NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
567 reports155,540 miles · Apr 2, 2009
Electrical SystemEngine And Engine Cooling
2002 CHEVY MALIBU WON'T START OCCASIONALLY PASSLODE PROBLEM DIAG AT LOCAL DEALER IGNITION REPLACED AND KEYS REPROGRAMMED COST $398.60 .STILL HAVE PROBLEM THAT WE TOOK CAR TO DEALER IN FIRST PLACE FOR. DEALER CAN NOT FIX PROBLEM WHAT DO WE DO THIS IS UNSAFE FOR WIFE AND YOUNG CHILD TO BECOME STRANDED ON A DAILY BASES. I HAVE DON…
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2002 CHEVY MALIBU WON'T START OCCASIONALLY PASSLODE PROBLEM DIAG AT LOCAL DEALER IGNITION REPLACED AND KEYS REPROGRAMMED COST $398.60 .STILL HAVE PROBLEM THAT WE TOOK CAR TO DEALER IN FIRST PLACE FOR. DEALER CAN NOT FIX PROBLEM WHAT DO WE DO THIS IS UNSAFE FOR WIFE AND YOUNG CHILD TO BECOME STRANDED ON A DAILY BASES. I HAVE DONE SOME RESEARCH AND HAVE COME TO FIND OUT THAT THIS IS AN ONGOING PROBLEM WITH THE PASSLOCK SYSTEMS FROM GM. WE HAVE ALSO HAD TO REPLACE THE INTAKE MANIFOLD GASKET AND HAVE SENSE LEARNED ABOUT THE ONGOING PROBLEMS WITH THE DEXCOOL COOLANT CAUSING GASKET FAILURE .WE NEED HELP. *TR
NHTSA ODI #10264026
74,000 miles · Mar 27, 2009
Engine And Engine CoolingExterior Lighting
LOW COOLANT LIGHT KEPT COMING ON. HAD THIS CHECKED DURING AN OIL CHANGE AND OIL WAS FOUND IN THE COOLANT. INTAKE MANIFOLD GASKET WAS REPLACED FOR THE 2ND TIME. THE INTAKE MANIFOLD GASKET WAS PREVIOUSLY REPLACED 2 1/2 YEARS AGO. STARTING IN THE SPRING/SUMMER OF 2008 STARTED HAVING PROBLEMS WITH THE TURN SIGNALS ONLY WORKING…
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LOW COOLANT LIGHT KEPT COMING ON. HAD THIS CHECKED DURING AN OIL CHANGE AND OIL WAS FOUND IN THE COOLANT. INTAKE MANIFOLD GASKET WAS REPLACED FOR THE 2ND TIME. THE INTAKE MANIFOLD GASKET WAS PREVIOUSLY REPLACED 2 1/2 YEARS AGO. STARTING IN THE SPRING/SUMMER OF 2008 STARTED HAVING PROBLEMS WITH THE TURN SIGNALS ONLY WORKING PART OF THE TIME. THIS WAS CHECKED AT A DEALERSHIP AND I WAS TOLD THAT SINCE THE SIGNALS SEEMED TO WORK FINE FOR THEM AND THE PROBLEM COULDN'T BE REPRODUCED THEY WEREN'T ABLE TO DETERMINE WHAT WAS WRONG TO BE ABLE TO FIX IT. THE PROBLEM CONTINUES. *TR
NHTSA ODI #10263296
84,000 miles · Mar 2, 2009
Electrical System
