NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
296 reports106,549 miles · Jun 13, 2017
Electrical SystemElectronic Stability Control (esc)Service Brakes
THIS VEHICLE HAS STALLED WHILE DRIVING ON THE HIGHWAY WITH MY KIDS IN THE CAR LEAVING ME WITH NO POWER NO BRAKE HAD TO QUICKLY TURN OFF TO THE SHOULDER AND TRY TO RESTART IT IS HAPPENING ON A DAILY BASIS AND IS VERY DANGEROUS I HAD A RECALL PART REPLACED BY DEALER AND STILL NOTHING SOMETHING HAS TO BE DONE AS I SEE THIS IS A COM…
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THIS VEHICLE HAS STALLED WHILE DRIVING ON THE HIGHWAY WITH MY KIDS IN THE CAR LEAVING ME WITH NO POWER NO BRAKE HAD TO QUICKLY TURN OFF TO THE SHOULDER AND TRY TO RESTART IT IS HAPPENING ON A DAILY BASIS AND IS VERY DANGEROUS I HAD A RECALL PART REPLACED BY DEALER AND STILL NOTHING SOMETHING HAS TO BE DONE AS I SEE THIS IS A COMMON FACTOR AND EVENTUALLY WILL CAUSE A MAJOR ACCIDENT
NHTSA ODI #10994609
152,000 miles · Dec 13, 2015
Electrical SystemEngineSteering
WHILE DRIVING IN SNOW AND RAIN FOR ONE DAY THE STEERING WHEEL FROZE UP, THE BATTERY LIGHT WENT ON, AND I WAS NO LONGER ABLE TO DRIVE. I WAS ON A FLAT STREET AND IN MOTION WHEN IT OCCURRED.
NHTSA ODI #10809919
195,000 miles · Sep 12, 2015
Service Brakes
COMPLETE FAILURE OF THE BRAKE SYSTEM DUE TO A RUPTURE OF A BRAKE LINE. LUCKY FOR US WE WERE ON A FLAT SECTION OF ROAD AND DRIFTED TO A STOP. IF WE HAD BEEN THREE SECONDS LATER WE WOULD HAVE CRASHED INTO CROSS TRAFFIC.
NHTSA ODI #10763298
Mileage unknown · Jan 30, 2015
Seat BeltsCrashInjury
TL*THE CONTACT OWNS A 1998 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT ANOTHER VEHICLE REAR ENDED THE CONTACT AND THE SEAT BELTS FAILED TO SECURE THE FRONT DRIVER AND THE FRONT PASSENGER. A POLICE REPORT WAS FILED. THE FRONT DRIVER AND THE FRONT PASSENGER BOTH SUSTAINED BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE …
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TL*THE CONTACT OWNS A 1998 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT ANOTHER VEHICLE REAR ENDED THE CONTACT AND THE SEAT BELTS FAILED TO SECURE THE FRONT DRIVER AND THE FRONT PASSENGER. A POLICE REPORT WAS FILED. THE FRONT DRIVER AND THE FRONT PASSENGER BOTH SUSTAINED BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED UNDER NHTSA CAMPAIGN NUMBER: 02V076000 (SEAT BELTS).THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA ODI #10679932
300,000 miles · Nov 6, 2014
Air BagsFuel/propulsion SystemSteering
VEHICLE CONTINUES TO TURN OFF WHEN SLOWING DOWN AND MUST RESTART VEHICLE WHILE APPROACHING A LIGHT OR GOING UP A HILL. VEHICLE TAKEN TO REPAIR SHOP PRIOR AND COULD NOT FIND ANYTHING WRONG WITH VEHICLE, REPAIR SHOP CONFIRMED ISSUES. HAVE REPORT FROM SHOP INDICATING CONCERN FOR SAFETY WHILE DRIVING VEHICLE. LOOKED FOR RECALLS R…
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VEHICLE CONTINUES TO TURN OFF WHEN SLOWING DOWN AND MUST RESTART VEHICLE WHILE APPROACHING A LIGHT OR GOING UP A HILL. VEHICLE TAKEN TO REPAIR SHOP PRIOR AND COULD NOT FIND ANYTHING WRONG WITH VEHICLE, REPAIR SHOP CONFIRMED ISSUES. HAVE REPORT FROM SHOP INDICATING CONCERN FOR SAFETY WHILE DRIVING VEHICLE. LOOKED FOR RECALLS REGARDING THIS AND NOTHING REPORTED. AGAIN, VEHICLE STOPS RUNNING INTERMITENTLY AND MUST RESTART VEHICLE. ALL POWER TO VEHICLE STOPS. *TR
NHTSA ODI #10652960
