2001 Chrysler Concorde

WHILE DRIVING ON A SIDE STREET AT 25 MPH VEHICLE STALLED. THERE WAS NOISE UNDER THE HOOD A COUPLE OF HOURS PRIOR TO STALLING. AFTER BEING TOWED TO A MECHANIC THEN A DEALER, CONSUMER WAS INFORMED THAT THE ENGINE WAS SHOT, AND THERE WAS NOT POINT IN REPLACING THE ENGINE. DEALERSHIP ARRIVED AT THIS CONCLUSION WITHOUT TAKING THE ENGINE APART, LEADING THE CONSUMER TO BELIEVE THAT THIS WAS A COMMON PROBLEM WITH THESE ENGINES.*AK

2001 CHRYSLER CONCORDE 2.7 LITER - HAS BEEN IN FOR SERVICE (TOWED) 3 TIMES DUE TO ENGINE NOT STARTING OR SUDDENLY STOPPING WHILE DRIVING.. DEALER IS UNABLE TO LOCATE THE PROBLEM HOWEVER STATED THAT PROBLEM IS PROBABLY DUE TO SLUDE BUILDUP IN THE ENGINE.. CAR HAS 24000 MILES AND SLUDGE IS HORRIBLE.. DEALER STATES ENGINE MAY HAVE TO BE REPLACED. VEHICLE IS NOT SAFE TO DRIVE AS ENGINE STOPS AT ANY TIME WITHOUT WARNING.. *JB

I WAS DRIVING ON THE HIGHWAY AND MY ENGINE JUST FAILED. I HAD IT TOWED TO THE CHRYSLER DEALERSHIP AND PAID 100 TO FIND OUT WHAT WAS WRONG WITH MY CAR. THEY TOLD ME THAT THE TIMING CHAIN FAILED. ONCE THE TIMING CHAIN FAILED IT SENT THE CHAIN THROUGH THE ENGINE AND BASICALLY DESTROYED THE ENTIRE ENGINE. THERE WAS ONLY 59,000 MILES ON THE ENGINE WHICH IS WELL BELOW CHRYSLER'S 100,000 MILE REPLACEMENT RECCOMENDATION. I HAD TO HAVE THE ENGINE REBUILT WHICH COST $4,000 AND DRAINED MY SAVINGS COMPLETELY. *AK

12/29/03 TOOK CAR TO DEALERSHIP TO CHECK OUT INTERMITTANT CLICKING NOISE IN ENGINE. UPON INSPECTION FOUND SLUDGE. SERVICE DEPARTMENT RECOMMENDED REPLACING ENGINE WITH THE LONG BLOCK. I ASKED THE SERVICE MANGER WHAT WOULD CAUSE THIS AND HE STATED 'IT JUST HAPPENS". THE REPLACEMENT ESTIMATE WAS $6500.00. WE COULD NOT AFFORD TO PAY $6500.00 OUT OF OUR POCKET AND CONTINUED TO DRIVE AND MAINTAIN THE CAR. IT CONTINUED TO MAKE THE NOISE INTERMITTANTLY. IN MAY 2004 WHILE DRIVING THE CAR IT BEGAN MAKING AN AWFUL NOISE. UPON PULLING OVER THE CAR DIED AND THE MOTOR HAD SEIZED. THIS HAS HAD A HUGE ECONOMIC IMPACT ON OUR LIVELYHOOD. AS THIS CAR WAS OUR ONLY RELIABLE FORM OF TRANSPORTATION, WE WERE FORCED TO PURCHASE A USED CAR THAT WE COULD MAKE SMALL PAYMENTS ON AS WE NEEDED TRANSPORTATION. WE ARE REQUIRED TO MAINTAIN MONTHLY CAR PAYMENTS ON THE CONCORDE AND KEEP FULL COVERAGE INSURANCE ON THIS USELESS CAR SITTING IN MY DRIVE WAY. I STILL OWE TWO AND A HALF YEARS WORTH OF PAYMENTS. THIS CAR WILL SIT IN MY DRIVEWAY UNTIL I CAN SAVE ENOUGH MONEY TO REPLACE THE ENGINE WHICH PROBABLY WILL BE AFTER THE CAR IS PAID OFF IN 2 1/2 YEARS.

