2004 Chevrolet Suburban 1500

THE MASTER CYLINDER AND BRAKE LINE CAUSED A COMPLETE BRAKE FAILURE. ALL THE BRAKE LINES ARE SEVERELY RUSTED, COMPROMISED, AND ALL MUST BE REPLACED. FORTUNATELY THE FAILURE HAPPENED IN A RESTAURANT DRIVE THROUGH. MOMENTS BEFORE PULLING INTO THE DRIVE THROUGH, I WAS DRIVING MY DAUGHTER ON A BUSY ROADWAY WITH A 50 MPH SPEED LIMIT. I DO NOT FEEL BRAKE LINES SHOULD BE MADE OF MATERIALS THAT CAN CORRODE AND FAIL WITHOUT ANY WARNING WHATSOEVER. THE TRUCK IS VERY WELL MAINTAINED. WITH NON-CORROSIVE METALS AVAILABLE FOR BRAKE TUBING IT IS INEXCUSABLE FROM A SAFETY PERSPECTIVE. THE GOVERNMENT NEEDS TO ADDRESS THIS TO PREVENT CLEARLY FORESEEABLE INJURIES AND DEATHS. *TR

THE SPEEDOMETER IS COMPLETELY GONE ALONG WITH SEVERAL GAUGES SUCH AS THE OIL, GAS, AND RPM METERS. I AM UNABLE TO TELL HOW MUCH GAS I HAVE OR HOW FAST I AM GOING. THIS HAS HAPPENED A LOT TO THESE VEHICLES OVER THE PAST 10 YEARS. GM OFFERED A REPAIR BUT ONLY FOR VEHICLES WHO WERE NOT OVER A CERTAIN MILEAGE. THIS IS A SAFETY ISSUE AND NEEDS TO BE REPAIRED IN ALL VEHICLES. ADDITIONAL, THE ELECTRICAL SYSTEM IS OUT OF WHACK. MY HEATED SEATS TURN ALL THE WAY UP TO HIGH WITHOUT ME PRESSING ANYTHING. MY TV SYSTEM IS NOT WORKING. EVERYTHING SEEMS TO BE FALLING APART. *TT

THE BRAKE LINE UNDER THE DRIVER'S DOOR RUPTURED AND CAUSED A COMPLETE BRAKE FAILURE. ALL THE BRAKE LINES ARE SEVERELY RUSTED, COMPROMISED, AND ALL MUST BE REPLACED. FORTUNATELY THE FAILURE HAPPENED IN PARKING LOT AND MY SON WAS ABLE TO GET THE CAR HOME WITHOUT HAVING AN ACCIDENT BUT THAT WAS MERELY FORTUITOUS. THERE IS ABSOLUTELY NO REASON THAT PERMANENT BRAKE LINES SHOULD FAIL. THE TRUCK IS USED VERY INFREQUENTLY AND IS WELL MAINTAINED. HAD I OR A MEMBER OF MY FAMILY BEEN DRIVING ON THE INTERSTATE SOMEONE MOST LIKELY WOULD HAVE BEEN SEVERELY INJURED OR KILLED. I AM 60 YEARS OLD AND HAVE OWNED CARS SINCE I WAS 17 AND I HAVE NEVER EXPERIENCED A BRAKE HARD LINE RUPTURE. WITH THE NON-CORROSIVE METALS AVAILABLE FOR BRAKE TUBING IT IS INEXCUSABLE FROM A SAFETY PERSPECTIVE. THE GOVERNMENT NEEDS TO TAKE ACTION AGAINST GM TO PREVENT CLEARLY FORESEEABLE INJURIES AND DEATHS. *TR

