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2002 Chevrolet Van

Owner reports · Recalls · Investigations

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There is not enough comparable history to draw a useful model-year comparison.

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What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 5 of 11 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Tires. Review the 3 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Structure. Review the 2 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Equipment. Review the 1 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

1 crash reports0 fire reports2 injury reports

What owners actually said

11 reports
150,000 miles · Mar 7, 2011
Service Brakes, Hydraulic

2002 ASTRO VAN BECOMES DIFFICULT TO STOP . FEELS LIKE THE HYDRAULIC BOOSTER FAILS TO ENGAGE, NECESSITATING EXTREME PRESSURE TO BE APPLIED TO THE BRAKE PEDDLE TO STOP THE VEHICLE. THIS SITUATION TOOK PLACE FAIRLY OFTEN. AFTER REMOVING THE ABS FUSE THE BRAKES ARE WORKING FINE. *TR

NHTSA ODI #10386777

73,000 miles · Apr 10, 2007
Equipment

I OWN A 2002 CHEVROLET VENTURE AWD. RECENTLY, I NOTICED AN OILY SUBSTANCE COMING FROM THE RIGHT, PASSENGER SIDE OF THE VAN. UPON FURTHER INVESTIGATION, I DISCOVERED THAT THE OIL WAS COMING FROM THE AIR CONDITIONER (A/C ) CONDENSER, DETERMINING THAT THE AIR CONDITIONER DID NOT WORK. IT WORKED FINE UNTIL THIS TIME. I CA…

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I OWN A 2002 CHEVROLET VENTURE AWD. RECENTLY, I NOTICED AN OILY SUBSTANCE COMING FROM THE RIGHT, PASSENGER SIDE OF THE VAN. UPON FURTHER INVESTIGATION, I DISCOVERED THAT THE OIL WAS COMING FROM THE AIR CONDITIONER (A/C ) CONDENSER, DETERMINING THAT THE AIR CONDITIONER DID NOT WORK. IT WORKED FINE UNTIL THIS TIME. I CALLED REPAIR SHOPS, AND FOUND OUT THAT THE REPLACEMENT A/C CONDENSER WAS DESIGNED A LITTLE DIFFERENT, AND/OR THE WAY OF MOUNTING IT HAS BEEN UPGRADED. ALSO, I HAVE BEEN TOLD THAT THIS WAS COMMON ON THE PONTIAC MONTANA VANS. THE COST TO FIX IT WAS ANYWHERE FROM $975.00 TO $1175.00. NOW, IF THIS WAS A FLAW IN THE DESIGN, AND IT' WAS ILLEGAL TO VENT R-134A FREON INTO THE AIR, WHY HASN'T THIS BEEN ADDRESSED?*AK

NHTSA ODI #10187474

76,000 miles · Nov 10, 2006
Suspension

CORROSION IN FRONT HUB BEARINGS LEADING TO PREMATURE AND ERRATIC ABS SENSOR PROBLEMS AND PULLING OF VEHICLE TO THE RIGHT. THIS OCCURS AT SLOW SPEED. GM HAS RECOGNIZED THIS PROBLEM AND HAS SELCTIVELY RECALLED CERTAIN MAKES OF AUTOMOBILES IN CERTAIN STATES. MY CHEVY ASTRO WAS NOT RECALLED. THE MECHANIC WHO REPAIRED THE PROBLEM …

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CORROSION IN FRONT HUB BEARINGS LEADING TO PREMATURE AND ERRATIC ABS SENSOR PROBLEMS AND PULLING OF VEHICLE TO THE RIGHT. THIS OCCURS AT SLOW SPEED. GM HAS RECOGNIZED THIS PROBLEM AND HAS SELCTIVELY RECALLED CERTAIN MAKES OF AUTOMOBILES IN CERTAIN STATES. MY CHEVY ASTRO WAS NOT RECALLED. THE MECHANIC WHO REPAIRED THE PROBLEM (COST $1081) SAID THERE IS NO QUESTION IT IS THE SAME PROBLEM THAT THE RECALLED VEHICLES HAVE (INCLUDING HIS!). GM IS STONEWALLING IN ORDER TO SAVE MONEY. THIS PROBLEM HAS BEEN SHOWING UP FOR THE PAST COUPLE OF MONTHS AND WAS GETTING WORSE. *NM

