NHTSA owner reports · September 18, 2026 snapshot.
Suspension complaints
29 reportsClear category filter115,000 miles · Sep 16, 2015
Suspension
TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. WHILE REPLACING THE BATTERY IN THE VEHICLE, THE CONTACT NOTICED THAT THE SHOCK TOWER HAD EXTREME CORROSION. THE CONTACT STATED THAT THE SUSPENSION SUPPORT FRACTURED, MAKING THE VEHICLE UNSAFE TO DRIVE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIF…
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TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. WHILE REPLACING THE BATTERY IN THE VEHICLE, THE CONTACT NOTICED THAT THE SHOCK TOWER HAD EXTREME CORROSION. THE CONTACT STATED THAT THE SUSPENSION SUPPORT FRACTURED, MAKING THE VEHICLE UNSAFE TO DRIVE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.
NHTSA ODI #10764086
100,000 miles · Nov 7, 2011
Electrical SystemSuspension
TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. THE CONTACT WAS DRIVING 5 MPH WHEN THE VEHICLE EXHIBITED AN ABNORMAL CRACKING NOISE FROM THE FRONT END. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 01V152000 (SUSPENSION:FRONT:CONTROL ARM:LOWER ARM) AND CONTACTED THE MANUFACTURER HOWEVER, THE MANUFACTURER ADVISED THAT T…
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TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. THE CONTACT WAS DRIVING 5 MPH WHEN THE VEHICLE EXHIBITED AN ABNORMAL CRACKING NOISE FROM THE FRONT END. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 01V152000 (SUSPENSION:FRONT:CONTROL ARM:LOWER ARM) AND CONTACTED THE MANUFACTURER HOWEVER, THE MANUFACTURER ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTICS BUT THE MECHANIC REFERRED THE CONTACT BACK TO THE MANUFACTURER. IN ADDITION, THE RADIO WOULD NOT FUNCTION IN CONSISTENTLY HOT OR HUMID WEATHER AND WAS ALSO LEAKING WATER ONTO THE ANTI-FREEZE PIPE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
NHTSA ODI #10434428
74,556 miles · Oct 27, 2011
SteeringSuspension
WHEN IT IS RAINING WE LOSING POWER STEERING. WE ARE NOT ABLE TO TURN LEFT OR RIGHT. ALSO SUSPENSION IS BANGING. HAD CLIPS ON SWAY BAR REPLACED SEVERAL TIMES AND STILL SAME BANGING. *TT
NHTSA ODI #10432996
140,000 miles · Sep 26, 2011
Suspension
TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING 30 MPH AND ABOVE, SHE COULD HEAR A CLUNKING NOISE COMING FROM THE FRONT SUSPENSION. THE CONTACT REPLACED THE SWAY BAR LINKS HERSELF. THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP, WHERE THE VEHICLE WAS ALIGN…
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TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING 30 MPH AND ABOVE, SHE COULD HEAR A CLUNKING NOISE COMING FROM THE FRONT SUSPENSION. THE CONTACT REPLACED THE SWAY BAR LINKS HERSELF. THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP, WHERE THE VEHICLE WAS ALIGNED AND REPAIRED. THE FAILURE CONTINUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 01V152000 (SUSPENSION:FRONT:CONTROL ARM:LOWER ARM). THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED FOR A THIRD TIME. THE FAILURE MILEAGE WAS 140,000.
