NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
182 reports174,348 miles · Sep 29, 2014
EngineSteeringVehicle Speed Control
BOUGHT THIS VEHICLE A FEW DAYS BEFORE THE FIRST INCIDENT. I DROVE IT HOME FROM OVER TWO HOURS AWAY, DROVE IT ALL AROUND THE DAY BEFORE, NO PROBLEMS. THEN I WAS DRIVING DOWN A BYPASS AT ABOUT 60 MILES AN HOUR AND THE ENGINE SHUT OFF! I HAD NO POWER STEERING, NOTHING! I WAS ABLE TO PULL OVER, SHUT IT OFF AND ONCE I TURNED IT BACK …
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BOUGHT THIS VEHICLE A FEW DAYS BEFORE THE FIRST INCIDENT. I DROVE IT HOME FROM OVER TWO HOURS AWAY, DROVE IT ALL AROUND THE DAY BEFORE, NO PROBLEMS. THEN I WAS DRIVING DOWN A BYPASS AT ABOUT 60 MILES AN HOUR AND THE ENGINE SHUT OFF! I HAD NO POWER STEERING, NOTHING! I WAS ABLE TO PULL OVER, SHUT IT OFF AND ONCE I TURNED IT BACK OVER IT WAS JUST FINE. SO I CAUTIOUSLY STARTED DRIVING, IT HAPPENED AGAIN A FEW MILES DOWN THE ROAD ONLY THIS TIME IT STALLED THEN REGAINED POWER AND QUICKLY SHUT OFF AGAIN. ONCE ENGINE WAS TURNED OFF AND RESTARTED, IT WAS FINE, IT DID THIS TO ME 5 TIMES WITHIN 5 MILES. I ALMOST GOT HIT TWO OF THOSE TIMES BY OTHER VEHICLES, ONCE WHEN I WAS TURNING ONTO A ROAD. I AM GLAD MY KIDS WERE NOT IN IT. I AM SCARED TO DRIVE ON TWO LANE ROADS WITHOUT ROOM TO PULL OVER. *TR
NHTSA ODI #10639720
160,334 miles · Sep 27, 2014
Service Brakes
DRIVING DOWN HIGHWAY COMING TO RED LIGHT DEPRESSED BRAKE PEDAL, PEDAL WENT ALL THE WAY TO THE FLOOR. COULD NOT STOP VEHICLE BEFORE GOING THROUGH RED LIGHT, HELD DOWN VEHICLE HORN TO WARN OTHER DRIVERS WHICH SAVED ME FROM INJURING/KILLING SOMEONE ELSE OR MYSELF. AFTER GETTING VEHICLE ON SHOULDER OF ROAD NOTICED BRAKE FLUID DRIPPI…
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DRIVING DOWN HIGHWAY COMING TO RED LIGHT DEPRESSED BRAKE PEDAL, PEDAL WENT ALL THE WAY TO THE FLOOR. COULD NOT STOP VEHICLE BEFORE GOING THROUGH RED LIGHT, HELD DOWN VEHICLE HORN TO WARN OTHER DRIVERS WHICH SAVED ME FROM INJURING/KILLING SOMEONE ELSE OR MYSELF. AFTER GETTING VEHICLE ON SHOULDER OF ROAD NOTICED BRAKE FLUID DRIPPING DOWN THE FRAME RAIL ON THE DRIVERS SIDE IN FRONT OF REAR TIRE. *TR
NHTSA ODI #10639527
112,000 miles · Sep 4, 2014
Service Brakes
ON 8/30/14 I WAS DRIVING DOWN THE ROAD GOING ABOUT 25 MPH WHEN A CAR CAME OUT FROM A STREET ON THE LEFT SIDE AND PULLED IN FRONT OF ME WITHOUT LOOKING, I PRESSED DOWN ON THE BRAKES QUICK AND SWERVED TO THE RIGHT TO AVOID HITTING HIM, HE HAD NO IDEA AS I WAS SWERVING OUT OF THE WAY TO NOT HIT HIM, HE WAS MAKING HIS TURN, I GOT…
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ON 8/30/14 I WAS DRIVING DOWN THE ROAD GOING ABOUT 25 MPH WHEN A CAR CAME OUT FROM A STREET ON THE LEFT SIDE AND PULLED IN FRONT OF ME WITHOUT LOOKING, I PRESSED DOWN ON THE BRAKES QUICK AND SWERVED TO THE RIGHT TO AVOID HITTING HIM, HE HAD NO IDEA AS I WAS SWERVING OUT OF THE WAY TO NOT HIT HIM, HE WAS MAKING HIS TURN, I GOT ON THE HORN AND HE JUST PULLED OVER TO THE RIGHT AND GAVE ME A WAVE AS TO SAY HE WAS SORRY. ANYWAY, WHEN I PRESSED DOWN ON THE BRAKE FAST, IT WENT ALL THE WAY TO THE FLOOR, I HAD TOTAL BRAKE FAILURE, ALL THE BRAKE FLUID LEAKED OUT FROM THE DRIVER'S SIDE NEAR THE CHASSIS, THERE WAS NO STOPPING THIS TRUCK. I DON'T SEE HOW THEY CAN SAY YOU ARE STILL ABLE TO USE THE BRAKES, YOU CAN'T PUMP THEM. IT IS NOW SITTING AT THE MECHANICS GETTING FIXED, SO FAR HE TOLD ME IT WOULD BE $600-$800 LABOR, I HAVE NOT GOTTEN BACK THE TRUCK YET AS I WRITE THIS. THE BRAKE LINES WERE SO ROTTED, IT WAS ONLY A MATTER OF TIME, AND I ONLY BOUGHT THIS 9/17/13, THE TRUCK ORIGINALLY CAME FROM PENNSYLVANIA. *TR
