2006 Chevrolet Silverado

TL*THE CONTACT OWNS A 2006 CHEVROLET SILVERADO. WHILE DRIVING 25 MPH AND MAKING A RIGHT TURN THE STEERING WHEEL LOCKED. THE CONTACT WAS ABLE TO SLOW DOWN AND COME TO A COMPLETE STOP. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE DEALER DIAGNOSED THE FAILURE AND REPAIRED THE STEERING COLUMN BUT THE CONTACT IS CONCERNED SINCE THE REPAIR DIDN'T CORRECT THE FAILURE. THE STEERING WHEEL HAS CONTINUED TO LOCK WHILE DRIVING. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 2000 AND THE CURRENT MILEAGE WAS 89397.

WE PURCHASED A CHEVY SILVERADO PICKUP IN 2006. MY HUSBAND HAS BABIED THIS TRUCK, NEVER PULLED ANYTHING HEAVY AND HAS RARELY HAD IT IN 4 WHEEL DRIVE. IN DECEMBER 2009 THE TRANSMISSION STARTED ACTING UP, THE TRUCK AT THIS TIME HAD 20,400 M/L MILES ON IT AND NOT MUCH MORE AT THIS TIME, YES TWENTY THOUSAND FOUR HUNDRED. THE WARRANTY EXPIRED AS IT WAS 3 YEARS OR 36,000 MILES. THE DEALERSHIP BILL ROBERTS CHEVEROLET THAT WE PURCHASED THIS TRUCK WAS IN BOLIVAR MO 60 MILES FROM US, THE WARRANTY WAS OUT SO WE HIRED A LOCAL MECHANIC TO DO THE JOB FOR US. HE IS A CERTIFIED MECHANIC AND HAS DONE WARRANTY WORK FOR A FORD DEALERSHIP IN APPLETON CITY MO AND OTHER DEALERSHIPS IN THE AREA. WE KNEW THAT IF WE TOOK IT TO THE DEALERSHIP IT WOULD COST US MORE THAN HAVING IT DONE LOCALLY AND MY HUSBAND DID NOT WANT TO HAUL IT 60 MILES OR ANY MILES TO BE REPAIRED KNOWING THAT WE HAD NO WARRANTY AND NO TRAILER TO HAUL IT ON.. I FELT LIKE THIS SHOULD NOT HAVE HAPPENED WITH THE LOW MILES ON THE TRUCK AND CALLED THE DEALERSHIP. I SPOKE TO THE PARTS DEPARTMENT WHO INFORMED ME THAT SINCE WE TOOK IT SOMEWHERE ELSE OTHER THAN THEM THAT WE COULD NOT BE HELPED BUT HAD WE BROUGHT IT TO THEM THEY COULD HAVE HELPED OUT WITH IT DUE TO THE LOW MILES, EVEN THOUGH THE WARRANTY WAS UP. NOW A WARRANTY IS A WARRANTY AND IS BLACK AND WHITE, APPARENTLY THERE IS ALSO GRAY, WHICH WE AS CONSUMERS ARE NOT AWARE OF. SO HOW WERE WE TO KNOW TO TAKE IT TO THEM UNDER THE CIRCUMSTANCES. HOW WERE WE TO KNOW THAT THERE WERE GRAY AREAS IN THE WARRANTY AS IT WAS NOT LISTED AS SO. WE PAID ALMOST 1500.00 FOR THIS TO BE REPAIRED OUT OF OUR OWN POCKET. I WORK 2 JOBS SO THANKFULLY WE HAD THE MONEY BUT IF I WASN'T IT WOULD HAVE BEEN A FINANCIAL BURDEN ON US, ESPECIALLY AT CHRISTMAS TIME. MY HUSBAND HAS TAKEN HIS VEHICLE TO THE DEALERSHIP FOR RECALLS TO BE REPAIRED, THEY HAVE A LOG OF THE MILES LISTED AT THOSE TIMES, AND HAS FAITHFULLY KEPT IT SERVICED. *TR