I TURNED ON MY ENGINE WITH MY KIDS IN THE CAR AND PUT THE SUV IN REVERSE. THE CAR IMMEDIATELY STARTED TO MOVE EVEN WITH MY FRONT ON THE BRAKE WHILE PUTTING IT IN REVERSE AND I TRIED TO PRESS THE BRAKE AND IT WENT STRAIGHT DOWN TO THE FLOOR. I PUT THE CAR BACK IN PARK AND THIS STOPPED THE VEHICLE. HAD I BEEN ON THE ROAD I WOULD HAVE CRASHED. THERE WAS NO WARNING ABOUT BRAKE FLUID BEING LOW AND THE CAR HAD BEEN DRIVEN THE NIGHT BEFORE AT 8:30 PM. MY HUSBAND LOOKED NEAR THE DRIVER SIDE REAR TIRE AND SAW THE BRAKE LINE DRIPPING ALL THE BRAKE FLUID OUT ON THE DRIVEWAY ALL RUSTED. WHY WASN'T THIS MADE WITH STAINLESS STEEL? THIS IS A CAR FOR FAMILIES WHICH MEANS MORE THAN LIKELY IT WILL HAVE A CHILD IN THE CAR WHEN IT IS BEING DRIVEN. THIS NEEDS TO BE RECALLED AND FIXED. *TR

2 SEPARATE INCIDENTS OF BRAKE FAILURE WITH CORRODED BRAKE LINES OF 2004 CHEVY SUBURBAN WITH UNDER 100K MILES. FIRST WAS IN JANUARY 2013, COMPLETE LOSE OF BRAKES WHILE DRIVING IN PARKING LOT. TAKEN TO REPAIR SHOP AND NEEDED COMPLETE REPLACEMENT OF CORRODED FRONT BRAKE LINES, CALIPERS ETC. AT THE TIME, WE HAD THE REAR BRAKE LINES INSPECTED AND REPAIR SHOP STATED THEY SEAMED OK. SECOND INCIDENT HAPPENED ON AUGUST 24, 2013. TRAVELING ON I-495 IN MASSACHUSETTS (WHILE PULLING A BOAT TRAILER) AND APPLIED BRAKES TO SLOW FOR TRAFFIC AHEAD AND BRAKE PEDAL IMMEDIATELY WENT SOFT AND ALMOST COMPLETELY TO THE FLOOR AND THEN BRAKE WARNING LIGHT CAME ON. I HAD TO SWERVE INTO BREAKDOWN LANE TO AVOID SLOWED TRAFFIC AHEAD AS ONLY FRONT BRAKES WERE WORKING.(ALONG WITH TRAILER BRAKES) AND CAR COULD NOT SLOW ENOUGH TO STOP. AFTER NEARLY CASING A MAJOR ACCIDENT, WAS ABLE TO GET OFF THE EXIT AND DRIVE TO NEAREST SEARS REPAIR SHOP (1/4 MILE DOWN THE ROAD). AFTER BRAKE INSPECTION, COMPLETELY CORRODED BACK BRAKE LINES AND CALIPERS NEEDED TO BE REPLACED. *TR

MY 16 YEAR OLD DAUGHTER WAS BEHIND THE WHEEL; IN LINE AT DRIVE-THROUGH. THE BRAKE PEDAL WENT TO THE FLOOR AND THE BRAKE LIGHT CAME ON IN THE DASH BOARD AS THE VEHICLE BEGAN DRIFTING FORWARD. THE MESSAGE CENTER IN THE DASH DISPLAYED "SERVICE BRAKE SYSTEM." LUCKILY SHE WAS ABLE TO MANEUVER INTO A PARKING SPACE WITHOUT INCIDENT. THE BRAKE LINES HAVE FAILED - RUSTED THROUGH. IT IS UNCONSCIONABLE TO PRODUCE A VEHICLE THAT SELLS FOR OVER $45,000.00 THAT WON'T EVEN LAST 10 YEARS...ESPECIALLY WHEN SUCH A FAILURE IS LIKELY TO HAVE CATASTOPHIC CONSEQUENCES. WE WERE VERY LUCKY THAT NO ONE WAS SERIOUSLY HURT DUE TO THIS PREMATURE FAILURE. *TR