NHTSA ODI #10630818
224,000 miles · Sep 4, 2014
Engine
EXHAUST MANIFOLD LEAK CHECK ENGINE LIGHT ON BOLTS BROKEN ON EXHAUST MANIFOLD. *TR
NHTSA ODI #10630648
176,612 miles · Aug 31, 2014
SteeringWheels
I WAS TURNING INTO DRIVEWAY WHEN I HEARD A POP THAN SOME GRINDING SO I LISTENED AND IT WAS COMING FROM FRONT TIRE. I JACKED IT UP THE WHEEL WAS LOOSE AND WHEN U FREELY TURNED THE WHEEL U HEARD GRINDING FROM THE BEARINGS BEING NO GOOD. I THINK THE WHEEL HUB ASSEMBLY IS OUT I WAS LOOKING FOR A REPLACEMENT PART WHEN I NOTICED THERE…
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I WAS TURNING INTO DRIVEWAY WHEN I HEARD A POP THAN SOME GRINDING SO I LISTENED AND IT WAS COMING FROM FRONT TIRE. I JACKED IT UP THE WHEEL WAS LOOSE AND WHEN U FREELY TURNED THE WHEEL U HEARD GRINDING FROM THE BEARINGS BEING NO GOOD. I THINK THE WHEEL HUB ASSEMBLY IS OUT I WAS LOOKING FOR A REPLACEMENT PART WHEN I NOTICED THERE WAS A RECALL FROM 2007NFOR THEM THE CAMPAIGN NUMBER IS 07E106000 I WOULD LIKE TO KNOW IS THIS TRUE [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10629662
114,000 miles · Aug 4, 2014
Electrical System
SPEEDOMETER DOES NOT WORK OR INDICATES WRONG SPEED. MOST INSTRUMENT GAUGES ARE NOT WORKING OR ARE INTERMITTENT IN THEIR OPERATION. *TR
NHTSA ODI #10618689
91,000 miles · Jul 7, 2014
Service Brakes
TL* THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD AS A RESULT THE BRAKES DID NOT RESPOND. THE VEHICLE WAS TAKEN TO DEALER WHERE IT WAS TO BE DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRE…
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TL* THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD AS A RESULT THE BRAKES DID NOT RESPOND. THE VEHICLE WAS TAKEN TO DEALER WHERE IT WAS TO BE DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 91,000.
NHTSA ODI #10608510
111,700 miles · Jul 3, 2014
Electrical System
AFTER REPLACING TEMPERATURE SENSOR ON ENGINE BY GARAGE, THE TEMPERATURE GAUGE CONTINUES TO ACT WITH HIGH READINGS & NOW IT HAS PEGGED TO MAXIMUM HIGH TEMP. THIS IS DISCONCERTING AND MY WIFE & I ARE VERY NERVOUS TO DRIVE IT IN NOT KNOWING IF IT IS A REAL ISSUE OF CONCERN. EVEN THOUGH WE ARE NOT ORIGINAL OWNERS, AND THAT THERE H…
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AFTER REPLACING TEMPERATURE SENSOR ON ENGINE BY GARAGE, THE TEMPERATURE GAUGE CONTINUES TO ACT WITH HIGH READINGS & NOW IT HAS PEGGED TO MAXIMUM HIGH TEMP. THIS IS DISCONCERTING AND MY WIFE & I ARE VERY NERVOUS TO DRIVE IT IN NOT KNOWING IF IT IS A REAL ISSUE OF CONCERN. EVEN THOUGH WE ARE NOT ORIGINAL OWNERS, AND THAT THERE HAS BEEN RELATED ISSUES WITH SPEEDOMETER, TEMP GAUGE, SENSOR, AND MORE COVERED BY COMPANY, THEY WILL NOT DO SO NOW ACCORDING TO LOCAL CHEVY DEALERSHIP & ETHICALLY I THINK ONCE THE REPAIRS HAVE BEEN NOTED AND THEN SHOW UP SHOULD BE HONORED. I BELIEVE THAT THE COMPANY WOULD HAVE SET ASIDE THE PARTS AND MONEY TO INSTALL. VIDEO OF REPAIR LOOKS LIKE A SKILLED MECHANIC COULD RESET ORIGINAL MILES ON CURRENT BAD GAUGE SET TO REPLACEMENT AND POP IN WITHIN 15-30 MINUTES. COST FOR PANEL IS ABOUT $300 AND IF I SHIP IT OUT TO AN ONLINE REPAIR CENTER THEY'LL CHARGE ABOUT $90 FOR REPLACEMENT PART WITH UPGRADED PARTS FOR DURABILITY. AS A VETERAN WHO HAD TO RETIRE FROM A CIVILIAN JOB EARLY DUE TO MY DISABILITIES AND THE MONEY THESE CAR COMPANIES RECEIVED FROM BANK CRASHES STABILIZATION IN THE TIME OF OFFERED REPLACEMENT WOULDN'T I BE ELIGIBLE BASED ON THAT? *TR
