCUIT SENDING DIRECT CURRENT TO THE REAR SPEAKERS AND CAUSE A SPEAKER FIRE.THE CONDITION IS PRESENT ONLY ON SUBJECT VEHICLES EQUIPPED WITH THE BASE RADIO.SUBJECT VEHICLES WITH OTHER OPTION RADIOS CONTAIN CIRCUIT PROTECTION THAT PREVENTS SENDING DIRECT CURRENT TO THE SPEAKERS AND ARE NOT AFFECTED.ALL NINE COMPLAINTS PERTAIN TO VEHICLES WITH THE BASE RADIO.BY LETTER DATED NOVEMBER 1, 2004, DCC NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA# 04V531) COVERING MODEL YEAR 2001-2002 DODGE CARAVAN, GRAND CARAVAN, CHRYSLER VOYAGER, AND TOWN & COUNTRY MODELS WITH BASE RADIO ONLY (EST. 238,000 VEHICLES).DCC DEALERS WILL INSTALL A PROTECTIVE TAPE TO THE TOP OF THE RADIO ASSEMBLY TO PREVENT WATER INTRUSION.THE ACTION TAKEN BY DCC IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
PE03012 · Power Steering Hose Failure
Opened Apr 9, 2003 · Closed May 29, 2003
Status: closed (inferred from source dates) · Steering:hydraulic Power Assist System; Steering:hydraulic Power Assist:hose, Piping, And Connections; Steering:hydraulic Power Assist:power Steering Fluid; Steering:hydraulic Power Assist:pump; Steering:linkages:drag:power Assist System
PLEASE SEE ATTACHED REPORT.
Additional source detail variants (5)
Steering:hydraulic Power Assist:hose, Piping, And Connections
PLEASE SEE ATTACHED REPORT.
Steering:hydraulic Power Assist:power Steering Fluid
PLEASE SEE ATTACHED REPORT.
Steering:hydraulic Power Assist:pump
PLEASE SEE ATTACHED REPORT.
Steering:hydraulic Power Assist System
PLEASE SEE ATTACHED REPORT.
Steering:linkages:drag:power Assist System
PLEASE SEE ATTACHED REPORT.
PE02068 · Fuel Tank Leak
Opened Sep 24, 2002 · Closed Oct 9, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
No summary supplied.