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1997 Chrysler Town And Country

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 1997 Chrysler Town And Country do not stand out strongly from the model-year median of 216.5.

About this comparison →

When problems were reported

Mileage at the reported incident

Limited mileage data: 90 of 388 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Air Bags. Review the 84 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 78 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine And Engine Cooling. Review the 52 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

26 crash reports14 fire reports20 injury reports

What owners actually said

388 reports
130,000 miles · Oct 13, 2010
Suspension

THE STRUT HOUSING ON MY 1997 CHRYSLER TOWN&COUNTRY ARE BOTH RUSTING AND WILL SOON RENDER MY VAN INOPERATABLE. THE PASSENGER SIDE IS THE WORST AND THERE BOTH GETTING WORSE. I WILL BE IN DANGER IF I CONTINUE TO DRIVE IT.

NHTSA ODI #10360316

163,000 miles · Jun 9, 2010
Electrical System

TL*THE CONTACT OWNS A 1997 CHRYSLER TOWN AND COUNTRY. AFTER STARTING THE VEHICLE, THE CONTACT NOTICED THAT THE INSTRUMENT PANEL NO LONGER FUNCTIONED. THE FAILURE CONTINUED TO OCCUR. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 163,000. THE CURRENT MILEAGE WAS …

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TL*THE CONTACT OWNS A 1997 CHRYSLER TOWN AND COUNTRY. AFTER STARTING THE VEHICLE, THE CONTACT NOTICED THAT THE INSTRUMENT PANEL NO LONGER FUNCTIONED. THE FAILURE CONTINUED TO OCCUR. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 163,000. THE CURRENT MILEAGE WAS APPROXIMATELY 164,000. UPDATED 9/1/10 *CN THE CONSUMER STATED THE PROBLEM WAS DUE TO A BAD CONNECTION AT THE END OF THE WIRING HARNESS. UPDATED 09/14/10*JB

NHTSA ODI #10335552

196,000 miles · May 21, 2010
Engine And Engine Cooling

TL* THE CONTACT OWNS A 1997 CHRYSLER TOWN & COUNTRY. WHILE TRAVELING AT SPEEDS OF 30 MPH DURING RAINY WEATHER, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE THE TIMING BELT WAS REPLACED, HOWEVER THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 196,000 AND THE CURRENT MILEAGE WAS 198,000.

NHTSA ODI #10331572

158,000 miles · Sep 5, 2009
Electrical System

I TURNED ON THE IGNITION AND I HAVE NO INSTRUMENT GAUGES WORKING ON THE DASH ALSO THE SERVICE ENGINE LIGHT AND ABS LIGHTS ARE ON. I WENT TO A SERVICE TECH AND HAD THE DASH DISPLAY REPLACED, THE COMPUTER AND THE TRANSMISSION CONTROL MODULE REPLACED AND STILL HAVE THE SAME PROBLEM. CAN YOU HELP? *TR

NHTSA ODI #10282937

Mileage unknown · Jun 22, 2009
Power Train

MY MOTHER WAS DRIVING A 1997 CHRYSLER TOWN & COUNTRY MINI-VAN WHEN SHE STOPPED TO PICK UP YARD SALE SIGNS. WHEN SHE STOPPED THE VEHICLE AND PLACED IT PARK, SHE EXITED THE VAN AND STARTED WALKING TOWARDS THE REAR OF THE VAN WHEN IT SELF-SHIFTED INTO REVERSE, KNOWN AS THE PARK-TO-REVERSE DEFECT. THE VAN KNOCKED MY MOTHER DOWN AND…