TL*THE CONTACT OWNS A 2002 CHEVROLET MALIBU. THE CONTACT STATED THAT THE VEHICLE DID NOT START FOR A WEEK AND WAS TOWED. IN ADDITION, THE ANTI-THEFT SYSTEM KEPT ACTIVATING. SHE HAD TO WAIT TEN MINUTES FOR THE VEHICLE TO START. THE ANTI-THEFT INDICATOR WOULD ILLUMINATE WHILE THE VEHICLE WAS IN MOTION, CAUSING IT TO STALL. TH…
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TL*THE CONTACT OWNS A 2002 CHEVROLET MALIBU. THE CONTACT STATED THAT THE VEHICLE DID NOT START FOR A WEEK AND WAS TOWED. IN ADDITION, THE ANTI-THEFT SYSTEM KEPT ACTIVATING. SHE HAD TO WAIT TEN MINUTES FOR THE VEHICLE TO START. THE ANTI-THEFT INDICATOR WOULD ILLUMINATE WHILE THE VEHICLE WAS IN MOTION, CAUSING IT TO STALL. THE FAILURE HAS BEEN OCCURRING FOR ONE WEEK. THE DEALER STATED THAT THE ANTI-THEFT SYSTEM WAS FAILING. THE VEHICLE WILL BE REPAIRED AT THE CONTACT'S EXPENSE. THE FAILURE AND CURRENT MILEAGES WERE 84,000. UPDATED 03-27-09 *BF UPDATED 03/31/09. *JB
NHTSA ODI #10260496
72,000 miles · Feb 25, 2009
Electrical System
CAR WILL CONTINUE TO TURN OVER BUT NOT START. THIS HAS HAPPENED NUMEROUS TIMES NOW. AFTER TALKING WITH A MECHANIC AND INTERNET RESEARCH DETERMINED THAT PROBLEM IS THE ANTI-THEFT SYSTEM OF THE VEHICLE. *TR
NHTSA ODI #10259964
70,000 miles · Feb 25, 2009
Electrical System
PASSLOCK II THEFT DETERRENT SYSTEM NOT ALLOWING CAR TO START AND SOMETIMES SHUTTING THE ENGINE OFF WHILE DRIVING. THE PROBLEM STARTED AROUND 70,000 MILES WITH THE THEFT LIGHT ONCE IN AWHILE COMING ON AND BLINKING ON THE DASHBOARD AND NOT ALLOWING THE CAR TO START, UNLESS YOU WAITED 10 MINUTES WITH THE IGNITION KEY IN THE "ON" PO…
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PASSLOCK II THEFT DETERRENT SYSTEM NOT ALLOWING CAR TO START AND SOMETIMES SHUTTING THE ENGINE OFF WHILE DRIVING. THE PROBLEM STARTED AROUND 70,000 MILES WITH THE THEFT LIGHT ONCE IN AWHILE COMING ON AND BLINKING ON THE DASHBOARD AND NOT ALLOWING THE CAR TO START, UNLESS YOU WAITED 10 MINUTES WITH THE IGNITION KEY IN THE "ON" POSITION UNTIL THE THEFT LIGHT WENT OFF. THEN AROUND 80,000 MILES "ALMOST" EVERY TIME YOU WOULD TRY TO START THE CAR YOU WOULD HAVE TO WAIT FOR THE LIGHTS ON THE DASH AND THE FUEL PUMP TO TURN ON BEFORE STARTING THE CAR, WHICH WAS MOST LIKELY A RESULT OF THE PASSLOCK II RESISTORS NOT REGISTERING IN THE IGNITION KEY TUMBLER. THERE WAS ALSO A COUPLE OF TIMES WHEN THE CAR COMPLETELY SHUT OFF AND ONCE WHILE TRYING TO MERGE ONTO A MAJOR HIGHWAY. AFTER READING ABOUT HOW COMMON THE PASSLOCK II PROBLEM WAS ON SOME OF THE GM VEHICLES AND HOW EXPENSIVE IT WAS TO FIX A PROBLEM THAT COULD POSSIBLY RETURN ANYWAY, WE DECIDED TO JUST GET ANOTHER VEHICLE. *TR