Mileage unknown · Oct 8, 2014
Visibility/wiper
WIPER BLADES UNABLE TO SHUT OFF AT TIMES, SOME TIME DELAY OF STARTING, I HAVE HAD THE WIPER MOTOR REPLACE. *TR
NHTSA ODI #10643262
185,000 miles · Oct 2, 2014
Electrical SystemEngine
CRANKED, STARTED, RAN FOR 1 SECOND, AND STALLED. THIS HAPPENED THREE TIMES IN A ROW. THEN IT WOULD NOT CRANK UNTIL WE RETURNED THE NEXT DAY AND IT STARTED AND RAN FINE. THIS BECAME AN INTERMITTENT PROBLEM OVER TIME AND EVENTUALLY FAILED ALTOGETHER. VERY MYSTERIOUS BUT I FOUND THE CAUSE AND REPAIRED IT. IT HAS NOT FAILED SINCE I …
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CRANKED, STARTED, RAN FOR 1 SECOND, AND STALLED. THIS HAPPENED THREE TIMES IN A ROW. THEN IT WOULD NOT CRANK UNTIL WE RETURNED THE NEXT DAY AND IT STARTED AND RAN FINE. THIS BECAME AN INTERMITTENT PROBLEM OVER TIME AND EVENTUALLY FAILED ALTOGETHER. VERY MYSTERIOUS BUT I FOUND THE CAUSE AND REPAIRED IT. IT HAS NOT FAILED SINCE I REPAIRED IT 7-21-2012. THE PROBLEM WAS A COLD SOLDER JOINT ON THE BCM LOCATED BEHIND THE INSTRUMENT CLUSTER. PLEASE CONTACT ME AND I WILL EXPLAIN. *TR
NHTSA ODI #10640958
146,986 miles · Oct 2, 2014
Electrical SystemSeat BeltsService Brakes
TL* THE CONTACT OWNS A 1998 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED AND THE BATTERY, ABS, TRAC OFF, AND SEAT BELT WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS UNABLE TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE…
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TL* THE CONTACT OWNS A 1998 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED AND THE BATTERY, ABS, TRAC OFF, AND SEAT BELT WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS UNABLE TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 146,986.
NHTSA ODI #10640818
203,000 miles · Sep 9, 2014
Electrical System
TL* THE CONTACT OWNS A 1998 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 55 MPH, THE INSTRUMENT PANEL GAUGES FAILED AND THE VEHICLE STALLED. THE CONTACT HAD TO LEAVE THE VEHICLE PARKED FOR SEVERAL DAYS BEFORE IT WOULD RESTART. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MA…
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TL* THE CONTACT OWNS A 1998 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 55 MPH, THE INSTRUMENT PANEL GAUGES FAILED AND THE VEHICLE STALLED. THE CONTACT HAD TO LEAVE THE VEHICLE PARKED FOR SEVERAL DAYS BEFORE IT WOULD RESTART. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 203,000.
NHTSA ODI #10631841
246,000 miles · Aug 29, 2014
Electrical System
TL* THE CONTACT OWNS A 1998 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING VARIOUS SPEEDS, THE INSTRUMENT PANEL FAILED TO ILLUMINATE. THE CONTACT MENTIONED THAT THE VEHICLE FAILED TO START WHEN IN ACCESSORY MODE. IN ADDITION, THE CONTACT WOULD HAVE TO WAIT SEVERAL HOURS BEFORE THE VEHICLE WOULD START. THE INDEPENDENT MECHANIC WAS UNAB…
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TL* THE CONTACT OWNS A 1998 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING VARIOUS SPEEDS, THE INSTRUMENT PANEL FAILED TO ILLUMINATE. THE CONTACT MENTIONED THAT THE VEHICLE FAILED TO START WHEN IN ACCESSORY MODE. IN ADDITION, THE CONTACT WOULD HAVE TO WAIT SEVERAL HOURS BEFORE THE VEHICLE WOULD START. THE INDEPENDENT MECHANIC WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 246,000.