NHTSA ODI #10173128

44,682 miles · Sep 20, 2005
Fuel System, Gasoline

ON SEPTEMBER 15, 2005 I FILLED MY GAS TANK UP FOR THE NEXT WEEK. ON SATURDAY SEPTEMBER 17,2005 I WENT TO GO TO THE STORE AND SMELLED GAS. MY HUSBAND LOOKED UNDER THE VAN AND STATED THAT GAS WAS LEAKING. I CALLED OUR MECHANIC MONDAY SEPTEMBER 19,2005 TOLD THEM WHAT WAS GOING ON. DROPPED THE VAN OFF TO THE MECHANIC TUESDAY SEPTEMB…

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ON SEPTEMBER 15, 2005 I FILLED MY GAS TANK UP FOR THE NEXT WEEK. ON SATURDAY SEPTEMBER 17,2005 I WENT TO GO TO THE STORE AND SMELLED GAS. MY HUSBAND LOOKED UNDER THE VAN AND STATED THAT GAS WAS LEAKING. I CALLED OUR MECHANIC MONDAY SEPTEMBER 19,2005 TOLD THEM WHAT WAS GOING ON. DROPPED THE VAN OFF TO THE MECHANIC TUESDAY SEPTEMBER 20,2005. UPON INSPECTION THEY NOTICED THAT THE FILL A NECK HOSE TO THE TANK AND ATTACHING HOSE IN CRACKED 80% AROUND. TO CORRECT THE PROBLEM THEY HAVE TO DROP MY ALMOST FULL TANK OF GAS AND REPLACE THE TANK AND ATTACHING PIECES. *NM

NHTSA ODI #10137134

64,000 miles · Jun 10, 2005
Seat BeltsCrashInjury

WE WERE INVOLVED IN A CRASH, A DRUNK DRIVER HIT OUR 2002 CHEVY ASTRO VAN IN THE FRONT LEFT SIDE BY A DODGE DAKOTA. WE WERE TRAVELING 35 MPH, OTHER VEHICLE SPEED UNKNOWN. THERE WERE 5 RESTRAINED PASSENGERS IN THE VEHICLE, THE 2ND ROW RIGHT PASSENGER'S SEAT BELT DID NOT RESTRAIN HER DURING THE ENTIRE CRASH. SHE HAD BRUSES ON HER…

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WE WERE INVOLVED IN A CRASH, A DRUNK DRIVER HIT OUR 2002 CHEVY ASTRO VAN IN THE FRONT LEFT SIDE BY A DODGE DAKOTA. WE WERE TRAVELING 35 MPH, OTHER VEHICLE SPEED UNKNOWN. THERE WERE 5 RESTRAINED PASSENGERS IN THE VEHICLE, THE 2ND ROW RIGHT PASSENGER'S SEAT BELT DID NOT RESTRAIN HER DURING THE ENTIRE CRASH. SHE HAD BRUSES ON HER LEFT HIP, RIGHT BREAST, RIGHT SHOULDER AND RIGHT ARM. (THE AIR BAGS DID NOT DEPLOY). SHE WOULD UP ON THE FLOOR BETWEEN THE BUCKET SEATS WITH HER LEGS UNDERNEATH HER. THE SEAT BELTS ARE BEING REPLACED (4 ARE COMPLETE, 1 THE CHEVY DEALER IS HAVING TROUBLE GETTING THE RIGHT PART). I HAVE THE OLD PARTS IN MY POSSESSION. WE WERE UNABLE TO DRIVE THE VEHICLE FROM THE CRASH SITE, THE DAMAGES WERE APPROXIMATELY $8,000

NHTSA ODI #10124972

Mileage unknown · Jun 16, 2003
Tires

DRIVING CHEVROLET E3500 VAN WHEN LEFT REAR ORIGINAL EQUIPMENT FIRESTONE STEELTEX RADIAL R4S SEPARATED AND DAMAGED VAN. BODY DAMAGE TO VAN. RIGHT REAR TIRE HAS CRACK AROUND TREAD LIKE FIRESTONE WILDERNESS. *NLM

NHTSA ODI #10023165

Mileage unknown · Feb 12, 2003
Visibility

CONSUMER WANTED TO KNOW THE STATUS OF A VEHICLE OWNER'S QUESTIONNAIRE. *DT THE VEHICLE EXPERIENCED A PROBLEM WITH THE MIRRORS.*JB

NHTSA ODI #10006553

Mileage unknown · Aug 7, 2002
Tires

WHILE TRAVELING ABOUT 60MPH ON HIGHWAY, VEHICLE STARTED TO VIBRATE. CONSUMER WAS ABLE TO PULL OVER TO THE SHOULDER. RIGHT REAR TIRE TREAD SEPARATED FROM WHEEL. FIRESTONE, P215/70R DEALERSHIP IS AWARE OF PROBLEM.*AK FIRESTONE REPLACED ALL FOUR TIRES. *SLC

