1997 Chevrolet Van

I HAVE A 1997 CHEVY VENTURE. I HAVE BEEN HAVING PROBLEMS WITH THE RACK AND PINION. THERE IS A RECALL ON THEM BUT CHEVY SAYS THERE IS NO RECALL. I FIRST TALKED TO SOMEONE ON THE PHONE AND THEY TOLD ME THAT YES THERE WAS A RECALL. THEY TOLD ME TO TAKE IT TO THE CHEVY DEALER. I TOOK IT AND THEY SAID THERE WAS NO RECALL. SO I CALLED THE CHEVY 800 NUMBER AGAIN AND NOW THEY SAY THERE IS NO RECALL. BUT I STILL SEE THE RECALL HERE. SO WHAT CAN I DO. *TR

STEERING LOCKED ON TAKING A LEFT TURN WITHIN A PARKING LOT. REMEMBERED THAT CHEVROLET HAD SERVICED A RECALL ON THE VEHICLE IN FEB 2003. HOWEVER, THEY ONLY REPLACED THE LOWER PINION BEARING, BUT DID NOT REPLACE THE STEERING GEAR. TOOK IT TO THE CHEVY DEALERSHIP IMMEDIATELY. THEIR INSPECTION POINTED TO A WORN STEERING GEAR AS THE CAUSE OF THE STEERING LOCK. THIS HAPPENED WITHIN 17,000 MILES OF THEIR SERVICING THE RECALL. READ ABOUT NUMEROUS FAILURES UNDER INVESTIGATION (PE01038) ALL POINTING TO THE SAME FAILURE. GM DID NOT SERVICE THE RECALL ADEQUATELY - THEY HAVE A FAULTY RACK AND PINION WHICH IS A GLARING SAFETY ISSUE. THEY SHOULD BE REPLACING THE COMPLETE RACK AND PINION AS PART OF THE RECALL. HAD TO PAY FOR NEW RACK AND PINION AND LABOR CHARGES, OUT OF MY OWN POCKET. *JB

BRAKES PADS ARE TOO SMALL FOR VEHICLE, CAUSING IT TO WEAR OUT EVERY 15,000 MILES, AND DRUMS NEEDS TO REPLACED EVERY OTHER TIME. DEALER CLAIMED THIS IS WAS NORMAL.*AK TRANSMISSION HAS FAILED FOUR TIMES. THE THREE KNOBS FOR THE HEATER BROKE. POWER STEERING MAKES NOISE AND LEAK DUE TO FAULTY POWER STEERING PUMP. FRONT BRAKE MAKES NOISE. *YH