NHTSA ODI #10427202
100,000 miles · Aug 24, 2011
SteeringSuspension
2001 CHRYSLER TOWN & COUNTRY LIMITED 3.8L V6. I HAVE HAD SUSPENSION PROBLEMS FROM THE START. KNOCKING NOISES, ETC. REPLACED TIE RODS, SWAY BARS, LOWER CONTROL ARMS AND BUSHINGS, BUT DONE IT PIECEMEAL. MANY OF THESE ITEMS HAVE BEEN REPEATEDLY REPLACED. NOW IT HAS GOTTEN WORSE--FROM STRICTLY ANNOYING TO DOWNRIGHT DANGEROUS. TH…
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2001 CHRYSLER TOWN & COUNTRY LIMITED 3.8L V6. I HAVE HAD SUSPENSION PROBLEMS FROM THE START. KNOCKING NOISES, ETC. REPLACED TIE RODS, SWAY BARS, LOWER CONTROL ARMS AND BUSHINGS, BUT DONE IT PIECEMEAL. MANY OF THESE ITEMS HAVE BEEN REPEATEDLY REPLACED. NOW IT HAS GOTTEN WORSE--FROM STRICTLY ANNOYING TO DOWNRIGHT DANGEROUS. THE VAN JERKS APPROX 6-8 FEET LEFT AND RIGHT INTO ANOTHER LANE OR SHOULDER IN A SECOND. REPLACED THE LOWER CONTROL ARMS AND REDUCED THE JERKS TO ONLY 6-8 INCHES BUT STILL DRIFTS. I AM AGAIN REPLACING RACK & PINION, INNER AND OUTTER TIE RODS ALONG WITH THE NEW CONTROL ARMS. HOPEFULLY THIS WILL ALLEVIATE THE PROBLEM--BUT THIS REPEATED REPAIRS HAS COST MORE THAN THE VAN IS WORTH. NOT TO MENTION THE RAPID WEAR OF TIRES (SEEM TO REPLACE EVERY 10K MILES). *TR
NHTSA ODI #10421265
96,700 miles · May 28, 2010
Suspension
I OWN A 2001 CHRYSLER TOWN AND COUNTRY MINIVAN AND RECENTLY TOOK IT TO A MECHANIC FOR INSPECTION TO SEE WHAT WORK NEEDED TO BE DONE IN ORDER TO TAKE THE VEHICLE ON A 1,000 MILE VACATION. THE MECHANIC POINTED OUT THAT THE MINIVAN HAS A RUSTED STRUT TOWER. IT IS THE TOWER LOCATED ON THE DRIVER'S SIDE. AFTER SEARCHING ON THE INTERN…
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I OWN A 2001 CHRYSLER TOWN AND COUNTRY MINIVAN AND RECENTLY TOOK IT TO A MECHANIC FOR INSPECTION TO SEE WHAT WORK NEEDED TO BE DONE IN ORDER TO TAKE THE VEHICLE ON A 1,000 MILE VACATION. THE MECHANIC POINTED OUT THAT THE MINIVAN HAS A RUSTED STRUT TOWER. IT IS THE TOWER LOCATED ON THE DRIVER'S SIDE. AFTER SEARCHING ON THE INTERNET I SEE THAT THIS IS AND HAS BEEN A COMMON FAILURE FOR CHRYSLER, DODGE AND PONTIAC VANS. I HAVE BEEN TOLD BY SEVERAL MECHANICS AND BODY SHOPS THAT THIS IS A KNOWN DEFECT ON THESE VEHICLES AND THE FAILURE HAPPENS FREQUENTLY. *TR
NHTSA ODI #10332647
Mileage unknown · Jan 24, 2009
Suspension
I HAD A THUMPING NOISE IN THE FRONT RIGHT SIDE OF MY 2001 T&C WITH ABOUT 68000 MILES. I TOOK IT TO THE MECHANIC AND HE CHANGED THE SWAY BAR LINKS,DRIVER SIDE IDLER ARM, BOTH STRUTS, BOTH STRUT BEARINGS. 8 MONTHS LATTER I WAS BACK TO THE SAME MECHANIC TO FIX THE NOISE WHICH HAD GOTTEN MUCH WORSE. HE CHANGED THE BALL JOINTS. I DRO…