CHECK ENGINE LIGHT KEEPS COMING ON AND THE VEHICLE WILL NOT START. THIS HAPPENS INTERMITTENTLY. HOWEVER, THE CHECK ENGINE LIGHT STAYS ON. CONSUMER WAS TOLD THAT VEHICLE WOULD BE TAKEN TO THE CHRYSLER, BUT CONSUMER THOUGHT THAT THE USED CAR DEALER WHERE THE VEHICLE WAS PURCHASED WAS RUNNING A SCAM BECAUSE AS LONG AS THEY'VE HAD THE VEHICLE THE PROBLEM STILL EXISTED. *AK

1) MY "CHECK ENGINE LIGHT" COMES ON CONTINUALLY. I HAVE HAD IT IN THREE TIMES AND HAVE BEEN TOLD IT'S MY GAS CAP OR A LOOSE HOSE. THIS IS NOT TRUE, AS IT CAME ON THE 2 AND 3RD TIME, AFTER "REPAIRS" HAD BEEN DONE, AND I HAD NOT REFUELED THE CAR OR DRIVEN IN POOR CONDITIONS. EACH TIME THE LIGHT COMES ON AFTER I HAVE DRIVEN ABOUT 75 MILES. 2) THE LIGHTS ON THE INSTRUMENT PANEL RANDOMLY FADE IN AND OUT. 3) AFTER GETTING THE OIL CHANGED ON 5/24/04, I WAS DOWN A QUART OF OIL BY 6/3/2004. 4)THE ENGINE RUNS VERY HOT AND STUMBLES WHEN I ACCELERATE AFTER STOPPING. WHEN I CALLED THE SERVICE CENTER AT THE DEALER TO EXPRESS CONCERN OVER THIS, I WAS TOLD I NEED TO CHANGE MY OIL. I REMINDED THEM I HAD JUST CHANGED MY OIL, BUT I THEN EXPRESSED MY CONCERN ABOUT ENGINE SEIZURE, WHICH I HAVE LEARNED IS NOT UNCOMMON IN THIS VEHICLE. I ASKED WHAT COULD BE DONE TO PREVENT THIS. I WAS TOLD THAT THIS DOESN'T HAPPEN TO PEOPLE WHO CHANGE THEIR OIL. WHAT HAPPENS IF THE ENGINE DOES SEIZE, EVEN THOUGH I'VE HAD REGULAR OIL CHANGES? HOW CAN I BE PROACTIVE WHEN THE SERVICE CENTERS DENY THE PROBLEM EVEN EXISTS? *AK

ON MAY 28, 2004, THE ENGINE IN MY 2001 CHRYSLER CONCORDE FAILED WHILE DRIVING HOME FROM WORK. THE CAR WAS TOWED TO THE DEAL (REEDMAN AUTO WORLD, LANGHORNE, PA). WE WERE TOLD IT WOULD BE $7,600. TO REPLACE THE ENGINE. WE HAVE 37, 500 MILES ON THE CAR - 1,500 BEYOND THE WARRANTY, THEREFORE NEITHER REEDMAN OR CHRYSLER WOULD HONOR THE WARRANTY. IN CONDUCTING RESEARCH ON THE DEFECTIVE ENGINE I HAVE LEARNED THAT THE STEERING RACK AND PINION IS ALSO DEFECTIVE ON THIS MODEL. THE STEERING MAY FAIL CAUSING THE CAR TO VEER INTO ONCOMING TRAFFIC. THIS CAR IS A DEATH TRAP. I WILL NOT PLACE ME OR MY FAMILY INTO THIS DEATH TRAP. UNFORTUNATELY WE STILL HAVE $8,600. AND 2 1/2 YEARS LEFT ON THE LOAN. I AM IN A REAL DILEMA. THE CAR HAS BEEN TOWED TO A SERVICE STATION WHERE THE OWNER WILL PUT A REBUILT ENGINE THAT HAS CORRECTED THE DEFECT FOR $2,000 LESS THAN REEDMAN'S.*AK