Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
260–25K
5925–50K
7750–75K
5475–100K
45100–150K
26150K+
287 reports with mileage · 175 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Electrical System. Review the 73 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Air Bags. Review the 72 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 69 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
15 crash reports7 fire reports24 injury reports
What owners actually said
462 reports
Mileage unknown · Mar 8, 2002
Seat Belts
PLEASE REFER TO ABCNEWS.COM PRIMETIME MARCH 7, 2002, DEATH OF BART MORAN AS A RESULT OF DEFECTIVE GEN-3 SEATBELT. THERE IS ALSO A CLASS ACTION LAWSUIT FROM 5 STATES REGARDING THIS MATTER. MY VAN IS EQUIPPED WITH THESE SEATBELTS AND IS A MAJOR CONCERN TO ME AND MY FAMILY. I HAVE CONTACTED CHRYSLER HEADQUARTERS AND THEY REFERRED M…
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PLEASE REFER TO ABCNEWS.COM PRIMETIME MARCH 7, 2002, DEATH OF BART MORAN AS A RESULT OF DEFECTIVE GEN-3 SEATBELT. THERE IS ALSO A CLASS ACTION LAWSUIT FROM 5 STATES REGARDING THIS MATTER. MY VAN IS EQUIPPED WITH THESE SEATBELTS AND IS A MAJOR CONCERN TO ME AND MY FAMILY. I HAVE CONTACTED CHRYSLER HEADQUARTERS AND THEY REFERRED ME TO YOUR DEPT. STATING THAT THERE WEREN'T ENOUGH CASES FOR YOUR DEPT. TO LOOK INTO THIS MATTER. HOW MANY PEOPLE MUST BE INJURED OR KILLED BEFORE NHTSA TAKES ANY ACTION. PLEASE RESPOND TO MY CONCERN WITHIN A REASONABLE AMOUNT OF TIME, AS MY SAFETY AND THE SAFETY OF MY FAMILY IS OF THE UTMOST IMPORTANCE. *AK
NHTSA ODI #759096
Mileage unknown · Mar 7, 2002
Seat Belts
CONCERNED ABOUT THE GEN 3 SEATBELTS USED IN THIS VEHICLE AS THEY UNLATCH EASILY. *AK
NHTSA ODI #759070
Mileage unknown · Feb 27, 2002
Visibility
WHEN DEFROST IS TURNED ON A "MUSTY/MOLDY" SMELL IS EMITTED.
NHTSA ODI #758718
Mileage unknown · Feb 22, 2002
Fuel System, Gasoline
THE INSURANCE INSTITUTE FOR HIGHWAY SAFETY HAS CONDUCTED TWO 40 MPH CRASH TESTS AND BOTH RESULTED IN A FUEL LEAK. THEY DETERMINED THAT "A WEAKNESS IN THE DESIGN OF A CIRCULAR FITTING WHERE THE FUEL LINES EXIT THE FUEL TANK". CHRYSLER REDESIGNED AND BEGAN. *AK
NHTSA ODI #758487
Mileage unknown · Feb 15, 2002
Service Brakes, Hydraulic
BRAKE FAILURE HAS OCCURRED TWICE WITHIN A TWO WEEK REPAIR WINDOW. DEALER STILL WORKING TO CORRECT BRAKE PROBLEM. *AK
NHTSA ODI #758292
Mileage unknown · Feb 14, 2002
Latches/locks/linkages
WHILE VEHICLE WAS PARKED, TAILGATE OPENED BY ITSELF. MANUFACTURER WAS NOTIFIED. *AK
NHTSA ODI #8004042
Mileage unknown · Jan 15, 2002
StructureInjury
CHILD GOT FINGERS CAUGHT IN RIGHT SIDE POWER SLIDING DOOR, AND MECHANISM DID NOT RELEASE. HAD TO MANUALLY OPEN DOOR.*AK
NHTSA ODI #8002217
Mileage unknown · Jan 14, 2002
Electrical System
DURING NORMAL DRIVING VEHICLE BEGAN TO EXPERIENCE ROUGH ENGINE OPERATION, FLASHING ENGINE INDICATOR APPEARED ON DASH AND WITHIN 15 SECONDS VEHICLE STALLED OUT AND WAS BRAKED TO A STOP ON A HILLSIDE. ALL ATTEMPTS TO RESTART VEHICLE WERE FRUITLESS AND IT HAD TO BE TOWED TO THE NEAREST DEALER'S SHOP. AFTER TWO FULL DAYS IN THE SH…
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DURING NORMAL DRIVING VEHICLE BEGAN TO EXPERIENCE ROUGH ENGINE OPERATION, FLASHING ENGINE INDICATOR APPEARED ON DASH AND WITHIN 15 SECONDS VEHICLE STALLED OUT AND WAS BRAKED TO A STOP ON A HILLSIDE. ALL ATTEMPTS TO RESTART VEHICLE WERE FRUITLESS AND IT HAD TO BE TOWED TO THE NEAREST DEALER'S SHOP. AFTER TWO FULL DAYS IN THE SHOP IT WAS DETERMINED THAT THE MAIN WIRING HARNESS CHAFED ON THE SIDE OF THE TRANSMISSION AND SHORTED. THIS BLEW A FUSE, BURNED OUT THE COIL AND THE THROTTLE POSITION SENSOR. THE SOLUTION CONSISTED OF REPAIRING AND RESECURING THE HARNESS TO PREVENT CHAFING, A NEW COIL AND A NEW THROTTLE POSITION SWITCH WERE INSTALLED. SELLING DEALER INDICATED THAT THIS WAS THE FIFTH VEHICLE WITH THIS PROBLEM. THIS IS OBVIOUSLY A MANUFACTURING/DESIGN DEFECT WHICH COULD BE EASILY AVOIDED. THE CONSEQUENCE OF THIS FAILURE COULD HAVE BEEN MUCH WORSE IF THE SHORT AND THE SUBSEQUENT LOSS OF POWER AND CONTROL OCCURED DURING HIGHWAY DRIVING, ESPECIALLY IN TRAFFIC AT HIGH SPEED.*AK