NHTSA ODI #10259925
60,000 miles · Jan 27, 2009
Electrical System
TL*THE CONTACT OWNS A 2002 CHEVROLET MALIBU. WHEN THE CONTACT TURNED THE IGNITION, THE VEHICLE FAILED TO START DUE TO THE ANTI-THEFT DEVICE. THE VEHICLE WAS TAKEN TO A REPAIR SHOP SEVERAL TIMES AND THE MECHANIC CHANGED AN UNSPECIFIED PART. THIS DID NOT CORRECT THE FAILURE. THE FAILURE WAS DIAGNOSED AS THE ELECTRICAL PANEL, B…
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TL*THE CONTACT OWNS A 2002 CHEVROLET MALIBU. WHEN THE CONTACT TURNED THE IGNITION, THE VEHICLE FAILED TO START DUE TO THE ANTI-THEFT DEVICE. THE VEHICLE WAS TAKEN TO A REPAIR SHOP SEVERAL TIMES AND THE MECHANIC CHANGED AN UNSPECIFIED PART. THIS DID NOT CORRECT THE FAILURE. THE FAILURE WAS DIAGNOSED AS THE ELECTRICAL PANEL, BUT THE FAILURE COULD NOT BE CORRECTED BECAUSE IT COULD CAUSE OTHER COMPONENTS IN THE ELECTRICAL PANEL TO FAIL. THE VEHICLE IS STILL AT THE REPAIR SHOP. A REPORT WAS FILED WITH THE MANUFACTURER AND THE CONTACT WAS INFORMED THAT THEY WOULD NOT BE ABLE TO ASSIST IF THE VEHICLE WAS NOT TAKEN TO A GMC DEALER. THE FAILURE MILEAGE WAS 60,000 AND CURRENT MILEAGE WAS 90,000.
NHTSA ODI #10256467
67,000 miles · Jan 23, 2009
Exterior Lighting
TL*THE CONTACT OWNS A 2002 CHEVROLET MALIBU. WHILE DRIVING AT AN UNKNOWN SPEED, THE TURN SIGNALS FAILED SPORADICALLY. AS A CONSEQUENCE, THE CONTACT WAS UNABLE TO NOTIFY OTHER DRIVERS OF HIS INTENTION TO TURN THE VEHICLE, WHICH INCREASED THE RISK OF A CRASH. THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN THE CAMPAIGN ISSUE…
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TL*THE CONTACT OWNS A 2002 CHEVROLET MALIBU. WHILE DRIVING AT AN UNKNOWN SPEED, THE TURN SIGNALS FAILED SPORADICALLY. AS A CONSEQUENCE, THE CONTACT WAS UNABLE TO NOTIFY OTHER DRIVERS OF HIS INTENTION TO TURN THE VEHICLE, WHICH INCREASED THE RISK OF A CRASH. THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN THE CAMPAIGN ISSUED BY GM. THE TURN SIGNALS WOULD HAVE TO BE REPAIRED AT THE COST OF $400. THE CONTACT HAS NOT HAD THE VEHICLE REPAIRED. THE VIN AND NHTSA CAMPAIGN ID NUMBER WERE UNKNOWN. THE FAILURE MILEAGE WAS 67,000 AND CURRENT MILEAGE WAS 87,000.
