Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
260–25K
5925–50K
7750–75K
5475–100K
45100–150K
26150K+
287 reports with mileage · 175 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Electrical System. Review the 73 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Air Bags. Review the 72 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 69 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
15 crash reports7 fire reports24 injury reports
What owners actually said
462 reports
Mileage unknown · Dec 4, 2001
Service Brakes, HydraulicCrash
MY WIFE TOLD ME THAT SHE HAD A CLOSE CALL; ALMOST HIT THE CAR IN FRONT OF HER SOME TIME AGO BECAUSE THE VAN WOULD NOT COME TO A COMPLETE STOP FAST ENOUGH. LAST NIGHT ON THE HIGHWAY, I PRESSED HARD ON THE BRAKE PEDAL. THE CAR SLOWED DOWN BUT WOULD NOT COME TO A COMPLETE STOP, RESULTED IN BUMPING INTO THE CAR IN THE FRONT. BOTH…
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MY WIFE TOLD ME THAT SHE HAD A CLOSE CALL; ALMOST HIT THE CAR IN FRONT OF HER SOME TIME AGO BECAUSE THE VAN WOULD NOT COME TO A COMPLETE STOP FAST ENOUGH. LAST NIGHT ON THE HIGHWAY, I PRESSED HARD ON THE BRAKE PEDAL. THE CAR SLOWED DOWN BUT WOULD NOT COME TO A COMPLETE STOP, RESULTED IN BUMPING INTO THE CAR IN THE FRONT. BOTH THE PASSENGER AND I THOUGHT THE VAN SHOULD HAVE STOPPED IN TIME TO AVOID SUCH AN ACCIDENT. ALTHOUGH I WAS PRESSING HARD ON THE PEDAL, I COULD NOT FEEL ANY PUMPING OF ABS. WE ARE NOT SURE IF THE CAR IS SAFE TO DRIVE AROUND. WOULD LIKE TO KNOW IF THERE IS SOMETHING THAT CAN BE CHECKED OUT AND/OR FIXED.*AK
NHTSA ODI #755279
Mileage unknown · Nov 23, 2001
SeatsInjury
THE REAR SEAT BACK WAS RECLINED FOR CARGO. WHEN THE SEAT HADLE WAS PULLED TO RAISE THE SEAT BACK TO THE UPRIGHT POSITION, THE SEAT BACK SPRUNG FORWARDS VIOLENTLY STRIKING MY WIFE IN THE HEAD CAUSING INJURY. THE SEAT BACK IS APPARENTLY SPRING LOADED WITH NO MECHANISM TO CONTROL THE RELEASE OF THE SPRING LOAD. *AK
NHTSA ODI #754830
Mileage unknown · Nov 11, 2001
Vehicle Speed Control
WE DO NOT KNOW WHAT IS CAUSING THIS "HESITATION" IN THE ACCELERATION OF THE CAR WHILE DRIVING. THE CAR TENDS TO IDLE POORLY SOMETIMES STALLING WHILE AT REST AND/OR REVVING UP WHILE AT REST. WHILE TAKING OFF FROM A STOP SOMETIMES WHEN PUSHING ON THE ACCELERATOR THE CAR WILL NOT PROPERLY ACCELERATE THEN ALL OF SUDDEN KICK IN AND…
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WE DO NOT KNOW WHAT IS CAUSING THIS "HESITATION" IN THE ACCELERATION OF THE CAR WHILE DRIVING. THE CAR TENDS TO IDLE POORLY SOMETIMES STALLING WHILE AT REST AND/OR REVVING UP WHILE AT REST. WHILE TAKING OFF FROM A STOP SOMETIMES WHEN PUSHING ON THE ACCELERATOR THE CAR WILL NOT PROPERLY ACCELERATE THEN ALL OF SUDDEN KICK IN AND LUNGE FORWARD. NOW THE CAR HAS A "DA, DA, DA" INTERMITTENT HESITATION OR VIBRATION WITHIN THE ENGINE MAKING IT FEEL AS IF YOU ARE RIDING OVER THE SAME TINY