NHTSA ODI #8015770

Mileage unknown · Jul 24, 2002
Structure

THE DRIVER SIDE SLIDING DOOR OPENED ALL THE WAY PASS THE GAS TANK OPENING. *YH

NHTSA ODI #8014662

Mileage unknown · Jun 27, 2002
Latches/locks/linkagesStructureInjury

THE PASSENGER WAS SITTING ON THE RIGHT SIDE OF THE CAR, IN THE SECOND ROW, SHE WENT TO OPEN THE SIDE DOOR AND HER HAND WAS ON THE HANDLE, THE ELECTRIC DOOR OPENED, LODGING HER ELBOW INTO THE BACK OF THE OPENING OF THE DOOR, SHE BROKE HER WRIST IN THREE PLACES. DEALER FOUND A MALFUNCTION. *YD

NHTSA ODI #566288

Official recalls

0

No recalls in this snapshot.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

EA04012 · Hydraulic Pump Failres

Opened Apr 30, 2004 · Closed Feb 28, 2005

Status: closed (inferred from source dates) · Service Brakes, Hydraulic:power Assist; Steering:hydraulic Power Assist System

GM IS CONDUCTING A RECALL ON ALL SUBJECT VEHICLES BUILD BETWEEN MAY 1999 AND OCTOBER 14, 1999.SIGNIFICANT CHANGES WERE INCORPORATED INTO PRODUCTION IN EARLY OCTOBER 1999, AND VEHICLES BUILT AFTER THAT DATE HAVE LOWER WARRANTY FAILURE RATES.THE COMPLAINT AND WARRANTY DATA APPEAR TO SUPPORT THE EFFECTIVENESS OF THESE CHANGES. GM MADE ADDITIONAL CHANGES IN NOVEMBER 1999, FEBRUARY 2000, MAY 2001, AND FEBRUARY 2004.ODI WILL CONTINUE TO MONITOR THIS PROBLEM AND WILL TAKE FURTHER ACTION, IF WARRANTED, IN THE FUTURE.FOR FURTHER TECHNICAL DETAILS SEE THE ATTACHED ENGINEERING ANALYSIS REPORT.

Additional source detail variants (2)

Service Brakes, Hydraulic:power Assist

GM IS CONDUCTING A RECALL ON ALL SUBJECT VEHICLES BUILD BETWEEN MAY 1999 AND OCTOBER 14, 1999.SIGNIFICANT CHANGES WERE INCORPORATED INTO PRODUCTION IN EARLY OCTOBER 1999, AND VEHICLES BUILT AFTER THAT DATE HAVE LOWER WARRANTY FAILURE RATES.THE COMPLAINT AND WARRANTY DATA APPEAR TO SUPPORT THE EFFECTIVENESS OF THESE CHANGES. GM MADE ADDITIONAL CHANGES IN NOVEMBER 1999, FEBRUARY 2000, MAY 2001, AND FEBRUARY 2004.ODI WILL CONTINUE TO MONITOR THIS PROBLEM AND WILL TAKE FURTHER ACTION, IF WARRANTED, IN THE FUTURE.FOR FURTHER TECHNICAL DETAILS SEE THE ATTACHED ENGINEERING ANALYSIS REPORT.

Steering:hydraulic Power Assist System

GM IS CONDUCTING A RECALL ON ALL SUBJECT VEHICLES BUILD BETWEEN MAY 1999 AND OCTOBER 14, 1999.SIGNIFICANT CHANGES WERE INCORPORATED INTO PRODUCTION IN EARLY OCTOBER 1999, AND VEHICLES BUILT AFTER THAT DATE HAVE LOWER WARRANTY FAILURE RATES.THE COMPLAINT AND WARRANTY DATA APPEAR TO SUPPORT THE EFFECTIVENESS OF THESE CHANGES. GM MADE ADDITIONAL CHANGES IN NOVEMBER 1999, FEBRUARY 2000, MAY 2001, AND FEBRUARY 2004.ODI WILL CONTINUE TO MONITOR THIS PROBLEM AND WILL TAKE FURTHER ACTION, IF WARRANTED, IN THE FUTURE.FOR FURTHER TECHNICAL DETAILS SEE THE ATTACHED ENGINEERING ANALYSIS REPORT.