IllustrationDRIVING CHEVROLET E3500 VAN WHEN LEFT REAR ORIGINAL EQUIPMENT FIRESTONE STEELTEX RADIAL R4S SEPARATED AND DAMAGED VAN. BODY DAMAGE TO VAN. RIGHT REAR TIRE HAS CRACK AROUND TREAD LIKE FIRESTONE WILDERNESS. *NLM
2002 Chevrolet Van
Owner reports · Recalls · Investigations
Limited comparison data
There is not enough comparable history to draw a useful model-year comparison.
About this comparison →How this year compares
Owner complaints by model year
Compare all Van years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 5 of 11 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Tires. Review the 3 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Structure. Review the 2 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Equipment. Review the 1 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
1 crash reports0 fire reports2 injury reports
Tires complaints
3 reportsWHILE TRAVELING ABOUT 60MPH ON HIGHWAY, VEHICLE STARTED TO VIBRATE. CONSUMER WAS ABLE TO PULL OVER TO THE SHOULDER. RIGHT REAR TIRE TREAD SEPARATED FROM WHEEL. FIRESTONE, P215/70R DEALERSHIP IS AWARE OF PROBLEM.*AK FIRESTONE REPLACED ALL FOUR TIRES. *SLC
CARS ARE BEING SHIPPED FROM FACTORY WITH 17" TIRES AND ONLY 16"SPARES. I BELIEVE THIS TO BE A SERIOUS SAFETY ISSUE. USING THE SPARE TIRE ( ROTATING AT A FASTER SPEED THAN THE OTHER TIRES ) COULD CAUSE AN ACCIDENT. ALL OTHER MANUFACTURERS USE THE SAME SIZE SPARE AS ALL OTHER TIRES ON THE VEHICLE!
Official recalls
0No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1EA04012 · Hydraulic Pump Failres
Opened Apr 30, 2004 · Closed Feb 28, 2005
Status: closed (inferred from source dates) · Service Brakes, Hydraulic:power Assist; Steering:hydraulic Power Assist System
GM IS CONDUCTING A RECALL ON ALL SUBJECT VEHICLES BUILD BETWEEN MAY 1999 AND OCTOBER 14, 1999.SIGNIFICANT CHANGES WERE INCORPORATED INTO PRODUCTION IN EARLY OCTOBER 1999, AND VEHICLES BUILT AFTER THAT DATE HAVE LOWER WARRANTY FAILURE RATES.THE COMPLAINT AND WARRANTY DATA APPEAR TO SUPPORT THE EFFECTIVENESS OF THESE CHANGES. GM MADE ADDITIONAL CHANGES IN NOVEMBER 1999, FEBRUARY 2000, MAY 2001, AND FEBRUARY 2004.ODI WILL CONTINUE TO MONITOR THIS PROBLEM AND WILL TAKE FURTHER ACTION, IF WARRANTED, IN THE FUTURE.FOR FURTHER TECHNICAL DETAILS SEE THE ATTACHED ENGINEERING ANALYSIS REPORT.
Additional source detail variants (2)
Service Brakes, Hydraulic:power Assist
GM IS CONDUCTING A RECALL ON ALL SUBJECT VEHICLES BUILD BETWEEN MAY 1999 AND OCTOBER 14, 1999.SIGNIFICANT CHANGES WERE INCORPORATED INTO PRODUCTION IN EARLY OCTOBER 1999, AND VEHICLES BUILT AFTER THAT DATE HAVE LOWER WARRANTY FAILURE RATES.THE COMPLAINT AND WARRANTY DATA APPEAR TO SUPPORT THE EFFECTIVENESS OF THESE CHANGES. GM MADE ADDITIONAL CHANGES IN NOVEMBER 1999, FEBRUARY 2000, MAY 2001, AND FEBRUARY 2004.ODI WILL CONTINUE TO MONITOR THIS PROBLEM AND WILL TAKE FURTHER ACTION, IF WARRANTED, IN THE FUTURE.FOR FURTHER TECHNICAL DETAILS SEE THE ATTACHED ENGINEERING ANALYSIS REPORT.
Steering:hydraulic Power Assist System
GM IS CONDUCTING A RECALL ON ALL SUBJECT VEHICLES BUILD BETWEEN MAY 1999 AND OCTOBER 14, 1999.SIGNIFICANT CHANGES WERE INCORPORATED INTO PRODUCTION IN EARLY OCTOBER 1999, AND VEHICLES BUILT AFTER THAT DATE HAVE LOWER WARRANTY FAILURE RATES.THE COMPLAINT AND WARRANTY DATA APPEAR TO SUPPORT THE EFFECTIVENESS OF THESE CHANGES. GM MADE ADDITIONAL CHANGES IN NOVEMBER 1999, FEBRUARY 2000, MAY 2001, AND FEBRUARY 2004.ODI WILL CONTINUE TO MONITOR THIS PROBLEM AND WILL TAKE FURTHER ACTION, IF WARRANTED, IN THE FUTURE.FOR FURTHER TECHNICAL DETAILS SEE THE ATTACHED ENGINEERING ANALYSIS REPORT.