BUMPS OVER AND OVER AGAIN FEELING LIKE THEIR IS SOMETHING BRAKING THE CAR INTERMITTENTLY WHILE YOU ARE DRIVING IT WHICH ALSO MAKES THE CAR HAVE A POOR RIDING FEEL. ALSO, WE HAVE NOTICED THAT THIS CAR DOES NOT RIDE SMOOTHLY LIKE THE CAR WE TESTDROVE HERE IN MICHIGAN. WE HIT BUMPS AND IT FEELS LIKE THE CAR IS DROPPING OFF A SMALL CLIFF, BUT THEN ON LITTLE DIVITS THE CAR DRIVES OVER THEN SMOOTHLY, WHICH LEADS ME TO BELIEVE IT IS NOT A TIRE PROBLEM. THE BACK END DOES NOT EVEN FEEL LIKE IT HAS SHOCKS WHEN YOU HIT A BUMP, RATHER IT "BOOMS" AND FEELS LIKE IT IS DROPPING OFF A LEDGE. WE WONDER IF THIS IS ALL RELATED SOMEHOW. ...AND WE WOULD JUST LIKE OUR NEW CAR TO PERFORM LIKE THE LXI WE TEST DROVE THAT HAD SUCH A SMOOTH RIDE.*AK
NHTSA ODI #754391
Mileage unknown · Nov 9, 2001
Visibility
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
NHTSA ODI #754305
Mileage unknown · Oct 30, 2001
Suspension
THERE'S A VERY LOUD WHINE OR GROWLING NOISE COMING FROM FRONT OF THE VEHICLE. NOISE IS SO INTENSE THAT PEOPLE ARE LOOKING AT THE VEHICLE AS IT PASSES. WHEN SITTING AT A LIGHT AND TURNING STEERING WHEEL TO LEFT OR RIGHT NOISE GETS LOUDER WITH EVERY TURN. *AK *YH
NHTSA ODI #898515
Mileage unknown · Oct 16, 2001
Seat Belts
RESTRAINT BELT RETRACTOR HAS DISLODGED AND IS NOT OPERABLE. DEALERSHIP HAS NOT EXAMINED VEHICLE TO DIAGNOSE CAUSE. *AK SEAT BELT WAS ON CENTER BENCE ON THE PASSENGER SIDE. *JB
NHTSA ODI #897797
Mileage unknown · Oct 9, 2001
Seats
ANCHOR ATTACHMENTS THAT ARE IN REAR SEAT ARE DESIGNED FOR A CHILD SAFETY SEAT TO BE PLACED. THERE IS A QUARTER OF AN INCH OF METAL STICKING STRAIGHT OUT. ON SEVERAL OCCASIONS CHILD HAS BEEN STUCK IN BACK BY THIS PIECE OF METAL. CONSUMER INSISTED IT WAS VERY DANGEROUS BECAUSE IT COULD CAUSE A SPINAL INJURY. PLEASE PROVID…
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ANCHOR ATTACHMENTS THAT ARE IN REAR SEAT ARE DESIGNED FOR A CHILD SAFETY SEAT TO BE PLACED. THERE IS A QUARTER OF AN INCH OF METAL STICKING STRAIGHT OUT. ON SEVERAL OCCASIONS CHILD HAS BEEN STUCK IN BACK BY THIS PIECE OF METAL. CONSUMER INSISTED IT WAS VERY DANGEROUS BECAUSE IT COULD CAUSE A SPINAL INJURY. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
NHTSA ODI #897508
Mileage unknown · Sep 25, 2001
Fuel System, Gasoline
ENGINE CHECK LIGHT COMES AND A SMELL FROM EXHAUST IS ON INSDE AND OUTSIDE OF VEHICLE. DEALER HAS CONFIRMED THAT INJECTORS WERE LEAKING. MANUFACTURER STATED THERE WAS A RECALL ONLY FOR CALIFORNIA RESIDENTS. *AK
NHTSA ODI #896840
Mileage unknown · Sep 25, 2001
Power Train
VEHICLE LACKS IN ACCELERATION, VEHICLE HESITATES WHEN SHIFTING. PROBLEM CAN'T BE DUPLICATED TO FIND A REMEDY.*AK *ET
NHTSA ODI #896834
Mileage unknown · Sep 12, 2001
Suspension
WHILE DRIVING, THERE WAS A SCRAPING NOISE IN THE FRONT RIGHT WHEEL, THE GRINDING THEN BECAME WORSE AND THE STEERING WHEEL WAS VIBRATING, AND THE ABS FLASHED A COUPLE TIMES AND WENT OUT AS THE VEHCILE WAS GOING STRAIGHT, CONSUMER PULLED INTO THE DRIVEWAY AND SMELLED SOMETHING HOT AND FELT THE FRONT RIGHT AND TIRE WHICH WAS HOT AN…