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I HAD A THUMPING NOISE IN THE FRONT RIGHT SIDE OF MY 2001 T&C WITH ABOUT 68000 MILES. I TOOK IT TO THE MECHANIC AND HE CHANGED THE SWAY BAR LINKS,DRIVER SIDE IDLER ARM, BOTH STRUTS, BOTH STRUT BEARINGS. 8 MONTHS LATTER I WAS BACK TO THE SAME MECHANIC TO FIX THE NOISE WHICH HAD GOTTEN MUCH WORSE. HE CHANGED THE BALL JOINTS. I DROVE IT FOR ABOUT ANOTHER 6 MONTHS AND NOTICED THAT THE NOISE HAD NOT TOTALLY BEEN ILLUMINATED AND THE STRUT BEARINGS WERE CREAKING. I RETURNED TO THE MECHANIC AND HE FINALLY FOUND THE NOISE. HE CHANGED THE A-ARM AND BUSHINGS ON THE PASSENGER SIDE. PROBLEM FIXED. ONE YEAR LATER AND IT SOUNDS LIKE THE DRIVERS SIDE MAY NEED REPLACED. A-ARMS AND BUSHINGS ARE $350 . TOTAL REPAIRS: NEW A-ARM AND BUSHINGS, NEW STRUTS AND STRUT BEARINGS TWICE, NEW BALL JOINTS TWICE, NEW SWAY BAR LINKS, NEW IDLER ARMS,AND 3 FRONT END ALIGNMENTS. THERE IS NO RECALL ON ANY OF THESE REPAIRS AND I WOULD LIKE TO KNOW WHY. TOTAL COST OF ALL REPAIRS WAS ABOUT $1900. THE SECOND TIME AROUND ON THE STRUTS AND BEARINGS,BALL JOINTS WAS FREE. WOO! HOO! *TR
NHTSA ODI #10256173
99,000 miles · Jan 3, 2009
Suspension
I HAVE A 2001 CHRYSLER TOWN AND COUNTRY. I HAVE HAD IT FOR 7 MONTHS. FROM THE TIME I BROUGHT IT HOME WE HEARD A KNOCKING/RATTLING NOISE IN THE FRONT AND THE STEERING WHEEL WAS WHINING. WE TOOK IT BACK WHERE THEY SUPPOSEDLY REPLACED THE ALTERNATOR, WATER PUMP,BOTH BUSHINGS AND THE RACK AND PINION. THE NOISE WAS STILL THERE AFTER…
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I HAVE A 2001 CHRYSLER TOWN AND COUNTRY. I HAVE HAD IT FOR 7 MONTHS. FROM THE TIME I BROUGHT IT HOME WE HEARD A KNOCKING/RATTLING NOISE IN THE FRONT AND THE STEERING WHEEL WAS WHINING. WE TOOK IT BACK WHERE THEY SUPPOSEDLY REPLACED THE ALTERNATOR, WATER PUMP,BOTH BUSHINGS AND THE RACK AND PINION. THE NOISE WAS STILL THERE AFTER, AND THE MECHANIC TOLD US THAT IT WAS A 500 MILE BREAK-IN PERIOD. THEN APPROXIMATELY 5 TO 6 MONTHS LATER MY HEAT GOES OUT AND STILL THE PREVIOUS PROBLEMS FROM BEFORE ARE THERE. WE TOOK IT BACK WHERE THEY REPLACED STEERING PUMP AND BALL JOINTS. THEY WERE SUPPOSED TO PUT 2 NEW LINES ON FOR THE HEAT WHEN INSTEAD THEY PUT 2 ONE FOOT PIECES OF BLACK RUBBER HOSE ON AND CLAPPED IT ON BOTH ENDS COVERING THE LEAK. ON TOP OF THAT THEY PUT THE WRONG ANTIFREEZE IN. I HAVE HEAT WHENEVER IT WANTS TO WORK. NOW THE DASH LIGHT WORKS WHENEVER IT WANTS TO WORK AND I STILL HAVE A KNOCKING NOISE ON THE FRONT PASSENGER SIDE ALONG WITH THE WHINING IN THE STEERING WHEEL. WE TOOK IT BACK WHERE I PURCHASED IT AND THE MECHANIC TOLD US THAT THEY SAW THAT SOME KIND OF BALL BEARING HAD A LITTLE BIT OF PLAY IN IT BUT THEY DIDN'T REPLACE IT, THEN BECAUSE WE CALLED THE VAN A LEMON WE WERE TOLD TO GET OUT AND THEY REFUSED TO FIX ANYTHING ELSE. I HAVE 3 SMALL CHILDREN UNDER THE AGE OF 5 WHO ARE WITH ME MOST OF THE TIME. I FEEL THAT THIS VAN IS A DANGER TO MYSELF AND MY CHILDREN. *TR
NHTSA ODI #10253691
57,000 miles · Nov 4, 2008
Suspension
CONSTANT KLUNKING FROM FRONT END WHEN EVER GOING OVER BUMPS, HAVE REPLACE SWAY BARS ,ON BOTH SIDES TIE RODS, CV JOINTS ,EVERYTHING HAS BEEN REPLACED ON THIS FRONT END AND STILL MAKES A KLUNKING NOISE MY SISTER HAD THE SAME PROBLEM WITH HER DODGE GRAND CARAVAN. HAVE TALKED TO NUMEROUS PEOPLE THAT OWN OR HAVE OWNED CHRYSLER MINIV…