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MY MOTHER WAS DRIVING A 1997 CHRYSLER TOWN & COUNTRY MINI-VAN WHEN SHE STOPPED TO PICK UP YARD SALE SIGNS. WHEN SHE STOPPED THE VEHICLE AND PLACED IT PARK, SHE EXITED THE VAN AND STARTED WALKING TOWARDS THE REAR OF THE VAN WHEN IT SELF-SHIFTED INTO REVERSE, KNOWN AS THE PARK-TO-REVERSE DEFECT. THE VAN KNOCKED MY MOTHER DOWN AND PINNED HER UNDER THE VAN WHERE SHE DIED FROM BLUNT FORCE TRAUMA TO THE HEAD. THIS IS A KNOWN DEFECT BUT HAS NEVER BEEN RECALLED IN CHRYSLER VEHICLES. THERE HAVE BEEN NUMEROUS COMPLAINTS AND YOU HAVE EVEN INVESTIGATED THIS VERY DEFECT 3 OR 4 TIMES PREVIOUS TO MY MOTHERS DEATH AND HAVE NEVER DONE ANYTHING ABOUT IT, NOW I DON'T HAVE A MOTHER. *TR THE VEHICLE WAS INSPECTED BY AN ENGINEER AND HE CONCLUDED THAT THE VEHICLE DID HAVE THE PARK-TO REVERSE DEFECT. THE VEHICLE WOULD GO INTO FALSE PARK AND SECONDS LATER, IT WOULD GO INTO REVERSE. WHEN THE VEHICLE WAS TESTED, IT HAPPENED FOUR OUT OF TEN TIMES. UPDATED IVOQ 11/17/10 THE CONSUMER STATED NONE OF THE RECALLS THAT WERE ISSUED, REALLY FIXED THE ACTUAL DEFECT IN THE SHIFT SELECTOR OF THE TRANSMISSION. UPDATED IVOQ 12/10/10.*JB UPDATED 12/21/10.*JB

NHTSA ODI #10274625

190,000 miles · Jan 11, 2009
Electrical System

1997 CHRYSLER T&C VAN REPEATEDLY LOSES ALL DASH GAUGES SO YOU CAN NOT TELL HOW FAST YOU ARE GOING ETC.. ABS LIGHT AND SERVICE ENGINE SOON LIGHT COME ON. NO REMEDY AS OF YET . HAD ONE MECHANIC TELL ME IT WAS THE BODY CONTROL MODULE BUT IT WOULD COST OVER $900 TO REPLACE{AND THAT MIGHT NOT FIX THE PROBLEM!}. ALSO LOST WIPER FUN…

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1997 CHRYSLER T&C VAN REPEATEDLY LOSES ALL DASH GAUGES SO YOU CAN NOT TELL HOW FAST YOU ARE GOING ETC.. ABS LIGHT AND SERVICE ENGINE SOON LIGHT COME ON. NO REMEDY AS OF YET . HAD ONE MECHANIC TELL ME IT WAS THE BODY CONTROL MODULE BUT IT WOULD COST OVER $900 TO REPLACE{AND THAT MIGHT NOT FIX THE PROBLEM!}. ALSO LOST WIPER FUNCTION, I HAVE TO USE THE WASH FUNCTION TO CLEAR WINDSHIELD WHEN IT'S RAINING OR SNOWING. MECHANIC SAID THAT IS RELATED TO THE BCM ALSO. *TR

NHTSA ODI #10254499

150,000 miles · Dec 20, 2008
Service Brakes, Hydraulic

HARD APPLICATION OF BRAKES. *TR

NHTSA ODI #10252347

Mileage unknown · Dec 7, 2008
Air BagsInjury

I HIT A POTHOLE AND THE AIRBAGS DEPLOYED. *TR

NHTSA ODI #10250992

111,501 miles · Jul 11, 2008
Service Brakes, Hydraulic

TL*THE CONTACT OWNS A 1997 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT SOMETHING UNDER THE VEHICLE WAS MAKING A GRATING SOUND. SHE COULD FEEL AND HEAR A POPPING SOUND WHEN THE ACCELERATOR AND BRAKE PEDALS WERE DEPRESSED. SHE BELIEVES THE VEHICLE IS UNSAFE TO DRIVE. THE CURRENT AND FAILURE MILEAGES WERE 111,501.

NHTSA ODI #10233971

170,780 miles · Jun 14, 2008
Suspension

I FEEL THERE IS A DEFECT IN THE 1997 CHRYSLER MINI VAN SHOCK TOWER. I BROUGHT MY CAR IN TO BE LOOKED AT BECAUSE IT WAS RIDING ROUGH IN THE FRONT END. THE DEALERSHIP REPLACED THE STRUTS 7/13/04 AT 107,819 MILES. ON 11/19/04 I HAD THE FRONT END REALIGNED AT, BECAUSE IT WASN'T HANDLING POORLY. THEY FOUND IT VERY DANGEROUS, THE…