NHTSA ODI #10629479
Official recalls
5Oct 6, 2004
ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL COVERED VEHICLES WITH 70,000 MILES OR LESS. FOR THOSE VEHICLES WITH MORE THAN 70,000 MILES, DAIMLERCHRYSLER WILL OFFER AN EXTENDED LIFETIME WARRANTY UNDER WHICH IT WILL REPLACE THE CLOCKSPRING AT NO CHARGE IF IT FAILS. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. THE RECALL BEGAN ON OCTOBER 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Nov 7, 2002
ON CERTAIN MINI VANS, THE CLOCKSPRING ASSEMBLY MAY HAVE BEEN WOUND INCORRECTLY DURING THE VEHICLE ASSEMBLY PROCESS.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL VEHICLES WITH 70,000 MILES OR LESS. AN EXTENDED LIFETIME WARRANTY WILL ALSO BE PLACED ON THIS COMPONENT FOR ALL AFFECTED VEHICLES, REGARDLESS OF MILEAGE. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. OWNER NOTIFICATION BEGAN NOVEMBER 18, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Mar 8, 2002
ON CERTAIN MINIVANS, SOME TRIM MATERIAL CAN LOOSEN AND DROP INTO THE REAR OUTBOARD SEAT BELT ASSEMBLY, CAUSING THE SEAT BELT TO BECOME INOPERATIVE.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL REPLACE THE TRIM WITH FOAM BLOCKERS AND INSPECT AND REPLACE ALL 3RD ROW SEAT BELT ASSEMBLIES. OWNER NOTIFICATION BEGAN JUNE 3, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Sep 13, 2000
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Dec 15, 1997
VEHICLE DESCRIPTION: PASSENGER MINIVANS EQUIPPED WITH INTEGRATED CHILD SEATS. THE SHOULDER HARNESS RESTRAINT WEBBING WAS INCORRECTLY ROUTED AROUND THE METAL REINFORCEMENT BAR ON THESE SEATS.
Consequence & remedy
Consequence: THE CHILD SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED IN THE EVENT OF A COLLISION.
Remedy: DEALERS WILL INSPECT THE ROUTING OF THE SHOULDER BELT WEBBING AND ANY FOUND INCORRECT WILL BE PROPERLY ROUTED.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
6EA04013 · Driver Air Bag Clockspring Failure
Opened Jun 4, 2004 · Closed May 25, 2005
Status: closed (inferred from source dates) · Air Bags:frontal
THE DRIVER AIR BAG CLOCKSPRING CAN DEVELOP AN OPEN-CIRCUIT CONDITION RESULTING IN NONFUNCTIONAL DRIVER-SIDE FRONTAL AIR BAG, HORN, CRUISE CONTROL (IF EQUIPPED), AND/OR STEERING WHEEL RADIO CONTROL (IF EQUIPPED).IN ITS OCTOBER 5, 2004 LETTER TO NHTSA, DAIMLERCHRYSLER STATED THAT IT WILL CONDUCT A SAFETY RECALL AND REPLACE THE CLOCKSPRING ASSEMBLY ON ALL MY 1998.5-2000 DAIMLERCHRYSLER MINIVANS, BUILT BETWEEN MARCH 1998 AND AUGUST 2000, WITH 70,000 MILES OR LESS.IT WILL ALSO PROVIDE A LIFETIME WARRANTY FOR THIS COMPONENT ON MY 1998.5-2000 MINIVANS, REGARDLESS OF MILEAGE.THE DETAILS OF THE CORRECTIVE ACTION ARE DESCRIBED IN DAIMLERCHRYSLER'S LETTER (SEE RECALL NO. 04V-480).THE AGENCY BELIEVES THAT FURTHER EXPENDITURE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS WITH RESPECT TO THOSE VEHICLES COVERED ONLY BY THE LIFETIME WARRANTY.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE PAGE 2 FOR ADDITIONAL INFORMATION.
RQ04001 · Driver Air Bag Clockspring Failure
Opened Jan 28, 2004 · Closed Jun 4, 2004
Status: closed (inferred from source dates) · Air Bags:frontal
COMPLAINTS REPORT AIR BAG WARNING LIGHT ILLUMINATES, AND THIS MAY BE ACCOMPANIED WITH A NON-FUNCTIONING HORN AND/OR CRUISE CONTROL (IF EQUIPPED).THIS IS INDICATIVE OF AN OPEN-CIRCUIT CLOCKSPRING FAILURE (RESULTS IN NON-FUNCTIONING DRIVER'S AIR BAG), SIMILAR TO THE FAILURE CONDITION THAT WAS THE SUBJECT OF DAIMLERCHRYSLER'S RECALL OF MODEL YEAR 1996-1998.5 MINIVANS (RECALL NO. 02V-293).THIS RECALL QUERY HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA04-013).
EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
EA99013 · Post Collision Fuel System
Opened Jun 11, 1999 · Closed Aug 10, 2001
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
No summary supplied.
PE99010 · POST-COLLISION Fuel System Integrity
Opened Feb 3, 1999 · Closed Jun 11, 1999
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
There is no summary currently available
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