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WHILE DRIVING, THERE WAS A SCRAPING NOISE IN THE FRONT RIGHT WHEEL, THE GRINDING THEN BECAME WORSE AND THE STEERING WHEEL WAS VIBRATING, AND THE ABS FLASHED A COUPLE TIMES AND WENT OUT AS THE VEHCILE WAS GOING STRAIGHT, CONSUMER PULLED INTO THE DRIVEWAY AND SMELLED SOMETHING HOT AND FELT THE FRONT RIGHT AND TIRE WHICH WAS HOT AND THE WHEEL COULD BE SHAKEN VERY READILY, CONSUMER PULLED THE FRONT RIGHT WHEEL OFF AND A FLAT WASHER AND REGULATOR NUT FELL FROM THE FRONT HUB, THE VEHICLE WAS TOWED AND CONSUMER WAS INFORMED THAT THE PARTS THAT WERE NEEDED WERE NOT AVAILABLE AND THAT THE BEARING DOME WAS LOOSE FROM THE HUB, WHICH PROBABLY FAILED DUE TO INSUFFICENT TORQUE.*JB
ON CERTAIN MINI VANS, CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DROP THROUGH VENT HOLES IN THE TOP OF THE RADIO AND RESULT IN A SHORT CIRCUIT THAT SUBSEQUENTLY SENDS DIRECT CURRENT TO THE REAR SPEAKERS.
Consequence & remedy
Consequence: THIS COULD RESULT IN A SPEAKER FIRE.
Remedy: DEALERS WILL ADD A SPECIAL TAPE TO THE TOP OF THE RADIO TO PREVENT THE POTENTIAL OF WATER INTRUSION. THE RECALL BEGAN ON JANUARY 31, 2005. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: MINIVANS. THE LOWER CONTROL ARM PIVOT BOLT COULD FRACTURE.
Consequence & remedy
Consequence: IF THE BOLT FRACTURES, THE LOWER CONTROL ARM COULD SEPARATE FROM THE CROSSMEMBER, CAUSING A LOSS OF VEHICLE CONTROL.
Remedy: DEALERS WILL REPLACE THE LEFT AND RIGHT LOWER CONTROL ARM BOLTS AND NUTS. OWNER NOTIFICATION BEGAN APRIL 30, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Additional source detail variants (3)
Electrical System
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Exterior Lighting:headlights
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Exterior Lighting:headlights:switch
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Additional source detail variants (3)
Electrical System
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Exterior Lighting:headlights
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Exterior Lighting:headlights:switch
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
EA04031 · Power Liftgate Latch
Opened Nov 22, 2004 · Closed Apr 7, 2005
Status: closed (inferred from source dates) · Latches/locks/linkages; Latches/locks/linkages:tailgate:latch
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
Additional source detail variants (2)
Latches/locks/linkages
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
Latches/locks/linkages:tailgate:latch
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
2001 Chrysler Town And Country Problems, Complaints & Recalls | Skip That Year
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