NHTSA ODI #10256091
Mileage unknown · Jan 16, 2009
Engine And Engine Cooling
MY CAR HAS AN ANTI-FREEZE LEAK AND I HAVE TO FILL IT ONCE A WEEK. I WENT TO CHEVY AND HAD A TEST DOWN ON IT. THE TEST SHOWED THAT MY LOW INTAKE GASKETS ARE BAD. CHEVY QUOTED ME $900.00 FOR FIX. *TR
NHTSA ODI #10255294
40,000 miles · Jan 12, 2009
Exterior LightingService Brakes, Hydraulic
TL*THE CONTACT OWNS A 2002 CHEVROLET MALIBU. WHILE DRIVING LESS THAN 70 MPH, THE EXTERIOR BRAKE LIGHTS ON THE VEHICLE CONTINUED TO ILLUMINATE EVEN WHEN THE BRAKE PEDAL WAS NOT DEPRESSED. THE CONTACT WAS CONCERNED THAT THE OTHER DRIVERS WOULD SWERVE AROUND HER AND ASSUME THAT SHE WAS BRAKING, WHEN IN REALITY, SHE WOULD BE IN AC…
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TL*THE CONTACT OWNS A 2002 CHEVROLET MALIBU. WHILE DRIVING LESS THAN 70 MPH, THE EXTERIOR BRAKE LIGHTS ON THE VEHICLE CONTINUED TO ILLUMINATE EVEN WHEN THE BRAKE PEDAL WAS NOT DEPRESSED. THE CONTACT WAS CONCERNED THAT THE OTHER DRIVERS WOULD SWERVE AROUND HER AND ASSUME THAT SHE WAS BRAKING, WHEN IN REALITY, SHE WOULD BE IN ACCELERATION OR DRIVE MODE. THE DEALER REPLACED THE ECM AND THE SENSOR APPROXIMATELY THREE TIMES. THE VEHICLE HAS BEEN AT THE DEALER AT LEAST TWICE A MONTH FOR ONE YEAR. THE REPAIRS HAVE NOT CORRECTED THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 40,000.
NHTSA ODI #10254757
30,000 miles · Jan 6, 2009
Electrical SystemEngine And Engine CoolingExterior Lighting
TL*THE CONTACT OWNS A 2002 CHEVROLET MALIBU. WHILE LEAVING THE HIGHWAY AT AN UNKNOWN SPEED, THE CONTACT NOTICED THAT THE TURN SIGNALS FAILED. THE FAILURE HAS OCCURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY COULD NOT DETERMINE THE CAUSE OF THE INTERMITTENT FAILURE. THE DEALER REPLACED THE UPPER AND LOWER…
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TL*THE CONTACT OWNS A 2002 CHEVROLET MALIBU. WHILE LEAVING THE HIGHWAY AT AN UNKNOWN SPEED, THE CONTACT NOTICED THAT THE TURN SIGNALS FAILED. THE FAILURE HAS OCCURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY COULD NOT DETERMINE THE CAUSE OF THE INTERMITTENT FAILURE. THE DEALER REPLACED THE UPPER AND LOWER HEAD GASKET SEAL, BUT THE FAILURE WAS NOT CORRECTED. THE RACK AND PINION FAILED AND WAS REPLACED IN 2006 AND AGAIN IN OCTOBER OF 2008. THE FAILURE MILEAGE WAS 30,000 AND CURRENT MILEAGE WAS 52,300.
NHTSA ODI #10253988
Official recalls
2Jul 3, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model year 2000-2005 Chevrolet Impala and Monte Carlo, 1997-2003 Chevrolet Malibu, 2004-2005 Malibu Classic, 1999-2004 Oldsmobile Alero, 1998-2002 Oldsmobile Intrigue, 1999-2005 Pontiac Grand Am and 2004-2008 Pontiac Grand Prix vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350.
Apr 10, 2002
CERTAIN PASSENGER VEHICLES FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." SOME OF THESE VEHICLES WERE PRODUCED WITH A LEFT LOW-BEAM HEADLAMP THAT DOES NOT MEET THE PHOTOMETRIC PERFORMANCE REQUIREMENTS OF THE STANDARD.
Consequence & remedy
Consequence: LIGHT INTENSITIES BELOW THE MINIMUM INTENSITY REQUIREMENTS CAUSE REDUCTION IN VISIBILITY DOWN THE ROAD FOR THE DRIVER OF THE VEHICLE AND INTENSITIES ABOVE THE MAXIMUM INTENSITY REQUIREMENTS CAUSE INCREASE IN GLARE FOR DRIVERS AHEAD OF, OR APPROACHING, THE VEHICLE.
Remedy: DEALERS WILL INSPECT THE LEFT LOW-BEAM HEADLAMP AND REPLACE IT IF IT DOES NOT MEET REQUIREMENTS. OWNER NOTIFICATION BEGAN MAY 23, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