NHTSA ODI #756825
Mileage unknown · Jan 4, 2002
Structure
PASSENGER'S SIDE ELECTRIC SLIDING DOOR CAME AJAR. CONSUMER HEARD AN ALARM, AND WITHIN SECONDS DOOR OPENED ABOUT 2 TO 3 INCHES WHILE DRIVING. CONSUMER AUTOMATIC SENSOR TRIGGERED IT TO CLOSE BACK. CONSUMER FELT THIS WAS VERY UNSAFE BECAUSE CHILDREN WERE IN VEHICLE. CONSUMER HAS CONTACTED MANUFACTURER. PLEASE PROVIDE ANY FURT…
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PASSENGER'S SIDE ELECTRIC SLIDING DOOR CAME AJAR. CONSUMER HEARD AN ALARM, AND WITHIN SECONDS DOOR OPENED ABOUT 2 TO 3 INCHES WHILE DRIVING. CONSUMER AUTOMATIC SENSOR TRIGGERED IT TO CLOSE BACK. CONSUMER FELT THIS WAS VERY UNSAFE BECAUSE CHILDREN WERE IN VEHICLE. CONSUMER HAS CONTACTED MANUFACTURER. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
NHTSA ODI #8001526
Mileage unknown · Dec 8, 2001
Electrical System
NOBODY WAS HURT EITHER TIME BUT THIS HAPPENED TWICE AND THE MANUFACTURER HAS FAILED TO FIX IT YET. THE CAR IS BRAND NEW AND THE ELECTRICAL SYSTEM HAS JUST SHUT IT DOWN ON TWO SEPARATE OCCASIONS WHILE DRIVING 30 MPH (ONCE IN A PARKING LOT AND ONCE ON A CITY STREET). MY FAMILY IS AFAID TO DRIVE IT NOW A DAYS SINCE MY WIFE HAS BEEN…
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NOBODY WAS HURT EITHER TIME BUT THIS HAPPENED TWICE AND THE MANUFACTURER HAS FAILED TO FIX IT YET. THE CAR IS BRAND NEW AND THE ELECTRICAL SYSTEM HAS JUST SHUT IT DOWN ON TWO SEPARATE OCCASIONS WHILE DRIVING 30 MPH (ONCE IN A PARKING LOT AND ONCE ON A CITY STREET). MY FAMILY IS AFAID TO DRIVE IT NOW A DAYS SINCE MY WIFE HAS BEEN STRANDED WITHOUT POWER TWO TIMES. WHEN THE CAR SHUTS DOWN, IT LOSES ALL POWER AND CAN NOT BE RESTARED. WE HAVE HAD TO GET THE CAR TOWED BACK TO US ON 2 SEPARATE OCCASIONS IN THE FIRST MONTH WE OWNED THE CAR.*AK
ON CERTAIN MINI VANS, CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DROP THROUGH VENT HOLES IN THE TOP OF THE RADIO AND RESULT IN A SHORT CIRCUIT THAT SUBSEQUENTLY SENDS DIRECT CURRENT TO THE REAR SPEAKERS.
Consequence & remedy
Consequence: THIS COULD RESULT IN A SPEAKER FIRE.
Remedy: DEALERS WILL ADD A SPECIAL TAPE TO THE TOP OF THE RADIO TO PREVENT THE POTENTIAL OF WATER INTRUSION. THE RECALL BEGAN ON JANUARY 31, 2005. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: MINIVANS. THE LOWER CONTROL ARM PIVOT BOLT COULD FRACTURE.
Consequence & remedy
Consequence: IF THE BOLT FRACTURES, THE LOWER CONTROL ARM COULD SEPARATE FROM THE CROSSMEMBER, CAUSING A LOSS OF VEHICLE CONTROL.
Remedy: DEALERS WILL REPLACE THE LEFT AND RIGHT LOWER CONTROL ARM BOLTS AND NUTS. OWNER NOTIFICATION BEGAN APRIL 30, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Additional source detail variants (3)
Electrical System
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Exterior Lighting:headlights
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Exterior Lighting:headlights:switch
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Additional source detail variants (3)
Electrical System
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Exterior Lighting:headlights
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Exterior Lighting:headlights:switch
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
EA04031 · Power Liftgate Latch
Opened Nov 22, 2004 · Closed Apr 7, 2005
Status: closed (inferred from source dates) · Latches/locks/linkages; Latches/locks/linkages:tailgate:latch
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
Additional source detail variants (2)
Latches/locks/linkages
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
Latches/locks/linkages:tailgate:latch
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
2001 Chrysler Town And Country Problems, Complaints & Recalls | Skip That Year
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