HAD BEEN OUT OF TOWN FOR WEEK-END. WAS RETURNING AND TRAVELING NORTH ON I-65 TOWARDS MONTGOMERY, ALABAMA. EXITED I-65 NORTH TO MAKE A GAS STOP AT GREENVILLE, ALABAMA. UPON REACHING YIELD SIGN NOTICED LOUD SCRAPING, CRUNCHING, POPPING NOISE COMING FROM LEFT FRONT OF VEHICLE. STOPPED IMMMEDIATELY AT SERVICE STATION. CHECKED VEHICLE BY MOVING BACKWARDS AND FORWARDS. NOISE CONTINUED. SPENT THE NIGHT AT HOTEL. CALLED REPAIR SHOP FOLLOWING MONDAY MORNING. THEY REPLACED FRONT WHEEL HUB ASSEMBLY. THEY HAVE OLD PARTS. MECHANIC SAID WE WERE LUCKY WHEEL DID NOT COME OFF ON INTERSTATE AND CAUSE BAD MVW. VEHICLE HAS 35,000 MILES ON IT. NO NOISE WAS COMING FROM WHEEL UNTIL EXITING HIGHWAY. NO MOTION IN STEERING OR ANY INDICATION THAT THERE WAS A PROBLEM. WAS TOLD BY SEVERAL OTHER MECHANICS THAT THIS IS NOT UNCOMMON INCIDENT. THAT THE ASSEMBLY IS NOT SERVICABLE AND THAT IT JUST GOES BAD IMMEDIATELY WITHOUT WARNING. HAVE HAD REPORT THAT ONE VEHICLE HAD BOTH WHEEL HUBS GO OUT WITHIN A FEW WEEKS OF EACH OTHER. *TR

TL* THE CONTACT OWNS A 2006 CHEVROLET SILVERADO. WHILE DRIVING 50 MPH HE HEARD A GRINDING SOUND FROM THE FRONT-END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER AND HE WAS ADVISED THAT THE HUB AND BEARING ASSEMBLY FAILED. THE VEHICLE WAS REPAIRED AT AN EXPENSE OF $432.41. THE FAILURE MILEAGE WAS 48985. THE CURRENT MILEAGE WAS 49000. UPDATED 01/29/10.*LJ THE CONSUMER STATED WHEN THE GRINDING STARTED, THE VEHICLE PULLED TO THE RIGHT. ALSO, THE ABS ACTIVATED UNDER NORMAL DRIVING CONDITIONS. UPDATED 01/29/10.*JB

POPPING NOISE FROM STEERING,WHEN TURNING ON IRREGULAR SURFACES WHICH CAN ALSO BE FELT IN STEERING WHEEL,LEADING DRIVER TO BELIEVE THAT THERE IS A DEFECT IN THE FRONT SUSPENSION OR STEERING. CONTACT W/DEALER SERVICE MANAGER INDICATED THAT THIS IS A COMMON ISSUE ON FULL SIZE GM TRUCKS FOR SEVERAL YEARS,RESULTING FROM A POORLY DESIGNED"INTERMEDIATE STEERING SHAFT",WHICH APPARENTLY NEEDS TO BE REPLACED EVERY FEW THOUSAND MILES TO FORESTALL THIS PROBLEM. RESEARCH SHOWS THAT THIS ISSUE IS WELL KNOWN TO OWNERS OF SUCH VEHICLES AND GM AS THERE HAVE BEEN TSBS(PATCH-UP)ISSUED MULTIPLE TIMESTHESE BULLETINS SEEM TO INDICATE BASICALLY TO GREASE THE PART,THEREBY TEMPORARILY QUIETING IT FOR A TIME WITH NO PERMANENT RESOLUTION,UNTIL OWNER IS "OFF-WARRANTY"SNF WILLING TO SHELL OUT THE OUT OF POCKET COSTS FOR CORRECT REPAIR. MY VEHICLE(2006) WAS PURCHASED NEW WITH A STANDARD 3 YR/36000MI WARRANTY WHICH EXPIRED 3/09 DATEWISE,HOWEVER THE VEHICLE ONLY HAS 11000 HIGHWAY MILES ON IT AND HAS NEVER BEEN USED OFF-ROAD OR ABUSED. APPARENTLY GM HAS,AS OF 01/07 A REDESIGNED REPLACEMENT PART(PER GM TSB)BUT,IS AT OWNERS COST(PARTS/LABOR) IF YOUR 3YR/36000 OR 2007-ON 5/50 WARRANTY HAS PASSED ITS DATE/MILEAGE TIME. I FIND IT QUITE IRRITATING THAT ALTHOUGH GM AND AFTERMARKET SUPPLIERS HAVE BEEN AWARE OF THIS PROBLEM FOR NEARLY 2 DECADES THEY KNOWINGLY CONTINUED TO UTILIZE A SUBSTANDARD PART UNTIL 2007. ALSO IT APPEARS A WARRANTY"EXTENSION"REGARDING THIS PART HAS BEEN ISSUED FOR 2007+MODELS UP TO 70KMI,HOWEVER DEALER DENIES KNOWLEDGE. GM CUSTOMER SERVICE SAYS TO HAVE PROBLEM"DIAGNOSED"(AT MY EXPENSE),AND IF PROBLEM EXISTS,DEALER CAN MAKE REPAIRS(AT MY EXPENSE).MAYBE IF I(DISABLED) HAD $300-400 SPARE CASH LAYING AROUND I COULD AFFORD THEIR GAME BUT CANNOT. *TR