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I FEEL THERE IS A DEFECT IN THE 1997 CHRYSLER MINI VAN SHOCK TOWER. I BROUGHT MY CAR IN TO BE LOOKED AT BECAUSE IT WAS RIDING ROUGH IN THE FRONT END. THE DEALERSHIP REPLACED THE STRUTS 7/13/04 AT 107,819 MILES. ON 11/19/04 I HAD THE FRONT END REALIGNED AT, BECAUSE IT WASN'T HANDLING POORLY. THEY FOUND IT VERY DANGEROUS, THE LEFT FRONT STRUT LOWER MOUNT BOLTS WERE LOOSE/CAUSING STRUT TO POP IN KNUCKLE MOUNT AND BOTH BOLTS WERE LOOSE. THEN NOW, 5/27/08 AT APPROXIMATELY 170,780 MILES I WAS TOLD ME THAT THE RIGHT STRUT WAS BAD AND THE LEFT STRUT WAS READY TO POP THROUGH THE FRAME OF THE CAR WHERE IT WAS RUSTED. THIS IS DIRECTLY UNDER THE HOOD, I DO NOT SEE ANY REASON FOR IT RUSTING. I WAS TOLD IT COULD OF BEEN VERY DANGEROUS FOR US IF THE LEFT STRUT HAD POPPED OUT. CHRYSLER SELLS A KIT SPECIFICALLY TO REINFORCE THIS PROBLEM, IT IS PART NUMBER AND DESCRIPTION: 5080009-AA (CAP SHOCK 23034233), 5086513-AB (CAP PKG S 23034233) AND 5083855-AA (ADHESIVE 1081005). THEY ALSO HAD TO INSTALL LONGER BOLTS, SO THE CAR COULD BE ALIGNED CORRECTLY. AFTER REPAIRING THE SHOCK TOWER AND REPLACING THE STRUTS, IT WAS REALIGNED. I DID WITHOUT MY CAR FOR OVER 4 WEEKS. I FEEL THERE IS A DEFECT IN THE SHOCK TOWER, THEY SELL A KIT SPECIFICALLY TO ADDRESS THIS PROBLEM AND THE DEFECT IS A SAFETY CONCERN. *TR

NHTSA ODI #10231019

Official recalls

5

02V293000 · Air Bags:frontal

Nov 7, 2002

ON CERTAIN MINI VANS, THE CLOCKSPRING ASSEMBLY MAY HAVE BEEN WOUND INCORRECTLY DURING THE VEHICLE ASSEMBLY PROCESS.

Consequence & remedy

Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.

Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL VEHICLES WITH 70,000 MILES OR LESS. AN EXTENDED LIFETIME WARRANTY WILL ALSO BE PLACED ON THIS COMPONENT FOR ALL AFFECTED VEHICLES, REGARDLESS OF MILEAGE. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. OWNER NOTIFICATION BEGAN NOVEMBER 18, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

02V076000 · Seat Belts:rear/other

Mar 8, 2002

ON CERTAIN MINIVANS, SOME TRIM MATERIAL CAN LOOSEN AND DROP INTO THE REAR OUTBOARD SEAT BELT ASSEMBLY, CAUSING THE SEAT BELT TO BECOME INOPERATIVE.

Consequence & remedy

Consequence: IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF PERSONAL INJURY.

Remedy: DEALERS WILL REPLACE THE TRIM WITH FOAM BLOCKERS AND INSPECT AND REPLACE ALL 3RD ROW SEAT BELT ASSEMBLIES. OWNER NOTIFICATION BEGAN JUNE 3, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

00V268000 · Fuel System, Gasoline:fuel Injection System

Sep 13, 2000

VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.

Consequence & remedy

Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.

Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

98V185000 · Child Seat

Aug 6, 1998

VEHICLE DESCRIPTION: MINI VANS EQUIPPED WITH INTEGRATED CHILD SEATS. THE SHOULDER HARNESS RESTRAINT ON THE INTEGRATED CHILD SEAT CAN BECOME DIFFICULT TO EXTRACT WHEN THE SAFETY BELT LATCH PLATE BECOMES CONTAMINATED.

Consequence & remedy

Consequence: THIS CAN CAUSE DIFFICULTY IN RELEASING A CHILD FROM THE RESTRAINT.

Remedy: DEALERS WILL CLEAN THE LATCH MECHANISM. AN EXTENDER WILL BE ADDED TO THE EMERGENCY RELEASE ANCHOR FOR THE CHILD SEAT SAFETY BELTS SO THAT THE RELEASE CLIPS ARE MORE VISIBLE AND ACCESSIBLE TO THE OPERATOR IN THE EVENT THAT THE RETRACTOR MECHANISM CAN NOT BE UNLOCKED. IN ADDITION, AN INSTRUCTIONAL OWNER'S MANUAL SUPPLEMENT CARD WILL BE PROVIDED.