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CONSTANT KLUNKING FROM FRONT END WHEN EVER GOING OVER BUMPS, HAVE REPLACE SWAY BARS ,ON BOTH SIDES TIE RODS, CV JOINTS ,EVERYTHING HAS BEEN REPLACED ON THIS FRONT END AND STILL MAKES A KLUNKING NOISE MY SISTER HAD THE SAME PROBLEM WITH HER DODGE GRAND CARAVAN. HAVE TALKED TO NUMEROUS PEOPLE THAT OWN OR HAVE OWNED CHRYSLER MINIVANS NUMEROUS YEARS AND MAKES AND MODELS, WITH THE SAME PROBLEM. *TR
NHTSA ODI #10247637
60,000 miles · Feb 19, 2008
Fuel System, GasolineSteeringSuspension
TL*THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. THE CONTACT OFTEN HEARS A LOT OF RATTLING NOISES UNDERNEATH THE VEHICLE. THE FAILURE WAS HEARD WHILE DRIVING 5 MPH, BUT OCCURS AT ANY SPEED. THE VEHICLE WAS TAKEN TO THE DEALER TWICE FOR THE SAME FAILURE. THE DEALER STATED THAT THE FAILURE WAS CAUSED BY THE FRONT SUSPENSI…
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TL*THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. THE CONTACT OFTEN HEARS A LOT OF RATTLING NOISES UNDERNEATH THE VEHICLE. THE FAILURE WAS HEARD WHILE DRIVING 5 MPH, BUT OCCURS AT ANY SPEED. THE VEHICLE WAS TAKEN TO THE DEALER TWICE FOR THE SAME FAILURE. THE DEALER STATED THAT THE FAILURE WAS CAUSED BY THE FRONT SUSPENSION AND THEY REPLACED THE BOLTS. WITHIN SIX MONTHS, THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 60,000 AND CURRENT MILEAGE WAS 70,000. UPDATED 03/13/08. *LJ THE SWAY BAR LINKS AND BUSHINGS WERE REPLACED. THE CONSUMER STATED WHEN SHE MADE A TURN THE STEERING WHEEL WOULD BECOME STIFF. THE DEALER REPLACED THE POWER STEERING PUMP AND RACK AS WELL AS THE POWER STEERING RESERVOIR. THE FUEL PUMP WAS REPLACED.
NHTSA ODI #10218570
NHTSA investigations
3EA05009 · Headlight Malfunction
Opened Jun 1, 2005 · Closed May 2, 2006
Status: closed (inferred from source dates) · Electrical System; Exterior Lighting:headlights; Exterior Lighting:headlights:switch
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Additional source detail variants (3)
Electrical System
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Exterior Lighting:headlights
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Exterior Lighting:headlights:switch
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
PE05004 · Headlight Malfunction
Opened Feb 2, 2005 · Closed Jun 1, 2005
Status: closed (inferred from source dates) · Electrical System; Exterior Lighting:headlights; Exterior Lighting:headlights:switch
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Additional source detail variants (3)
Electrical System
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Exterior Lighting:headlights
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Exterior Lighting:headlights:switch
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
EA04031 · Power Liftgate Latch
Opened Nov 22, 2004 · Closed Apr 7, 2005
Status: closed (inferred from source dates) · Latches/locks/linkages; Latches/locks/linkages:tailgate:latch
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
Additional source detail variants (2)
Latches/locks/linkages
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
Latches/locks/linkages:tailgate:latch
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.