NHTSA ODI #10608172
97,650 miles · Jun 23, 2014
Service Brakes
COMPLETE FAILURE OF BRAKES WHILE DRIVING, COASTED TO STOP WITH ASSISTANCE OF PARKING BRAKE. UPON INSPECTION IT WAS FOUND THAT ALL BRAKE LINES ARE SEVERELY RUSTED TO A FAILURE POINT, THE ONE LINE THAT FAILED WAS FOR THE REAR BRAKES FROM THE BLOCK DEVICE UNDER THE DRIVERS SIDE INNER FRAME RAIL (ABS UNIT OR BOOSTER) FOR A VERY W…
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COMPLETE FAILURE OF BRAKES WHILE DRIVING, COASTED TO STOP WITH ASSISTANCE OF PARKING BRAKE. UPON INSPECTION IT WAS FOUND THAT ALL BRAKE LINES ARE SEVERELY RUSTED TO A FAILURE POINT, THE ONE LINE THAT FAILED WAS FOR THE REAR BRAKES FROM THE BLOCK DEVICE UNDER THE DRIVERS SIDE INNER FRAME RAIL (ABS UNIT OR BOOSTER) FOR A VERY WELL KEPT FAMILY VEHICLE WITH LOW MILES AND NO SUBSTANTIAL RUST ANYWHERE ELSE BUT THE BRAKE LINES, AND THIS ONE AREA THAT GETS CONSTANT ROAD SPRAY DIRECTLY AT THE LINES AND BLOCK/BOOSTER/ABS ON THE INNER FRAME DRIVERS SIDE. THIS WAS A SHOCK TO FIND, AND NOW AFTER LOOKING ONLINE THAT NHTSA HAS THE LONGEST OPEN CASE WITH CHEVY FOR 99-02 AND SEEMS LIKE IT WILL SPREAD TO 07 SOMETHING NEEDS TO BE DONE FOR PUBLIC SAFETY. THIS SUBURBAN WEIGHS LIKE 6000 POUNDS, A TANK, AND WILL CRUSH ANYTHING IN ITS WAY IF THE BRAKES DO NOT WORK. I HAVE HAD SEVERAL OTHER MAKES/MODELS OF CARS & TRUCKS AND THE ONLY TIME I HAVE EVER NEEDED TO REPLACE A BRAKE LINE WAS ON MY OLD 1984 DODGE RAM PICKUP I PLOW SNOW WITH ALL THE TIME AND IT WAS 25YRS OLD AT THAT TIME NOT 10YRS OLD LIKE THE CHEVY. WE NEED IMMEDIATE ACTION TO ENSURE THE SAFETY OF ALL OF THE THOUSANDS WITH THIS SAME ISSUE ON CHEVY TRUCKS/SUV'S. PURCHASED NEW IN MANCHESTER CT FOR OVER $36,000 IN APRIL 2004.. I DO NOT HAVE THE $1000+ ON HAND TO HAVE THIS REPAIR COMPLETED AT THIS TIME WITH 2 CHILDREN IN COLLEGE AND 2 MORE SOON TO BE. *TR
NHTSA ODI #10605397
120,000 miles · Jun 17, 2014
EngineEngine And Engine Cooling
TL* THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN 1500. THE CONTACT STATED WHILE STARTING THE IGNITION, A LOUD KNOCKING NOISE EMITTED FROM THE ENGINE. IN ADDITION, COOLANT WAS DISPENSED INTO THE RADIATOR RESERVOIR EVERY TWO DAYS WITHOUT COOLANT VISIBLE ON THE GROUND. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THAT TH…
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TL* THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN 1500. THE CONTACT STATED WHILE STARTING THE IGNITION, A LOUD KNOCKING NOISE EMITTED FROM THE ENGINE. IN ADDITION, COOLANT WAS DISPENSED INTO THE RADIATOR RESERVOIR EVERY TWO DAYS WITHOUT COOLANT VISIBLE ON THE GROUND. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THAT THE WATER PUMP WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE FAILURE PERSISTED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
NHTSA ODI #10598821