96V215000 · Service Brakes, Hydraulic:foundation Components:master Cylinder

Oct 29, 1996

THE MASTER CYLINDER REAR SEAL, BETWEEN THE HYDRAULIC FLUID AND THE VACUUM RESERVOIR, MAY NOT SEAL ADEQUATELY ALLOWING HYDRAULIC FLUID TO BE DRAWN INTO THE POWER ASSIST VACUUM RESERVOIR.

Consequence & remedy

Consequence: AS THE HYDRAULIC FLUID IN THE MASTER CYLINDER RESERVOIR DECREASES, THE LEVEL SENSOR WILL DETECT THE LOSS OF FLUID AND ILLUMINATE THE INSTRUMENT PANEL BRAKE WARNING LAMP. CONTINUED OPERATION OF THE VEHICLE WITH THE WARNING LAMP ILLUMINATED CAN RESULT IN EXTENDED STOPPING DISTANCES.

Remedy: DEALERS WILL REPLACE THE BRAKE MASTER CYLINDER ON ALL AFFECTED VEHICLES. ADDENDUM (4-14-97): VEHICLES INSPECTED PER CHRYSLER RECALL NO. 707 AND FOUND TO BE OUTSIDE THE LISTED SUSPECT MASTER CYLINDER DATE CODE RANGE, MUST NOW HAVE THE MASTER CYLINDER PRIMARY PISTON REPLACED (CHRYSLER RECALL NO. 714).

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

6

EA01007 · Air Bag Clockspring

Opened Feb 21, 2001 · Closed Nov 22, 2002

Status: closed (inferred from source dates) · Electrical System

There is no summary currently available

RQ00008 · Dc Minivan Fuel Injector Rail Leak

Opened Mar 9, 2000 · Closed Mar 18, 2002

Status: closed (inferred from source dates) · Vehicle Speed Control:linkages

There is no summary currently available

EA99013 · Post Collision Fuel System

Opened Jun 11, 1999 · Closed Aug 10, 2001

Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap

No summary supplied.

PE99010 · POST-COLLISION Fuel System Integrity

Opened Feb 3, 1999 · Closed Jun 11, 1999

Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap

There is no summary currently available

EA97003 · Integrated Child Seat Belt Lockup

Opened Jan 31, 1997 · Closed Aug 19, 1998

Status: closed (inferred from source dates) · Child Seat

THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL.

Additional source detail variants (2)

Child Seat

THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL.

Child Seat

THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL.

SQ96016 · Integrated Child Seat Belt Lockup

Opened Sep 18, 1996 · Closed Feb 4, 1997

Status: closed (inferred from source dates) · Seat Belts:integrated Child Seat

ODI CONTINUES TO RECEIVE COMPLAINTS ALLEGING LATCHING/RETRACTOR MECHANISM PROBLEMS.CHRYSLER'S ASSESSMENT OF THE PROBLEM INDICATES THAT OWNERS OF THE VEHICLES ARE NOT ADHERING TO THE CLEANING REQUIREMENTS FOR THE SEAT.THE SEAT APPEARS TO MALFUNCTION IF CRUMBS OF FOOD OR BEVERAGE RESIDUE ACCUMULATES ON THE LATCHING TONGUE IN THEWELL LOCATED BETWEEN THE CHILD'S LEGS.ODI HAS 19 COMPLAINTS OF RETRACT LOCKUP.SEVEN OF THESE COMPLAINTS REPORT CUTTING THE STRAPS TO REMOVE THE CHILD.TWO OF THE SEVEN CONSUMERS ALLEGE THE CHILD WAS CHOKING.CHRYSLER REPORTS 60 OWNER/FIELD REPORTS WHICH INDICATED 19 HARNESSES WERE CUT TO REMOVE THE CHILDREN.ADDITIONAL INFORMATION IS NEEDED TO FULLY ASSESS THE SAFETY CONSEQUENCE OF THE ALLEGED DEFECT AND TO EVALUATE THE CHRYSLER CORPORATION'S RATIONAL FOR NOT CONDUCTING A SAFETY RECALL CAMPAIGN.